RE: [courier-users] What is the best user-based anti-spam solution?

2005-05-22 Thread Robert Pfister
Good safety tip.  My provider doesn't backscatter, and I don't have to
provide my userlist, just the domain names to accept mail for.  They only
filter spam and AV.

There are lots of providers in this space, so if you aren't happy with what
a vendor can provide you, keep looking.

I still get occasional spam traffic presented for random users, but not
nearly the volume as when we were doing our own BL processing, and certainly
a lot less is getting through.

Your mileage will vary, however, my users are happier, and my headaches are
fewer.


-Original Message-
From: Martijn Lievaart [mailto:[EMAIL PROTECTED] 
Sent: Sunday, May 22, 2005 10:43 AM
To: Mike Horwath
Cc: Robert Pfister; courier-users@lists.sourceforge.net
Subject: Re: [courier-users] What is the best user-based anti-spam solution?

Mike Horwath wrote:

>On Sun, May 22, 2005 at 10:27:49AM +0200, Martijn Lievaart wrote:
>  
>
>>Ah, but keep in mind that the external provider must know your valid 
>>users, or you'll create backscatter. And that alone is reason for 
>>blocklisting by many today. Even the popular spamcop blocklist accepts 
>>backscatter as a submission criterium.
>>
>>
>
>Well, I don't know who you have used as an outsourced AS/AV company 
>before, but any I have used or checked out in the past actually do 
>verify remote before accepting *any* message.
>
>Be careful with your blanket statements.
>  
>

Although I until now never saw one do that (and f.i. our IRS gets it wrong,
getting AV/AS from the biigest telecom provider here. But I only said that
you must not create backscatter, thank you for reitterating my point.

M4





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RE: [courier-users] What is the best user-based anti-spam solution?

2005-05-19 Thread Robert Pfister
This may seem strange for this forum, but I actually outsourced the
virus/spam filtering to an external provider.   They have my MX records, and
I have SMTP locked down to only accept email from them.

Yes it is expensive, but so is my bandwidth.  

I calculated that my internet connection was using between 64K and 256K
(depending on the time of day) just to through away known spam from
blacklists.  Lots of spam was still getting through to the user, so I was
killing my bandwidth, and still getting user complaints.

If you can afford it, it may be easier.

===
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Peter Holm
Sent: Wednesday, May 18, 2005 7:16 AM
To: courier-users@lists.sourceforge.net
Subject: [courier-users] What is the best user-based anti-spam solution?

Hi,

beeing lost in the zillions of posibilities maybe you could give me advice
in setting up the "best" antispam solution with courier-mta?

What is best for me? User-based automatically generated whitelists would be
a nice feature, a webinterface for users would be nice.

I really like the idea of blocking spam via the BLACKLISTS environment
variable, but how to implement a whitelist of ips that should never be
blocked?

Thanks,
Peter




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RE: [courier-users] LDAP aliasing

2005-01-28 Thread Robert Pfister
I wrote the current patch, and have some pride-of-ownership to this, but
also some real-world experiences.  I don't how my setup compares to other
courier installations, it probably isn't the largest, but it is big enough
to get a a flavor for any issues.

This has run on two machines for the last 6 months:

* 300 users, OpenLdap, ~10,000 msgs/day
* 1000 users, NDS, ~50,000 msgs/day

Both are server-class 2-cpu machines, 4gb memory, and have LDAP running on
the same server over localhost.

Some operational observations:

* Neither machine is ever CPU bound.
* 300 user machine open LDAP machine has absolutely no issues
* 1000 user NDS machine needs bi-weekly reboot, as there is a memory leak
somewhere that causes the machine to eventually go into swapper heaven.
Restarting courier, or NDS doesn't seem to fix it.  Probably not related to
LDAPALIASD or the patch.
* we get occasional crashes on ldapaliasd on NDS machine, this could be
caused by the extra load put on NDS, a memory leak in the recursive patch,
or some functional defect.  It is a cause for some concern.


Observations from a support organization perspective:

* A nested alias ability helps better organize the distribution lists, and
other forwarding.

* Requiring a maintainer to login into a unix system to edit and rebuild the
alias file means I can't delegate this task to a less unix-savy resource. I
found that rebuilding the alias file was a step that was often overlooked --
this caused lots of frustration all around.

* I can expect even a junior staff member with minimal traing/documentation
to update aliases with PhPLDAPadmin. 

In my circumstances, the extra machine resources were not an issue.

Robb


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sam
Varshavchik
Sent: Thursday, January 27, 2005 4:56 PM
To: courier-users@lists.sourceforge.net
Subject: Re: [courier-users] LDAP aliasing

Sander Holthaus - Orange XL writes:

> Yes. I and a few others asked this question before. I bookmarked the 
> address for the patch, http://home.earthlink.net/~x1pfister/courier/, 
> but it doesn't seem to exist anymore.
> 
> Sam, couldn't something like this be implemented in Courier? Though it 
> will cause some extra overhead, it shouldn't be too much and if people 
> can define how recursive it is allowed to be (e.g. 
> LDAP_RECURSION_DEPTH = 0 for disallowing recursion, 1 for allowing one
recursive call, etc).

The problem is that resolving recursive aliases introduces a lot of
additional complexities into the alias resolution process.  As a persistent
daemon process, courierldapaliasd is very long lived.  Long-living daemons,
like courierldapaliasd, should avoid using dynamic memory allocations as
much as possible.  courierldapaliasd uses none, except for whatever happens
in the standard C library, and OpenLDAP, which I can't do anything about.

There are a number of technical reasons for that.

Plus, I have to question whether it is proper to have recursive LDAP aliases
in the first place.  That means that, for example, an alias that expands out
to a hundred addresses will cause a hundred additional round-trip LDAP
lookups.  Every time.  This does not sound like a right design to me.

It makes more sense to me to have all the recursive alias resolutions done
once, and save the expanded alias list in the LDAP directory.

This is exactly how Courier's native mail aliases work.  With native
aliases, I don't look up every address every time.  The makealiases script
reads the alias file, expands all aliases recursively, and builds a GDBM/DB
database where the aliases are already expanded.  This eliminates a lot of
waste from the code that receives new messages.  Only a single lookup is
required for an E-mail address.

An LDAP-based setup should be structured in the same way.




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RE: [courier-users] To MX or not...

2005-01-19 Thread Robert Pfister
When spam inevitably sneaks through, you end up with it twice


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ben Kennedy
Sent: Wednesday, January 19, 2005 2:38 PM
To: Courier Users
Subject: Re: [courier-users] To MX or not...

On 19 1 2005 at 4:18 pm -0500, Jay Lee wrote:

> However, more recently,
>spammer techniques has caused me to rethink the usefulness of a Backup 
>MX Server which accepts all mail for delivery, without spam filters or 
>rcpt checking.

The obvious solution is to put spam filtering and rcpt checking on your
secondary MX.  Why is this not an option?

It's what I do.  Both of my machines run identical filtering.

-ben

--
Ben Kennedy, chief magician
zygoat creative technical services
613-228-3392 | 1-866-466-4628
http://www.zygoat.ca




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[courier-users] Disable BCC ?

2005-01-06 Thread Robert Pfister
Is there a way to disable BCC on the Courier server?

It appears that most of my spam comes in via this manner, and BCC causes
lots of discontent in the organization.

Thanks

Robb

--
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Corporate Architect Mobile:  719-930-7117
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RE: [courier-users] Re: How to remove singlequotes from incoming/outgoing mail

2004-10-27 Thread Robert Pfister
>>Sam Varshavchik wrote:

> Julian Mehnle writes:
>
>> I think adding such checks and issuing a syntax error in the 
>> <[EMAIL PROTECTED]'> case would be the way to go.  But maybe there's a good 
>> reason why Courier doesn't do that?
>
>
> Well, I don't think you'd have too much trouble sticking an apostrophe 
> into a hostname in DNS.  If you really wanted to, I think you could 
> set up an MX record for  foo'bar.example.com.

Weren't we earlier arguing for standards compliance?  I don't have a DNS
server I'm willing to perturb to try this, but you cannot register a domain
name with anything other than Alphanumeric & a "-"

> But that's a stretch.  Obviously apostrophes are invalid, however I 
> don't want to start keeping track of which characters are valid in 
> DNS, and which ones aren't.  You'll never get this right.

I think you are looking at:

isalpha(x) || isdigit(x) || (x=='.') || (x=='-')

I could swear I've seen domain names with underscores in them, but now that
I'm looking, I can't seem to locate one. 

What might be the better solution is to change the error message when a
message gets rejected so that the end-user gets a hint as to the likely
problem. 

Rather than saying:

<'[EMAIL PROTECTED]'>:
<<< No such domain.

-
<'[EMAIL PROTECTED]'>:
<<< No such domain "bar.com'"
<<< note: only A-Z, 0-9 and dash are allowable characters in a domain name




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[courier-users] Checking for single quotes (was removing them)

2004-10-26 Thread Robert Pfister
Julian writes:

>If your users complain about your mailserver not working well with
Microsoft products, 
>and if that is because Microsoft products are incompliant to established
internet 
> standards, tell your users about it and suggest not using Microsoft
products. 

We've all got to play the cards we are dealt. Since we are unlikely to reach
consensus on this, lets move on.

>I think adding such checks and issuing a syntax error in the <[EMAIL PROTECTED]'>
case would be the way to go.  >But maybe there's a good reason why Courier
doesn't do that?

This would solve my problem nicely.  It would add a bit more time and CPU
cycles to the connection overhead.  This would be plausibly offset by the
CPU cycles of sending a reject later on.

I could potentially collaborate on some code changes {sounds of Sam
shrieking}.

I haven't seen any cases where courier rejects an address in this fashion,
to figure out where to shoe-horn the code in.  Any ideas?



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RE: [courier-users] RE: How to remove singlequotes from incoming/outgoing mail

2004-10-26 Thread Robert Pfister
Julian Mehnle wrote:

>Why can't your users' mail clients (or whatever produces those misformatted
e-mail addresses)
> just conform to the standards?

My previous attempts to get Microsoft to conform to standards haven't been
successful.  Do you have any thoughts on how I can be more effective?

>When the sending mail client says "RCPT TO: <'[EMAIL PROTECTED]'>", and 
>Courier replies with an error message, the client could just skip this 
>address and continue with the next "RCPT TO:" command.  Of course, many 
>clients are broken and stop the sending process at the first error 
>message, even if the error message in question is definitely non-fatal.  
>But why does
>*Courier* have to be fixed to accommodate those clients?

I wasn't aware that there was an option to reject the address at this point.
This might be ok, even if the entire mail was rejected.  At least the user
would look for errors in their side, rather than blaming the server, and
causing panic.  What would be the downside to adding checks for invalid
domain name characters? (this would address all of the potential quoting,
bracketing, etc)

Another alternative to help user education would be the error message
returned.

Currently what happens is that a little while later a non-delivery notice
appears such as
---

   UNDELIVERABLE MAIL

Your message to the following recipients cannot be delivered:

<'[EMAIL PROTECTED]'>:
<<< No such domain.



In some cases, this triggers a panic about how the entire eMail system must
be broken because it couldn't find itself. (It is not as funny when it
happens to you)

As an alternative, the above message could be a bit more helpful to point
out the characters that were found that were suspect.




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RE: [courier-users] RE: How to remove singlequotes from incoming/outgoing mail

2004-10-26 Thread Robert Pfister
 
>> Any technical solution to this?
>
>Probably not on the server side.  IIRC, the apostrophy character is legal
in email addresses, so Courier can't >go around stripping it out.

Giving this more thought, an apostrophe is valid in an eMail username, but
it isn't a valid character in a fqdn.  So an address like

'[EMAIL PROTECTED]'  should be invalidated as domain.com' can't be a valid
FQDN.

However, '[EMAIL PROTECTED] should be valid.

What I'd like to do is remove the outside most "pairs" of apostrophe's.  The
logic being that the trailing apostrophe would cause the message to be
bounced anyhow.

2nd choice would be to out-right remove the address with a trailing
apostrophe, as they won't be delivered anyhow.  Send a non-delivery notice
on that, and at least the bad eMail won't get perpetrated to the next
reply-all.

Robb




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RE: [courier-users] RE: How to remove singlequotes from incoming/outgoing mail

2004-10-26 Thread Robert Pfister
>Robert Pfister [EMAIL PROTECTED] wrote:
>> I've got some users that keep adding singlequotes to their usernames.
>> I'm not sure how they manage it, but I suspect they are cutting & 
>> pasting from outlook, or something.
>>
>> The result is, of course that '[EMAIL PROTECTED]' isn't the same as 
>> [EMAIL PROTECTED], as the ' is seen as a valid eMail character.
>>
>> How can I filter, and correct these across the board?  I have users 
>> that think that the eMail server is horked up, down, busted, etc, and 
>> cause me grief.
>>
>> Any ideas?

>Julian Mehnle writes:

>Educate your users.  (I mean it.  I'm doing that all the time, and my users
accept it.)

>At my bank's ATM, I can't just type a # before and after my PIN number and
then complain to the bank that the >ATM isn't working...

I am certainly doing that where I can, but it isn't the best attitude to
service my customer with.  

I don't believe people are typing this quote in themselves. (Not that there
aren't people that stupid).  I think it comes from 1 or all of the following
scenarios:

* blackberry/webmail/exchange messages that addresses are munged by outlook
/outlook express via "reply-all"
* outlook auto-completion, possibly from when they were using some other
eMail
* cut/paste from other messages
* subsequent reply-all on a message where these are already munged, and the
person didn't notice.

It is an interesting deterrent to make people check each and every address
in a bazillion people reply-all, but still not a suggestion my users would
tolerate. 

The analogy from the end-users viewpoint would be if they swiped an ATM card
in a reader, they shouldn't have to edit the account number on the keypad
before entering the pin.

Any technical solution to this?



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[courier-users] How to remove singlequotes from incoming/outgoing mail

2004-10-25 Thread Robert Pfister
I've got some users that keep adding singlequotes to their usernames.  I'm
not sure how they manage it, but I suspect they are cutting & pasting from
outlook, or something.

The result is, of course that '[EMAIL PROTECTED]' isn't the same as
[EMAIL PROTECTED], as the ' is seen as a valid eMail character.

How can I filter, and correct these across the board?  I have users that
think that the eMail server is horked up, down, busted, etc, and cause me
grief.

Any ideas?

Thanks

Robb

-----------
Robert Pfister  Cell  719-930-7117
Corporate Architect Fax   719-265-5894
US Technology Resources eMail [EMAIL PROTECTED]




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RE: [courier-users] Emstp: 220 ########### on secondary interface, along with 502 errors when using a Cisco VPN

2004-10-13 Thread Robert Pfister
Thanks --

I finally had a chance to test this, and disabling the fixup mode seemed to
make the difference.

Robb 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon
Messmer
Sent: Friday, October 01, 2004 11:33 AM
To: [EMAIL PROTECTED]
Subject: Re: [courier-users] Emstp: 220 ### on secondary interface,
along with 502 errors when using a Cisco VPN

Robert Pfister wrote:

>When I telnet to the area 10.x.x.x SMTP port via the VPN, I get a 
>banner of...
>
>220 #
>
>Any clues on what the issue could be?
>  
>

Yeah, it sounds like your PIX is running SMTP fixup, which breaks most of
the features for which you run Courier.  Fixup is only really useful if you
expect an attacker on the network segment you're "fixing", so you're best
off disabling it.



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[courier-users] Emstp: 220 ########### on secondary interface, along with 502 errors when using a Cisco VPN

2004-10-01 Thread Robert Pfister
Here is my setup:

Courier running on two interfaces:

-- external IP address available on the internet
-- internal IP address on area 10.x.x.x address

I have an Antivirus gateway also on the 10.x.x.x segment that is delivering
eMail in. (this works fine).

Also on the 10.x.x.x segment is a Cisco VPN.

-- No issues when using the external IP address for send/receive eMail.
-- No issues using the internal address (VPN) for pop/imap
-- No issues delivering mail via the internal interface from the AV gateway.

However, when sending eMail via the VPN/internal interface, I notice "502
errors in the log for the connect", and a rely denied message shortly
thereafter.  (Strangely, it seems that often the eMail goes through anyhow)

Obviously this is rejected my outgoing authentication, and I can "patch"
this with a broad entry for 10.x.x.x via smtpaccess, and eMail goes through.
That isn't the ideal fix.

When I telnet to port 25 from the server, or to the external interface, I
get the following banner:

220 smtp.mydomain.com ESMTP

(That is what I'd expect)

When I telnet to the area 10.x.x.x SMTP port via the VPN, I get a banner
of...

220 #

Any clues on what the issue could be?

Thanks

Robb



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RE: [courier-users] How to run multiple versions of esmtpd?

2004-09-21 Thread Robert Pfister
>From looking at the build script, the --prefix option will give me an
entirely new installation in a different directory.  

I was hoping for a command line option that would do it for me, or some
magic pixie-dust. 

I suppose this is the only way to do this given that there are multiple
configuration files I would want to mess. (e.g. esmtpdroutes, smtpaccess,
etc)

Does anyone else do things like this for production?

Thanks

Robb


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sam
Varshavchik
Sent: Tuesday, September 21, 2004 4:30 PM
To: [EMAIL PROTECTED]
Subject: Re: [courier-users] How to run multiple versions of esmtpd?

Robert Pfister writes:

> In looking through the docs, I can't find an obvious way to run two or 
> more instances of Courier esmtpd on the same machine. (or in fact, any 
> of the rest of courier)
> 
> This would be useful for running with an external virus scanning 
> gateway, as one copy would deliver eMail, and another would forward to a
gateway.
> 
> Any ideas?

It's pretty easy.  Build it again, using a different --prefix option to the
configure script.  You'll just have to make sure that the servers do not
listen on the same ports.




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[courier-users] How to run multiple versions of esmtpd?

2004-09-21 Thread Robert Pfister
In looking through the docs, I can't find an obvious way to run two or more
instances of Courier esmtpd on the same machine. (or in fact, any of the
rest of courier)

This would be useful for running with an external virus scanning gateway, as
one copy would deliver eMail, and another would forward to a gateway.

Any ideas?

Thanks

Robb



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RE: [courier-users] Re: Odd LDAP-alias issue

2004-08-22 Thread Robert Pfister
I have patches that enable this available at:

www.robertpfister.com/courier

I've been running it for several months on a 2000 active user mail server,
and haven't seen any issues.

Let me know if you need help with it.

Thanks

Robb

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sander
Holthaus - Orange XL
Sent: Sunday, August 22, 2004 1:36 PM
To: 'Sam Varshavchik'; [EMAIL PROTECTED]
Subject: RE: [courier-users] Re: Odd LDAP-alias issue

> Sander Holthaus - Orange XL writes:
> 
> > I'm having an odd LDAP-alias issue. Aliasses through LDAP
> work fine,
> > except when they refer to an other alias.
> 
> Correct.
> 
> Aliases are not recursive.

:-| Will they be in the future? Having recursive aliases means I only need
to change a single mail-adres when some-body behind several aliases changes
from mail-address. Without them, it would mean that I need to change them on
many place's...
Is there anyway around this?

Kind Regards,
Sander Holthaus



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RE: [courier-users] Way of telling who is in BCC field

2004-07-08 Thread Robert Pfister
If you have access to the server logs that the message was sent from (e.g.
/var/log/maillog), you can locate the original message and look there.  

If the mail was sent from some other SMTP server, you are out of luck.  You
can make some educated guesses from the maillog if other users on the
machine you have access to were in the BCC list.

Robb

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Etcell
Sent: Thursday, July 08, 2004 8:59 AM
To: [EMAIL PROTECTED]
Subject: [courier-users] Way of telling who is in BCC field

Dear courier users,

This is question about email in general.

If I was to receive an email knowing that I was one of many recipients
listed in the BCC field of the sender. Is there anyway of telling who the
rest the recipients are?

Looking forward to your replies.

Regards
Michael 



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[courier-users] LDAP recursive Alias Patch available

2004-06-09 Thread Robert Pfister
I've made a patch for LDAP "recursive" alias resolution.  I've been running
this for a couple of months without any problems

It is available at:

www.robertpfister.com/courier


Robb




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