Re: [Coworking] Who's tracking their membership churn?
I track churn and am fascinated in ways we might reduce it. For example, raising rates for future members only (as long as people stay members, they keep the rate they signed up at) seems to work well. Changing rates of current members up or down seems to cause severe churn. Can seasonality be offset by vision/expectations of leaders/activities? I'd love to know. The question is also: what themes cause members to quit, or to stay? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Airbnb now offer hourly desk space booking!
Hi guys. I founded a space in paris called Mutinerie http://mutinerie.org and I'am now building Copass http://copass.org that enable people to access a network of hundreds of coworking spaces with one single membership. Funny thing is we also let people see who from the members of the space can host you through airbnb, couchsurfing or directly through Copass. So a bit different than airbrb but at least this is no April's fool :p On Tuesday, April 1, 2014 11:34:55 PM UTC+2, Rena Tom wrote: I talked to them well a year ago about something like this. They were starting a neighborhood ambassador program where people would be directed to the local coffee shop where they could learn the lay of the land from the proprietors. I suggested that a coworking space could serve this purpose too, but the comment I got was that they wanted to drive people to coffee shops because they'd get a chance to buy local products (like, Airbnb would help place local makers in cafes). I said, 'huh'? It seemed so convoluted and not much to do with their biz model. Anyway, that was then. It's probably time to pitch them again. Rena On Tue, Apr 1, 2014 at 2:19 PM, Christian M. Macy christia...@gmail.comjavascript: wrote: But seriously has anyone found a good way to tie in with AirBnB so that when someone is visiting they know where they can go to work other than the living room or a coffee shop? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+...@googlegroups.com javascript:. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[Coworking] Re: Idea Validation: Site for Coworker Digital Nomad Networking Trip Planning
Well Guys, that's just exactly what we're working on right now :) After having created a Coworking Space in Paris called Mutinerie, I started working with Stefano (who created a space in Roma) on copasshttp://copass.org. Copass is a platform that let's you access hundreds of coworking spaces whith one single membership. You can even check which from the people working in the spaces are can host you on airbnb, couchsurfing or directly through Copass. We're in private beta right now but we'll be happy to invite anyone in this group to the beta version so you can see for yourself and give us your feedbacks ! Just drop me an email at e...@copass.org ;) We'll also be happy to make a skype / hangout to exchange ideas on this topic of mobility and coworking spaces. I do that myself a lot and can tell you that doing it through Copass right now makes it a LOT easier to enter a new city and meet the right folks to hang out with :) On Thursday, March 27, 2014 11:13:05 PM UTC+1, Leo Shumacher wrote: I wanted to run an idea by you guys. I spent 10 months in Asia last year travelling working full time. It was amazing, but there was loneliness too. It was hard to build connections with other travelers who traveled without work.. we just had different schedules. My dream is to have a group of digital nomads travelling and working together.. maintaining a lose network so you can have freedom and community at the same time. I think a good solution would be a website that allowed nomads to network together, meet locally, and also plan international trips together. You would setup a profile detailing your work schedule, internet needs, and places you want to go. Then trips could be created and people can meet on location and travel together. I would like to integrate this with existing cowork spaces, allowing members to meet at their local cowork spots before to get to know each other network. What do you guys think? Does this have potential? Would you be interested in joining such a site? I'd love to hear your input, and if people are excited I'm open to building this as a group project. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Abridged summary of coworking@googlegroups.com - 14 updates in 5 topics
Alex, Great article! I have a question for the group. I have a nonprofit group called Adventure Scientists for Conversation using our one available office. We charge $250 a month for 140 sq. ft. He's now grown to 8 people and has asked to expand into our small conference room, which is 325 sq. ft. We still have a larger conference room that can be used for small or large groups. Right now, their expanding group uses the small one too when not rented. I had one commercial realtor tell me to charge $14/sq. ft. plus triple net of $3. Then a another realtor I have been working with in exploring downtown space said my formula was all wrong. He came over and wrote out the following: Whole building sq. ft. = 5,250 Blue Ocean Innovation Center - 2500 Common Area in Blue Ocean - 1440 - large open work area and kitchen and couch area Common Area in Entry Way and two bathrooms and access to outdoor area - approximately 510 sq. ft (shared by dental office in the other half We own the building and pay $8,000/year as a member of a two building association for landscaping, parking, snow removal, trash/recycling. We also pay $8500 in annual taxes for our building alone. Coworkers get free printing and free color to a certain #, free coffee tea... The math formula provided by the last realtor said to figure out their percentage of entire Blue Ocean space, the # of sq ft of Common Area Space (CA), the triple net costs and come in with more square footage by percentage of their space and CA usage, charget $12 per square ft and $3 triple net... Does anyone have a better formula or comments on the above. I could let them us the conference room as they are and still charge more because they have grown from 2-8 employees and not give it to them at all...it has to make economic sense. Thank you! Becky, Founder On Wed, Apr 2, 2014 at 2:08 AM, coworking@googlegroups.com wrote: Today's topic summary Group: http://groups.google.com/group/coworking/topics - Who's tracking their membership churn?#145217c21b52754b_group_thread_0[4 Updates] - Airbnb now offer hourly desk space booking!#145217c21b52754b_group_thread_1[6 Updates] - Academic Coworking #145217c21b52754b_group_thread_2 [2 Updates] - How did you find your coworking space?#145217c21b52754b_group_thread_3[1 Update] - How to approach a new market with the coworking concept?#145217c21b52754b_group_thread_4[1 Update] Who's tracking their membership churn?http://groups.google.com/group/coworking/t/56e2ff7ac7d9e6ed Alex Hillman dangerouslyawes...@gmail.com Apr 01 05:27PM -0400 As the business aphorism goes, it's a lot easier to keep an existing customer than it is to get a new one. I know there are a variety of systems out there that people are using, I'm ...morehttp://groups.google.com/group/coworking/msg/346193f36fbfa3ac Back to top #145217c21b52754b_digest_top Jacob Sayles ja...@officenomads.com Apr 01 02:43PM -0700 Fun stuff! Yes, we track this stuff in Nadine and have some staff facing stats pages that show us some basic data. I'd love to dive deeper and I'm always trying to recruit data nerds that want to ...morehttp://groups.google.com/group/coworking/msg/9f5b409013027e44 Back to top #145217c21b52754b_digest_top Glen Ferguson glenf...@gmail.com Apr 01 06:03PM -0400 I recently started calculating average monthly recurring revenue, average member lifetime, average lifetime of past members, member lifetime value, % renewal rates (which is the opposite of churn, ...morehttp://groups.google.com/group/coworking/msg/e0d01d2f8eef478a Back to top #145217c21b52754b_digest_top rachel young rac...@camaraderie.ca Apr 01 07:14PM -0400 We've tracked member usage since almost day 1, which was 4yrs ago, so we can see how long a member has been here, when their anniversary date is, and what their usage patterns are. ...morehttp://groups.google.com/group/coworking/msg/511172078a9ef603 Back to top #145217c21b52754b_digest_top Airbnb now offer hourly desk space booking!http://groups.google.com/group/coworking/t/6aad03f93d40b0c6 cairo.spa...@gmail.com Apr 01 08:50AM airbrb.com really? -Original Message- From: Victoria Arnold deskun...@gmail.com Sender: coworking@googlegroups.com Date: Tue, 1 Apr 2014 01:03:20 To: coworking@googlegroups.com ...morehttp://groups.google.com/group/coworking/msg/97c3991d2f27257b Back to top #145217c21b52754b_digest_top Eric Y.F Lim er...@pc.jaring.my Apr 01 04:59PM +0800 Very good idea! I tried to register my spare table . then I realized today is 1st April :D ...more http://groups.google.com/group/coworking/msg/3ff47d88edda5500 Back to top #145217c21b52754b_digest_top Victoria Arnold deskun...@gmail.com Apr 01 02:16AM -0700 haha yes! so did I... renting your desk while you're
Re: [Coworking] Abridged summary of coworking@googlegroups.com - 14 updates in 5 topics
My rule of thumb: 3 or 4 x rent. If your market rent is $14 + $3 NNN, then $4.26/SF (= 3 x (14+3)/12). Your 140sf office seems too cheap. Could be $600/mo. Your 325sf conference room could be $1385/mo! Jerome www.BLANKSPACES.com On Apr 2, 2014, at 10:39 AM, Becky H Smith, Ed.D. bsmith...@gmail.com wrote: Alex, Great article! I have a question for the group. I have a nonprofit group called Adventure Scientists for Conversation using our one available office. We charge $250 a month for 140 sq. ft. He's now grown to 8 people and has asked to expand into our small conference room, which is 325 sq. ft. We still have a larger conference room that can be used for small or large groups. Right now, their expanding group uses the small one too when not rented. I had one commercial realtor tell me to charge $14/sq. ft. plus triple net of $3. Then a another realtor I have been working with in exploring downtown space said my formula was all wrong. He came over and wrote out the following: Whole building sq. ft. = 5,250 Blue Ocean Innovation Center - 2500 Common Area in Blue Ocean - 1440 - large open work area and kitchen and couch area Common Area in Entry Way and two bathrooms and access to outdoor area - approximately 510 sq. ft (shared by dental office in the other half We own the building and pay $8,000/year as a member of a two building association for landscaping, parking, snow removal, trash/recycling. We also pay $8500 in annual taxes for our building alone. Coworkers get free printing and free color to a certain #, free coffee tea... The math formula provided by the last realtor said to figure out their percentage of entire Blue Ocean space, the # of sq ft of Common Area Space (CA), the triple net costs and come in with more square footage by percentage of their space and CA usage, charget $12 per square ft and $3 triple net... Does anyone have a better formula or comments on the above. I could let them us the conference room as they are and still charge more because they have grown from 2-8 employees and not give it to them at all...it has to make economic sense. Thank you! Becky, Founder On Wed, Apr 2, 2014 at 2:08 AM, coworking@googlegroups.com wrote: Today's topic summary Group: http://groups.google.com/group/coworking/topics Who's tracking their membership churn? [4 Updates] Airbnb now offer hourly desk space booking! [6 Updates] Academic Coworking [2 Updates] How did you find your coworking space? [1 Update] How to approach a new market with the coworking concept? [1 Update] Who's tracking their membership churn? Alex Hillman dangerouslyawes...@gmail.com Apr 01 05:27PM -0400 As the business aphorism goes, it's a lot easier to keep an existing customer than it is to get a new one. I know there are a variety of systems out there that people are using, I'm ...more Back to top Jacob Sayles ja...@officenomads.com Apr 01 02:43PM -0700 Fun stuff! Yes, we track this stuff in Nadine and have some staff facing stats pages that show us some basic data. I'd love to dive deeper and I'm always trying to recruit data nerds that want to ...more Back to top Glen Ferguson glenf...@gmail.com Apr 01 06:03PM -0400 I recently started calculating average monthly recurring revenue, average member lifetime, average lifetime of past members, member lifetime value, % renewal rates (which is the opposite of churn, ...more Back to top rachel young rac...@camaraderie.ca Apr 01 07:14PM -0400 We've tracked member usage since almost day 1, which was 4yrs ago, so we can see how long a member has been here, when their anniversary date is, and what their usage patterns are. ...more Back to top Airbnb now offer hourly desk space booking! cairo.spa...@gmail.com Apr 01 08:50AM airbrb.com really? -Original Message- From: Victoria Arnold deskun...@gmail.com Sender: coworking@googlegroups.com Date: Tue, 1 Apr 2014 01:03:20 To: coworking@googlegroups.com ...more Back to top Eric Y.F Lim er...@pc.jaring.my Apr 01 04:59PM +0800 Very good idea! I tried to register my spare table . then I realized today is 1st April :D ...more Back to top Victoria Arnold deskun...@gmail.com Apr 01 02:16AM -0700 haha yes! so did I... renting your desk while you're at the bathroom... talk about resource utilisation On Tuesday, 1 April 2014 09:59:27 UTC+1, Eric Y.F Lim wrote: ...more Back to top cairo.spa...@gmail.com Apr 01 09:18AM :) -Original Message- From: Victoria Arnold deskun...@gmail.com Sender: coworking@googlegroups.com Date: Tue, 1 Apr 2014 02:16:41 To: coworking@googlegroups.com ...more Back to top Christian M. Macy christian.m.m...@gmail.com Apr 01 02:19PM -0700 But seriously has anyone found a good way to tie in with AirBnB so that when someone is visiting they know where they can go to work
[Coworking] Re: Who's tracking their membership churn?
Alex, using Deskworks, our software for managing cowork spaces, the Membership Report automatically gives you join date and current status, can include active and/or inactive and deleted members. The report can be pulled as a .csv (or a pretty pdf), so it's easy to see (or graph or auto-count) your membership trends. Also easy to add a termination date, so you can measure membership term lengths. In fact, thanks! I think we'll put that on the development schedule right now! On Tuesday, April 1, 2014 2:27:06 PM UTC-7, Alex Hillman wrote: As the business aphorism goes, it's a lot easier to keep an existing customer than it is to get a new one. I know there are a variety of systems out there that people are using, I'm wondering if anyone is actively keeping track of things like churn and member lifetime value? I know that most people are more focused on attracting new members, but I wonder who is tracking member lifetime lengths, and how? -Alex -- /ah indyhall.org coworking in philadelphia -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.