Re: [Coworking] Re: Basic elements for a definition of coworking

2014-09-16 Thread Jon Stever, The Office RW
Re: clients vs. members.  

I would definitely agree on the philosophical distinction. 
 Essentially,it's trying to tease out whether the space exists to build a 
community (members) or to earn a margin on real estate (clients).  This 
is an important dichotomy, but it's also strictly false as we all exist on 
a sliding scale between these two extremes. 

I don't think we want to start to see client as a dirty word...at a nice 
restaurant the clients will be on a first-name basis with staff, have a 
special table, regular meal selections, and even Christmas cards in the 
mail (and may even be called patrons to distinguish the relationship), 
while at McDonald's clients are a mass of impersonal and transactional 
relationships.

I find myself slipping interchangeably between terms when talking about The 
Office http://theoffice.rw, because as a coworking space manager and 
business manager I have to think both in terms of building and 
strengthening our community (membership) and in terms of making the 
numbers work and communicating with potential partners and investors 
(clients).  When I'm thinking in terms of investment and expansion, I 
intellectual categorize members as clients...this is often 
sub-conscious and I used to even feel ashamed when I realized that I had 
done it, but I wonder if this is really such a horrible thing.  Because, 
when I think about why I do what I do and the people I work with and for, I 
think of friends and members...

What do you think?

- Jon

On Friday, 12 September 2014 13:15:23 UTC+2, Alex Hillman wrote:

  

  In my opinion a coworking space -- being a *community* of coworkers -- 
 always calls and treats its coworkers *members*.
  
 ​
 I like this one a lot!!

 -Alex
  

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[Coworking] Automating Processes and Hacking Internet - How to make coworking management easier!?!?

2013-01-25 Thread Jon Stever, The Office RW
Happy Friday Everyone!

We're looking for some advice, co-operation and co-creation from this 
amazing community!

We're progressing with our expansion here in Kigali and having a lot of fun 
doing it.  We just finished a big scrap metal art installation called The 
True Size of Africa in what will soon be our open plan hot-desking 
room: 
http://www.facebook.com/photo.php?fbid=421619967912909set=a.380197505388489.89805.312772268797680type=1theater

Our membership is growing fairly quickly, and so it's time for us to start 
thinking about automating processes and hacking our internet connection.  

Here are few things I wanted to propose as potential hardware and software 
tools for automation/improvement in any coworking space - if I've missed an 
area, please feel free to add:

*1. Automatic phone answering system. * I'm looking into building a system 
that allows each member (and virtual member) to have their own voice mail 
box extension, and setting it up to the server to record the message onto a 
.wav file and automatically email the recipient.  I'm checking out using 
NCH's Answering Attendant Software (http://www.nch.com.au/ivm/index.html). 
 Has anyone tried that yet? Is it easy to use/reliable?

*2. Membership management, Conference room booking and invoicing. *I've 
seen some recent posts about using cobot.me ...wow... the software looks 
awesome!  Is this something other people are using.  How is it working for 
you?  I'm somewhat uncomfortable with the monthly overhead for the 
software, as migration away from the system in the future would give the 
software developers scope for increasing monthly fees. 
I don't have much of a tech background, is it easy to set up the pfsense to 
track wifi usage and therefore vacancy rates etc?

*3. Multiple-WAN. *internet connectivity is one of the biggest constraints 
to doing business in Rwanda.  Internet here is as unreliable as it is 
expensive.  We are talking to telecomms about sponsorship, but in the 
meanwhile we are offering four wifi connections in parallel (each ISP has a 
different router), and so people can jump onto any connection and 
organically the load is balanced across the connections (one day internet 
was down on every connection but one, so we all shared a 3.5G connection). 
 When we begin to have more people, however, it would be nice to add 
additional connections from existing ISPs to increase overall bandwidth at 
our location, and at that point it would be great to find a way to bond the 
multiple connections.  It looks like hardware that does this is incredibly 
expensive (www.mushroomnetworks.com, for example is about US$4,995 for 
hardware that bonds 8 connections).  I noticed that pfSense can be 
configured for multiple-WAN load balancing...is this easy to configure and 
does it work well in practice when the connections are incredibly 
unreliable?


There is a lot of information that I'm lacking here.  I think this thread 
could benefit a lot of us coworking space managers.  If, however, people 
don't have the time to share for free, I'd be happy to hire someone on an 
e-lance type contract to advise us on the way forward on some of these 
areas.

Thanks so much for sharing and caring!

Jon
www.theofficerw.com

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[Coworking] Re: Strategic Partnership/Sponsorship Package Help

2013-01-25 Thread Jon Stever, The Office RW
Alexa, congrats on the new job. 

We'd be really interested to hear what others are doing in this space as 
well.  We've not had time to work on this yet, but we're considering a few 
areas of sponsorship:

1. telecomms - phone internet
2. couriers - group discounts with a courier for members
3. hotels

On Saturday, 26 January 2013 00:42:29 UTC+2, Alexa Lightner wrote:

 Hi all,

 I'm new to the coworking community and just started a job at Workbar in 
 Boston. One of my first projects is putting together a 
 sponsorship/strategic partnership package to attract higher-end sponsors 
 (we have several snack sponsors and several partners that offer discounts, 
 but we're looking to get a bit more serious and target larger, more serious 
 corporations like cell phone providers and tech corporations). Any 
 suggestions for approaching this? If anyone is willing to share a template 
 they use, that would be amazingly helpful, but I could use any advice you 
 have.

 I'm excited to be part of this community!

 Happy coworking,

 Alexa


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[Coworking] Re: Strategic Partnership/Sponsorship Package Help

2013-01-25 Thread Jon Stever, The Office RW
Accidentally sent that unfinished. 

...Hotels, Gyms, Restaurants, Banks.   Any other areas with a natural fit 
for group discounts and partnerships?


On Saturday, 26 January 2013 08:07:05 UTC+2, Jon Stever, The Office RW 
wrote:

 Alexa, congrats on the new job. 

 We'd be really interested to hear what others are doing in this space as 
 well.  We've not had time to work on this yet, but we're considering a few 
 areas of sponsorship:

 1. telecomms - phone internet
 2. couriers - group discounts with a courier for members
 3. hotels

 On Saturday, 26 January 2013 00:42:29 UTC+2, Alexa Lightner wrote:

 Hi all,

 I'm new to the coworking community and just started a job at Workbar in 
 Boston. One of my first projects is putting together a 
 sponsorship/strategic partnership package to attract higher-end sponsors 
 (we have several snack sponsors and several partners that offer discounts, 
 but we're looking to get a bit more serious and target larger, more serious 
 corporations like cell phone providers and tech corporations). Any 
 suggestions for approaching this? If anyone is willing to share a template 
 they use, that would be amazingly helpful, but I could use any advice you 
 have.

 I'm excited to be part of this community!

 Happy coworking,

 Alexa



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Re: [Coworking] Joining the international coworking movement

2012-10-30 Thread Jon Stever, The Office RW
Thanks very much Chad, 

The international news on Africa is well-known for its bias.  This country 
deserves more positive publicity.  Rwanda is developing so fast - think 
East Asian growth miracle speed (poverty fell by 12 percentage points in 
the last 5 years and real GDP growth has averaged above 7%) - and the 
business environment is improving really rapidly (I registered this 
business in 6 hours; Rwanda is considered by the World Bank to be the 
third-best business environment in Africa behind only Mauritius and South 
Africa and is the 8th easiest country in the world to start a business). 
 The Office is hoping to become the innovative and creative and enabling 
physical environment that mirrors Rwanda's ambitious reforms and growth 
vision.

I agree with your comments, and we are definitely focusing on building the 
local community first.  Our first 12 members are an excellent cross-section 
of small business owners and professionals in Rwanda - it's almost a 
complete entrepreneurial ecosystem already (a web designer, a creative 
museum outreach officer, a general construction manager, a graphic 
designer, a mobile app company, accounting firm, tech support company, and 
a financial literacy consultant).  

We're also already looking at ways to engage the wider community in Kigali. 
 For example, during Global Entrepreneurship Week (mid-November) we are 
partnering with a local organization that has set up entrepreneurship clubs 
at highschools across Rwanda to have an open house at The Office to let 
select highschool students engage with our members and contacts and to 
broaden their horizons.

But, is there much to be gained from joining international groups in terms 
of raising profiles, learning from experiences, and hosting coworkers from 
across the globe?  Is Creativespace a member any of the international 
groups/lists, and has it had much benefit from joining them? 

Also, does the community here think it would be worthwhile for us to attend 
the Unconference in Austin next year?

Cheers

Jon

p.s. Glad you like the view from the space - Kigali is a ridiculously 
beautiful city and we have a great view of its trees and hills from our 
balcony (and our roof terrace that we will turn into a funky cafe next 
summer!).

*Join our community today on Facebook (www.facebook.com/TheOfficeRW)  and 
Twitter (@TheOfficeRW)*


On Monday, 29 October 2012 17:16:09 UTC+2, creativespace wrote:

 Hey Ron,
 I'm sure there is good stuff happening over there all the time!  The media 
 tends to feature one side.  Bad news is good news for news.
 SO nice to see some real good news coming out of Rwanda! Congrats!

 No harm in joining the list and networks, but your main market is your 
 local community.  Best to spend the time working those relationships then 
 broadcasting on the global bulletin board.  As it's been said many times in 
 this group; build the community first.

 Our biggest success are groups of little wins and losses that happen along 
 the way within our community and organically grow which provides greater 
 sustainability.
 Hosting events around your focus market are great ways to get people into 
 the space.  It's always the greatest sell to see and experience the space 
 and the community in it.  Host a JELLY or IGNITE: Kigali, to get the 
 tech/media/geek crowd in or a meetup for journalists, etc.  Your local 
 media should be jumping at this kind of news.  Free press!

 Love the trees out front!  Show some of the surrounding area on going - 
 location/ environment are key.

 That said - continue to use this international group - there are lots of 
 great people willing to share stories, ideas, cautions, etc. 

 Peace!

 Chad




 Chad



 Chad Ballantyne
 705.812.0689
 ch...@thecreativespace.ca javascript:

  
 On 2012-10-29, at 10:47 AM, Jon Stever, The Office RW wrote:

 Hey everyone,

 The Office RW is a new coworking space in Kigali, Rwanda. 

 We opened two weeks ago for 12 crash-testers, and will open officially in 
 December (www.TheOfficeRW.com).

 I've seen various groups (league of extraordinary co-working spaces, loose 
 cubes, deskwanted, goodcoworking, etc), and was wondering if we should be 
 trying to join or get listed on any of these sites/groups to help integrate 
 ourselves better into the global coworking community and movement?  Is the 
 coworking un-conference something that many people would recommend us 
 travelling to attend? 

 So far we've found the coworking wiki and this google group very useful 
 (our terms of use agreement, for example, borrows heavily).  But, any other 
 thoughts on how we can reach our hands out to the international crowd for 
 sharing experiences would be really welcome!

 Cheerios

 Jon



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[Coworking] Joining the international coworking movement

2012-10-29 Thread Jon Stever, The Office RW
Hey everyone,

The Office RW is a new coworking space in Kigali, Rwanda. 

We opened two weeks ago for 12 crash-testers, and will open officially in 
December (www.TheOfficeRW.com).

I've seen various groups (league of extraordinary co-working spaces, loose 
cubes, deskwanted, goodcoworking, etc), and was wondering if we should be 
trying to join or get listed on any of these sites/groups to help integrate 
ourselves better into the global coworking community and movement?  Is the 
coworking un-conference something that many people would recommend us 
travelling to attend? 

So far we've found the coworking wiki and this google group very useful 
(our terms of use agreement, for example, borrows heavily).  But, any other 
thoughts on how we can reach our hands out to the international crowd for 
sharing experiences would be really welcome!

Cheerios

Jon


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