Re: Issue with delayed process start and effect on Windows 10

[Corinna Vinschen]

On Feb  3 15:13, Brian Inglis wrote:
> On 2017-02-02 09:50, Marco Atzeri wrote:
> > On 02/02/2017 16:24, Andrey Repin wrote:
> >> Greetings, Paul Kitchen!
> 
> Could someone please add IBM Trusteer Rapport 
> http://www-03.ibm.com/software/products/en/trusteer-rapport
> to the BLODA list
> https://cygwin.com/faq/faq.html#faq.using.bloda

Done.


Thanks,
Corinna

-- 
Corinna Vinschen  Please, send mails regarding Cygwin to
Cygwin Maintainer cygwin AT cygwin DOT com
Red Hat


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Re: Issue with delayed process start and effect on Windows 10

[Brian Inglis]

On 2017-02-02 14:12, Paul Kitchen wrote:
> I do indeed have Rapport installed and it looks like it does not co-exist
> well with CYGWIN.
> I rebooted, stopped Rapport and then ran the script I have been trying to
> run for a day and it went through flawlessly at normal speed.
> It is very strange that 2 different applications that have nothing to do
> with each other can interfere with each other in this way.
> Once again thank you for taking the time to respond and also to the CYGWIN
> team for their time and suggestions.

Perhaps you could submit a ticket 
http://www.trusteer.com/en/support/submit-ticket
and inform them that their app does not play well with
https://cygwin.com
hanging unrelated Windows processes for 15-20 seconds, 
and perhaps also copy your bank's security team.

You may also want to search for info about the app and 
consider whether you want to have it running other than 
when you are accessing your bank web site.
It has been reported to interfere with other applications 
and the browsers and may send telemetry to IBM and/or 
your bank: this may be what causes the hangs.
The product privacy link goes nowhere:
http://www.ibm.com/software/products/en/ibm-security-trusteer-rapport-privacy

-- 
Take care. Thanks, Brian Inglis, Calgary, Alberta, Canada

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Re: Issue with delayed process start and effect on Windows 10

[Brian Inglis]

On 2017-02-02 09:50, Marco Atzeri wrote:
> On 02/02/2017 16:24, Andrey Repin wrote:
>> Greetings, Paul Kitchen!

Could someone please add IBM Trusteer Rapport 
http://www-03.ibm.com/software/products/en/trusteer-rapport
to the BLODA list
https://cygwin.com/faq/faq.html#faq.using.bloda

-- 
Take care. Thanks, Brian Inglis, Calgary, Alberta, Canada

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Re: Issue with delayed process start and effect on Windows 10

[Eliot Moss]

On 2/2/2017 4:12 PM, Paul Kitchen wrote:

Hello Barry,

High Five to you!

I do indeed have Rapport installed and it looks like it does not co-exist
well with CYGWIN.

I rebooted, stopped Rapport and then ran the script I have been trying to
run for a day and it went through flawlessly at normal speed.

It is very strange that 2 different applications that have nothing to do
with each other can interfere with each other in this way.


Not so strange, in my experience with Cygwin.  Lots of security things
interpose themselves in ways that interfere.  In a way, that is what
they're designed to do - to intercept and block certain things.  But
sometimes they just slow down something they allow, something that
Cygwin does a lot, but that other Windows programs don't do so much,
so the purveyor perhaps never noticed the issue (or won't care because
the affected population is too small to be worth the effort).

Regards - Eliot Moss

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RE: Issue with delayed process start and effect on Windows 10

[Paul Kitchen]

Hello Barry,

High Five to you!

I do indeed have Rapport installed and it looks like it does not co-exist
well with CYGWIN.

I rebooted, stopped Rapport and then ran the script I have been trying to
run for a day and it went through flawlessly at normal speed.

It is very strange that 2 different applications that have nothing to do
with each other can interfere with each other in this way.

Once again thank you for taking the time to respond and also to the CYGWIN
team for their time and suggestions.

Paul Kitchen

-Original Message-
From: b...@theworld.com [mailto:b...@theworld.com]
Sent: 02 February 2017 21:03
To: Paul Kitchen 
Cc: cygwin@cygwin.com
Subject: Re: Issue with delayed process start and effect on Windows 10


I noticed almost exactly the same problem, I remember it was about 15
seconds per process, and traced it to IBM Rapport Trusteer (some sequence of
words like that) banking app which some banks require be installed and
running in order to login and view your account.

All this seems somewhat better with a recent update to that app.

If that may be the problem it's not enough to just use the app's "Rapport
Manager" shutdown. I had to kill the manager also via the task manager
before there was any change. And unless you do some heroics it will all
start itself up at boot, it seems to be installed like a virus (usual MS
tools can't seem to stop it from starting at
boot.)

It's not difficult to stop/restart the app when needed though is annoying as
it requires jumping through a captcha, task manager, their manager, etc just
to see one's bank balance.

--
-Barry Shein

Software Tool & Die| b...@theworld.com |
http://www.TheWorld.com
 
Purveyors to the Trade | Voice: +1 617-STD-WRLD   | 800-THE-WRLD
The World: Since 1989  | A Public Information Utility | *oo*



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RE: Issue with delayed process start and effect on Windows 10

[Paul Kitchen]

Hi All,

I have attached the cygcheck_output.txt file requested.  I hope it helps.

When I said that the process start delay is 20 seconds.  It is precisely 20
seconds give or take a few milliseconds which seems to imply to me to be
some kind of a timeout.

Just to give more information:

I am running CYGWIN on my laptop which does not form a part of any windows
domain and is therefore not at any time connected to a DC.  It is a personal
WORKSTATION.

The nsswitch.conf file contains :

passwd:   db
group:db
db_enum:  cache builtin
db_home:  /home/%U
db_shell: /bin/bash
db_gecos: 

Paul Kitchen

-Original Message-
From: Marco Atzeri [mailto:marco.atz...@gmail.com]
Sent: 02 February 2017 17:51
To: cygwin@cygwin.com
Cc: pkitc...@talk21.com
Subject: Re: Issue with delayed process start and effect on Windows 10

On 02/02/2017 16:24, Andrey Repin wrote:
> Greetings, Paul Kitchen!
>

> To me it sounds you are using domain offline logon.
> In any case,
>
>> Problem reports:   http://cygwin.com/problems.html
 

Hi Paul,
specially we need a copy of the cygcheck.out to comment on your system
status.


Regards
Marco





Cygwin Configuration Diagnostics
Current System Time: Thu Feb 02 19:51:46 2017

Windows 10 Professional Ver 10.0 Build 14393 

Path:   C:\cygwin64\usr\local\bin
C:\cygwin64\bin
C:\ProgramData\Oracle\Java\javapath
C:\Program Files\AuthenTec TrueSuite
C:\Program Files\AuthenTec TrueSuite\x86
C:\Program Files\Common Files\Microsoft Shared\Windows Live
C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
C:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared
C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared
C:\Program Files (x86)\Sony\VAIO Startup Setting Tool
C:\Program Files (x86)\Windows Live\Shared
C:\PROGRA~1\DISKEE~1\DISKEE~1
C:\Program Files\Intel\WiFi\bin
C:\Program Files\Common Files\Intel\WirelessCommon
C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn
C:\Program Files\Microsoft SQL Server\110\Tools\Binn
C:\Program Files\Microsoft SQL Server\110\DTS\Binn
C:\Program Files (x86)\Microsoft SQL 
Server\110\Tools\Binn\ManagementStudio
C:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn
C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\System32\Wbem
C:\WINDOWS\System32\WindowsPowerShell\v1.0
C:\Program Files (x86)\Common Files\Acronis\SnapAPI
C:\Program Files\Calibre2
C:\Program Files (x86)\Common Files\Acronis\VirtualFile
C:\Program Files (x86)\Common Files\Acronis\VirtualFile64
C:\Program Files (x86)\Skype\Phone
C:\Program Files\Cloud Foundry
C:\Program Files\Intel\WiFi\bin
C:\Program Files\Common Files\Intel\WirelessCommon
C:\Activator\activator-1.3.10-minimal\bin
%USERPROFILE%\AppData\Local\Microsoft\WindowsApps

Output from C:\cygwin64\bin\id.exe
UID: 197609(Paul)  GID: 197121(None)
197121(None)   197608(HomeUsers)
197622(mqbrkrs)197620(mqm)
197632(Ssh Users)  545(Users)
4(INTERACTIVE) 66049(CONSOLE LOGON)
11(Authenticated Users)15(This Organization)
113(Local account) 66048(LOCAL)
262154(NTLM Authentication)401408(Medium Mandatory Level)

SysDir: C:\WINDOWS\system32
WinDir: C:\WINDOWS

Here's some environment variables that may affect cygwin:
USER = 'Paul'
PWD = '/home/Paul'
HOME = '/home/Paul'

Here's the rest of your environment variables:
USERDOMAIN = 'MY-VAIO'
OS = 'Windows_NT'
COMMONPROGRAMFILES = 'C:\Program Files\Common Files'
PROCESSOR_LEVEL = '6'
PSModulePath = 'C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\;c:\Program 
Files (x86)\Microsoft SQL Server\110\Tools\PowerShell\Modules\'
CommonProgramW6432 = 'C:\Program Files\Common Files'
CommonProgramFiles(x86) = 'C:\Program Files (x86)\Common Files'
FP_NO_HOST_CHECK = 'NO'
LANG = 'en_GB.UTF-8'
TZ = 'Europe/Berlin'
HOSTNAME = 'My-VAIO'
PUBLIC = 'C:\Users\Public'
OLDPWD = '/cygdrive/c/Users/Paul/Desktop'
JD2_HOME = 'C:\Users\Paul\AppData\Local\JDownloader 2.0'
USERNAME = 'Paul'
JAVA_HOME = 'C:\Program Files\Java\jdk1.8.0_60'
LOGONSERVER = '\\MY-VAIO'
PROCESSOR_ARCHITECTURE = 'AMD64'
LOCALAPPDATA = 'C:\Users\Paul\AppData\Local'
COMPUTERNAME = 'MY-VAIO'
FPS_BROWSER_APP_PROFILE_STRING = 'Internet Explorer'
!:: = '::\'
SYSTEMDRIVE = 'C:'
USERPROFILE = 'C:\Users\Paul'
PATHEXT = '.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC'
SYSTEMROOT = 'C:\WINDOWS'
USERDOMAIN_ROAMINGPROFILE = 'MY-VAIO'
PROCESSOR_IDENTIFIER = 'Intel64 Family 6 Model 42 Stepping 7, GenuineIntel'
TMP = '/tmp'

Re: Issue with delayed process start and effect on Windows 10

[bzs]

I noticed almost exactly the same problem, I remember it was about 15
seconds per process, and traced it to IBM Rapport Trusteer (some
sequence of words like that) banking app which some banks require be
installed and running in order to login and view your account.

All this seems somewhat better with a recent update to that app.

If that may be the problem it's not enough to just use the app's
"Rapport Manager" shutdown. I had to kill the manager also via the
task manager before there was any change. And unless you do some
heroics it will all start itself up at boot, it seems to be installed
like a virus (usual MS tools can't seem to stop it from starting at
boot.)

It's not difficult to stop/restart the app when needed though is
annoying as it requires jumping through a captcha, task manager, their
manager, etc just to see one's bank balance.

-- 
-Barry Shein

Software Tool & Die| b...@theworld.com | http://www.TheWorld.com
Purveyors to the Trade | Voice: +1 617-STD-WRLD   | 800-THE-WRLD
The World: Since 1989  | A Public Information Utility | *oo*

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Re: Issue with delayed process start and effect on Windows 10

[Marco Atzeri]

On 02/02/2017 16:24, Andrey Repin wrote:

Greetings, Paul Kitchen!




To me it sounds you are using domain offline logon.
In any case,


Problem reports:   http://cygwin.com/problems.html


Hi Paul,
specially we need a copy of the cygcheck.out to comment
on your system status.


Regards
Marco




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Re: Issue with delayed process start and effect on Windows 10

[Andrey Repin]

Greetings, Paul Kitchen!

> During a script run initiated in the Cygwin terminal, I noticed that after a
> very short while, the execution would slow down to a crawl.  The script was
> running but in very slow motion.

> I looked at the sequence of events using a windows sysinternals tool and
> found that there is a delay in starting (forking?) a new command (e.g. ls)
> of precisely 20 seconds which is strange.  The script runs normally but very
> very slowly.

> I noticed a side effect too.  After the slowing down in Cygwin, certain
> windows apps behaved the same way as though there was cross contamination
> from Cygwin.  Windows Task Manager takes about 40 second to appear and same
> for the Windows Command Window.  Flash extension in the Chrome browser would
> continuously fail to start.  To repair the situation I had to reboot.  To
> make sure that Cygwin was not still active, I aborted all bash.exe processes
> that were running and the problem continued to persist.

> Is this a known problem?  For me it makes Cygwin completely unusable which
> is a pity.

To me it sounds you are using domain offline logon.
In any case,

> Problem reports:   http://cygwin.com/problems.html
> FAQ:   http://cygwin.com/faq/
> Documentation: http://cygwin.com/docs.html


-- 
With best regards,
Andrey Repin
Thursday, February 2, 2017 18:23:38

Sorry for my terrible english...


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