Re: software updates for DM355?

2008-03-25 Thread Vim Venture
That was my problem also.  I inherited my Davinci project from another  
developer here who had registered our 6446 in his name.  Once that was  
resolved, no problems with the TI site for software updates...


Thanks,
-Vim

On Mar 24, 2008, at 7:05 AM, Griffis, Brad wrote:

Only one person is allowed to register a board.  In the case of a  
board that is owned by the distributor, it should be the distributor  
that registered the board.  That said, the distributor should  
download the latest version of the software and give it to you along  
with the board for use during your evaluation.


Brad

From: Albert Burbea [mailto:[EMAIL PROTECTED]
Sent: Sunday, March 23, 2008 7:31 AM
To: Griffis, Brad
Cc: davinci-linux-open-source@linux.davincidsp.com
Subject: Re: software updates for DM355?

Hi
another issue - I have a dm6446 board, but  Ican not get updates -  
it tells me that serial number is in use

How can I unlock this ?
I lent this board from a distributor, and probably the guy before me  
registered the board ...

Albert


On 3/20/08, Griffis, Brad [EMAIL PROTECTED] wrote:
I had that same issue the first time I registered a board.  It  
looked as

though the registration needed to be manually processed before you get
access.  I imagine within a couple hours you'll have access.  You  
should

get an email once access has been granted.

Brad

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On
Behalf
 Of Andrew J. Kilpatrick
 Sent: Thursday, March 20, 2008 10:27 AM
 To: davinci-linux-open-source@linux.davincidsp.com
 Subject: software updates for DM355?

 Hi,

 I'm just getting started with my DM355 evaluation kit and the insert
 says to update the software. I've registered the product, but when I
 visit: http://www.ti.com/davincisoftwareupdates and log in with my
 password, I get redirected to a blank page.

 Is there some trick I'm missing?


 Thanks,

 Andrew
 --
 Andrew Kilpatrick, Lead System Developer

 Onestop Media Group Inc.
 phone: 416-646-7867 x63  fax: 416-646-2722
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--
Albert Burbea
Harishonim 8
Ramat Gan 52502, Israel
Tel/Fax + 972-3-7526016
Mobile: +972-52-3541842
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RE: software updates for DM355?

2008-03-24 Thread Griffis, Brad
Only one person is allowed to register a board.  In the case of a board
that is owned by the distributor, it should be the distributor that
registered the board.  That said, the distributor should download the
latest version of the software and give it to you along with the board
for use during your evaluation.

 

Brad

 



From: Albert Burbea [mailto:[EMAIL PROTECTED] 
Sent: Sunday, March 23, 2008 7:31 AM
To: Griffis, Brad
Cc: davinci-linux-open-source@linux.davincidsp.com
Subject: Re: software updates for DM355?

 

Hi

another issue - I have a dm6446 board, but  Ican not get updates - it
tells me that serial number is in use

How can I unlock this ? 

I lent this board from a distributor, and probably the guy before me
registered the board ...

Albert 

 

On 3/20/08, Griffis, Brad [EMAIL PROTECTED] wrote: 

I had that same issue the first time I registered a board.  It looked as
though the registration needed to be manually processed before you get
access.  I imagine within a couple hours you'll have access.  You should
get an email once access has been granted.

Brad

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On
Behalf
 Of Andrew J. Kilpatrick
 Sent: Thursday, March 20, 2008 10:27 AM
 To: davinci-linux-open-source@linux.davincidsp.com
 Subject: software updates for DM355?

 Hi,

 I'm just getting started with my DM355 evaluation kit and the insert
 says to update the software. I've registered the product, but when I
 visit: http://www.ti.com/davincisoftwareupdates and log in with my
 password, I get redirected to a blank page.

 Is there some trick I'm missing?


 Thanks,

 Andrew
 --
 Andrew Kilpatrick, Lead System Developer

 Onestop Media Group Inc.
 phone: 416-646-7867 x63  fax: 416-646-2722
 ___
 Davinci-linux-open-source mailing list
 Davinci-linux-open-source@linux.davincidsp.com
 http://linux.davincidsp.com/mailman/listinfo/davinci-linux-open-source
___
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Davinci-linux-open-source@linux.davincidsp.com
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-- 
Albert Burbea
Harishonim 8
Ramat Gan 52502, Israel
Tel/Fax + 972-3-7526016
Mobile: +972-52-3541842 

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RE: software updates for DM355?

2008-03-20 Thread Griffis, Brad
I had that same issue the first time I registered a board.  It looked as
though the registration needed to be manually processed before you get
access.  I imagine within a couple hours you'll have access.  You should
get an email once access has been granted.

Brad

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On
Behalf
 Of Andrew J. Kilpatrick
 Sent: Thursday, March 20, 2008 10:27 AM
 To: davinci-linux-open-source@linux.davincidsp.com
 Subject: software updates for DM355?
 
 Hi,
 
 I'm just getting started with my DM355 evaluation kit and the insert
 says to update the software. I've registered the product, but when I
 visit: http://www.ti.com/davincisoftwareupdates and log in with my
 password, I get redirected to a blank page.
 
 Is there some trick I'm missing?
 
 
 Thanks,
 
 Andrew
 --
 Andrew Kilpatrick, Lead System Developer
 
 Onestop Media Group Inc.
 phone: 416-646-7867 x63  fax: 416-646-2722
 ___
 Davinci-linux-open-source mailing list
 Davinci-linux-open-source@linux.davincidsp.com
 http://linux.davincidsp.com/mailman/listinfo/davinci-linux-open-source
___
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RE: software updates for DM355?

2008-03-20 Thread Griffis, Brad
If you haven't already done so, try completely closing your browser so
you get a fresh login session.  If you're still getting the blank page
then I recommend contacting [EMAIL PROTECTED] to straighten things out.

Brad

 -Original Message-
 From: Vim Venture [mailto:[EMAIL PROTECTED]
 Sent: Thursday, March 20, 2008 1:51 PM
 To: Griffis, Brad
 Cc: Andrew J. Kilpatrick;
davinci-linux-open-source@linux.davincidsp.com
 Subject: Re: software updates for DM355?
 
 I have the same problem.  The davincisoftwareupdates page is non-
 existent.
 My registration is complete, I've received the confirmation email from
 TI, validated my email address.  Still no davincisoftwareupdates.
 
 Regards,
 -Vim
 
 On Mar 20, 2008, at 9:38 AM, Griffis, Brad wrote:
 
  I had that same issue the first time I registered a board.  It
  looked as
  though the registration needed to be manually processed before you
get
  access.  I imagine within a couple hours you'll have access.  You
  should
  get an email once access has been granted.
 
  Brad
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On
  Behalf
  Of Andrew J. Kilpatrick
  Sent: Thursday, March 20, 2008 10:27 AM
  To: davinci-linux-open-source@linux.davincidsp.com
  Subject: software updates for DM355?
 
  Hi,
 
  I'm just getting started with my DM355 evaluation kit and the
insert
  says to update the software. I've registered the product, but when
I
  visit: http://www.ti.com/davincisoftwareupdates and log in with my
  password, I get redirected to a blank page.
 
  Is there some trick I'm missing?
 
 
  Thanks,
 
  Andrew
  --
  Andrew Kilpatrick, Lead System Developer
 
  Onestop Media Group Inc.
  phone: 416-646-7867 x63  fax: 416-646-2722
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  http://linux.davincidsp.com/mailman/listinfo/davinci-linux-open-
  source
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