Bug#531750: openoffice.org: does not start

2009-06-05 Thread Roberto Lumbreras
I've more info. The problem is that there should be a link named
basis-link in /usr/lib/openoffice, but in my system there is one
directory with that name. After purging openoffice.org, this directory
is not deleted and it contains the file
/usr/lib/openoffice/basis-link/share/config/javasettingsunopkginstall.xml

$ cat /usr/lib/openoffice/basis-link/share/config/javasettingsunopkginstall.xml
?xml version=1.0 encoding=UTF-8?
!--This is a generated file. Do not alter this file!--
java xmlns=http://openoffice.org/2004/java/framework/1.0;
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
enabled xsi:nil=true/enabled
userClassPath xsi:nil=true/userClassPath
vmParameters xsi:nil=true/vmParameters
jreLocations xsi:nil=true/jreLocations
javaInfo xsi:nil=true/javaInfo
/java
$

As a third class DD I don't know which program created that file and
left it there orfaned after purging all OO packages, but I'm sure you
know, please close this bug or reassing it to the offending package.

After deleting/moving that directory and re-installing openoffice.org
packages everything works as expected.

rover



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Bug#531750: openoffice.org: does not start

2009-06-05 Thread Rene Engelhard
Hi,

Roberto Lumbreras wrote:
 I've more info. The problem is that there should be a link named
 basis-link in /usr/lib/openoffice, but in my system there is one
 directory with that name. After purging openoffice.org, this directory

You have a *directory* as basis-link?

That explains why it doesn't find the libs because OOo does rely on
basis-link (and ure-link) to be there and pointing to the right direction...

Now to find out why that doesn't work, openoffice.org-common has it
as a symlink, and every extension does 
'-env:UNO_JAVA_JFW_INSTALL_DATA=file:///usr/lib/openoffice/basis-link/share/config/javasettingsunopkginstall.xml'
 but
I'd be surprised if it created the dir itself

Hmm.

 is not deleted and it contains the file
 /usr/lib/openoffice/basis-link/share/config/javasettingsunopkginstall.xml

That this file exists is normal, but it should be in 
/var/lib/openoffice/basisX.Y/share/config/javasettingsunopkginstall.xml - and 
what you mentioned
normally is a symlink to there...

 As a third class DD I don't know which program created that file and
 left it there orfaned after purging all OO packages, but I'm sure you
 know, please close this bug or reassing it to the offending package.

Every extension install does (and OOo itself has it in openoffice.org-common:

# dpkg -L openoffice.org-common | grep unopkg
/usr/bin/unopkg
/usr/lib/openoffice/program/unopkg
/usr/share/man/man1/unopkg.1.gz
/var/lib/openoffice/basis3.1/share/config/javasettingsunopkginstall.xml
/usr/lib/openoffice/basis3.1/share/config/javasettingsunopkginstall.xml
^^^
symlink to /var

 After deleting/moving that directory and re-installing openoffice.org
 packages everything works as expected.

OK.

Grüße/Regards,

René
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Bug#531750: openoffice.org: does not start

2009-06-04 Thread Rene Engelhard
Roberto Lumbreras wrote:
 it's just the usual boring i386 arch, Debian GNU/Linux system working
 great for years with a normal Debian testing mixed with some bits from
 unstable... don't ask me which ones because apt did the job, but I'd
 see if you need it.

And who says that is a sensible thing to do?

 sorry but it seems like a real bug for me, maybe not an easily reproducible 
 one

To be honest, no I don't believe so - unless you have something which breaks
e.g RPATHs. At least I won't do anything on this bug unless I get more info.

{ useless quote deleted. }

 -- System Information:
 Debian Release: squeeze/sid
   APT prefers testing
   APT policy: (500, 'testing'), (500, 'stable')
 Architecture: i386 (i686)
 
 Kernel: Linux 2.6.29-1-686 (SMP w/1 CPU core)
 Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8)
 Shell: /bin/sh linked to /bin/bash
 
 Versions of packages openoffice.org depends on:
 ii  liblucene2-java  2.4.0+ds1-5 Full-text search engine library 
 fo
 ii  openoffice.org-base  1:3.0.1-9   full-featured office productivity
 ii  openoffice.org-calc  1:3.0.1-9   full-featured office productivity
 ii  openoffice.org-core  1:3.0.1-9   full-featured office productivity


This contains the files.

Grüße/Regards,

René
-- 
 .''`.  René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `'  r...@debian.org | GnuPG-Key ID: 248AEB73
   `-   Fingerprint: 41FA F208 28D4 7CA5 19BB  7AD9 F859 90B0 248A EB73




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Bug#531750: openoffice.org: does not start

2009-06-03 Thread Roberto Lumbreras
Package: openoffice.org
Version: 1:3.0.1-9
Severity: normal

After upgrading the system, so ooffice has been upgraded from 2.4 to 3.0,
it does not even start:

$ openoffice.org
/usr/lib/openoffice/program/soffice: line 213:
/usr/lib/openoffice/program/../basis-link/program/pagein: No such file or
directory
/usr/lib/openoffice/program/soffice.bin: error while loading shared
libraries: libsofficeapp.so: cannot open shared object file: No such file
or directory

$ ldd /usr/lib/openoffice/program/soffice.bin
linux-gate.so.1 =  (0xb7f3d000)
libuno_sal.so.3 = /usr/lib/libuno_sal.so.3 (0xb7d63000)
libsofficeapp.so = not found
libstdc++.so.6 = /usr/lib/libstdc++.so.6 (0xb7c71000)
libgcc_s.so.1 = /lib/libgcc_s.so.1 (0xb7c45000)
libc.so.6 = /lib/i686/cmov/libc.so.6 (0xb7ae5000)
libpam.so.0 = /lib/libpam.so.0 (0xb7ada000)
libcrypt.so.1 = /lib/i686/cmov/libcrypt.so.1 (0xb7aa8000)
libdl.so.2 = /lib/i686/cmov/libdl.so.2 (0xb7aa3000)
libpthread.so.0 = /lib/i686/cmov/libpthread.so.0 (0xb7a8a000)
libm.so.6 = /lib/i686/cmov/libm.so.6 (0xb7a64000)
/lib/ld-linux.so.2 (0xb7f3e000)

Purging all openoffice packages and installing them again didn't solve the
problem.

Regards,
Roberto Lumbreras



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Bug#531750: openoffice.org: does not start

2009-06-03 Thread Rene Engelhard
tag 531750 + moreinfo
tag 531750 + unreproducible
thanks

Roberto Lumbreras wrote:
 After upgrading the system, so ooffice has been upgraded from 2.4 to 3.0,

How did you upgrade? What did you upgrade? In what distro? Which packages
of OOo did you have installed *when the bug occured*? Of course your
bugreport doesn't mention anything of these. You as DD *really* should
know better

(I'll now assume you did lenny-squeeze, architecture should not matter)

I just tried a lenny-squeeze dist-upgrade - with working package installation
*AND* working package afterwards, - unreproducible.

Sigh. Another bogus report +moreinfo/+unreproducible. And that from a DD

 $ openoffice.org
 /usr/lib/openoffice/program/soffice: line 213:
 /usr/lib/openoffice/program/../basis-link/program/pagein: No such file or
``
 directory
 /usr/lib/openoffice/program/soffice.bin: error while loading shared
 libraries: libsofficeapp.so: cannot open shared object file: No such file
 `
 or directory

 $ ldd /usr/lib/openoffice/program/soffice.bin
 linux-gate.so.1 =  (0xb7f3d000)
 libuno_sal.so.3 = /usr/lib/libuno_sal.so.3 (0xb7d63000)
 libsofficeapp.so = not found
  
 libstdc++.so.6 = /usr/lib/libstdc++.so.6 (0xb7c71000)
 libgcc_s.so.1 = /lib/libgcc_s.so.1 (0xb7c45000)
 libc.so.6 = /lib/i686/cmov/libc.so.6 (0xb7ae5000)
 libpam.so.0 = /lib/libpam.so.0 (0xb7ada000)
 libcrypt.so.1 = /lib/i686/cmov/libcrypt.so.1 (0xb7aa8000)
 libdl.so.2 = /lib/i686/cmov/libdl.so.2 (0xb7aa3000)
 libpthread.so.0 = /lib/i686/cmov/libpthread.so.0 (0xb7a8a000)
 libm.so.6 = /lib/i686/cmov/libm.so.6 (0xb7a64000)
 /lib/ld-linux.so.2 (0xb7f3e000)

This does not make sense. Those files are in -core. (And binaries needing
them *do* know where they are.)

And all modules have appropriate depends to pull in the -core/-common it needs
and conflicts to force older to be not installable with a newer OOo,

 Purging all openoffice packages and installing them again didn't solve the
 problem.

I bet your system is simply broken. Not every system breakage is a bug
in packages. It also might just be user error.

Grüße/Regards,

René
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 `. `'  r...@debian.org | GnuPG-Key ID: 248AEB73
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Bug#531750: openoffice.org: does not start

2009-06-03 Thread Roberto Lumbreras
sorry, I ran reportbug in my laptop, the mail bounced because I wasn't
at work and then I did cut-and-paste but it seems I forgot some
important bits from the original report. I think you'd be happier with
that...

it's just the usual boring i386 arch, Debian GNU/Linux system working
great for years with a normal Debian testing mixed with some bits from
unstable... don't ask me which ones because apt did the job, but I'd
see if you need it.

sorry but it seems like a real bug for me, maybe not an easily reproducible one

here is the full report:

Subject: openoffice.org: openoffice does not start
Package: openoffice.org
Version: 1:3.0.1-9
Severity: normal

After upgrading the system, so ooffice has been upgraded from 2.4 to 3.0,
it does not even start:

$ openoffice.org
/usr/lib/openoffice/program/soffice: line 213:
/usr/lib/openoffice/program/../basis-link/program/pagein: No such file or
directory
/usr/lib/openoffice/program/soffice.bin: error while loading shared
libraries: libsofficeapp.so: cannot open shared object file: No such file
or directory

$ ldd /usr/lib/openoffice/program/soffice.bin
linux-gate.so.1 =  (0xb7f3d000)
libuno_sal.so.3 = /usr/lib/libuno_sal.so.3 (0xb7d63000)
libsofficeapp.so = not found
libstdc++.so.6 = /usr/lib/libstdc++.so.6 (0xb7c71000)
libgcc_s.so.1 = /lib/libgcc_s.so.1 (0xb7c45000)
libc.so.6 = /lib/i686/cmov/libc.so.6 (0xb7ae5000)
libpam.so.0 = /lib/libpam.so.0 (0xb7ada000)
libcrypt.so.1 = /lib/i686/cmov/libcrypt.so.1 (0xb7aa8000)
libdl.so.2 = /lib/i686/cmov/libdl.so.2 (0xb7aa3000)
libpthread.so.0 = /lib/i686/cmov/libpthread.so.0 (0xb7a8a000)
libm.so.6 = /lib/i686/cmov/libm.so.6 (0xb7a64000)
/lib/ld-linux.so.2 (0xb7f3e000)

Purging all openoffice packages and installing them again didn't solve the
problem.

Regards,
Roberto Lumbreras


-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing'), (500, 'stable')
Architecture: i386 (i686)

Kernel: Linux 2.6.29-1-686 (SMP w/1 CPU core)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages openoffice.org depends on:
ii  liblucene2-java  2.4.0+ds1-5 Full-text search engine library fo
ii  openoffice.org-base  1:3.0.1-9   full-featured office productivity
ii  openoffice.org-calc  1:3.0.1-9   full-featured office productivity
ii  openoffice.org-core  1:3.0.1-9   full-featured office productivity
ii  openoffice.org-draw  1:3.0.1-9   full-featured office productivity
ii  openoffice.org-filter-mobile 1:3.0.1-9   full-featured office productivity
ii  openoffice.org-impress   1:3.0.1-9   full-featured office productivity
ii  openoffice.org-java-common   1:3.0.1-9   full-featured office productivity
ii  openoffice.org-math  1:3.0.1-9   full-featured office productivity
ii  openoffice.org-officebean1:3.0.1-9   full-featured office productivity
ii  openoffice.org-report-builde 1:3.0.1-9   OpenOffice.org extension for build
ii  openoffice.org-writer1:3.0.1-9   full-featured office productivity
ii  openoffice.org-writer2latex  0.5.0.2-4   Writer/Calc to LaTeX converter ext
ii  ttf-dejavu   2.29-2  Metapackage to pull in ttf-dejavu-

Versions of packages openoffice.org recommends:
ii  msttcorefonts 2.7transitional dummy package
ii  openoffice.org-filter-binfilt 1:3.0.1-9  full-featured office productivity
ii  ttf-liberation1.04.93-1  Free fonts with the same metrics a
ii  ttf-mscorefonts-installer [ms 3.0Installer for Microsoft TrueType c

Versions of packages openoffice.org suggests:
ii  cups-bs 1.3.10-2 Common UNIX Printing System(tm) -
ii  gstream 0.10.7-1 FFmpeg plugin for GStreamer
pn  gstream none   (no description available)
ii  gstream 0.10.23-2GStreamer plugins from the base
ii  gstream 0.10.15-1GStreamer plugins from the good
ii  gstream 0.10.11-1GStreamer plugins from the ugly
pn  hunspel none   (no description available)
ii  iceape- 1.1.14-1 Iceape Navigator (Internet browser
ii  icedove 2.0.0.19-1   free/unbranded thunderbird mail/ne
ii  iceweas 3.0.9-1  lightweight web browser based on M
ii  imagema 7:6.3.7.9.dfsg2-1image manipulation programs
ii  libgl1- 7.0.3-7  A free implementation of the OpenG
ii  libpape 1.1.23+nmu1  library for handling paper charact
ii  libsane 1.0.20-4 API library for scanners
ii  libxren 1:0.9.4-2X Rendering Extension client libra
ii  menu2.1.41   generates programs menu for all me
ii  myspell 1.10-6