Bug#715434: otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2.

2013-07-24 Thread Patrick Matthäi

Am 24.07.2013 10:58, schrieb Andreas Beckmann:

Followup-For: Bug #715434

Installing libapache-dbi-perl does not fix this, new log attached,
perhaps you can draw some conclusions from it.


Andreas



Ah, I think this is Apache 2.4 related and it is failing around these lines:

 50 setup_apache(){
 51 if [ -e /etc/otrs/apache2-httpd.include.conf -a \
 52 ! -e /etc/apache2/conf.d/otrs2 ]; then
 53 mv /etc/otrs/apache2-httpd.include.conf 
/etc/apache2/conf.d/otrs2

 54 fi
 55 ucf --three-way --debconf-ok 
$OTRSHOME/scripts/apache2-httpd.include.conf \

 56 /etc/apache2/conf.d/otrs2
 57 if [ -f /etc/apache2/mods-available/perl.load ]; then
 58 a2enmod perl
 59 fi
 60 a2enmod rewrite
 61 db_stop
 62 invoke-rc.d apache2 force-reload || true
 63 }


I will check it if I am @home

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Bug#715434: otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2.

2013-07-24 Thread Andreas Beckmann
Followup-For: Bug #715434

Installing libapache-dbi-perl does not fix this, new log attached,
perhaps you can draw some conclusions from it.


Andreas


otrs2_3.2.9-1.log.gz
Description: GNU Zip compressed data


Bug#715434: otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2.

2013-07-23 Thread Patrick Matthäi

tag #715434 + moreinfo
thanks

Am 09.07.2013 08:50, schrieb Patrick Matthäi:

Hi,

could you recheck it with piuparts if you also add libapache-dbi-perl
(recommends) to the installation?

Am 09.07.2013 07:06, schrieb Andreas Beckmann:

Package: otrs2
Version: 3.2.8-1
Severity: serious
User: debian...@lists.debian.org
Usertags: piuparts

Hi,

during a test with piuparts I noticed your package failed to install. As
per definition of the release team this makes the package too buggy for
a release, thus the severity.


From the attached log (scroll to the bottom...):


   Selecting previously unselected package otrs2.
   (Reading database ... 14890 files and directories currently
installed.)
   Unpacking otrs2 (from .../archives/otrs2_3.2.8-1_all.deb) ...
   Warning: The home dir /usr/share/otrs you specified can't be
accessed: No such file or directory
   The system user `otrs' already exists. Exiting.
   Setting up otrs2 (3.2.8-1) ...
   dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
   Replacing config file /etc/otrs/database.pm with new version
   dbconfig-common: flushing administrative password
   Subroutine Load redefined at (eval 19) line 2.
   dpkg: error processing otrs2 (--configure):
subprocess installed post-installation script returned error exit
status 1
   Errors were encountered while processing:
otrs2


cheers,

Andreas







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 Patrick Matthäi
 GNU/Linux Debian Developer

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patr...@linux-dev.org
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Bug#715434: otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2.

2013-07-08 Thread Patrick Matthäi

Hi,

could you recheck it with piuparts if you also add libapache-dbi-perl 
(recommends) to the installation?


Am 09.07.2013 07:06, schrieb Andreas Beckmann:

Package: otrs2
Version: 3.2.8-1
Severity: serious
User: debian...@lists.debian.org
Usertags: piuparts

Hi,

during a test with piuparts I noticed your package failed to install. As
per definition of the release team this makes the package too buggy for
a release, thus the severity.


From the attached log (scroll to the bottom...):


   Selecting previously unselected package otrs2.
   (Reading database ... 14890 files and directories currently installed.)
   Unpacking otrs2 (from .../archives/otrs2_3.2.8-1_all.deb) ...
   Warning: The home dir /usr/share/otrs you specified can't be accessed: No 
such file or directory
   The system user `otrs' already exists. Exiting.
   Setting up otrs2 (3.2.8-1) ...
   dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
   Replacing config file /etc/otrs/database.pm with new version
   dbconfig-common: flushing administrative password
   Subroutine Load redefined at (eval 19) line 2.
   dpkg: error processing otrs2 (--configure):
subprocess installed post-installation script returned error exit status 1
   Errors were encountered while processing:
otrs2


cheers,

Andreas




--
/*
Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

  Blog: http://www.linux-dev.org/
E-Mail: pmatth...@debian.org
patr...@linux-dev.org
*/


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Bug#715434: otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2.

2013-07-08 Thread Andreas Beckmann
Package: otrs2
Version: 3.2.8-1
Severity: serious
User: debian...@lists.debian.org
Usertags: piuparts

Hi,

during a test with piuparts I noticed your package failed to install. As
per definition of the release team this makes the package too buggy for
a release, thus the severity.

>From the attached log (scroll to the bottom...):

  Selecting previously unselected package otrs2.
  (Reading database ... 14890 files and directories currently installed.)
  Unpacking otrs2 (from .../archives/otrs2_3.2.8-1_all.deb) ...
  Warning: The home dir /usr/share/otrs you specified can't be accessed: No 
such file or directory
  The system user `otrs' already exists. Exiting.
  Setting up otrs2 (3.2.8-1) ...
  dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
  Replacing config file /etc/otrs/database.pm with new version
  dbconfig-common: flushing administrative password
  Subroutine Load redefined at (eval 19) line 2.
  dpkg: error processing otrs2 (--configure):
   subprocess installed post-installation script returned error exit status 1
  Errors were encountered while processing:
   otrs2


cheers,

Andreas


otrs2_3.2.8-1.log.gz
Description: GNU Zip compressed data