Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-02-17 Thread Denis Prost

Hi OdyX

Le 15/02/2013 09:14, Didier 'OdyX' Raboud a écrit :

Control: reopen -1
Control: found -1 1.6.1-2

Le vendredi, 15 février 2013 08.53:10, Denis Prost a écrit :

I was just facing the problem when you wrote to me !
I don't know why it appeared again, maybe the lpadmin settings above
where lost for some reason.
Anyway it let me try the new experimental cups release and notice that
it did not solve the problem.
I reapplied the lpadmin commands above and the problem was gone.

Re-opening this bug then. Damn…

Cheers,

OdyX

I faced the problem again today with the experimental package and, this 
time, reapplying :


lpadmin -p Epson_Stylus_Photo_750 -R usb-unidir-default
lpadmin -p Epson_Stylus_Photo_750 -o usb-no-reattach-default=true

did not solve it.

So I tried

lpadmin -p Epson_Stylus_Photo_750 -R usb-no-reattach-default

and it worked !
But this behaviour is so strange that I'm not sure the problem won't 
reappear.

So I suggest to keep the bug open and I'll let you know if it appears again.

Regards,

Denis


Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-02-15 Thread Didier 'OdyX' Raboud
Control: reopen -1
Control: found -1 1.6.1-2

Le vendredi, 15 février 2013 08.53:10, Denis Prost a écrit :
 I was just facing the problem when you wrote to me !
 I don't know why it appeared again, maybe the lpadmin settings above
 where lost for some reason.
 Anyway it let me try the new experimental cups release and notice that
 it did not solve the problem.
 I reapplied the lpadmin commands above and the problem was gone.

Re-opening this bug then. Damn…

Cheers,

OdyX


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Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-02-14 Thread Didier 'OdyX' Raboud
Hi Denis,

Le samedi, 2 février 2013 16.15:10, Denis Prost a écrit :
 I thought it was solved, but finally the problem is back again.
 I'm trying now :
 --
 lpadmin -p Epson_Stylus_Photo_750 -R usb-unidir-default
 lpadmin -p Epson_Stylus_Photo_750 -o usb-no-reattach-default=true
 ---
 and will let you know if it appears again.

As you might have seen, I have uploaded a possible patch for this issue to 
Debian experimental, as cups 1.6.1-2 . Can you possibly try cups 1.6.1-2 and 
report on this bug if it works reliably for you? If that's the case, I might 
backport the fix to Wheezy and try to get it through (which I doubt is 
possible at this point of the freeze though).

Cheers,

OdyX


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Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-01-23 Thread Denis Prost


Le mardi, 22 janvier 2013 21.23:46, Denis Prost a écrit :

sorry if this is a little out of topic but, after thinking over it, I
just wondered why it would not be fixed during wheezy frozen state,
since it's a bug (printer does not work properly, and normal users
should not be expected to know the lpadmin command that fixes it).

The description you give makes this bug at most important (so below RC
severity), see the bugs severity descriptions [0], because cups still works
for most people.


Or maybe you mean that it is not a critical bug that prevents wheezy
from being released, but it will be fixed later during wheezy life cycle ?
Don't care about answering that message if you think the printing team
is going to do it.

Well, there's no real printing team voice, but as I'm currently maintaining
cups, I'll answer. :)

What we have now is a workaround, not a patch, so it's not something we can
just add to cups and have it fixed for everyone. I have pinged the Ubuntu
cups maintainer (who happens to have a lot more experience with these issues)
to see if we could have a patch applicable to cups.

That said, once we have a patch (probably in the backend/usb-libusb.c quirks
list), I would be opting to include it in Wheezy, but it would still need to
pass the Release Team's review. They are currently struggling with way too
much Release-Critical bugs and even if that patch make Wheezy better, it
wouldn't be a step towards releasing Wheezy, so I can't promise it'll make it.

Cheers,

OdyX


Thanks a lot for your answer OdyX, and for taking care of that bug.
I understand Debian people have a lot to do with critical bugs and 
surely there's no emergency to fix this one, since there is a workaround.
It' fine if it is fixed, one day or another, to avoid other people 
having to face it.

Regards,

Denis
Denis


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Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-01-22 Thread Didier 'OdyX' Raboud
Hi Denis,

Le mardi, 22 janvier 2013 21.23:46, Denis Prost a écrit :
 sorry if this is a little out of topic but, after thinking over it, I
 just wondered why it would not be fixed during wheezy frozen state,
 since it's a bug (printer does not work properly, and normal users
 should not be expected to know the lpadmin command that fixes it).

The description you give makes this bug at most important (so below RC 
severity), see the bugs severity descriptions [0], because cups still works 
for most people.

 Or maybe you mean that it is not a critical bug that prevents wheezy
 from being released, but it will be fixed later during wheezy life cycle ?
 Don't care about answering that message if you think the printing team
 is going to do it.

Well, there's no real printing team voice, but as I'm currently maintaining 
cups, I'll answer. :)

What we have now is a workaround, not a patch, so it's not something we can 
just add to cups and have it fixed for everyone. I have pinged the Ubuntu 
cups maintainer (who happens to have a lot more experience with these issues) 
to see if we could have a patch applicable to cups.

That said, once we have a patch (probably in the backend/usb-libusb.c quirks 
list), I would be opting to include it in Wheezy, but it would still need to 
pass the Release Team's review. They are currently struggling with way too 
much Release-Critical bugs and even if that patch make Wheezy better, it 
wouldn't be a step towards releasing Wheezy, so I can't promise it'll make it.

Cheers,

OdyX


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Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-01-21 Thread Brian Potkin
On Sat 12 Jan 2013 at 09:27:45 +0100, Denis Prost wrote:

 When I print several documents or on my Epson Stylus Photo 750, after some
 pages properly printed, the printing gets wrong : random characters are 
 printed
 on all page (see attached file)
 The used printer driver is CUPS+Gutenprint v5.2.9.
 This happens on Debian wheezy (and also Ubuntu 12.04 and 12.10), while I don't
 get such problem with Debian Squeeze  (nor Mageia 2 and Opensuse 12.2).

Hello Denis,

First get your Wheezy install up-to-date. Then, working on the
assumption this may be a USB problem, have a look at

   https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483

Comment #61 involves an Epson printer. The tests which are run there
(please see comment #56) might help to narrow down the problem.

Regards,

Brian.


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Bug#697970: cups: printing gets wrong after some pages on Epson Stylus Photo 750

2013-01-21 Thread Brian Potkin
On Mon 21 Jan 2013 at 22:33:42 +0100, Denis Prost wrote:

 Hello Brian,
 
 thanks a lot for pointing me to that thread. Indeed, the described
 problem looked exactly like mine.
 So, I did a full wheezy upgrade and then performed :
 lpadmin -p Stylus_Photo_750 -o usb-unidir-default=true
 and the problem was gone. Then I ran :
 lpadmin -p Stylus_Photo_750 -o usb-unidir-default=false
 and it was back, then :
 lpadmin -p Stylus_Photo_750 -o usb-unidir-default=true
 and it was gone again.
 So, it Looks like it is solved !
 Thanks again,

Splendid! The setting should survive rebooting.

 PS : will there be a fix in Wheezy so that other Epson stylus photo
 users don't have to face the same problem ?

I cannot really say, but I would guess not because Wheezy is frozen.
Someone from the Printing Team would be able to clarify this.

It might not be a bad idea to post the entry for your printer in the
output of the lsusb command as it might be needed. Please do not forget
to send any reply to 697...@bugs.debian.org. (I bounced the previous one
there, so no need to bother about that mail).

Regards,

Brian.


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