Debian 11 doesn't suspend properly on Acer Aspire 5 A515-51G-52GM

[Mislav Jurić]

Dear Debian users,

I have a bug related to Debian 11 (codename Bullseye). I tried to report it
using *reportbug*, but *reportbug* led me to this email address.

I am using Debian 11 on Acer Aspire 5 A515-51G-52GM. *My issue is that when
I close my laptop screen for the 5th or 6th time, my laptop doesn't suspend
properly. *Again, this issue  doesn't happen every time. It happens after I
close and then re-open the laptop screen for the 5th or 6th time in a row.

I am using NVIDIA drivers and CUDA for Debian 11 which I obtained following
instructions from this link .
I am also using the Atheros firmware package, as well as some other
non-driver related packages.

If you could give me further guidance on this, I'd greatly appreciate it.

Best regards

Re: Debian 11 doesn't suspend properly on Acer Aspire 5 A515-51G-52GM

[piorunz]

On 21/08/2021 19:38, Mislav Jurić wrote:


I have a bug related to Debian 11 (codename Bullseye). I tried to report
it using /*reportbug*/, but /*reportbug*/ led me to this email address.

I am using Debian 11 on Acer Aspire 5 A515-51G-52GM. *My issue is that
when I close my laptop screen for the 5th or 6th time, my laptop doesn't
suspend properly. *Again, this issue  doesn't happen every time. It
happens after I close and then re-open the laptop screen for the 5th or
6th time in a row.

I am using NVIDIA drivers and CUDA for Debian 11 which I obtained
following instructions from this link
. I am also using the
Atheros firmware package, as well as some other non-driver related packages.


NVIDIA drivers are closed source and proprietary. If they are cause of
this problem, Debian or kernel developers might not be able to help you.

Try to uninstall NVIDIA drivers and use nouveau drivers for a few days.
See if you can reproduce this problem on nouveau. Please note that
nouveau are very basic and 3D acceleration or other things may not work
at all.
Also when you report a problem, even here, it would be useful to include
your hardware specification and cuts from dmesg or other logs showing
this problem, maybe someone will be more able to help after seeing
specific details, not only vague description of the problem.

--

With kindest regards, piorunz.

⢀⣴⠾⠻⢶⣦⠀
⣾⠁⢠⠒⠀⣿⡁ Debian - The universal operating system
⢿⡄⠘⠷⠚⠋⠀ https://www.debian.org
⠈⠳⣄

Re: Debian 11 doesn't suspend properly on Acer Aspire 5 A515-51G-52GM

[Polyna-Maude Racicot-Summerside]

On 2021-08-21 3:03 p.m., piorunz wrote:
> On 21/08/2021 19:38, Mislav Jurić wrote:
> 
>> I have a bug related to Debian 11 (codename Bullseye). I tried to report
>> it using /*reportbug*/, but /*reportbug*/ led me to this email address.
>>
>> I am using Debian 11 on Acer Aspire 5 A515-51G-52GM. *My issue is that
>> when I close my laptop screen for the 5th or 6th time, my laptop doesn't
>> suspend properly. *Again, this issue  doesn't happen every time. It
>> happens after I close and then re-open the laptop screen for the 5th or
>> 6th time in a row.
>>
>> I am using NVIDIA drivers and CUDA for Debian 11 which I obtained
>> following instructions from this link
>> . I am also using the
>> Atheros firmware package, as well as some other non-driver related
>> packages.
Some *other non-driver related packages* this could hardly be more vague.

The more information you give, the more information you'll have chance
to get help from people on this mailing list.

Are you using the plain install of Debian 11 ?
Have you made some configuration changes regarding hibernation and power
management ?
What what does *does not suspend properly* is supposed to mean ?
It may be clear in your own mind but for everyone else it could mean
many things. For example :
Does not suspend at all
It only turn off the display but does not suspend the computer itself.
The computer suspend but doesn't resume properly.
The system start to suspend but crash doing so.
The system suspend properly but crash waking up.
The system suspend properly but wake up as if it was turned off.
The system start to suspend but goes into a unknown state...

etc.

Also your computer may have many configurations, which one you have ?

Maybe installing hwinfo package and sending the dump of *hwinfo -all*
here could help. You can use *apt-get install hwinfo* and after use the
following command in a terminal *hwinfo > hwinfo.txt* then send the
content of *hwinfo.txt* (for example opening in a text editor and
copying into a message).

> 
> NVIDIA drivers are closed source and proprietary. If they are cause of
> this problem, Debian or kernel developers might not be able to help you.
> 
> Try to uninstall NVIDIA drivers and use nouveau drivers for a few days.
> See if you can reproduce this problem on nouveau. Please note that
> nouveau are very basic and 3D acceleration or other things may not work
> at all.
> Also when you report a problem, even here, it would be useful to include
> your hardware specification and cuts from dmesg or other logs showing
> this problem, maybe someone will be more able to help after seeing
> specific details, not only vague description of the problem.
> 
> -- 
> 
> With kindest regards, piorunz.
> 
> ⢀⣴⠾⠻⢶⣦⠀
> ⣾⠁⢠⠒⠀⣿⡁ Debian - The universal operating system
> ⢿⡄⠘⠷⠚⠋⠀ https://www.debian.org
> ⠈⠳⣄
> 

-- 
Polyna-Maude R.-Summerside
-Be smart, Be wise, Support opensource development



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Re: Debian 11 doesn't suspend properly on Acer Aspire 5 A515-51G-52GM

[Piotr A. Dybczyński]

Hi,

I have similar problem on Dell Inspiron 3580

Both after upgrade from Buster to Bullseye and after clean install on a seprate
partition laptop does not wake up (in fact it sometimes does) but completely
freezes, only power off can help.

When I booted Bullseye with the previous kernel (4.19) it works OK.

My hardware is (from lspci):

00:02.0 VGA compatible controller: Intel Corporation WhiskeyLake-U GT2 [UHD
Graphics 620]
01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Jet PRO
[Radeon R5 M230 / R7 M260DX / Radeon 520 Mobile] (rev c3)

Regards,
Piotr
-- 
/**
  dr Piotr A. Dybczyński 
 homepage: https://www.dybczynski.pl/Piotr e-mail: pi...@dybczynski.pl
PAD***/

Re: Debian 11 doesn't suspend properly on Acer Aspire 5 A515-51G-52GM

[piorunz]

On 26/08/2021 14:41, Piotr A. Dybczyński wrote:

Hi,

I have similar problem on Dell Inspiron 3580

Both after upgrade from Buster to Bullseye and after clean install on a seprate
partition laptop does not wake up (in fact it sometimes does) but completely
freezes, only power off can help.


You forgot to include system logs showing the problem.


--

With kindest regards, piorunz.

⢀⣴⠾⠻⢶⣦⠀
⣾⠁⢠⠒⠀⣿⡁ Debian - The universal operating system
⢿⡄⠘⠷⠚⠋⠀ https://www.debian.org
⠈⠳⣄