Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-11-08 Thread Andrei Popescu
On Lu, 10 oct 11, 18:38:33, Bob Proulx wrote:
 
 3. Reportbug sends the bug report bug using /usr/sbin/sendmail as the
MTA.  If that doesn't work then reportbug (and other commands too)
will have problems.  I have no workaround to /usr/sbin/sendmail not
working.  That simply must work for a healthy system.  If that is
the problem then solve that problem first.

Run 'reportbug --configure' and read carefully the prompts about an MTA. 
reportbug can send reports without any (potentially (mis)configured) 
local or remote SMTP server. The relevant configuration in .reportbugrc 
is:

smtphost reportbug.debian.org

Hope this helps,
Andrei
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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-11-08 Thread Bob Proulx
Andrei Popescu wrote:
 On Lu, 10 oct 11, 18:38:33, Bob Proulx wrote:
  3. Reportbug sends the bug report bug using /usr/sbin/sendmail as the
 MTA.  If that doesn't work then reportbug (and other commands too)
 will have problems.  I have no workaround to /usr/sbin/sendmail not
 working.  That simply must work for a healthy system.  If that is
 the problem then solve that problem first.
 
 Run 'reportbug --configure' and read carefully the prompts about an MTA. 
 reportbug can send reports without any (potentially (mis)configured) 
 local or remote SMTP server. The relevant configuration in .reportbugrc 
 is:
 
 smtphost reportbug.debian.org

Good information.  Thanks for sharing it.

A possible downside to that setting is that your host will try to
connect directly to the reportbug.debian.org host on smtp port 25.  By
itself that is fine.  But many networks today block port 25 as an
anti-spam from local virus infected MS-PCs measure.  On those networks
such a setting will be blocked from connecting directly.  Blocking
port 25 outbound is becoming more and more common.

Bob


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-11-08 Thread Brian
On Tue 08 Nov 2011 at 10:57:27 -0700, Bob Proulx wrote:

 Good information.  Thanks for sharing it.
 
 A possible downside to that setting is that your host will try to
 connect directly to the reportbug.debian.org host on smtp port 25.  By
 itself that is fine.  But many networks today block port 25 as an
 anti-spam from local virus infected MS-PCs measure.  On those networks
 such a setting will be blocked from connecting directly.  Blocking
 port 25 outbound is becoming more and more common.

Instead of penalising many 1000s of legitimate users the network
administrators could remove the connectivity of the offenders. Why don't
they? My own ISP conducts regular sweeps for open relays and has an
abuse department which takes rigorous action to prevent its network
being a source of UBE.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-11-08 Thread Andrei Popescu
On Ma, 08 nov 11, 19:13:03, Brian wrote:
 
 Instead of penalising many 1000s of legitimate users the network
 administrators could remove the connectivity of the offenders. Why don't
 they? My own ISP conducts regular sweeps for open relays and has an
 abuse department which takes rigorous action to prevent its network
 being a source of UBE.

I can only say Wow!

Regards,
Andrei
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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-11-08 Thread Brian
On Tue 08 Nov 2011 at 22:48:28 +0200, Andrei Popescu wrote:

 I can only say Wow!

But you said it so charmingly. :-)


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-14 Thread Camaleón
On Thu, 13 Oct 2011 20:21:30 -0600, Bob Proulx wrote:

I will try to be very brief to avoid getting you extenuated ;-)

 Camaleón wrote:

(about Flash Player support in ARM platform...)

 (although it seems that ARM already supports Flash Player¹)
 
 I did not know that ARM now had closed source proprietary binary blobs
 for it.  As you can see ARM truly is a first class architecture.  :-)

Glad you finally feel like a first class citizen :-)

(here comes more about the ability of browsers to send computer 
information via http and thus exposing a possible hole for threats... 
omitted because is not relevant at all for the main issue of this thread)

 But this is not about Debian but bug reporting for Debian.
 
 And reporting bugs can happen on any platform. You can be running
 Debian but having the system at a completely unbootable stage nd you
 need to report a bug in a windows/macos/solaris machine... what to do
 then if reportbug is not available under those systems? Manually gather
 the required data and write an e-mail?
 
 Yes!  That is exactly correct.  You are expected to write an email.

(...)

And _I do know_ how to do that and _I do know_ about that's a possibility.

(this was exposed by me in my first post on this thread)

But this is no about _me_ (I _do know_ how to do these things and to do) 
but all of the users that come to Debian and have to deal with the 
current system for reporting bugs which translates into reportbug or e-
mail. Reportbug is nice but it has to be installed on the system you are 
reporting against and manually composing a preformatted e-mail to report 
a bug is not an easy task. If we want users do not report bugs, failures 
or wishes I'd say we are on the right track: the current system is 
discouraging :-)

(about using a centralized web-based bugzilla-alike system for bug 
tracking)

 I reject the argument that whatever is most popular, whatever is used by
 the most people, is the best method just because it has the most users
 using it.

I did not say that, it's you that interpreted in such a way.

I think that a bug reporting system that works for other big open 
source projects (like kernel.org, gnome, kde, mozilla, SuSE, RedHat/
Fedora, Ubuntu, Archlinux...) can be also of our interest. And I don't 
want to put the focus specially in Bugzilla but any other tracking system 
that is centralized and accesible via http (i.e., track, mantis, fossil 
or even Launchpad that seems to integrate well with our debbug system).

 And since Debian isn't the most popular operating system on the planet I
 dare say that all of us Debian users have also rejected that too.
 Otherwise we would not be running Debian but would instead be running a
 more popular operating system.

I am not aware of any poll asking debian users for their preferred bug 
reporting tools and that would be a great idea :-)

(mixed stuff...)

  To be clear I have never opposed having a web interface to submit
  bugs to the BTS.  I however think the best part of the BTS is the
  ability to use email to interface to it.  Email is so simple and
  pervasive that I can't see ever wanting to use any other method.
 
 Maybe you did not read well what I said before.
 
 I was reacting to and disagreeing with the premise that a web form can
 run processes that access the local filesystem. 

(...) 

I did not say a word about web forms but the possibilities it provides 
the use of http protocol by any means.

 Along the way there was discussion about reportbug crashing.  I believe
 the standard reportbug to be rock solid.  You believe it to be terrible
 unreliable and buggy. 

(...) 

Hey, stop here. 

I say it crashes very often (it does, and that's not something I have 
dreamed, there are bug reports on crashes and in this list you have seen 
posts stating so), don't put in my mouth something that I did not say.

 Through the discussion it was revealed that
 invoking reportbug through the GNOME menu system starts it using a
 graphical GUI system.  That graphical GUI was previously unknown to me. 

It seems there many things that you were not aware they existed (first, 
the ARM support for Flash player and now the GUI option for reportbug). 
That's fine but you should not make claims for things that you have to 
even tried! ;-)

 I have only ever launched it from a shell prompt.  Who would have
 thought that someone would have written a GUI for such a simple tool? 

Who...? Debian devels? ;-)

And why having a GUI to manage an application is something bad? If you 
are on a X session, that's the expected.

 I find that unfathomable.  I daresay that you believe the GUI to be the
 standard interface to reportbug and probably the only way you had ever
 seen it.  Apparently that interface is unreliable.  I believe the text
 interface to be the standard interface.  Apparently that interface is
 reliable.

But again, this is not about _you_ nor _me_ as we are specific use cases. 

And no, you are wrong, I did not even think 

Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-13 Thread Camaleón
On Wed, 12 Oct 2011 22:07:04 -0600, Bob Proulx wrote:

 Camaleón wrote:
 Bob Proulx wrote:
  Camaleón wrote:
  Besides, I'm sure you know that flash player plugin can contact you
  webcam and audio devices very easily.
  
  Is that true on an ARM based platform?  Remember that Debian supports
  a large number of architectures.  AFAIK there is no Adobe Flash
  available for ARM based systems.
 
 And what has ARM to do with this? Are you running an ARM based machine?
 Yes? Then good for you :-) But people running flash player on their
 systems are subject to that type of scannings.
 
 Yes, an ARM machine.  And I picked that one because there is no Adobe
 Flash for ARM.

Again, I selected Flash player as an example of what can be done through 
a web browser. HTML5 was another example I used. If you don't like this 
specific example (although it seems that ARM already supports Flash 
Player¹), you can rename flash player by java or whatever plugin you 
prefer.

  Is that true with Gnash (GNU Flash)?  Gnash is the only flash player
  on my main desktop (although other machines of mine have the Adobe
  proprietary player).  (Although I mentioned ARM above my main desktop
  is amd64.  I didn't want to be misleading here.  But I do have ARM
  based systems.)
 
 Good, but again, are we talking about you specifically or we are
 taking a more wide user case?
 
 I am talking about Debian. This is a Debian mailing list.  Debian
 supports many architectures and not just 32-bit x86.  Are we talking
 about you specifically here running a 32-bit x86 architecture and able
 to run Adobe Flash?  :-)

But this is not about Debian but bug reporting for Debian.

And reporting bugs can happen on any platform. You can be running Debian 
but having the system at a completely unbootable stage nd you need to 
report a bug in a windows/macos/solaris machine... what to do then if 
reportbug is not available under those systems? Manually gather the 
required data and write an e-mail?

I'd say interoperability is the key for a Bugzilla-alike reporting 
system. Interoperability and standarization between projects because 
Bugzilla is a very well-known platform in other open source projects so 
for users who were already used to that system, the learning curve will 
be zero when they have to report in Debian.

 I am telling you what happens right now with technology that is
 available in our systems, I can't speak for every concrete desktop
 there is on the earth as you can understand...
 
 I am talking about mainstream Debian systems.  Debian has been called
 the Universal Operating System for good reason.  It runs on many
 different architectures.  Here is the official list.
 
   http://www.debian.org/ports/
 
 Debian is all about free(dom) software and the Social Contract and the
 DFSG (Debian Free Software Guidelines) reflect this.  If you have the
 source code then you are not limited to a proprietary blob limiting you
 to a specific architecture.  If you have the source code then you are
 free to run on whatever architecture you have available.  This is a core
 point of Debian and one that makes it Outstanding. :-)

Good. You have given me more arguments... Do you know something more 
open, universal and flexible than the web and its protocols? In what way 
is Bugzilla reporting tool -or similar applications- limiting any of the 
above, being also open source? ;-)

 To be sincere, I don't care about flash player very much, just put it
 as an example of what can be done with a small plugin and a browser.
 
 Small plugin?  Maybe.  (At 134K I think that is quite large.)  But it
 certainly has been a big problem for a long time.  In any case it is a
 good example of a bad example.

It's very small for what it provides. It's about ~20 MiB of size in my 
system, though.

And for the bad example, well, that's your personal opinion. I was not 
referring about its quality nor its code, but I find is a perfect example 
for an addon and its current capabilities. One thing is that we don't 
like Flash Player and another thing is neglecting its capabilities.

 Bugzilla (and related web based bug tracking systems) also provides
 wizards which guide the user to write the report. It's the same as
 reportbug, you can customize the level of help you want to receive and
 set that level as the default for the next time.
 
 To be clear I have never opposed having a web interface to submit bugs
 to the BTS.  I however think the best part of the BTS is the ability to
 use email to interface to it.  Email is so simple and pervasive that I
 can't see ever wanting to use any other method.

Maybe you did not read well what I said before. 

I wouldn't like to see reportbug dissapearing nor losing the possibility 
to send bug reports by e-mail , that would be terrible. What I said is I 
would like to have *an alternative* way for bug reporting. You like 
reportbug? You use it. You like the http interface? You use it. You like 
plain based e-mails? You write 

Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-13 Thread Bob Proulx
Camaleón wrote:
 Bob Proulx wrote:
  Yes, an ARM machine.  And I picked that one because there is no Adobe
  Flash for ARM.
 
 (although it seems that ARM already supports Flash Player¹)

I did not know that ARM now had closed source proprietary binary blobs
for it.  As you can see ARM truly is a first class architecture.  :-)

 Again, I selected Flash player as an example of what can be done through 
 a web browser. HTML5 was another example I used. If you don't like this 
 specific example (although it seems that ARM already supports Flash 
 Player¹), you can rename flash player by java or whatever plugin you 
 prefer.

Regardless of what you substitute in there those all operate by design
in a sandbox with limited access to the underlying host.  Otherwise it
creates a security vulnerability.  And of course when the sandbox is
penetrated due to a bug then an actual vulnerability exists and must
be fixed.

  I am talking about Debian. This is a Debian mailing list.  Debian
  supports many architectures and not just 32-bit x86.  Are we talking
  about you specifically here running a 32-bit x86 architecture and able
  to run Adobe Flash?  :-)
 
 But this is not about Debian but bug reporting for Debian.
 
 And reporting bugs can happen on any platform. You can be running Debian 
 but having the system at a completely unbootable stage nd you need to 
 report a bug in a windows/macos/solaris machine... what to do then if 
 reportbug is not available under those systems? Manually gather the 
 required data and write an e-mail?

Yes!  That is exactly correct.  You are expected to write an email.

  http://www.debian.org/Bugs/Reporting
Sending the bug report via e-mail
  You can report bugs in Debian by sending an e-mail to
  sub...@bugs.debian.org with a special format described
  below. reportbug (see above) will properly format the e-mails for you;
  please use it!

As seen by the volume of email on this mailing list, sending an email
is very easy making this form of bug reporting very accessible.

 I'd say interoperability is the key for a Bugzilla-alike reporting 
 system. Interoperability and standarization between projects because 
 Bugzilla is a very well-known platform in other open source projects so 
 for users who were already used to that system, the learning curve will 
 be zero when they have to report in Debian.

I reject the argument that whatever is most popular, whatever is used
by the most people, is the best method just because it has the most
users using it.

And since Debian isn't the most popular operating system on the planet
I dare say that all of us Debian users have also rejected that too.
Otherwise we would not be running Debian but would instead be running
a more popular operating system.

  I am talking about mainstream Debian systems.  Debian has been called
  the Universal Operating System for good reason.  It runs on many
  different architectures.  Here is the official list.
  
http://www.debian.org/ports/
  
  Debian is all about free(dom) software and the Social Contract and the
  DFSG (Debian Free Software Guidelines) reflect this.  If you have the
  source code then you are not limited to a proprietary blob limiting you
  to a specific architecture.  If you have the source code then you are
  free to run on whatever architecture you have available.  This is a core
  point of Debian and one that makes it Outstanding. :-)
 
 Good. You have given me more arguments... Do you know something more 
 open, universal and flexible than the web and its protocols?

Email?  :-)

 In what way is Bugzilla reporting tool -or similar applications-
 limiting any of the above, being also open source? ;-)

At that point in the discussion I was referencing your referencing of
Adobe Flash which is a closed source proprietary binary blob and that
it is not available for every architecture.  Sorry for not making that
clear.  Adobe Flash is not free software neither is it open source
software, does not meet the DFSG, and cannot be part of Debian.

  To be sincere, I don't care about flash player very much, just put it
  as an example of what can be done with a small plugin and a browser.
  
  Small plugin?  Maybe.  (At 134K I think that is quite large.)  But it
  certainly has been a big problem for a long time.  In any case it is a
  good example of a bad example.
 
 It's very small for what it provides. It's about ~20 MiB of size in my 
 system, though.

Did I say 134K?  My bad.  I slipped a finger and looked at the Java
plugin.  The Adobe Flash plugin is 12M on an x86 system.  That is
pretty large.

  12M /usr/lib/flashplugin-nonfree/libflashplayer.so

 And for the bad example, well, that's your personal opinion. I was not 
 referring about its quality nor its code, but I find is a perfect example 
 for an addon and its current capabilities. One thing is that we don't 
 like Flash Player and another thing is neglecting its capabilities.

On this point we will simply have 

Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Camaleón
On Tue, 11 Oct 2011 19:58:27 +0100, Brian wrote:

 On Tue 11 Oct 2011 at 16:37:17 +, Camaleón wrote:
 
 And I see there is a bug report for having an http alternative:
 
 support for submitting bug reports via http
 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=590214
 
 A quote from that link (which Stefano Zacchiroli went on to support):
 
On Sat, Jul 24, 2010 at 11:50:36PM +0100, Ben Hutchings wrote:
 On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
  So, to summarize: a.) I still think reportbug should be able to
  submit bugs using port 80
 
 Note: you cannot escape using reportbug.

I prefer something like bugzilla, yes, but having an http gateway to 
reportbug is an option I would use more that the application itself, 
unless it presents the same errors or instabilities. And adding this 
addon to make reportbug allows posting via http or standard protocols  
will make that possibility even more easy to implement in a future.

 Oh man, that will be great! :-Da
 
 Quite likely. But it doesn't bolster your case and has absolutely
 nothing to do with bugzilla shenanagins.

Since when having options is something bad? An http gateway would be a 
great step forward (you could report bugs from any machine in the event 
the one you have to report against cannot even be booted) and the above 
report demonstrates the needing of alternatives to the usual reportbug 
system.

Greetings,

-- 
Camaleón


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Camaleón
On Tue, 11 Oct 2011 16:26:09 -0600, Bob Proulx wrote:

 Camaleón wrote:
 Bob Proulx wrote:
  (shock, surprise) You are saying that filling out a web form in a
  browser can run processes on the local host machine and send data to
  the internet?  No it can't or it would be a severe security
  vulnerability. Please list any browser that allows this so that I can
  file the appropriately severe security bugs against them.
 
 With todays html5 specs out there and a capable browser? I wouldn't put
 my hand on fire for that. And have you recently heard about GNOME and
 javascript capabilities? They allow doing amazing things over a
 browser.
 
 I admit that I know little yet of HTML5.  Although one should never
 doubt the power of stupid people in large groups I cannot believe that
 HTML5 has been allowed to open such deep security holes in the system.

Yes, it can be true to believe but they are here and gnome3 in join with 
gkt+ 3.2 and javascript is starting to make it firsts steps. You can read 
more on the usuil IT press/blogs and related developer mailing lists.

 My confidence there and believe that it would have been Slashdot'd
 widely tells me that it can't yet have happened.  Therefore I continue
 to believe that it isn't true until proven otherwise.

It won't be me who persuades you about that :-)

 Besides, I'm sure you know that flash player plugin can contact you
 webcam and audio devices very easily.
 
 Is that true on an ARM based platform?  Remember that Debian supports a
 large number of architectures.  AFAIK there is no Adobe Flash available
 for ARM based systems.

And what has ARM to do with this? Are you running an ARM based machine? 
Yes? Then good for you :-) But people running flash player on their 
systems are subject to that type of scannings.

 Is that true with Gnash (GNU Flash)?  Gnash is the only flash player on
 my main desktop (although other machines of mine have the Adobe
 proprietary player).  (Although I mentioned ARM above my main desktop is
 amd64.  I didn't want to be misleading here.  But I do have ARM based
 systems.)

Good, but again, are we talking about you specifically or we are taking 
a more wide user case?

I am telling you what happens right now with technology that is available 
in our systems, I can't speak for every concrete desktop there is on the 
earth as you can understand...

 I am not as familiar but I believe even the Adobe Flash player operates
 within some containment of access, even if it is self-imposed and
 therefore open to attacks and vulnerabilities.  If I had my wishes there
 would be no Flash based web sites.

To be sincere, I don't care about flash player very much, just put it as 
an example of what can be done with a small plugin and a browser.

 So, if that's something missing in Bugzilla (or another bug tracking
 systems), it should be easily to add although I seriously doubt about
 its usefulness.
 
 It has a high usefulness, although as a convenience.  A BTS bug report
 is nothing more than an email message.  A user can always follow
 instructions instead and create the email message fully manually.  Ha!
 How often do people actually follow instructions?  That is the entire
 reason for the bug helpers.

Bugzilla (and related web based bug tracking systems) also provides 
wizards which guide the user to write the report. It's the same as 
reportbug, you can customize the level of help you want to receive and 
set that level as the default for the next time.

 But I disagree completely here that a web browser filling in a web form
 has access to the local system as it is intended to be impossible by
 design and security layers to run local programs across the local
 filesystem as a web form.  Note that Javascript runs inside a security
 layer and is restricted from this access.

Oh, come on, is not that hard. In the worst scenario, you can tell the 
user to download a script with instructions to run it and then send the 
output to a file to be uploaded with the report.

That's all. It's possible, easy and convenient for the user that can run 
the script when he/she wants and attach it to the bug later, when there 
is Internet connection, for example.

  I have never ever seen reportbug crash.
 
 You must be then a happy camper and the luckiest person in the hill.
 
 Are you sure we are talking about 'reportbug'?  

The last time I run I called reportbug, not sure if that command will 
point to something else. Hum... it goes to /usr/bin/reportbug.

 It was suggested by another that perhaps you were using 'reportbug-ng'
 instead which appears to be a Qt4 GUI based application.  

I don't thin so, it's plain reportbug.

 Do you have a .reportbugrc file?  (I do not.)  

Yes.

 What are the contents?  

I can't copy the full file because I'm in another computer but it has the 
usual lines: version, mode expert, ui text, from name, e-mail,smtphost, 
smtphost user, smtphost password (empty), smtptls and that's all.

 Try moving it out of the 

Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Brian
On Wed 12 Oct 2011 at 10:30:53 +, Camaleón wrote:

 On Tue, 11 Oct 2011 19:58:27 +0100, Brian wrote:
 
  Quite likely. But it doesn't bolster your case and has absolutely
  nothing to do with bugzilla shenanagins.
 
 Since when having options is something bad? An http gateway would be a 
 great step forward (you could report bugs from any machine in the event 
 the one you have to report against cannot even be booted) and the above 
 report demonstrates the needing of alternatives to the usual reportbug 
 system.

We should be clear that the referenced bug report proposes being able to
submit *email* to bugs.debian.org via http. As an alternative transport
system it may have advantages for some people in some cirumstances, port
25 being blocked, for example. So that could be regarded as a good option
but it does not involve anything like web forms, scripts, HTML5 etc. In
other words, it would be business as usual for the 'reportbug system'.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Camaleón
On Wed, 12 Oct 2011 14:12:30 +0100, Brian wrote:

 On Wed 12 Oct 2011 at 10:30:53 +, Camaleón wrote:
 
 On Tue, 11 Oct 2011 19:58:27 +0100, Brian wrote:
 
  Quite likely. But it doesn't bolster your case and has absolutely
  nothing to do with bugzilla shenanagins.
 
 Since when having options is something bad? An http gateway would be a
 great step forward (you could report bugs from any machine in the event
 the one you have to report against cannot even be booted) and the above
 report demonstrates the needing of alternatives to the usual reportbug
 system.
 
 We should be clear that the referenced bug report proposes being able to
 submit *email* to bugs.debian.org via http. As an alternative transport
 system it may have advantages for some people in some cirumstances, port
 25 being blocked, for example. 

Yes, that's one of the limitations of the current system.

 So that could be regarded as a good option but it does not involve
 anything like web forms, scripts, HTML5 etc. In other words, it would
 be business as usual for the 'reportbug system'.

Yes, but I take it as a starting point. In the future these new additions 
could be used to develop an http gateway for reportbug or could also be 
used as the base to make a complete re-design of the current bug 
reporting tool... that's what I said.

Greetings,

-- 
Camaleón


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Celejar
On Tue, 11 Oct 2011 16:37:17 + (UTC)
Camaleón noela...@gmail.com wrote:

 On Tue, 11 Oct 2011 10:57:50 -0400, Celejar wrote:
 
  On Tue, 11 Oct 2011 12:15:46 + (UTC) Camaleón noela...@gmail.com
  wrote:
  
  On Mon, 10 Oct 2011 17:50:10 -0600, Bob Proulx wrote:
  
   Camaleón wrote:
   Darac Marjal wrote:
  
  ...
  
   And bugzilla does not tend to crash when writing bug reports :-)
  
   In fact, I usually avoid using reportbug because of its high
   instability (it's annoying having to re-do a full report several
   times...) and finally send the report manually -by e-mail- which
   is not a task for newcomers neither encourages people to write bug
   reports ;-(
   
   I have never ever seen reportbug crash.
  
  You must be then a happy camper and the luckiest person in the hill.
  
  I can't recall the last time (if ever) that I had a reportbug crash
  (usually running uptodate Sid).
 
 It's okay that you have not experienced any error when running sid's 
 reportbug, but let people who indeed do have had express their 
 frustation :-) 

I have no problem with anyone reporting his or her experiences, and
he or she should have no problem with me expressing mine ;) And I was
correcting your implication that having no problems is extremely rare.

Celejar
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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-12 Thread Bob Proulx
Camaleón wrote:
 Bob Proulx wrote:
  Camaleón wrote:
  Besides, I'm sure you know that flash player plugin can contact you
  webcam and audio devices very easily.
  
  Is that true on an ARM based platform?  Remember that Debian supports a
  large number of architectures.  AFAIK there is no Adobe Flash available
  for ARM based systems.
 
 And what has ARM to do with this? Are you running an ARM based machine? 
 Yes? Then good for you :-) But people running flash player on their 
 systems are subject to that type of scannings.

Yes, an ARM machine.  And I picked that one because there is no Adobe
Flash for ARM.

  Is that true with Gnash (GNU Flash)?  Gnash is the only flash player on
  my main desktop (although other machines of mine have the Adobe
  proprietary player).  (Although I mentioned ARM above my main desktop is
  amd64.  I didn't want to be misleading here.  But I do have ARM based
  systems.)
 
 Good, but again, are we talking about you specifically or we are taking 
 a more wide user case?

I am talking about Debian.  This is a Debian mailing list.  Debian
supports many architectures and not just 32-bit x86.  Are we talking
about you specifically here running a 32-bit x86 architecture and
able to run Adobe Flash?  :-)

 I am telling you what happens right now with technology that is available 
 in our systems, I can't speak for every concrete desktop there is on the 
 earth as you can understand...

I am talking about mainstream Debian systems.  Debian has been called
the Universal Operating System for good reason.  It runs on many
different architectures.  Here is the official list.

  http://www.debian.org/ports/

Debian is all about free(dom) software and the Social Contract and the
DFSG (Debian Free Software Guidelines) reflect this.  If you have the
source code then you are not limited to a proprietary blob limiting
you to a specific architecture.  If you have the source code then you
are free to run on whatever architecture you have available.  This is
a core point of Debian and one that makes it Outstanding. :-)

 To be sincere, I don't care about flash player very much, just put it as 
 an example of what can be done with a small plugin and a browser.

Small plugin?  Maybe.  (At 134K I think that is quite large.)  But
it certainly has been a big problem for a long time.  In any case it
is a good example of a bad example.

 Bugzilla (and related web based bug tracking systems) also provides 
 wizards which guide the user to write the report. It's the same as 
 reportbug, you can customize the level of help you want to receive and 
 set that level as the default for the next time.

To be clear I have never opposed having a web interface to submit bugs
to the BTS.  I however think the best part of the BTS is the ability
to use email to interface to it.  Email is so simple and pervasive
that I can't see ever wanting to use any other method.

  But I disagree completely here that a web browser filling in a web form
  has access to the local system as it is intended to be impossible by
  design and security layers to run local programs across the local
  filesystem as a web form.  Note that Javascript runs inside a security
  layer and is restricted from this access.
 
 Oh, come on, is not that hard. In the worst scenario, you can tell the 
 user to download a script with instructions to run it and then send the 
 output to a file to be uploaded with the report.

I think that would be teaching users bad habits.  Most users are not
well versed on the details of verifying trust paths from scripts
downloaded from the Internet.

 That's all. It's possible, easy and convenient for the user that can run 
 the script when he/she wants and attach it to the bug later, when there 
 is Internet connection, for example.

So...  There could be a script on the web site.  The user could
download the script and run it.  That script could be called something
like reportbug?  :-)

  Try moving it out of the way and running without local customization.
  
$ mv ~/.reportbugrc reportbugrc.suspect 
$ reportbug -b somepackage
 
 I had to not only remove that config file several times but also set 
 ncurses GUI as the default to avoid perpetual crashes...

Does that mean that when you were experiencing crashes you were using
a graphical GUI interface?  If so then that is not the default and
must have been customized that way.  If so then that explains the
problem.

I dare say that people like me who have never experienced a crash are
using 'reportbug' in the default configuration and those that are
complaining about it crashing have turned on some GUI interface.
There appears to be one.  I have never used it.  It is not the
default setting.  I didn't even know it existed until a moment ago.

Bob


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Camaleón
On Mon, 10 Oct 2011 17:50:10 -0600, Bob Proulx wrote:

 Camaleón wrote:
 Darac Marjal wrote:
  While a web-based interface may be nice, I think that where debian's
  bug reporting excels is in the 'reportbug' program. It's not just a
  program that sends emails to a single address, but it provides a good
  guide through the bug-reporting process, namely encouraging you to
  check that the bug is not already raised, checking that the version
  of the package you're reporting against isn't out of date and also
  collecting useful information for the developers (changed
  configuration, usually).
 
 Did you recently fill a bug on a bugzilla-alike bug tracking system?
 
 It does not only allows what you mention but it enhances the reporter
 experience by allowing a higher level of configuration and
 customization on almost any aspect, not only for the UI (bugs alerts
 are just great).
 
  Some of that, a web based solution just can't do (as easily).
 
 Ha! Of course it can.
 
 (shock, surprise) You are saying that filling out a web form in a
 browser can run processes on the local host machine and send data to the
 internet?  No it can't or it would be a severe security vulnerability. 
 Please list any browser that allows this so that I can file the
 appropriately severe security bugs against them.

With todays html5 specs out there and a capable browser? I wouldn't put 
my hand on fire for that. And have you recently heard about GNOME and 
javascript capabilities? They allow doing amazing things over a browser.

Besides, I'm sure you know that flash player plugin can contact you 
webcam and audio devices very easily. But there is no bug nor security 
flaws here, because the user agrees in being scanned ;-)

So, if that's something missing in Bugzilla (or another bug tracking 
systems), it should be easily to add although I seriously doubt about its 
usefulness.

But no, I was not referring to that specific ability of reportbug (which 
I still find a bit intrusive) but the option for looking into another 
bugs already opened for the same issue.

 And bugzilla does not tend to crash when writing bug reports :-)

 In fact, I usually avoid using reportbug because of its high
 instability (it's annoying having to re-do a full report several
 times...) and finally send the report manually -by e-mail- which is
 not a task for newcomers neither encourages people to write bug reports
 ;-(
 
 I have never ever seen reportbug crash.  

You must be then a happy camper and the luckiest person in the hill.

 Since it is just a python script I would think that an actual crash
 would be quite difficult.

Err... that must be because you have never seen it explode in front of 
your face :-)

 I am hoping you filed a bug report on reportbug crashing! :-)

I think no more. I'm tired.

Greetings,

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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Tom H
On Mon, Oct 10, 2011 at 8:38 PM, Bob Proulx b...@proulx.com wrote:

 3. Reportbug sends the bug report bug using /usr/sbin/sendmail as the
   MTA.  If that doesn't work then reportbug (and other commands too)
   will have problems.  I have no workaround to /usr/sbin/sendmail not
   working.  That simply must work for a healthy system.  If that is
   the problem then solve that problem first.

You can use gmail (or another external smtp server) to send a report.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Celejar
On Tue, 11 Oct 2011 12:15:46 + (UTC)
Camaleón noela...@gmail.com wrote:

 On Mon, 10 Oct 2011 17:50:10 -0600, Bob Proulx wrote:
 
  Camaleón wrote:
  Darac Marjal wrote:

...

  And bugzilla does not tend to crash when writing bug reports :-)
 
  In fact, I usually avoid using reportbug because of its high
  instability (it's annoying having to re-do a full report several
  times...) and finally send the report manually -by e-mail- which is
  not a task for newcomers neither encourages people to write bug reports
  ;-(
  
  I have never ever seen reportbug crash.  
 
 You must be then a happy camper and the luckiest person in the hill.

I can't recall the last time (if ever) that I had a reportbug crash
(usually running uptodate Sid).

Celejar
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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Camaleón
On Tue, 11 Oct 2011 10:57:50 -0400, Celejar wrote:

 On Tue, 11 Oct 2011 12:15:46 + (UTC) Camaleón noela...@gmail.com
 wrote:
 
 On Mon, 10 Oct 2011 17:50:10 -0600, Bob Proulx wrote:
 
  Camaleón wrote:
  Darac Marjal wrote:
 
 ...
 
  And bugzilla does not tend to crash when writing bug reports :-)
 
  In fact, I usually avoid using reportbug because of its high
  instability (it's annoying having to re-do a full report several
  times...) and finally send the report manually -by e-mail- which
  is not a task for newcomers neither encourages people to write bug
  reports ;-(
  
  I have never ever seen reportbug crash.
 
 You must be then a happy camper and the luckiest person in the hill.
 
 I can't recall the last time (if ever) that I had a reportbug crash
 (usually running uptodate Sid).

It's okay that you have not experienced any error when running sid's 
reportbug, but let people who indeed do have had express their 
frustation :-) 

I can assure you the last thing I like is criticizing a program but when 
something crashes many times in front of your face and you have been 
recollecting detailed information to write a good bug report... well, is 
not a very nice experience.

And I see there is a bug report for having an http alternative:

support for submitting bug reports via http
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=590214

Oh man, that will be great! :-D

Greetings,

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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Brian
On Mon 10 Oct 2011 at 17:50:10 -0600, Bob Proulx wrote:

 Camaleón wrote:
 
  And bugzilla does not tend to crash when writing bug reports :-)
 
  In fact, I usually avoid using reportbug because of its high 
  instability (it's annoying having to re-do a full report several 
  times...) and finally send the report manually -by e-mail- which is not 
  a task for newcomers neither encourages people to write bug reports ;-(
 
 I have never ever seen reportbug crash.  Since it is just a python
 script I would think that an actual crash would be quite difficult.

Whether reportbug works flawlessly or not for everyone is immaterial to
any argument expressing a desire for a web based interface to the BTS.
The BTS accepts email submissions only and even if reportbug worked for
nobody the BTS will still accept bug reports.

So I, for one, remain unclear as to why a web form is desirable for the
submission of a bug report.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Brian
On Tue 11 Oct 2011 at 16:37:17 +, Camaleón wrote:

 And I see there is a bug report for having an http alternative:
 
 support for submitting bug reports via http
 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=590214

A quote from that link (which Stefano Zacchiroli went on to support):

   On Sat, Jul 24, 2010 at 11:50:36PM +0100, Ben Hutchings wrote:
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
 So, to summarize: a.) I still think reportbug should be able to submit 
bugs 
 using port 80

Note: you cannot escape using reportbug.

 Oh man, that will be great! :-Da

Quite likely. But it doesn't bolster your case and has absolutely
nothing to do with bugzilla shenanagins.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-11 Thread Bob Proulx
Camaleón wrote:
 Bob Proulx wrote:
  (shock, surprise) You are saying that filling out a web form in a
  browser can run processes on the local host machine and send data to the
  internet?  No it can't or it would be a severe security vulnerability. 
  Please list any browser that allows this so that I can file the
  appropriately severe security bugs against them.
 
 With todays html5 specs out there and a capable browser? I wouldn't put 
 my hand on fire for that. And have you recently heard about GNOME and 
 javascript capabilities? They allow doing amazing things over a browser.

I admit that I know little yet of HTML5.  Although one should never
doubt the power of stupid people in large groups I cannot believe that
HTML5 has been allowed to open such deep security holes in the system.
My confidence there and believe that it would have been Slashdot'd
widely tells me that it can't yet have happened.  Therefore I continue
to believe that it isn't true until proven otherwise.

 Besides, I'm sure you know that flash player plugin can contact you 
 webcam and audio devices very easily.

Is that true on an ARM based platform?  Remember that Debian supports
a large number of architectures.  AFAIK there is no Adobe Flash
available for ARM based systems.

Is that true with Gnash (GNU Flash)?  Gnash is the only flash player
on my main desktop (although other machines of mine have the Adobe
proprietary player).  (Although I mentioned ARM above my main desktop
is amd64.  I didn't want to be misleading here.  But I do have ARM
based systems.)

I am not as familiar but I believe even the Adobe Flash player
operates within some containment of access, even if it is self-imposed
and therefore open to attacks and vulnerabilities.  If I had my wishes
there would be no Flash based web sites.

 But there is no bug nor security flaws here, because the user agrees
 in being scanned ;-)

On that point I agree.  When the user-admin installs something they
implicitly agree to it.

 So, if that's something missing in Bugzilla (or another bug tracking 
 systems), it should be easily to add although I seriously doubt about its 
 usefulness.

It has a high usefulness, although as a convenience.  A BTS bug report
is nothing more than an email message.  A user can always follow
instructions instead and create the email message fully manually.  Ha!
How often do people actually follow instructions?  That is the entire
reason for the bug helpers.

But I disagree completely here that a web browser filling in a web
form has access to the local system as it is intended to be impossible
by design and security layers to run local programs across the local
filesystem as a web form.  Note that Javascript runs inside a security
layer and is restricted from this access.

 But no, I was not referring to that specific ability of reportbug (which 
 I still find a bit intrusive) but the option for looking into another 
 bugs already opened for the same issue.

I always search the BTS myself first to look for problems before
reporting them.  Then when I do invoke reportbug I invoke it with the
--no-query-bts option to avoid that interaction.

  $ reportbug -b somepackage

Looking now I see that it is possible to put this into the
$HOME/.reportbugrc file and make it the default.  I have now done so
as a convenience.

  And bugzilla does not tend to crash when writing bug reports :-)
 
  In fact, I usually avoid using reportbug because of its high
  instability (it's annoying having to re-do a full report several
  times...) and finally send the report manually -by e-mail- which is
  not a task for newcomers neither encourages people to write bug reports
  ;-(
  
  I have never ever seen reportbug crash.  
 
 You must be then a happy camper and the luckiest person in the hill.

Are you sure we are talking about 'reportbug'?  It was suggested by
another that perhaps you were using 'reportbug-ng' instead which
appears to be a Qt4 GUI based application.  Do you have a .reportbugrc
file?  (I do not.)  What are the contents?  Try moving it out of the
way and running without local customization.

  $ mv ~/.reportbugrc reportbugrc.suspect
  $ reportbug -b somepackage

Since reportbug simply guides the user through sending an email the
design of it is very simple.  Ask a couple of questions.  Build an
email template.  Start an editor for the user to finish filling out
the email.  Send the email.  Although bugs exist in almost every
program that seems too simple to crash.  Launching the editor seems to
me like the most risky part since people can choose anything and some
of the choices could be quite problematic.

  Since it is just a python script I would think that an actual crash
  would be quite difficult.
 
 Err... that must be because you have never seen it explode in front of 
 your face :-)

Correct.

  I am hoping you filed a bug report on reportbug crashing! :-)
 
 I think no more. I'm tired.

It is okay to complain.  But complaints have much more 

Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Darac Marjal
On Sat, Oct 08, 2011 at 11:04:07AM +, Camaleón wrote:
 On Fri, 07 Oct 2011 22:01:11 +0200, Frank Lanitz wrote:
 
  Is there any issue known with reportbug in unstable/bugs.debian.org?
  Somehow I don't receive an response with a bug number when submitting a
  bugreport
 
 If you receive no bug number it could be because the report was not 
 properly sent. Did you get any error at any stage of the process? Did you 
 confirm the existance of the report by manually browsing BTS?
 
 I'd like to see a web based interface for reporting bugs in Debian, while 
 I find reporting by e-mail a very nice (must have) option, bugzilla-alike 
 based interfaces are also very easy to deal with (for the reporter) and 
 plenty of nice features.

While a web-based interface may be nice, I think that where debian's bug
reporting excels is in the 'reportbug' program. It's not just a program
that sends emails to a single address, but it provides a good guide
through the bug-reporting process, namely encouraging you to check that
the bug is not already raised, checking that the version of the package
you're reporting against isn't out of date and also collecting useful
information for the developers (changed configuration, usually).

Some of that, a web based solution just can't do (as easily).


-- 
Darac Marjal


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Camaleón
On Mon, 10 Oct 2011 11:42:50 +0100, Darac Marjal wrote:

 On Sat, Oct 08, 2011 at 11:04:07AM +, Camaleón wrote:

(...)

 I'd like to see a web based interface for reporting bugs in Debian,
 while I find reporting by e-mail a very nice (must have) option,
 bugzilla-alike based interfaces are also very easy to deal with (for
 the reporter) and plenty of nice features.
 
 While a web-based interface may be nice, I think that where debian's bug
 reporting excels is in the 'reportbug' program. It's not just a program
 that sends emails to a single address, but it provides a good guide
 through the bug-reporting process, namely encouraging you to check that
 the bug is not already raised, checking that the version of the package
 you're reporting against isn't out of date and also collecting useful
 information for the developers (changed configuration, usually).

Did you recently fill a bug on a bugzilla-alike bug tracking system?

It does not only allows what you mention but it enhances the reporter 
experience by allowing a higher level of configuration and customization 
on almost any aspect, not only for the UI (bugs alerts are just great).

 Some of that, a web based solution just can't do (as easily).

Ha! Of course it can. And bugzilla does not tend to crash when writing 
bug reports :-)

In fact, I usually avoid using reportbug because of its high 
instability (it's annoying having to re-do a full report several 
times...) and finally send the report manually -by e-mail- which is not 
a task for newcomers neither encourages people to write bug reports ;-(

Greetings,

-- 
Camaleón


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Brian
On Mon 10 Oct 2011 at 11:42:50 +0100, Darac Marjal wrote:

 On Sat, Oct 08, 2011 at 11:04:07AM +, Camaleón wrote:
  
  I'd like to see a web based interface for reporting bugs in Debian, while 
  I find reporting by e-mail a very nice (must have) option, bugzilla-alike 
  based interfaces are also very easy to deal with (for the reporter) and 
  plenty of nice features.
 
 While a web-based interface may be nice, I think that where debian's bug
 reporting excels is in the 'reportbug' program. It's not just a program
 that sends emails to a single address, but it provides a good guide
 through the bug-reporting process, namely encouraging you to check that
 the bug is not already raised, checking that the version of the package
 you're reporting against isn't out of date and also collecting useful
 information for the developers (changed configuration, usually).

You have expressed this well and highlighted how reportbug fits the
design, function and philosophy of the BTS. A nice, easy to use or
user-friendly interface is not part of the picture. It happens that a
combination of reportbug+vim+mutt does display all these three aspects
but . . . .   :)

 Some of that, a web based solution just can't do (as easily).

Probably not at all easily. Maybe impossible. But I'm not an expert. In
the event it is not going to happen as it would meet with fierce
resistance.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Bob Proulx
Camaleón wrote:
 Darac Marjal wrote:
  While a web-based interface may be nice, I think that where debian's bug
  reporting excels is in the 'reportbug' program. It's not just a program
  that sends emails to a single address, but it provides a good guide
  through the bug-reporting process, namely encouraging you to check that
  the bug is not already raised, checking that the version of the package
  you're reporting against isn't out of date and also collecting useful
  information for the developers (changed configuration, usually).
 
 Did you recently fill a bug on a bugzilla-alike bug tracking system?
 
 It does not only allows what you mention but it enhances the reporter 
 experience by allowing a higher level of configuration and customization 
 on almost any aspect, not only for the UI (bugs alerts are just great).
 
  Some of that, a web based solution just can't do (as easily).
 
 Ha! Of course it can.

(shock, surprise) You are saying that filling out a web form in a
browser can run processes on the local host machine and send data to
the internet?  No it can't or it would be a severe security
vulnerability.  Please list any browser that allows this so that I can
file the appropriately severe security bugs against them.

 And bugzilla does not tend to crash when writing bug reports :-)

 In fact, I usually avoid using reportbug because of its high 
 instability (it's annoying having to re-do a full report several 
 times...) and finally send the report manually -by e-mail- which is not 
 a task for newcomers neither encourages people to write bug reports ;-(

I have never ever seen reportbug crash.  Since it is just a python
script I would think that an actual crash would be quite difficult.

I am hoping you filed a bug report on reportbug crashing! :-)

Bob


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Disc Magnet
On Tue, Oct 11, 2011 at 5:20 AM, Bob Proulx b...@proulx.com wrote:
 Camaleón wrote:
 Darac Marjal wrote:
  While a web-based interface may be nice, I think that where debian's bug
  reporting excels is in the 'reportbug' program. It's not just a program
  that sends emails to a single address, but it provides a good guide
  through the bug-reporting process, namely encouraging you to check that
  the bug is not already raised, checking that the version of the package
  you're reporting against isn't out of date and also collecting useful
  information for the developers (changed configuration, usually).

 Did you recently fill a bug on a bugzilla-alike bug tracking system?

 It does not only allows what you mention but it enhances the reporter
 experience by allowing a higher level of configuration and customization
 on almost any aspect, not only for the UI (bugs alerts are just great).

  Some of that, a web based solution just can't do (as easily).

 Ha! Of course it can.

 (shock, surprise) You are saying that filling out a web form in a
 browser can run processes on the local host machine and send data to
 the internet?  No it can't or it would be a severe security
 vulnerability.  Please list any browser that allows this so that I can
 file the appropriately severe security bugs against them.

 And bugzilla does not tend to crash when writing bug reports :-)

 In fact, I usually avoid using reportbug because of its high
 instability (it's annoying having to re-do a full report several
 times...) and finally send the report manually -by e-mail- which is not
 a task for newcomers neither encourages people to write bug reports ;-(

 I have never ever seen reportbug crash.  Since it is just a python
 script I would think that an actual crash would be quite difficult.

 I am hoping you filed a bug report on reportbug crashing! :-)

 Bob


reportbug hangs at the drop of a hat on my system. and then I have to
figure how to file a bug about reportbug. It usually hangs whenever I
launch reportbug and click on some other window (thus report bug
becoming the inactive window). When I click on reportbug again, it is
found to be in hung state. It doesn't respond at all.


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread Bob Proulx
Disc Magnet wrote:
 Bob Proulx wrote:
  I have never ever seen reportbug crash.  Since it is just a python
  script I would think that an actual crash would be quite difficult.
 
  I am hoping you filed a bug report on reportbug crashing! :-)

 reportbug hangs at the drop of a hat on my system. and then I have to
 figure how to file a bug about reportbug. It usually hangs whenever I
 launch reportbug and click on some other window (thus report bug
 becoming the inactive window). When I click on reportbug again, it is
 found to be in hung state. It doesn't respond at all.

That is really odd.  I believe you.  But how would there be any
interaction with the state of window focus or have any interaction
with the mouse at all?  That sounds like a window manager bug.

What terminal program are you using?  gnome-terminal?  konsole?  I am
using xterm and I have never seen xterm hang in this situation.  You
may have hit a terminal bug of some sort.  Try launching it from an
xterm and seeing if the problem can be recreated there.  If not then
that would point to the other terminal program.

Some thoughts come to mind.

1. Reportbug spawns $EDITOR / $VISUAL to enter data.  If your $EDITOR
   hangs then of course reportbug is blocked behind it.  Looking at
   the process parent-child hierarchy should reveal this problem.
 ps -efH | less +/reportbug
   From that it should be possible to know if reportbug has spawned a
   sub-process or not.

   Try a simpler editor.  I am using emacs proving that complex
   editors work fine.  But if you are using some graphical editor then
   I could see a bug there appearing as a reportbug hang but really
   being an editor problem.

 reportbug --editor=nano

2. Reportbug talks to the bugs.debian.org and to packages.debian.org
   over the network.  If those queries delay then this may appear as a
   hang.  If an http proxy has been set then problems with the proxy
   could appear through reportbug.

   Try running reportbug with --offline.  That will prevent querying
   the bts for other bug report and will prevent looking to see if
   there is a newer version of the package available.

 reportbug --offline PACKAGENAME

3. Reportbug sends the bug report bug using /usr/sbin/sendmail as the
   MTA.  If that doesn't work then reportbug (and other commands too)
   will have problems.  I have no workaround to /usr/sbin/sendmail not
   working.  That simply must work for a healthy system.  If that is
   the problem then solve that problem first.

4. You are not using the --ui=gtk2 option are you?  Launched like this?
 reportbug --ui=gtk2
   If so try it without specifying that option.

Bob




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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-10 Thread John Hasler
Disc Magnet wrote:
 It usually hangs whenever I launch reportbug and click on some other
 window (thus report bug becoming the inactive window). When I click on
 reportbug again, it is found to be in hung state. It doesn't respond
 at all.

I think you are using reportbug-ng, not reportbug.  I can't reproduce
your problem (fvwm, Sid on AMD64).
-- 
John Hasler


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Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-08 Thread Camaleón
On Fri, 07 Oct 2011 22:01:11 +0200, Frank Lanitz wrote:

 Is there any issue known with reportbug in unstable/bugs.debian.org?
 Somehow I don't receive an response with a bug number when submitting a
 bugreport

If you receive no bug number it could be because the report was not 
properly sent. Did you get any error at any stage of the process? Did you 
confirm the existance of the report by manually browsing BTS?

I'd like to see a web based interface for reporting bugs in Debian, while 
I find reporting by e-mail a very nice (must have) option, bugzilla-alike 
based interfaces are also very easy to deal with (for the reporter) and 
plenty of nice features.

Greetings,

-- 
Camaleón


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Is there any issue with reportbug in unstabl or bugs.debian.org?

2011-10-07 Thread Frank Lanitz
Hi folks, 

Is there any issue known with reportbug in unstable/bugs.debian.org?
Somehow I don't receive an response with a bug number when submitting a
bugreport 

Cheers, 
Frank 
-- 
http://frank.uvena.de/en/


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