Re: Problems with StarOffice 5.0 Registration

1998-11-13 Thread Steve Beitzel
No, it's still unregistered, because it says so on the title bar, and I've
tried reinstalling like 5 times already.  That's why I asked the list in
the first place -- I can't for the life of me figure out what the problem
is with it, and it dosen't seem to bother anyone else.  Thanks for trying
though.  Anyone else have an idea???

L8r,

Steve

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/\   Steve Beitzel
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On Thu, 12 Nov 1998, [iso-8859-1] Åsmund Ødegård wrote:

 Hi, Steve!
 
 If the registration button is ghosted, I think the registration is OK. Maybe
 this is doen automagically if you do an online registration. You get the reg.
 key by email in fact you need to reinstall for some reason. Maybe?
 
 just my 2¢...
 
 Wed, 11 Nov Steve Beitzel wrote:
  Hello all,
  
  I know that people are always asking questions about how to
  install StarOffice, but I couldn't find an answer in the archives about
  this.  I recently downloaded and successfully installed StarOffice 5.0,
  except when I try to do the online registration, it fails for some
  reason.  The failure is odd, because I see the webpage that says Thank
  you for joining StarDivision and whatever, and I get the Registration key
  by email, but I am not allowed to activate the key -- the program keeps
  that button ghosted.  It seems that the online part of the registration
  process was successful and there is something wrong with the program.  Any
 -- 
 Åsmund Ødegård
 Stipendiat Teknisk programvare
 Inst. for Informatikk, Universitetet i Oslo
 email: [EMAIL PROTECTED] -- url: http://www.ifi.uio.no/~aasmundo
 
 
 -- 
 Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null
 
 


Re: Problems with StarOffice 5.0 Registration

1998-11-13 Thread Kevin
Mine worked.  Make sure that you are typing a zero and not an oh when
you are puting in your reg #.  Also check to make sure that your first
and last name and e-mail address are exactly the same as the ones you
typed on the web page.  You may want to direct any furher queries to the 
server: starnews.stardivision.com
group:  stardivision.com.support.installation

Steve Beitzel wrote:
 
 No, it's still unregistered, because it says so on the title bar, and I've
 tried reinstalling like 5 times already.  That's why I asked the list in
 the first place -- I can't for the life of me figure out what the problem
 is with it, and it dosen't seem to bother anyone else.  Thanks for trying
 though.  Anyone else have an idea???
 
 L8r,
 
 Steve
 
 /\
/  \
   /\
  / /\/\ \
 /\   Steve Beitzel
/  /\  /\  \  [EMAIL PROTECTED]
   /   \/  \/   \ http://www.iit.edu/~beitste
  /  /\  \ICQ#: 19510745
  \  \/  /
   \ ___/
\   /___\  /
 \  \___/ /
  \  /
   \/
\  /
 \/
 
 On Thu, 12 Nov 1998, [iso-8859-1] Åsmund Ødegård wrote:
 
  Hi, Steve!
 
  If the registration button is ghosted, I think the registration is OK. Maybe
  this is doen automagically if you do an online registration. You get the 
  reg.
  key by email in fact you need to reinstall for some reason. Maybe?
 
  just my 2¢...
 
  Wed, 11 Nov Steve Beitzel wrote:
   Hello all,
  
   I know that people are always asking questions about how to
   install StarOffice, but I couldn't find an answer in the archives about
   this.  I recently downloaded and successfully installed StarOffice 5.0,
   except when I try to do the online registration, it fails for some
   reason.  The failure is odd, because I see the webpage that says Thank
   you for joining StarDivision and whatever, and I get the Registration key
   by email, but I am not allowed to activate the key -- the program keeps
   that button ghosted.  It seems that the online part of the registration
   process was successful and there is something wrong with the program.  Any
  --
  Åsmund Ødegård
  Stipendiat Teknisk programvare
  Inst. for Informatikk, Universitetet i Oslo
  email: [EMAIL PROTECTED] -- url: http://www.ifi.uio.no/~aasmundo
 
 
  --
  Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null
 
 
 
 --
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-- 

Kevin


Kevin [EMAIL PROTECTED]
http://www.concentric.net/~kpm76
** UN*X ** Live free or die!



Problems with StarOffice 5.0 Registration

1998-11-13 Thread David Lutz

Steve,
  I am having the same problem registering StarOffice 5.0 that you
explained.  When I try to do an online registration I get the HTML page
and email with my Customer Number and Registration Key, but there is a
failure.  When I try to enter the Customer Number and Registration Key by
hand the Enable Key button is greyed out.  If you manage to get past this
problem can forward on your solution.  Thanks.

D.L.

/  David Lutz  ---  [EMAIL PROTECTED]  ---  http://www.pobox.com/~lutzd  \
|  Those of you who think you know everything : KD6GNS   Portland, OR  |
\  are annoying those of us who really do.: '97 Toyota Tacoma SR5  /


Re: Problems with StarOffice 5.0 Registration

1998-11-13 Thread John Stevenson
Hello All,

Reading these emails has reminded me of something strange about the registration
process.  When registering On-line I was prompted for my customer number and my 
key.
The problem was I was not aware of having a customer number, so simply entered 
my
email address, then the key from the web page.

This allowed me to continue the On-line registration and successfully compelete 
it.
Then I was given my customer number both by the document and then later by 
email.

Does anyone else find this a little 'counter-intuative' or as we say in England 
'a bit
silly' 

John

David Lutz wrote:

 Steve,
   I am having the same problem registering StarOffice 5.0 that you
 explained.  When I try to do an online registration I get the HTML page
 and email with my Customer Number and Registration Key, but there is a
 failure.  When I try to enter the Customer Number and Registration Key by
 hand the Enable Key button is greyed out.  If you manage to get past this
 problem can forward on your solution.  Thanks.

 D.L.

 /  David Lutz  ---  [EMAIL PROTECTED]  ---  http://www.pobox.com/~lutzd  \
 |  Those of you who think you know everything : KD6GNS   Portland, OR  |
 \  are annoying those of us who really do.: '97 Toyota Tacoma SR5  /

 --
 Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null

--
John Stevenson, Objective Alliance: www.oa.nl

Objects are not a technology, they are a state of mind



Re: Problems with StarOffice 5.0 Registration

1998-11-12 Thread Bruce Jackson
Steve Beitzel wrote:
 
 Hello all,
 
 I know that people are always asking questions about how to
 install StarOffice, but I couldn't find an answer in the archives about
 this.  I recently downloaded and successfully installed StarOffice 5.0,
 except when I try to do the online registration, it fails for some
 reason.  The failure is odd, because I see the webpage that says Thank
 you for joining StarDivision and whatever, and I get the Registration key
 by email, but I am not allowed to activate the key -- the program keeps
 that button ghosted.  It seems that the online part of the registration
 process was successful and there is something wrong with the program.  Any
 ideas?  I just upgraded successfully to Slink in the hopes that it would
 solve the problem, with no luck.  Thanks for your help.
 
 L8r,
 
 Steve
 
 /\
/  \
   /\
  / /\/\ \
 /\   Steve Beitzel
/  /\  /\  \  [EMAIL PROTECTED]
   /   \/  \/   \ http://www.iit.edu/~beitste
  /  /\  \ICQ#: 19510745
  \  \/  /
   \ ___/
\   /___\  /
 \  \___/ /
  \  /
   \/
\  /
 \/
 
 --
 Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null

Make sure that you use the exact same name and email that you used to
register.  The key appears to be a hash of those two.

-- 
Bruce Jackson

Linux:  because reboots are for hardware upgrades!


Re: Problems with StarOffice 5.0 Registration

1998-11-12 Thread Steve Beitzel
I did realize that the key is a hash of the name/email, and I was careful
about that, but that *part* of the registration process isn't the problem.
Maybe I wasn't clear enough, sorry about that.  My problem, specifically,
is that after I successfully obtain a registration key from StarDivision,
both through email and on that webpage that shows up when you register,
when I go to enter in the key, after being careful to type it in
correctly, the option to activate the key remains ghosted.  I'm lost at
this point.  Any other ideas?

Thanks,

Steve

/\
   /  \
  /\
 / /\/\ \
/\   Steve Beitzel
   /  /\  /\  \  [EMAIL PROTECTED]
  /   \/  \/   \ http://www.iit.edu/~beitste
 /  /\  \ICQ#: 19510745
 \  \/  /
  \ ___/
   \   /___\  /
\  \___/ /
 \  /
  \/
   \  /
\/

On Thu, 12 Nov 1998, Bruce Jackson wrote:

 Steve Beitzel wrote:
  
  Hello all,
  
  I know that people are always asking questions about how to
  install StarOffice, but I couldn't find an answer in the archives about
  this.  I recently downloaded and successfully installed StarOffice 5.0,
  except when I try to do the online registration, it fails for some
  reason.  The failure is odd, because I see the webpage that says Thank
  you for joining StarDivision and whatever, and I get the Registration key
  by email, but I am not allowed to activate the key -- the program keeps
  that button ghosted.  It seems that the online part of the registration
  process was successful and there is something wrong with the program.  Any
  ideas?  I just upgraded successfully to Slink in the hopes that it would
  solve the problem, with no luck.  Thanks for your help.
  
  L8r,
  
  Steve
  
  /\
 /  \
/\
   / /\/\ \
  /\   Steve Beitzel
 /  /\  /\  \  [EMAIL PROTECTED]
/   \/  \/   \ http://www.iit.edu/~beitste
   /  /\  \ICQ#: 19510745
   \  \/  /
\ ___/
 \   /___\  /
  \  \___/ /
   \  /
\/
 \  /
  \/
  
  --
  Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null
 
 Make sure that you use the exact same name and email that you used to
 register.  The key appears to be a hash of those two.
 
 -- 
 Bruce Jackson
 
 Linux:  because reboots are for hardware upgrades!
 
 
 -- 
 Unsubscribe?  mail -s unsubscribe [EMAIL PROTECTED]  /dev/null
 
 


Re: Problems with StarOffice 5.0 Registration

1998-11-12 Thread Åsmund Ødegård
Hi, Steve!

If the registration button is ghosted, I think the registration is OK. Maybe
this is doen automagically if you do an online registration. You get the reg.
key by email in fact you need to reinstall for some reason. Maybe?

just my 2¢...

Wed, 11 Nov Steve Beitzel wrote:
 Hello all,
 
   I know that people are always asking questions about how to
 install StarOffice, but I couldn't find an answer in the archives about
 this.  I recently downloaded and successfully installed StarOffice 5.0,
 except when I try to do the online registration, it fails for some
 reason.  The failure is odd, because I see the webpage that says Thank
 you for joining StarDivision and whatever, and I get the Registration key
 by email, but I am not allowed to activate the key -- the program keeps
 that button ghosted.  It seems that the online part of the registration
 process was successful and there is something wrong with the program.  Any
-- 
Åsmund Ødegård
Stipendiat Teknisk programvare
Inst. for Informatikk, Universitetet i Oslo
email: [EMAIL PROTECTED] -- url: http://www.ifi.uio.no/~aasmundo


Problems with StarOffice 5.0 Registration

1998-11-11 Thread Steve Beitzel
Hello all,

I know that people are always asking questions about how to
install StarOffice, but I couldn't find an answer in the archives about
this.  I recently downloaded and successfully installed StarOffice 5.0,
except when I try to do the online registration, it fails for some
reason.  The failure is odd, because I see the webpage that says Thank
you for joining StarDivision and whatever, and I get the Registration key
by email, but I am not allowed to activate the key -- the program keeps
that button ghosted.  It seems that the online part of the registration
process was successful and there is something wrong with the program.  Any
ideas?  I just upgraded successfully to Slink in the hopes that it would
solve the problem, with no luck.  Thanks for your help.

L8r,

Steve

/\
   /  \
  /\
 / /\/\ \
/\   Steve Beitzel
   /  /\  /\  \  [EMAIL PROTECTED]
  /   \/  \/   \ http://www.iit.edu/~beitste
 /  /\  \ICQ#: 19510745
 \  \/  /
  \ ___/
   \   /___\  /
\  \___/ /
 \  /
  \/
   \  /
\/