Re[3]: [Declude.JunkMail] HUGE spool folder

2002-06-13 Thread Smart Business Lists

Wednesday, June 12, 2002 you wrote:
RSP> Given the volume you had at the time, it sounds like the CPU was extremely
RSP> busy, and these may have been valid timeouts.

 Hardly any volume. CPU was taxed when the group of bounced
 messages came in some I suppose but certainly not while I was
 watching.

RSP> Could those 2,000 E-mails be sent in batches? IMail's
RSP> architecture makes it handle large volumes of E-mail best when
RSP> they are batched (whether or not Declude is being used).

 IMAIL did not handle 2,000.  The mailing was from another mail
 server.  But the bounces come back to IMAIL.  The first batch had
 about 200 bounces hit at once.  The 2nd batch had about 120 or so
 hit at once.

RSP> Any chance you used the "Send One" button in IMail Administrator
RSP> around that time?

 Yes.  Both times I had to use send one to rid the spool of the
 "stuck" messages.

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Re[2]: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread R. Scott Perry


>Forgot to check. Yes - we had these lines coincidental with the
>incident: ---
>
>06/12/2002 10:04:46 Q62be1d8101fe3fd0 ERROR: Virus scanner didn't
>finish after 60 seconds; terminating.

That would explain the leftover .vir directories.

Given the volume you had at the time, it sounds like the CPU was extremely 
busy, and these may have been valid timeouts.

Could those 2,000 E-mails be sent in batches?  IMail's architecture makes 
it handle large volumes of E-mail best when they are batched (whether or 
not Declude is being used).

>06/12/2002 16:57:37  Passing to SMTP1: -v C:\IMail\spool\Qb68b00160216f9ee.SMD
>06/12/2002 16:57:41  Passing to SMTP1: -v C:\IMail\spool\Qb68b004c01eaf8a4.SMD

Any chance you used the "Send One" button in IMail Administrator around 
that time?  That message will show up if you have the logging level set to 
MID or higher, and IMail starts Declude with an extra parameter (-v in this 
case, which I believe is used with the "Send One", and indicates extra 
logging).
-Scott

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Re[2]: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread Smart Business Lists

Forgot to check. Yes - we had these lines coincidental with the
incident: ---

06/12/2002 10:04:46 Q62be1d8101fe3fd0 ERROR: Virus scanner didn't
   finish after 60 seconds; terminating.

Then 39 more virus free lines followed by 10 "scanner didn't finish"
lines.  Then some more virus free and more "didn't finish" - until I
rebooted.

Nothing strange in the JunkMail logs in the morning but these were at
the afternoon incident:

06/12/2002 16:57:37  Passing to SMTP1: -v C:\IMail\spool\Qb68b00160216f9ee.SMD
06/12/2002 16:57:41  Passing to SMTP1: -v C:\IMail\spool\Qb68b004c01eaf8a4.SMD



Terry Fritts

Wednesday, June 12, 2002 you wrote:

RSP> Were there any error messages in the log file?  If Declude Virus can't 
RSP> delete the .vir directories, there should be a log file entry with more 
RSP> information as to what happened.

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RE: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread R. Scott Perry


>Declude left a number of .vir directories ...

Were there any error messages in the log file?  If Declude Virus can't 
delete the .vir directories, there should be a log file entry with more 
information as to what happened.
 -Scott

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RE: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread Smart Business Lists

We had a situation twice today where IMAIL just quit delivering
messages.

We sent out a relatively small mailing of 2,000+ messages from another
sever but the bounces came back to our Imail server. Each time the
server received maybe 200 messages at one time. The declude overflow
folder had 100-170 or so and another 30 in the spool.

Declude left a number of .vir directories and in Task manager there
were many (didn't count them) declude.exe tasks accompanied by an equal
number of sniffer.exe tasks.  There was not a corresponding SMTP task
for each one.

Toggling the mail server itself did not help.  The messages would not
send using the console.

Finally I rebooted the server.  As soon as it came up the
overflow directory emptied and most of the queue emptied except for
the 30 or so messages in the queue which were stuck before reboot in
some stage of delivery.  I had to send them one by one from the
console.  They all delivered - just took me a few minutes to send
them.

I think all of them were local deliveries from <>.  In the
log files I got a few of these errors new to me anyway:

local fail to domain account-main (310) <> 0

I had to delete the .vir directories.  Some had files in them.

This is the first time we've seen this in similar mailings.

I think it may have something to do with sniffer's interaction with
declude when a bunch of messages are moved to the overflow directory.  Sniffer
is the only significant change we've made in the last few days.

Declude seems to be doing what it is supposed to do but something at
some point simply stops Imail from delivering certain messages in the
spool and then Declude never puts the overflow back until I reboot.

We had a morning mailing and an afternoon mailing and the same thing
happened in each case.


Terry Fritts

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RE: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread Mark Smith
Title: Message



Are 
you sure they're not NDR's from Klez?
I've 
been flooded with them. I had to change my SMTP retry to 6 
hours.
 
Check 
for that and also use SpamReview to look at the HOLD items.
 
 
 -Original Message-From: 
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
On Behalf Of Glenn \ WCNetSent: Wednesday, June 12, 2002 7:14 
PMTo: [EMAIL PROTECTED]Subject: Re: 
[Declude.JunkMail] HUGE spool folder

  Before changing WEIGHT30 to HOLD, it was 
  WARN.
   
  WEIGHT10, 14, and 20 are still WARN.  All 
  other tests are LOG.
   
  G.Z.
   
  
- Original Message - 
From: 
R. Scott 
Perry 
To: [EMAIL PROTECTED] 

Sent: Wednesday, June 12, 2002 6:10 
PM
    Subject: Re: [Declude.JunkMail] HUGE 
    spool folder
>I upgraded from IMail 6.06 to IMail 7.1 HF1 a few 
days ago.  Since then, >my spool directory has grown by leaps 
and bounds.  It normally runs >between 300 and 500 files (I 
think).  Yesterday evening it was at about >1500.  Earlier 
this afternoon it passed 2800.  Now it's about 2750.  I've 
>moved (a few) files older than 3 days out of the queue, it didn't 
make any >difference -- spool keeps growing.  They look like 
normal T, D, and Q >files dated within the last three days, but why 
are there so many???  I'm >not getting any specific complaints 
about undelivered or missing mail from >my users.>>I am 
running Declude JunkMail and Virus.  Perhaps the extra processing is 
>putting too much of a load on the server?That shouldn't be 
it -- you should see similar loads on 6.06 and 7.1.Have you checked 
the spool files to see if there is any pattern to what is in there, to 
make sure the problem isn't a mail loop, for example?>Yesterday 
afternoon I changed my default $junkmail$.config to HOLD on 
>WEIGHT30.  I do think the spool started growing *before* that 
change, but >in case I'm mistaken and it was after, would there be 
any connection??What was it before?  If it was DELETE before, 
there would be slightly more system load having it at HOLD, but it 
shouldn't be enough to cause mail delivery to slow 
down.    
-Scott---[This E-mail was scanned for viruses by Declude Virus 
(http://www.declude.com)]---This 
E-mail came from the Declude.JunkMail mailing list.  Tounsubscribe, 
just send an E-mail to [EMAIL PROTECTED], andtype 
"unsubscribe Declude.JunkMail".  You can E-mail[EMAIL PROTECTED] for 
assistance.  You can visit our website at http://www.declude.com 
.


Re: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread Glenn \\ WCNet



Before changing WEIGHT30 to HOLD, it was 
WARN.
 
WEIGHT10, 14, and 20 are still WARN.  All 
other tests are LOG.
 
G.Z.
 

  - Original Message - 
  From: 
  R. Scott 
  Perry 
  To: [EMAIL PROTECTED] 
  
  Sent: Wednesday, June 12, 2002 6:10 
  PM
  Subject: Re: [Declude.JunkMail] HUGE 
  spool folder
  >I upgraded from IMail 6.06 to IMail 7.1 HF1 a few days 
  ago.  Since then, >my spool directory has grown by leaps and 
  bounds.  It normally runs >between 300 and 500 files (I 
  think).  Yesterday evening it was at about >1500.  Earlier 
  this afternoon it passed 2800.  Now it's about 2750.  I've 
  >moved (a few) files older than 3 days out of the queue, it didn't make 
  any >difference -- spool keeps growing.  They look like normal T, 
  D, and Q >files dated within the last three days, but why are there so 
  many???  I'm >not getting any specific complaints about 
  undelivered or missing mail from >my users.>>I am running 
  Declude JunkMail and Virus.  Perhaps the extra processing is 
  >putting too much of a load on the server?That shouldn't be it 
  -- you should see similar loads on 6.06 and 7.1.Have you checked the 
  spool files to see if there is any pattern to what is in there, to make 
  sure the problem isn't a mail loop, for example?>Yesterday 
  afternoon I changed my default $junkmail$.config to HOLD on 
  >WEIGHT30.  I do think the spool started growing *before* that 
  change, but >in case I'm mistaken and it was after, would there be any 
  connection??What was it before?  If it was DELETE before, there 
  would be slightly more system load having it at HOLD, but it shouldn't be 
  enough to cause mail delivery to slow 
  down.    
  -Scott---[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]---This 
  E-mail came from the Declude.JunkMail mailing list.  Tounsubscribe, 
  just send an E-mail to [EMAIL PROTECTED], andtype 
  "unsubscribe Declude.JunkMail".  You can E-mail[EMAIL PROTECTED] for 
  assistance.  You can visit our website at http://www.declude.com 
.


Re: [Declude.JunkMail] HUGE spool folder

2002-06-12 Thread R. Scott Perry


>I upgraded from IMail 6.06 to IMail 7.1 HF1 a few days ago.  Since then, 
>my spool directory has grown by leaps and bounds.  It normally runs 
>between 300 and 500 files (I think).  Yesterday evening it was at about 
>1500.  Earlier this afternoon it passed 2800.  Now it's about 2750.  I've 
>moved (a few) files older than 3 days out of the queue, it didn't make any 
>difference -- spool keeps growing.  They look like normal T, D, and Q 
>files dated within the last three days, but why are there so many???  I'm 
>not getting any specific complaints about undelivered or missing mail from 
>my users.
>
>I am running Declude JunkMail and Virus.  Perhaps the extra processing is 
>putting too much of a load on the server?

That shouldn't be it -- you should see similar loads on 6.06 and 7.1.

Have you checked the spool files to see if there is any pattern to what is 
in there, to make sure the problem isn't a mail loop, for example?

>Yesterday afternoon I changed my default $junkmail$.config to HOLD on 
>WEIGHT30.  I do think the spool started growing *before* that change, but 
>in case I'm mistaken and it was after, would there be any connection??

What was it before?  If it was DELETE before, there would be slightly more 
system load having it at HOLD, but it shouldn't be enough to cause mail 
delivery to slow down.
-Scott

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[Declude.JunkMail] HUGE spool folder

2002-06-12 Thread Glenn \\ WCNet



Howdy to all.
 
I know this isn't an IMail support list, but 
perhaps someone can shed some light on this situation . . . 
 
I upgraded from IMail 6.06 to IMail 7.1 HF1 a few 
days ago.  Since then, my spool directory has grown by leaps and 
bounds.  It normally runs between 300 and 500 files (I think).  
Yesterday evening it was at about 1500.  Earlier this afternoon 
it passed 2800.  Now it's about 2750.  I've moved (a few) 
files older than 3 days out of the queue, it didn't make any difference -- spool 
keeps growing.  They look like normal T, D, and Q files dated within 
the last three days, but why are there so many???  I'm not getting any specific complaints about undelivered or missing mail 
from my users.
 
I am running Declude JunkMail and Virus.  
Perhaps the extra processing is putting too much of a load on the server?  
Per WhatsUp, SMTP and/or HTTP (WebMail) keeps bouncing up and down, but the 
services never actually fail.  SMTP and POP3 are a touch sluggish in my OE, 
but they do work.  WebMessaging has also been a touch flaky, and 
there were a few complaints from users yesterday.
 
Yesterday afternoon I changed my 
default $junkmail$.config to HOLD on WEIGHT30.  I do think the spool 
started growing *before* that change, but in case I'm mistaken and it was after, 
would there be any connection??
 
Thanks!
 
Glenn Z.