Title: Message
Agreed.
I
personally think Decludes personnel is spread a little thin at the
moment.
Kevin
Bilbee
-Original Message-From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
SchmidtSent: Monday, October 16, 2006 6:04 PMTo:
declude.junkmail@declude.comSubject: RE: [Declude.JunkMail] Support
Request - Host Name Transition (Temporary Parallel
Use)
Hm -
so may be they should tell their own WEBMASTER!?
I
recall having read about this months ago - andtheirsite has not
been fixed?
Best
RegardsAndy SchmidtPhone: +1 201 934-3414 x20
(Business)Fax: +1 201 934-9206
-Original Message-From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin
BilbeeSent: Monday, October 16, 2006 07:03 PMTo:
declude.junkmail@declude.comSubject: RE: [Declude.JunkMail]
Support Request - Host Name Transition (Temporary Parallel
Use)
Send
an email to [EMAIL PROTECTED] it
is still functional.
Kevin
Bilbee
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
SchmidtSent: Monday, October 16, 2006 3:28 PMTo:
declude.junkmail@declude.comSubject: [Declude.JunkMail] Support
Request - Host Name Transition (Temporary Parallel
Use)
Hi,
I went
to:
http://www.declude.com/site/support.htm
andit
instructs me to: "Log into your Declude
account and submit a case."
Fine, so I log
into my Declude account, which gets me to http://shopping.declude.com/myaccount.aspand
shows me my two Declude licenses for MAYWOOD-IS-0002.WEBHOST.HM-SOFTWARE.COM and
MAIL.VERTICALWARFARE.COM, and download links etc. - but I just don't see the
"Submit a Case" button?
So - I'll paste
my inquiry here.
I am
transitioning the Imail installation from MAYWOOD-IS-0002 (Declude Product
key ending in "-043D0AB43901") to a new server
at MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM. In other words, I need a license
key to be able to install end test Declude on the NEW server for a day or
two, but you can NOT YET DISABLE the old product key until I'm actually
cutting over the production load.
How can this be
accomplished?
PS: Also consider
this a report to your web master that I was unable to follow the problem
reporting instructions onyour web site. Clearly, this must be my own
fault - but if I can't "see" it, may be you should make it more obvious to
less intellectual customers like myself.
Best
RegardsAndy
SchmidtPhone: +1 201
934-3414 x20 (Business)Fax: +1 201 934-9206
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