RE: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread Andy Schmidt
Hi,

 

Does anyone have any comment on the attached email (possibly even Declude
personnel)?  I checked the mailing list archive - and it seems to imply as
if the WinsockCleanup is specific to DNS problems and results in queues
filling up. In my example, Imail and Declude didn't seem to be filling up
queues. The couldn't because TCP/IP would not let any inbound connections go
through.

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Friday, May 25, 2007 4:03 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots for
Hotfixes), the mail server stopped working on the TCP/IP level. It didn't
respond to Ping from the outside. You could log into the console and Ping to
itself.

 

There was also some notice about a Browser Election during the outage - so
it seems as if there was still communication on the Ethernet layer (such as
LAN segment broadcasts). A reboot resolved the issue.

 

Does this sound like the situation that this option is intended to fix:

 

#WINSOCKCLEANUP some customers had issues related to their network stack
causing loss of functionality for basic 

#network operations.The default for this directive is OFF

 

#WINSOCKCLEANUP  OFF

 

Is it consistent with this problem, that the server might have worked fine
for a few months and had been rebooted just a few days prior - and to
suddenly display this behavior?

 

What's the impact if that is set to ON unnecessarily?

 

Best Regards,

Andy



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.

RE: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread David Barker
Some installs of IMail had an issue where there winsock would cause problems
for network functionality, this was a bug in Imail, it seemed by stopping
smtp32 service of Imail resolved the issue. Declude uses the  winsockcleanup
to reset the winsock to deal with this. winsockcleanup kicks in when the
\proc directory is empty or reaches 0 files Decludeproc will reset the
winsock. 

 

David Barker
Director of Product Management
Your Email security is our business
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Wednesday, May 30, 2007 9:34 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

Does anyone have any comment on the attached email (possibly even Declude
personnel)?  I checked the mailing list archive - and it seems to imply as
if the WinsockCleanup is specific to DNS problems and results in queues
filling up. In my example, Imail and Declude didn't seem to be filling up
queues. The couldn't because TCP/IP would not let any inbound connections go
through.

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Friday, May 25, 2007 4:03 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots for
Hotfixes), the mail server stopped working on the TCP/IP level. It didn't
respond to Ping from the outside. You could log into the console and Ping to
itself.

 

There was also some notice about a Browser Election during the outage - so
it seems as if there was still communication on the Ethernet layer (such as
LAN segment broadcasts). A reboot resolved the issue.

 

Does this sound like the situation that this option is intended to fix:

 

#WINSOCKCLEANUP some customers had issues related to their network stack
causing loss of functionality for basic 

#network operations.The default for this directive is OFF

 

#WINSOCKCLEANUP  OFF

 

Is it consistent with this problem, that the server might have worked fine
for a few months and had been rebooted just a few days prior - and to
suddenly display this behavior?

 

What's the impact if that is set to ON unnecessarily?

 

Best Regards,

Andy


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.

RE: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread Andy Schmidt
Thanks Dave.

 

So:

 

a)   Does the scenario that I described (which was not specific to IMAIL
or Declude but also effected other TCP/IP applications on that machine)
still fit the bill?

b)   What if I were to turn on WinSockCleanUp just to be safe? What risk
do I take? What is the negative impact? What will resetting the winsock
cause with respect to other TCP/IP applications? Performance impact?
Stability impact? (After all, if there IS no impact, why would it not be ON
by default)?

c)   Imail Bug: Has Ipswitch acknowledged that bug, e.g., they are
fixing it? Or is that something that we still need to take up with them?
That option is quite old and IMail has seen several new versions since then.
So I wonder!

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
Barker
Sent: Wednesday, May 30, 2007 10:11 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Some installs of IMail had an issue where there winsock would cause problems
for network functionality, this was a bug in Imail, it seemed by stopping
smtp32 service of Imail resolved the issue. Declude uses the  winsockcleanup
to reset the winsock to deal with this. winsockcleanup kicks in when the
\proc directory is empty or reaches 0 files Decludeproc will reset the
winsock. 

 

David Barker
Director of Product Management
Your Email security is our business
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Wednesday, May 30, 2007 9:34 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

Does anyone have any comment on the attached email (possibly even Declude
personnel)?  I checked the mailing list archive - and it seems to imply as
if the WinsockCleanup is specific to DNS problems and results in queues
filling up. In my example, Imail and Declude didn't seem to be filling up
queues. The couldn't because TCP/IP would not let any inbound connections go
through.

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Friday, May 25, 2007 4:03 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots for
Hotfixes), the mail server stopped working on the TCP/IP level. It didn't
respond to Ping from the outside. You could log into the console and Ping to
itself.

 

There was also some notice about a Browser Election during the outage - so
it seems as if there was still communication on the Ethernet layer (such as
LAN segment broadcasts). A reboot resolved the issue.

 

Does this sound like the situation that this option is intended to fix:

 

#WINSOCKCLEANUP some customers had issues related to their network stack
causing loss of functionality for basic 

#network operations.The default for this directive is OFF

 

#WINSOCKCLEANUP  OFF

 

Is it consistent with this problem, that the server might have worked fine
for a few months and had been rebooted just a few days prior - and to
suddenly display this behavior?

 

What's the impact if that is set to ON unnecessarily?

 

Best Regards,

Andy


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.

RE: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread Kevin Bilbee
What version of Imail. A few years back I reported a problem to IPSwitch that 
the monitor application, part of IMail, would suck up all the available TCP 
ports on the server. I narrowed it down to the web monitor. Try turning off the 
web monitor or better yet IMail monitor altogether and see if your problem goes 
away. As far as I know they never fixed the issue, or at least I never saw the 
fix in any of the release notes.

 

We are now on SmarterMail and do not miss all the denials when reporting bugs 
that IPSwitch would throw out.

 

 

Kevin Bilbee

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt
Sent: Wednesday, May 30, 2007 6:34 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

Does anyone have any comment on the attached email (possibly even Declude 
personnel)?  I checked the mailing list archive – and it seems to imply as if 
the WinsockCleanup is specific to DNS problems and results in queues filling 
up. In my example, Imail and Declude didn’t seem to be filling up queues. The 
couldn’t because TCP/IP would not let any inbound connections go through…

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt
Sent: Friday, May 25, 2007 4:03 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots for 
Hotfixes), the mail server stopped working on the TCP/IP level. It didn’t 
respond to Ping from the outside. You could log into the console and Ping to 
itself.

 

There was also some notice about a Browser Election during the outage – so it 
seems as if there was still communication on the Ethernet layer (such as LAN 
segment broadcasts). A reboot resolved the issue.

 

Does this sound like the situation that this option is intended to fix:

 

#WINSOCKCLEANUP some customers had issues related to their network stack 
causing loss of functionality for basic 

#network operations.The default for this directive is OFF

 

#WINSOCKCLEANUP  OFF

 

Is it consistent with this problem, that the server might have worked fine for 
a few months and had been rebooted just a few days prior – and to suddenly 
display this behavior?

 

What’s the impact if that is set to “ON” unnecessarily?

 

Best Regards,

Andy


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.


RE: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread David Barker
Does the scenario that I described (which was not specific to IMAIL or
Declude but also effected other TCP/IP applications on that machine) still
fit the bill?

 

Sounds like it does, when we implemented this directive we had seen that the
TCP/IP functionality stopped working altogether under certain circumstances.

 

What if I were to turn on WinSockCleanUp just to be safe? What risk do I
take? What is the negative impact? What will resetting the winsock cause
with respect to other TCP/IP applications? Performance impact? Stability
impact? (After all, if there IS no impact, why would it not be ON by
default)?

 

There should be no negative impact of resetting the winsock it would be like
restarting your smtp32 service. The reason why the default is not ON is
because there can be a performance impact to declude as when the \proc
reaches 0 files Declude will not process any more emails till the winsock
has reset, which can cause a slight delay most likely not more than 10
seconds also remember that the condition that the \proc directory reaches 0
files is not very often.

 

Imail Bug: Has Ipswitch acknowledged that bug, e.g., they are fixing it?
Or is that something that we still need to take up with them? That option is
quite old and IMail has seen several new versions since then. So I wonder!

Not sure if it has been resolved, and I can't remember which version this
problem came about but we have not seen this issue for quite some time now
so they may have fixed it with the later versions of Imail

 

 

David Barker
Director of Product Management
Your Email security is our business
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]

 

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Wednesday, May 30, 2007 12:45 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Thanks Dave.

 

So:

 

a)   Does the scenario that I described (which was not specific to IMAIL
or Declude but also effected other TCP/IP applications on that machine)
still fit the bill?

b)   What if I were to turn on WinSockCleanUp just to be safe? What risk
do I take? What is the negative impact? What will resetting the winsock
cause with respect to other TCP/IP applications? Performance impact?
Stability impact? (After all, if there IS no impact, why would it not be ON
by default)?

c)   Imail Bug: Has Ipswitch acknowledged that bug, e.g., they are
fixing it? Or is that something that we still need to take up with them?
That option is quite old and IMail has seen several new versions since then.
So I wonder!

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
Barker
Sent: Wednesday, May 30, 2007 10:11 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Some installs of IMail had an issue where there winsock would cause problems
for network functionality, this was a bug in Imail, it seemed by stopping
smtp32 service of Imail resolved the issue. Declude uses the  winsockcleanup
to reset the winsock to deal with this. winsockcleanup kicks in when the
\proc directory is empty or reaches 0 files Decludeproc will reset the
winsock. 

 

David Barker
Director of Product Management
Your Email security is our business
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Wednesday, May 30, 2007 9:34 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

Does anyone have any comment on the attached email (possibly even Declude
personnel)?  I checked the mailing list archive - and it seems to imply as
if the WinsockCleanup is specific to DNS problems and results in queues
filling up. In my example, Imail and Declude didn't seem to be filling up
queues. The couldn't because TCP/IP would not let any inbound connections go
through.

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Friday, May 25, 2007 4:03 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Winsock Cleanup
Sensitivity: Personal

 

Hi,

 

What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots for
Hotfixes), the mail server stopped working on the TCP/IP level. It didn't
respond to Ping from the outside. You could log into the console and Ping to
itself.

 

There was also some notice about a Browser Election during the outage - so
it seems as if there was still communication on the Ethernet layer (such as
LAN segment broadcasts). A reboot resolved the issue.

 

Does this sound like the situation that this option is intended to fix:

 

#WINSOCKCLEANUP some customers had issues related to their network stack
causing loss of functionality for basic 

#network operations.The default for this directive is OFF

 

#WINSOCKCLEANUP

Re: [Declude.JunkMail] Winsock Cleanup

2007-05-30 Thread Matt

Andy,

I found that this causes big spikes and valleys because Declude will 
batch process E-mails.  i.e. it moves in x number of message pairs to 
work and doesn't keep moving in newer files while it waits for that 
batch to finish processing fully, and your CPU goes to zero, then it 
resets the Winsock and moves another batch into Work and the CPU spikes 
back up to 100% (if you have a moderate amount of volume.


I would only use this if you are having an issue.  I too turned it on 
just to be safe, but it has some bad effects.  I am not aware of any 
Winsock issues since upgrading to 4.x.


Matt



Andy Schmidt wrote:


Thanks Dave.

 


So:

 

a)   Does the scenario that I described (which was not specific to 
IMAIL or Declude but also effected other TCP/IP applications on that 
machine) still fit the bill?


b)   What if I were to turn on WinSockCleanUp just to be safe? 
What risk do I take? What is the negative impact? What will resetting 
the winsock cause with respect to other TCP/IP applications? 
Performance impact? Stability impact? (After all, if there IS no 
impact, why would it not be ON by default)?


c)   Imail Bug: Has Ipswitch acknowledged that bug, e.g., they are 
fixing it? Or is that something that we still need to take up with 
them? That option is quite old and IMail has seen several new versions 
since then... So I wonder!


 

*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
*David Barker

*Sent:* Wednesday, May 30, 2007 10:11 AM
*To:* declude.junkmail@declude.com
*Subject:* RE: [Declude.JunkMail] Winsock Cleanup
*Sensitivity:* Personal

 

Some installs of IMail had an issue where there winsock would cause 
problems for network functionality, this was a bug in Imail, it seemed 
by stopping smtp32 service of Imail resolved the issue. Declude uses 
the  winsockcleanup to reset the winsock to deal with this. 
winsockcleanup kicks in when the \proc directory is empty or reaches 0 
files Decludeproc will reset the winsock.


 


David Barker
Director of Product Management
Your Email security is our business
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]

 

 

*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
*Andy Schmidt

*Sent:* Wednesday, May 30, 2007 9:34 AM
*To:* declude.junkmail@declude.com
*Subject:* RE: [Declude.JunkMail] Winsock Cleanup
*Sensitivity:* Personal

 


Hi,

 

Does anyone have any comment on the attached email (possibly even 
Declude personnel)?  I checked the mailing list archive -- and it 
seems to imply as if the WinsockCleanup is specific to DNS problems 
and results in queues filling up. In my example, Imail and Declude 
didn't seem to be filling up queues. The couldn't because TCP/IP would 
not let any inbound connections go through...


 

*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
*Andy Schmidt

*Sent:* Friday, May 25, 2007 4:03 PM
*To:* declude.junkmail@declude.com
*Subject:* [Declude.JunkMail] Winsock Cleanup
*Sensitivity:* Personal

 


Hi,

 


What are the symptoms related to Winsock Cleanup?

 

After running fine for 2 months or so (except for occasional reboots 
for Hotfixes), the mail server stopped working on the TCP/IP level. It 
didn't respond to Ping from the outside. You could log into the 
console and Ping to itself.


 

There was also some notice about a Browser Election during the outage 
-- so it seems as if there was still communication on the Ethernet 
layer (such as LAN segment broadcasts). A reboot resolved the issue.


 


Does this sound like the situation that this option is intended to fix:

 

*#WINSOCKCLEANUP some customers had issues related to their network 
stack causing loss of functionality for basic *


*#network operations.The default for this directive is OFF*

* *

*#WINSOCKCLEANUP  OFF*

 

Is it consistent with this problem, that the server might have worked 
fine for a few months and had been rebooted just a few days prior -- 
and to suddenly display this behavior?


 


What's the impact if that is set to ON unnecessarily?

 


Best Regards,

Andy


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com.


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com.


---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail. The archives can be found
at http://www.mail-archive.com. 



---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.