Re: [Bug 247067] Re: Evolution fails to launch

2008-10-02 Thread Frank Hieber
OK, thanks for the help.  The problem never returned.  I still have some
other bugs, but that one is gone.

Frank

On Thu, Oct 2, 2008 at 11:59 AM, hggdh [EMAIL PROTECTED] wrote:

 I am closing this bug INVALID. Upstream could not reproduce it, and the
 original reporter suddenly  got it working.

 So nobody knows how/when/why this happens/happened.

 Please feel free to re-open on new data.

 ** Changed in: evolution (Ubuntu)
   Status: Triaged = Invalid

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Re: [Bug 247067] Re: Evolution fails to launch

2008-07-25 Thread Frank Hieber
OK, this was strange.  Out of the blue, Evolution popped up a handful of
appointment alerts.  So apparently part of the application was running in
the background.  I decided to attempt to launch Evolution and it launched
correctly.  It even showed the folder subscription that I had selected that
seemed to be the initial source of the problems.  I've since disabled those
subscriptions in case those were the source of the problem.  I don't know
yet if it will continue to work, but for now, it is working.  I'll let you
know if the situation changes.

Frank

On Sat, Jul 19, 2008 at 7:42 AM, hggdh [EMAIL PROTECTED] wrote:

 Yes, Frank, so far you are the single one.

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Re: [Bug 247067] Re: Evolution fails to launch

2008-07-18 Thread Frank Hieber
The Exchange module is the reason that I am using Evolution. Otherwise  
I might as well use Thunderbird. Am I the only person with this problem?

Frank Hieber

Sent from my iPod Touch

On Jul 18, 2008, at 2:43 PM, hggdh [EMAIL PROTECTED] wrote:

 The gdb trace shows the problem on evolution-exchange, with e2k- 
 result.c
 @line 435 triggering it.

 This is the piece of code that drives it:

 e2k_results_free (E2kResult *results, int nresults)
 {
int i;

for (i = 0; i  nresults; i++)
e2k_result_clear (results[i]);
g_free (results);
 }


 I understand, from your last comment, that you are running 2.22.3.1  
 now. Is that correct?

 Also -- you may probably bypass this error if you uninstall evolution-
 exchange.

 ** Bug watch added: GNOME Bug Tracker #543663
   http://bugzilla.gnome.org/show_bug.cgi?id=543663

 ** Also affects: evolution via
   http://bugzilla.gnome.org/show_bug.cgi?id=543663
   Importance: Unknown
   Status: Unknown

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Re: [Bug 247067] Re: Evolution fails to launch

2008-07-16 Thread Frank Hieber
I tried to start with a new user and I had the same problem.  I then enabled
the 'Proposed' repository so that I could update to the latest version.
That doesn't seem to have helped either.  Does evolution store settings
someplace other than at /home/username/.evolution?  I've tried to delete my
'.evolution' folder and it seems to put all of the old settings back just
like they were, but I can't figure out where it is pulling from.  I've given
up on repairing it.  I thought I'd just start over but I can't even do
that.  I tried to purge evolution from my computer but it held some settings
somewhere that I can't find.

Frank

On Tue, Jul 15, 2008 at 4:58 PM, Chris Coulson [EMAIL PROTECTED]
wrote:

 Frank - would you mind trying to launch Evolution from a fresh user
 account on your machine, to see if this problem is related to your
 profile?

 You can create a new user by going to System - Administration - Users
 and Groups

 Thanks!

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Re: [Bug 247067] Re: Evolution fails to launch

2008-07-11 Thread Frank Hieber
I tried to do this, but nothing happened.  Have any other suggestions?  I'm
limping along without evolution by using Outlook Web Access and my iPod
Touch to keep up with my email, but it is not what I would call efficient.

Frank

On Thu, Jul 10, 2008 at 1:15 PM, hggdh [EMAIL PROTECTED] wrote:

 Hello Frank,

 The console output and the .xsession-errors both point to a critical
 error on memory management, which seem to cause Evolution to die.

 Unfortunately, we do not have a nice backtrace to follow this up... so I
 would like to check some other things with you:

 (1) Could you please enable apport (automatic trace collector)? To do so,
 please open a terminal, and edit '/etc/default/apport', and change
 'enabled=0' to 'enabled=1'. You can use 'sudo gedit /etc/default/apport',
 for example.
 (2) after enabling apport, please reproduce your issue. At he end you
 should have apport kicking in on a pop-up; open a new bug, and refer to this
 one (we will then close this one, and follow up on the new bug).

 Also, please be aware that we will be releasing Evolution 2.22.3.1 in a
 few (and it might already be available on the Hardy-proposed
 repositories), and it might be worth it to check if you still experience
 this issue on 2.22.3.1.

 Thank you.

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[Bug 247067] Re: Evolution fails to launch

2008-07-11 Thread Frank Hieber
I installed the Evolution dbg package and reran the backtrace using GDB.
It seemed to work a bit better this time.  I've attached the backtrace.
I hope that there is something in there that you can use.  I did notice
that the console generated an error message when I launched Evolution
about being unable to connect to subscribed folders.  That was the last
thing that I changed before I started having problems, so that is a
likely suspect.  I tried to subscribe to a public folder on our exchange
server.  But it didn't seem to work.  I thought that I unsubscribed
before restarting Evolution, but maybe I missed something.  Evolution
started using GDB, but it would not allow me to access the Exchange
Server.  My Gmail account appeared to be working though.

** Attachment added: GDB backtrace with Evolution-exchange debug package 
installed
   http://launchpadlibrarian.net/15969814/gdb-evolution.txt

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[Bug 247067] Re: Evolution fails to launch

2008-07-09 Thread Frank Hieber

** Attachment added: Backtrace of Evolution trying to launch
   http://launchpadlibrarian.net/15922761/gdb-evolution.txt

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[Bug 247067] [NEW] Evolution fails to launch

2008-07-09 Thread Frank Hieber
Public bug reported:

Binary package hint: evolution

Evolution no longer will launch.  I've attempted to attach a backtrace
captured during launch.  I'm not sure if it captures the problem or not.
I have to press control-c during the launch because gdb hangs.  If I
launch with evolution --disable-eplugin the application will launch,
but nothing works.  I'm using an MS Exchange account.  I'm using Ubuntu
8.04 x64.  I found that if I launch with plugins disabled as mentioned
above, I can create an IMAP gMail account.  I can disable the 'Exchange'
account and Evolution will launch as expected.

1)Description:Ubuntu 8.04.1
Release:8.04
2) evolution:
  Installed: 2.22.2-0ubuntu2
  Candidate: 2.22.2-0ubuntu2
  Version table:
 *** 2.22.2-0ubuntu2 0
500 http://archive.linux.duke.edu hardy-updates/main Packages
100 /var/lib/dpkg/status
 2.22.2-0ubuntu1.2 0
500 http://archive.linux.duke.edu hardy-security/main Packages
 2.22.1-0ubuntu3 0
500 http://archive.linux.duke.edu hardy/main Packages
3) I expect the application to launch
4) It looks like it is trying to launch for about 3-5 seconds then exits.

** Affects: evolution (Ubuntu)
 Importance: Undecided
 Status: New

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Re: [Bug 247067] Re: Evolution fails to launch

2008-07-09 Thread Frank Hieber
Attached is the output from the terminal when I attempt to launch the
application.
Also the .xsession-errors file.

Frank


On Wed, Jul 9, 2008 at 1:18 PM, Chris Coulson [EMAIL PROTECTED]
wrote:

 Thank you for taking the time to report this bug and helping to make
 Ubuntu better. Unfortunately we can't fix it, because your description
 didn't include enough information, and your backtrace does not contain
 any relevant information.

 Could you please try running Evolution from the terminal (by going to
 Applications - Accessories - Terminal and then typing 'evolution') and
 then pasting any messages here. Could you also attach your ~/.xsession-
 errors file after you have attempted to run Evolution.

 Thanks

 ** Changed in: evolution (Ubuntu)
   Status: New = Incomplete

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** Attachment added: evolution.txt
   http://launchpadlibrarian.net/15924103/evolution.txt

** Attachment added: .xsession-errors
   http://launchpadlibrarian.net/15924104/.xsession-errors

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Re: [Bug 172613] Re: Preview pane freezes

2007-12-21 Thread Frank Hieber
I don't think that there is a Crash Report created, because the application
is still functioning.  Just a single portion of the screen is no longer
updating.  I tried to get a back-trace, but I could not get it to work.  Is
there a simpler way to capture back-trace data?

Frank

On Dec 21, 2007 10:32 AM, Pedro Villavicencio [EMAIL PROTECTED] wrote:

 Thank you for taking the time to report this bug and helping to make
 Ubuntu better. However the trace you submitted isn't good enough to
 determine where's the problem. Please follow these instuctions to have
 apport report a new bug about your crash that can be dealt with by the
 automatic retracer.

 If you are using Ubuntu with the Gnome desktop environment - launch
 nautilus and navigate to your /var/crash directory and double click on
 the crash report you wish to submit.

 I'm closing this bug report since the process outlined above will
 automatically open a new bug report which can then dealt with more
 efficiently. Thanks in advance for your cooperation and understanding.

 ** Changed in: evolution (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 172613] Preview pane freezes

2007-11-28 Thread Frank Hieber
Public bug reported:

Binary package hint: evolution

The Evolution email Preview Pane repeatedly freezes when it displays an
email with any sort of image or HTML embedded.  It doesn't matter where
the email comes from.  The rest of the program still works.  I can
double click on the email and it opens and displays fine, but the
preview pane is stuck on a previous email.  Even if I delete the email,
it remains displayed.  The only solution that I've found so far is to
kill the application and restart.  Attempts to cleanly shut down the
application cause the application to freeze.

ProblemType: Bug
Architecture: i386
Date: Wed Nov 28 09:32:18 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: vmnet vmmon nvidia
Package: evolution 2.12.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: evolution --component=mail
ProcCwd: /home/frankh
ProcEnviron:
 
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux yak-itmngr 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 
i686 GNU/Linux

** Affects: evolution (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

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[Bug 172613] Re: Preview pane freezes

2007-11-28 Thread Frank Hieber

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/10626298/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/10626299/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/10626300/ProcStatus.txt

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Re: [Bug 172613] Re: Preview pane freezes

2007-11-28 Thread Frank Hieber
Thank you.  I'll try to get a backtrace.  It happens several times each day,
so it shouldn't take long...


On Nov 28, 2007 10:28 AM, Pedro Villavicencio [EMAIL PROTECTED] wrote:

 Thanks for your bug report. Please try to obtain a backtrace
 http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
 bug report. This will greatly help us in tracking down your problem.

 ** Changed in: evolution (Ubuntu)
   Importance: Undecided = Medium
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
   Status: New = Incomplete

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[Bug 172613] Re: Preview pane freezes

2007-11-28 Thread Frank Hieber
I tried to generate a backtrace using the instructions here:
https://wiki.ubuntu.com/Backtrace
but Evolution would not launch.  I've listed the text of the session below.  I 
tried to run as root using 'sudo' and that seemed to work, but it wanted to 
launch evolution as if it were a new installation (no email configured at all).


[EMAIL PROTECTED]:~$ gdb evolution 21 | tee gdb-evolution.txt
GNU gdb 6.6-debian
Copyright (C) 2006 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type show copying to see the conditions.
There is absolutely no warranty for GDB.  Type show warranty for details.
This GDB was configured as i486-linux-gnu...
Using host libthread_db library /lib/tls/i686/cmov/libthread_db.so.1.
(gdb) handle SIG33 pass nostop noprint
SignalStop  Print   Pass to program Description
SIG33 NoNo  Yes Real-time event 33
(gdb) set pagination 0
(gdb) run evolution
Starting program: /usr/bin/evolution evolution
[Thread debugging using libthread_db enabled]
[New Thread -1233549648 (LWP 9954)]
CalDAV Eplugin starting up ...
[New Thread -1239757936 (LWP 9957)]
[Thread -1239757936 (LWP 9957) exited]
[New Thread -1239757936 (LWP 9958)]
[Thread -1239757936 (LWP 9958) exited]
evolution-shell-Message: Killing old version of evolution-data-server...
** (evolution:9954): DEBUG: mailto URL command: evolution %s
** (evolution:9954): DEBUG: mailto URL program: evolution
[New Thread -1239757936 (LWP 9977)]

(evolution:9954): evolution-shell-WARNING **: Invalid URI: evolution
[New Thread -1275470960 (LWP 9978)]
[New Thread -1283863664 (LWP 9979)]
[Thread -1275470960 (LWP 9978) exited]
[New Thread -1275470960 (LWP 1)]

(evolution:9954): evolution-mail-WARNING **: Failed to refresh folders:
No such folder

(evolution:9954): evolution-mail-WARNING **: Failed to refresh folders: No such 
folder
[New Thread -1293943920 (LWP 10027)]

Program received signal SIGINT, Interrupt.
[Switching to Thread -1233549648 (LWP 9954)]
0xe410 in __kernel_vsyscall ()
(gdb) quit
The program is running.  Exit anyway? (y or n) y

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[Bug 126225] Re: e. does update mail in preview view

2007-11-07 Thread Frank Hieber
Symptoms are exactly as original poster describes, except that it does
not resolve itself in -2-5 minutes.  I must restart the application.
Selecting File/Quit does not shutdown the application though.  The
window becomes gray and remains that way indefinitely.  I've let it sit
for 30-40 minutes.  I use 'PS aux|grep evolution to locate still
running applications and kill them one at a time until the window
closes.  Then restart the application.  All works fine until the
situation repeats.

** Attachment added: Screenshot- Evolution.png
   http://launchpadlibrarian.net/10302702/Screenshot-%20Evolution.png

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