[Bug 572115] Re: Brasero copy to image, select window "close" button badly named

2010-06-11 Thread Matthew Paul Thomas
** Description changed:

- If you use Brasero to copy a disk to a .iso file, you need to select
- which file you would like to use.  In the File selector window that
- comes up the only button down the bottom right of the window is "Close".
- Now if I click that is it going to use the file I just selected, or
- revert back to what it was before I click it?  I know the answer because
- I have done it 50 odd times now, but it still annoys me every time.  Why
- not "Open", "Save", "Select" or something like that?
+ 1. Launch Brasero.
+ 2. Choose "Disc copy".
+ 3. Insert a CD/DVD.
+ 4. In the "Select a disc to write to" menu, choose "Image File".
+ 5. Choose "Properties".
+ 
+ What happens: In the resulting file selector, the only button down the
+ bottom right of the window is "Close".  Now if I click that is it going
+ to use the file I just selected, or revert back to what it was before I
+ click it?  I know the answer because I have done it 50 odd times now,
+ but it still annoys me every time.  Why not "Open", "Save", "Select" or
+ something like that?
  
  Oh while I am at it, the button to open this window is labeled
  "Properties".  Why not "Browse" or something of that nature?

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Brasero copy to image, select window "close" button badly named
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[Bug 592448] [NEW] "Keyboard Layout Options" misspells Caps Lock as "CapsLock"

2010-06-10 Thread Matthew Paul Thomas
Public bug reported:

gnome-control-center 1:2.30.0-0ubuntu4, Ubuntu 10.04

1. Navigate to "System" > "Preferences" > "Keyboard" > "Layouts" >
"Options" > "Caps Lock key behavior".

The heading correctly spells it "Caps Lock". But 13 of the 14 options
inside misspell it as "CapsLock".

** Affects: control-center (Ubuntu)
 Importance: Undecided
 Status: New

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"Keyboard Layout Options" misspells Caps Lock as "CapsLock"
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[Bug 95853] Re: Add an option to get a confirmation dialog before deleting files in Nautilus

2010-06-10 Thread Matthew Paul Thomas
When an interface makes something too easy to do, it often causes
arguments like this one. One group of people gets frustrated that they
keep doing the thing by mistake. And another group of people -- for whom
"too easy" seems like an oxymoron -- can't believe that the first group
are making the mistake, so they resort to unhelpful insults. (I know
this because I was once in the second group, arguing against people who
complained that Mozilla's Ctrl+Enter keyboard combo made it too easy to
send an e-mail message by mistake.)

Adding a confirmation alert is one way to make something more difficult
to do, but it is the most crass way. A much simpler solution would be to
change the keyboard combo for sending something to the trash, so that it
requires two keys rather than one.

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2010-06-10 Thread Matthew Paul Thomas
Kolargol00 and Pevzi, if you have any specific examples of inconsistent
use of icons, please report them as separate bugs. Thanks.

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(design decision) Icons missing from context menu , dialogue buttons , firefox 
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[Bug 526552] Re: Music->Close menu item and Ctrl-W do nothing

2010-06-01 Thread Matthew Paul Thomas
The current recommended behavior
: "A
compliant player should also keep playing if you close its window while
it is playing; exit if you close its window while it is not playing; and
remember exact state across sessions, so that after exit and relaunch it
is as if the player had never exited."

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[Bug 495403] Re: Do not raise windows or dialogs without user input

2010-05-28 Thread Matthew Paul Thomas
This bug is invalid, because sometimes when a new window opens, you
absolutely want it to take focus from whichever window had focus before.
A simple example is launching an application: if you start a Web browser
and it takes only two seconds to open, it would be frustrating if it
wasn't focused when it did open.

The Metacity, Compiz, and kwin window managers each have a focus
stealing prevention algorithm which tries to guess whether it's
appropriate to focus a new window or not. As I wrote in bug 67476, if
you have suggestions for improving this algorithm, I suggest you work
with other interested people (such as those subscribed to the Brainstorm
"idea") on a specification with a flow chart for how it should work.
Include a description of how it would differ from the existing
algorithm, and examples of how it would do better. If you don't know
what the existing algorithm is, that should be your first step. Once
you're done, posting to the Ayatana list would be a good way of getting
your specification reviewed.

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[Bug 67476] Re: Dialogs of background applications pop up in the foreground

2010-05-28 Thread Matthew Paul Thomas
Unfortunately, most of the comments on this bug report -- including
those by jmspeex, ChrisH, Gok6tm, user2037, Michael, Thomas Folz-
Donahue, Greg K Nicholson, and avdd -- have nothing to do with the bug.

This bug report, like the Gnome bug report it links to, is specifically
about dialogs belonging to background windows. It is not about focus
stealing prevention in general. If you have suggestions for improving
the focus stealing prevention algorithm, I suggest you work together on
a specification with a flow chart for how it should work. Include a
description of how it would differ from the existing algorithm, and
examples of how it would do better. If you don't know what the existing
algorithm is, research that first.

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[Bug 426232] Re: From search field, Down key selects first result but doesn't focus it

2010-05-24 Thread Matthew Paul Thomas
That is still incorrect behavior.
: "By
default, none of the rows in a software list view should be selected …
If no item is selected, pressing the Down arrow key should select the
first row, and conversely pressing the Up arrow key should select the
last row."

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>From search field, Down key selects first result but doesn't focus it
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[Bug 388547] Re: Volume keys don't work inside a full-screen game

2010-05-07 Thread Matthew Paul Thomas
Oops, sorry, I missed the part where this bug was in Jaunty.

Leonardo, can you give some examples of games where Ubuntu has the
problem? Does it have the same problem in later Ubuntu versions?

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[Bug 388547] Re: fullscreen games + volume control

2010-05-07 Thread Matthew Paul Thomas
This is a regression. In Ubuntu 9.04, I could change the volume while
playing (for example) Briquolo or Hedgewars. In 10.04, I can't. I don't
remember whether I could in 9.10.

** Also affects: gnome-settings-daemon (Ubuntu)
   Importance: Undecided
   Status: New

** Summary changed:

- fullscreen games + volume control
+ Volume keys don't work inside a full-screen game (regression)

** Summary changed:

- Volume keys don't work inside a full-screen game (regression)
+ Volume keys don't work inside a full-screen game

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2010-04-23 Thread Matthew Paul Thomas
** Changed in: libgnome
   Status: New => Invalid

** Changed in: libgnome (Ubuntu)
   Status: Confirmed => Invalid

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(design decision) Icons missing from context menu , dialogue buttons , firefox 
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[Bug 224475] Re: Pressing volume/brightness key changes window focus (e.g. makes Flash exit full screen)

2010-04-07 Thread Matthew Paul Thomas
** Description changed:

  When the brightness or volume keys are pressed on a keyboard, focus
  changes in the current window. At its mildest, this has odd visual
  effects. At its worst, it causes the Adobe Flash player to exit full-
  screen mode.
  
  Steps to reproduce, A:
  1. Start playing a movie full-screen with the Adobe Flash plug-in.
  2. Press a brightness or volume key on the keyboard.
  What happens: The Flash plug-in exits full screen.
  What should happen: It shouldn't.
  
  Steps to reproduce, B:
+ 0. Switch to a theme where the focused and unfocused selection colors are 
obviously different, e.g. New Wave.
  1. In any standard GTK text field (e.g. GEdit or Geany), select some text.
  2. Press a brightness or volume key on the keyboard.
  What happens: The selected text momentarily goes grey.
  What should happen: The selected text stays the same color.
  
  Steps to reproduce, C:
  1. Start writing an OpenOffice.org Writer document.
  2. Press a brightness or volume key on the keyboard.
  What happens: The insertion point disappears for as long as the key is being 
pressed.
  What should happen: The insertion point keeps blinking as normal.
  
  Steps to reproduce, D:
  1. In Firefox, tab to a link in a page, so that its URL appears in the status 
bar.
  2. Press a brightness or volume key on the keyboard.
  What happens: The URL momentarily disappears from the status bar.
  What should happen: The URL stays where it is.
  
  UPSTREAM ADOBE ISSUE: http://bugs.adobe.com/jira/browse/FP-902. Please
  register via the link in the top right and vote for and watch the issue
  if you are affected by it, so that it gets the appropriate amount of
  attention from Adobe.
  
  ProblemType: Bug
  Architecture: i386
  Date: Wed Apr 30 01:57:44 2008
  DistroRelease: Ubuntu 8.04
  Package: flashplugin-nonfree 9.0.124.0ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
   SHELL=/bin/bash
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_US.UTF-8
  SourcePackage: flashplugin-nonfree
  Uname: Linux 2.6.24-16-generic i686

** Summary changed:

- Pressing volume/brightness key changes window focus (e.g. makes Flash exit 
full screen)
+ [MASTER] Volume/brightness/eject key briefly changes window focus (e.g. makes 
Flash exit full screen)

** Description changed:

- When the brightness or volume keys are pressed on a keyboard, focus
+ When a brightness, volume, or eject key is pressed on a keyboard, focus
  changes in the current window. At its mildest, this has odd visual
  effects. At its worst, it causes the Adobe Flash player to exit full-
  screen mode.
  
  Steps to reproduce, A:
  1. Start playing a movie full-screen with the Adobe Flash plug-in.
- 2. Press a brightness or volume key on the keyboard.
+ 2. Press a brightness, volume, or eject key on the keyboard.
  What happens: The Flash plug-in exits full screen.
  What should happen: It shouldn't.
  
  Steps to reproduce, B:
  0. Switch to a theme where the focused and unfocused selection colors are 
obviously different, e.g. New Wave.
  1. In any standard GTK text field (e.g. GEdit or Geany), select some text.
- 2. Press a brightness or volume key on the keyboard.
+ 2. Press a brightness, volume, or eject key on the keyboard.
  What happens: The selected text momentarily goes grey.
  What should happen: The selected text stays the same color.
  
  Steps to reproduce, C:
  1. Start writing an OpenOffice.org Writer document.
- 2. Press a brightness or volume key on the keyboard.
+ 2. Press a brightness, volume, or eject key on the keyboard.
  What happens: The insertion point disappears for as long as the key is being 
pressed.
  What should happen: The insertion point keeps blinking as normal.
  
  Steps to reproduce, D:
  1. In Firefox, tab to a link in a page, so that its URL appears in the status 
bar.
- 2. Press a brightness or volume key on the keyboard.
+ 2. Press a brightness, volume, or eject key on the keyboard.
  What happens: The URL momentarily disappears from the status bar.
  What should happen: The URL stays where it is.
  
  UPSTREAM ADOBE ISSUE: http://bugs.adobe.com/jira/browse/FP-902. Please
  register via the link in the top right and vote for and watch the issue
  if you are affected by it, so that it gets the appropriate amount of
  attention from Adobe.
  
  ProblemType: Bug
  Architecture: i386
  Date: Wed Apr 30 01:57:44 2008
  DistroRelease: Ubuntu 8.04
  Package: flashplugin-nonfree 9.0.124.0ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
   SHELL=/bin/bash
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_US.UTF-8
  SourcePackage: flashplugin-nonfree
  Uname: Linux 2.6.24-16-generic i686

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[MASTER] Volume/brightness/eject key briefly changes window focus (e.g. makes 
Flash exit full screen)
https://bugs.launchpad.net/bugs/224475
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[Bug 554652] Re: Panel menus/applets should present consistent behaviour

2010-04-07 Thread Matthew Paul Thomas
We are gradually fixing this with our status menus in indicator-applet.


For the reason Sebastien gave, it is counterproductive to have a single
report covering different fixes to unrelated packages. Use a single bug
report only if the patch that fixes a bug in one place is likely to be
reusable to fix it in another place, or if the nature of the bug
requires that multiple packages be changed near-simultaneously. Neither
are true here.

** Changed in: deskbar-applet (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: gnome-netstatus (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: gnome-applets (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: network-manager (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: indicator-applet (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: tracker (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: gnome-bluetooth (Ubuntu)
   Status: Confirmed => Invalid

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[Bug 393585] Re: Focused/unfocused selection colors are confusingly similar

2010-04-06 Thread Matthew Paul Thomas
Fixing this would involve making the focused selection color
substantially more colorful than the unfocused selection color -- for
example, aubergine vs. grey, or orange vs. grey.

Unfortunately, the Light themes appear to be using the selection color
to color buttons. For example if I set the selection color to aubergine,
all buttons go purple too. Fixing that might be difficult enough to take
this out of the realm of a papercut.

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[Bug 393585] Re: Selected items do not change color when window is unfocused

2010-04-06 Thread Matthew Paul Thomas
This is a valid bug, but it is a bug in various themes rather than in
Nautilus.

For example, in DarkRoom, Elementary, Human-Clearlooks, and Shiki-Dust,
the focused selection color is exactly the same as the unfocused
selection color, which is nasty.

In Ambiance, Radiance, Clearlooks, Dust, Glossy, and Human, the focused
selection color is very nearly the same as the unfocused selection
color, which is bad.

In Mist, the focused selection color is exactly the same as the
unfocused selection color, but the text color is different, which is
weird.

New Wave is the only theme I have installed where this bug does not
exist at all: the focused selection color is peach while the unfocused
selection color is grey.

The problem also occurs in Ubuntu Software Center: it is difficult to
tell which pane is focused, because the selected row in the navigation
pane looks so similar regardless.

** Also affects: light-themes (Ubuntu)
   Importance: Undecided
   Status: New

** Summary changed:

- Selected items do not change color when window is unfocused
+ Focused/unfocused selection colors are confusingly similar

** Description changed:

+ Problem occurs with: Ambiance, Radiance, Clearlooks, DarkRoom,  Dust, 
Elementary, Glossy, Human, Human-Clearlooks
+ Does not occur with: New Wave
+ 
  For example, open a Nautilus window and select an icon.  Switch focus to
  the desktop by clicking on it.  The window is not active but the icon in
  it retains the "selected items" color.  It appears as though it is still
  selected and that it can be modified by keyboard shortcuts.  By clicking
  on an icon on the desktop it changes color to be selected an now it
  appears that two items are selected.
  
  Several times I've deleted things by accident due to this, especially
  when I was new to GNOME.  I would have several windows open with items
  selected.  I would see the item I want selected and hit the delete key
  to remove it, only to realize that I had some other window focused where
  I had deleted something else.
  
  In Windows selected items in unfocused windows turn gray.  I think it
  also adds another visual clue as to what window is focused besides just
  the title bar.
  
  Firefox and Thunderbird deliver the behavior I expect (probably because
  they are only faux GTK apps).  Select some text in Firefox and then
  focus to another window and you will see that the selected text turns
  gray, indicating it is not active.  Try that in gedit or evince and the
  text will remain blue.

** Changed in: hundredpapercuts
   Status: Invalid => New

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[Bug 387791] Re: "Do not disconnect" and "ok to disconnect" device notifications should not use the same icon

2010-04-06 Thread Matthew Paul Thomas
Notification bubbles are not a "notification system", they are just one
notification mechanism. See
 for an overview
of other mechanisms.

gnome-disk-utility used to use a notification bubble for this situation.
But with Notify OSD, when a bubble disappeared, the unmounting wouldn't
necessarily have finished yet. So we fixed gnome-disk-utility to use a
progress window instead, as it really should have in the first place.
(After all, other kinds of file moving and copying use a progress
window.)

>From the design specification for the progress window
: "The title and
icon for the progress window should be the name and icon for the
volume." For that reason, in the absence of an explanation for why it
should change icons part-way through, I'm closing this bug report.

If there are indeed "two popups" instead of one, please report a
separate papercut about that. And if the window sometimes doesn't appear
at all, please report a separate papercut about that. Either of those
situations could have made it seem as if two separate icons should be
used.

** Changed in: gnome-disk-utility (Ubuntu)
   Status: Triaged => Invalid

** Changed in: hundredpapercuts
   Status: Confirmed => Invalid

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"Do not disconnect" and "ok to disconnect" device notifications should not use 
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[Bug 464535] Re: Battery monitor on tray says "Laptop battery is fully charged" all the time

2010-04-02 Thread Matthew Paul Thomas
Allan, do you have the equivalent problem in Lucid, as shown in my
screenshot? If so we should update the summary+description.

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[Bug 464535] Re: Battery monitor on tray says "Laptop battery is fully charged" all the time

2010-04-02 Thread Matthew Paul Thomas

** Attachment added: "screenshot"
   http://launchpadlibrarian.net/42881320/Screenshot-1.png

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[Bug 334809] Re: design problem? infinite wait for long queue

2010-03-30 Thread Matthew Paul Thomas
It is possible for a program to be standards-compliant and badly-behaved
at the same time. With notification-daemon, the same programs would be
causing either a queue just as bad, multiple overlapping notifications
(which is no use to anyone), or notifications which are too brief to
read.

That said, if there is any part of
 that is not
implemented, please report a separate bug for that, preferably with a
test case.

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design problem? infinite wait for long queue
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[Bug 81608] Re: Please use DejaVu Sans Condensed as the default font

2010-03-30 Thread Matthew Paul Thomas
The Liberation fonts exist only for width compatibility with documents
that were using Helvetica and Times New Roman. They are too ugly to use
for anything else, and we won't be using them in Ubuntu's interface. As
described in , Dalton Maag
is working on a new interface font for Ubuntu, currently scheduled for
10.10.

** Changed in: libgnome (Ubuntu)
   Status: New => Won't Fix

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[Bug 535447] Re: the text in gnome-keyboard-preferences status applet does not respect theme colours

2010-03-24 Thread Matthew Paul Thomas
It seems to be fixed now.

** Attachment added: "screenshot"
   http://launchpadlibrarian.net/41851686/usa.png

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[Bug 518950] Re: USA keyboard layout installed after each reboot

2010-03-24 Thread Matthew Paul Thomas
This looks like the same as bug 530999.

To make this report most useful for a developer to work on, it would
help to work out exact steps to reproduce the problem, e.g. in a guest
session.

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[Bug 530999] Re: USA keyboard layout keeps on re-appearing

2010-03-24 Thread Matthew Paul Thomas
This looks like the same as bug 518950.

To make this report most useful for a developer to work on, it would
help to work out exact steps to reproduce the problem, e.g. in a guest
session.

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[Bug 542772] Re: Add menu metacity the choice of the positioning buttons

2010-03-22 Thread Matthew Paul Thomas
** This bug is no longer a duplicate of bug 543125
   Metacity menu dont show keybindings commands added

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[Bug 542772] Re: Add menu metacity the choice of the positioning buttons

2010-03-21 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 543125 ***
https://bugs.launchpad.net/bugs/543125

Can you explain what you mean by "Metacity menu"? Do you mean the menu
you get when you right-click on a title bar?

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[Bug 507263] Re: Light 1px border around desktop

2010-03-17 Thread Matthew Paul Thomas
** Tags added: gloam

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[Bug 538277] Re: Narrow grey strip at left and right edges of the display

2010-03-12 Thread Matthew Paul Thomas

** Attachment added: "Screenshot of guest session with grey strips highlighted"
   http://launchpadlibrarian.net/40887563/background.png

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[Bug 538277] [NEW] Narrow grey strip at left and right edges of the display

2010-03-12 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: nautilus

Ubuntu Lucid

At every screen resolution, any background picture has a narrow grey
strip at its left and right edges.

The strips do not extend over the panels, and nor do they appear on top
of windows that overlap the left or right of the screen. Therefore it's
a problem with the background picture.

The problem occurs with a background picture downloaded from the
Internet, as well as with every picture I've tried from ubuntu-
wallpapers, so it's a bug with the display of the background picture,
rather than with ubuntu-wallpapers. Therefore I'm guessing it's a
Nautilus bug.

The color of the strip is #d9cebb (R217,G206,B187).

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: gloam

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[Bug 528531] Re: Remove icon from "Quit" entry in indicator menu

2010-03-12 Thread Matthew Paul Thomas
Still a problem in Rhythmbox 0.12.7. Reopening.

** Changed in: rhythmbox (Ubuntu)
   Status: Fix Released => Confirmed

** Description changed:

- Binary package hint: rhythmbox
+ The icon for quit doesn't need to be there, please remove it.
  
- The icon for quit doesn't need to be there, please remove it.
+ 

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[Bug 408294] Re: Notifications do not merge when coming from the same contact

2010-03-11 Thread Matthew Paul Thomas
** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

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[Bug 536705] Re: Empathy's zerconf setup dialog doesn't put default input focus in the first entry

2010-03-11 Thread Matthew Paul Thomas

** Attachment added: "screenshot"
   http://launchpadlibrarian.net/40781401/Screenshot-Empathy%20Accounts.png

** Changed in: empathy (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: hundredpapercuts
   Status: Incomplete => New

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[Bug 530751] Re: "Battery Discharging" is a horribly worded message

2010-03-08 Thread Matthew Paul Thomas
I'm sorry I didn't see this before User Interface Freeze. I agree that
"discharging" is an unpleasant way of putting it. The original proposal
in bug 399492 didn't use that word; I don't know how it ended up like
that.

I agree with Michael that "Running on battery" is better. I've changed
it in the NotifyOSD spec.
 (But
if Ubuntu no longer diverges from upstream gnome-power-manager in
notifications, someone please tell me, and I'll remove that section
altogether. In the long run the NotifyOSD specification should be about
the notification system itself, not about the exact notifications every
program should have.)

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[Bug 534477] Re: Closing "File Operations" into panel is redundant with minimizing

2010-03-08 Thread Matthew Paul Thomas

** Attachment added: "screenshot"
   http://launchpadlibrarian.net/40499620/Screenshot-2.png

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[Bug 534477] [NEW] Closing "File Operations" into panel is redundant with minimizing

2010-03-08 Thread Matthew Paul Thomas
Public bug reported:

nautilus 1:2.29.91-0ubuntu2, Ubuntu Lucid

When moving or copying files that take a long time, a "File Operations"
window opens. This window is both minimizable and closable. Closing it
does not stop or cancel the operation; instead, it effectively minimizes
the window into a status menu aka indicator (or, upstream, into a
notification area item). While the window is open, the menu appears with
a "Show copy dialogue" item, regardless of whether the progress window
is currently focused or not.

It is not sensible design to have two different destinations into which
a window can be minimized. The usual argument here is that minimizing it
into the standard window list takes up too much space; but if so, the
answer shouldn't be to memorize a different way of minimizing it, it
should be to find a way to make standard minimization take up less
space. The extra width is not so onerous that we should delay fixing the
inconsistency until after that happens.

As I wrote in
, "You do not
need a custom status menu if: ... You just want the program to take up a
small space in the panel when minimized." It would be misleading to ship
Ubuntu 10.04 with a new design that we think other developers shouldn't
imitate.

I suggest that:
* the "File Operations" window be made minimizable but not closable
* Nautilus's libappindicator status menu be removed completely.

Making this change would invalidate bug 507486.

** Affects: hundredpapercuts
 Importance: Undecided
 Status: New

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

** Description changed:

- Binary package hint: nautilus
- 
  nautilus 1:2.29.91-0ubuntu2, Ubuntu Lucid
  
  When moving or copying files that take a long time, a "File Operations"
  window opens. This window is both minimizable and closable. Closing it
  does not stop or cancel the operation; instead, it effectively minimizes
  the window into a status menu aka indicator (or, upstream, into a
  notification area item). While the window is open, the menu appears with
  a "Show copy dialogue" item, regardless of whether the progress window
  is currently focused or not.
  
  It is not sensible design to have two different destinations into which
  a window can be minimized. The usual argument here is that minimizing it
  into the standard window list takes up too much space; but if so, the
  answer shouldn't be to memorize a different way of minimizing it, it
  should be to find a way to make standard minimization take up less
  space. The extra width is not so onerous that we should delay fixing the
  inconsistency until after that happens.
  
  As I wrote in
  , "You do not
  need a custom status menu if: ... You just want the program to take up a
  small space in the panel when minimized." It would be misleading to ship
  Ubuntu 10.04 with a new design that we think other developers shouldn't
  imitate.
  
  I suggest that:
  * the "File Operations" window be made minimizable but not closable
- * the libappindicator status menu be removed completely.
+ * Nautilus's libappindicator status menu be removed completely.
  
  Making this change would invalidate bug 507486.

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[Bug 531486] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-04 Thread Matthew Paul Thomas
Hi Milo. We're using "Switch Off" because we think it's more direct and
straightforward, and that in this case it outweighs consistency with
other OSes. Other parts of Gnome have been fixed in other bug reports
(bug 531495, bug 531493, bug 531491).

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[Bug 531620] Re: Battery menu item is very wide when discharging

2010-03-03 Thread Matthew Paul Thomas
** Description changed:

  Binary package hint: gnome-power-manager
  
  "Laptop battery 2 hours 25 minutes remaining (99.4%)"
  
  That's very wide for a menu item.
  
-  proposes just "X H:MM
- left".
+  proposes just "Laptop
+ battery X H:MM left".

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[Bug 531620] [NEW] Battery menu item is very wide when discharging

2010-03-03 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: gnome-power-manager

"Laptop battery 2 hours 25 minutes remaining (99.4%)"

That's very wide for a menu item.

 proposes just "X H:MM
left".

** Affects: gnome-power-manager (Ubuntu)
 Importance: High
 Assignee: Jan Arne Petersen (jpetersen)
 Status: Triaged

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[Bug 531491] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-03 Thread Matthew Paul Thomas
"Your computer failed to sleep" -> "The computer failed to sleep".

We're suffering scope creep here. :-) The changes to mouse/phone/etc
strings are much less important, so if it's going to make the patch
noticably harder to maintain or to get upstream, drop 'em. Otherwise,
looks good.

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[Bug 531486] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-03 Thread Matthew Paul Thomas
Patch looks good, from what I can tell. Thanks!

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[Bug 531495] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-03 Thread Matthew Paul Thomas
So long as this item has a tooltip at all, I think we probably should
leave it as it was, "Shut down the computer". Adding only the words "the
computer" does not make for a useful explanation, whereas "Shut down the
computer" is a subtle reassurance that "Switch Off" does what "Shut
Down" used to do. Thanks!

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[Bug 531491] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-03 Thread Matthew Paul Thomas
"Sleep started" probably should be "Going to sleep"
"Sleep failed" -> "Couldn't sleep"
"Failed to sleep" -> "Couldn't sleep, clowns were eating me"
"Failure to sleep" -> "Can't sleep, clowns will eat me" (not really)

"The battery  is critically low, so the " has a stray space before "is".
(My fault, sorry.)

And from the since-you're-changing-it-anyway department:
"Computer will" -> "The computer will" (2x)
"this computer" -> "the computer" (4 more)
"below the critical level" -> "critically low" (4 more)

The rest of the patch looks good. Thanks!

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[Bug 531493] Re: Switch "Shut Down" to "Switch Off" and "Suspend" to "Sleep"

2010-03-03 Thread Matthew Paul Thomas
+1

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[Bug 528728] Re: Totem BBC plugin cannot connect

2010-02-27 Thread Matthew Paul Thomas
(And now I look at the downloaded file more closely, I see it's
truncated, so Totem probably wouldn't be able to parse it anyway.)

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[Bug 528728] Re: Totem BBC plugin cannot connect

2010-02-27 Thread Matthew Paul Thomas
I have experienced this problem since Wednesday 24th.

The Totem BBC plugin tries to retrieve
. On Wednesday,
loading this in a browser returned a 500 Internal Server Error. Today, I
have tried it twice. The first time it took over a minute to respond,
but eventually returned the desired programming data. The second time it
returned a 500 Internal Server Error. ("Apache/2.2.3 (Red Hat) Server at
uriplay.rad0.net Port 80".)

So, I think it's nothing to do with iPlayer registration, and everything
to do with the uriplay.rad0.net server being overloaded or
misconfigured.

** Attachment added: "Programming data successfully retrieved today"
   http://launchpadlibrarian.net/39855883/availablecontent

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[Bug 498183] Re: Rhythmbox menu does not recognize the player state

2010-02-19 Thread Matthew Paul Thomas
Here's what I did to test this:

1. Launch Rhythmbox.
2. Minimize Rhythmbox.
3. From the status menu, choose "Show Rhythmbox".
4. Bring another window in front of Rhythmbox.
5. From the status menu, choose "Show Rhythmbox".

What should happen:
3. Rhythmbox is unminimized and focused.
5. Rhythmbox is brought to the front and focused.

What actually happens:
3. Rhythmbox is unminimized but not focused.
5. Rhythmbox is brought to the front but not focused.

I don't think the label for the menu item should change.

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[Bug 301389] Re: Brightness applet does not work correctly on a Macbook

2010-02-19 Thread Matthew Paul Thomas
** Description changed:

  On a Macbook 1,1 , dragging the slider of the brightness applet causes
  the screen to flicker ( brightness is adjusted afterwards though ).
  Worse, if I just click on the - button to decrease the brightness, the
  backlight is turned off completely rendering the screen unusable.
  
  This is tested on Intrepid ( latest updates ) and is a regression to
  Hardy where it worked fine.
  
- See also bug 176648, the same problem on an iMac.
+ Not to be confused with bug 457882, where the brightness is not
+ adjustable at all in Ubuntu 9.10 and later.

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[Bug 301389] Re: Brightness applet does not work correctly on a Macbook

2010-02-19 Thread Matthew Paul Thomas
** Description changed:

  On a Macbook 1,1 , dragging the slider of the brightness applet causes
  the screen to flicker ( brightness is adjusted afterwards though ).
  Worse, if I just click on the - button to decrease the brightness, the
  backlight is turned off completely rendering the screen unusable.
  
  This is tested on Intrepid ( latest updates ) and is a regression to
  Hardy where it worked fine.
+ 
+ See also bug 176648, the same problem on an iMac.

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[Bug 524406] Re: Frequent "Error activating XKB configuration"

2010-02-19 Thread Matthew Paul Thomas
Sorry, I did provide it but Launchpad swallowed it. Fixed.

** Description changed:

  1. Log in to Ubuntu.
  
  What happens:
  
  1. An error alert appears saying:
  
  Error activating XKB configuration.
  It can happen under various circumstances:
  - a bug in libxklavier library
  - a bug in X server (xkbcomp, xmodmap utilities)
  - X server with incompatible libxkbfile implementation
  
  X server version data:
  The X.Org Foundation
  10703902
  
  If you report this situation as a bug, please include:
  - The result of xprop -root | grep XKB
  - The result of gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
+ 
+ 
+ And this is the information requested:
+ 
+ 12:51:3...@x11> xprop -root | grep XKB
+ _XKB_RULES_NAMES_BACKUP(STRING) = "evdev", "pc105", "us", "mac", ""
+ _XKB_RULES_NAMES(STRING) = "evdev", "pc105", "us", "mac", ""
+ 
+ 12:55:1...@x11> gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
+  layouts = [usmac]
+  options = [grp   grp:alts_toggle,Compose key compose:ralt,caps   
caps:escape]
+  model = macbook78
+ 
+ 
+ The same alert often also appears in other situations, for example, when
+ exiting a game. Sometimes it appears just once, but usually 20 or more
+ copies of the alert appear at once.

** Changed in: libxklavier (Ubuntu)
   Status: Incomplete => New

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[Bug 497858] Re: Support application indicators

2010-02-18 Thread Matthew Paul Thomas
As part of this project I have been reviewing programs that currently
use the notification area, and providing recommendations on what they
should do.

My recommendation for gnome-disk-utility is that it shouldn’t be in the
panel at all. Failing disks should be shown using periodic alerts
(period depending on the severity of the problem). There should be no
notification area item.

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[Bug 497897] Re: Support Application Indicators

2010-02-18 Thread Matthew Paul Thomas
Recommendation: This shouldn’t be in the panel at all. Instead, add a
“Downloads” menu item below “File” > “Save As…”, that opens the
Downloads window. Remove the notification area item.

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[Bug 497898] Re: Support Application Indicators

2010-02-18 Thread Matthew Paul Thomas
Recommendation: Port the menu directly, with an extra first “Hide
Ekiga”/“Show Ekiga” item replacing the primary-click action.

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[Bug 497901] Re: Support Application Indicators

2010-02-18 Thread Matthew Paul Thomas
Recommendation: Seahorse shouldn’t be in the panel at all. Remove the
notification area item.

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[Bug 440068] Re: Messaging menu shows entries for users without messages

2010-02-17 Thread Matthew Paul Thomas
In

I've specified: "Optionally, [an IM client] may also provide a message
source item for each person in your contact list who has not sent you
new messages, but who has connected in the past minute and is still
online. It should not do this unless it is also configured to display a
notification bubble notifying you that the person has connected ... For
someone who has connected in the past minute but not sent you new
messages, time should be set to “connected”."

So in the case of Empathy, I think the required changes are (1) add
those items only when "Enable notifications when a contact comes online"
is checked, and (2) set time = "connected" for them.

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[Bug 507788] Re: Help Documentation, TOC switches from left to right when user selects topic

2010-02-12 Thread Matthew Paul Thomas
I suggest that on all pages other than the front page, the table of
contents not appear at all. That way the window can be smaller, more
easily fitting alongside whatever you're wanting help with.

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[Bug 206547] Re: Open (but do not raise) new conversation windows automatically

2010-02-12 Thread Matthew Paul Thomas
Pēteris, sorry, but you're mistaken.
 has said the same
thing on this topic since I wrote it a year ago: "When a notification is
not time-critical, and there is a relevant window to display it in,
present the notification as a banner or other text in that window ... if
the window is not currently open, you can open it automatically, in the
background to minimize accidental clicks."

Anyway, one of my colleagues has just completed a week of user testing
of the upstream version of Empathy, with 16 separate participants. We'll
publish full results in a couple of weeks, but one notable preliminary
result is that for many of the participants, when someone started a new
conversation with them, or tried to send them a file, and Empathy showed
this using its notification area item, they just didn't notice.

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[Bug 322314] Re: "Automatically connect on startup" setting confusing - users may expect this to run Empathy on login

2010-02-10 Thread Matthew Paul Thomas
Why would you not want to go online when starting Empathy?

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"Automatically connect on startup" setting confusing - users may expect this to 
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[Bug 516168] [NEW] "Use message indicators" is not understandable

2010-02-02 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: empathy

Empathy in Lucid has a checkbox labelled "Use message indicators".



As David Siegel just remarked to me, "I bet my grandma would really like
to click that". It's not obvious what "message indicators" are, and even
if it were, it's not obvious what "Use" entails.

Instead, the label should be more self-explanatory: "Show incoming
messages in the messaging menu".

(This is an example of why we should avoid the term "indicator"
generally: inevitably it would leak into the user interface where users
wouldn't know what it is.)

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

2010-01-13 Thread Matthew Paul Thomas
Déjà vu! Empathy used to have this problem, but it was fixed in 2008.


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[Bug 206547] Re: Open (but do not raise) new conversation windows automatically

2010-01-13 Thread Matthew Paul Thomas
Actually, it's not true that it "breaks all indicator applet idea". The
messaging menu is a useful aggregator of incoming messages, but we never
intended it as the only method of notifying you of new conversations --
it's not noticable enough for that. New IM conversations should open a
window in the background, and incoming audio/video calls should open a
morphing window in the foreground.

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[Bug 487789] Re: [gnome-sound-recorder] Use names based on date instead of word "Untitled"

2009-12-22 Thread Matthew Paul Thomas
That's a smart idea, fishor, nice work!

Have you compared the format your patch uses with the format Cheese
uses? If they're different, which is better?

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[Bug 487766] Re: Places menu in gnome looks incosistent

2009-12-22 Thread Matthew Paul Thomas
I suggest that the menu be rearranged like this:

Search for Files…
Recent Documents >

[places]

Network

Connect to Server…

** Changed in: hundredpapercuts
 Assignee: Matthew Paul Thomas (mpt) => (unassigned)

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[Bug 388656] Re: Non-intuitive term "Move to trash"

2009-12-11 Thread Matthew Paul Thomas
In the original usability@ mailing list thread, I cited this
ridiculousness from Microsoft, and it bears repeating: "When you delete
a file or folder, the file or folder is not deleted right away."
 Whatever we do, it shouldn't be that.

This might be a case where we have to suck it up and suffer
unfamiliarity for the sake of truthfulness. Maybe, though, there are
other things we can do to make the item easier to see. One would be
shortening the menu, for example by removing the "Send To..." item, and
removing the separator between "Open" and "Open With". Another would be
putting the item towards the bottom of the menu (where a terminal item
would logically go), rather than in the middle.

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[Bug 224475] Re: Pressing volume/brightness key changes window focus (e.g. makes Flash exit full screen)

2009-12-02 Thread Matthew Paul Thomas
** Summary changed:

- Pressing volume/brightness key unfocuses window (e.g. makes Flash exit full 
screen)
+ Pressing volume/brightness key changes window focus (e.g. makes Flash exit 
full screen)

** Description changed:

- Binary package hint: flashplugin-nonfree
+ When the brightness or volume keys are pressed on a keyboard, focus
+ changes in the current window. At its mildest, this has odd visual
+ effects. At its worst, it causes the Adobe Flash player to exit full-
+ screen mode.
  
- I went into a flash video, e.g. in youtube, and put it in full screen mode.
- When I adjust the volume, the flash video return to normal size again, 
instead of remaining in full screen mode.
+ Steps to reproduce, A:
+ 1. Start playing a movie full-screen with the Adobe Flash plug-in.
+ 2. Press a brightness or volume key on the keyboard.
+ What happens: The Flash plug-in exits full screen.
+ What should happen: It shouldn't.
+ 
+ Steps to reproduce, B:
+ 1. In any standard GTK text field (e.g. GEdit or Geany), select some text.
+ 2. Press a brightness or volume key on the keyboard.
+ What happens: The selected text momentarily goes grey.
+ What should happen: The selected text stays the same color.
+ 
+ Steps to reproduce, C:
+ 1. Start writing an OpenOffice.org Writer document.
+ 2. Press a brightness or volume key on the keyboard.
+ What happens: The insertion point disappears for as long as the key is being 
pressed.
+ What should happen: The insertion point keeps blinking as normal.
+ 
+ Steps to reproduce, D:
+ 1. In Firefox, tab to a link in a page, so that its URL appears in the status 
bar.
+ 2. Press a brightness or volume key on the keyboard.
+ What happens: The URL momentarily disappears from the status bar.
+ What should happen: The URL stays where it is.
  
  UPSTREAM ADOBE ISSUE: http://bugs.adobe.com/jira/browse/FP-902. Please
  register via the link in the top right and vote for and watch the issue
  if you are affected by it, so that it gets the appropriate amount of
  attention from Adobe.
  
  ProblemType: Bug
  Architecture: i386
  Date: Wed Apr 30 01:57:44 2008
  DistroRelease: Ubuntu 8.04
  Package: flashplugin-nonfree 9.0.124.0ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
-  SHELL=/bin/bash
-  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
-  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
+  LANG=en_US.UTF-8
  SourcePackage: flashplugin-nonfree
  Uname: Linux 2.6.24-16-generic i686

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[Bug 224475] Re: Changing sound volume with special keys causes Flash to exit full screen

2009-12-02 Thread Matthew Paul Thomas
nikolay, thanks for that analysis. I think you're right, this bug is not
actually in Flash and it has other unpleasant effects.

** Also affects: gnome-settings-daemon (Ubuntu)
   Importance: Undecided
   Status: New

** Summary changed:

- Changing sound volume with special keys causes Flash to exit full screen
+ Pressing volume/brightness key unfocuses window (e.g. makes Flash exit full 
screen)

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[Bug 481411] Re: Empathy's chat service list is unordered and ugly

2009-11-26 Thread Matthew Paul Thomas
If this is a duplicate, please mark it as such. (If you don't have time
to do that, just say "I think this is a duplicate" so others can find
it.)

** Changed in: empathy
   Status: Invalid => New

** Changed in: hundredpapercuts
   Status: Invalid => New

** Changed in: empathy (Ubuntu)
   Status: Invalid => New

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[Bug 9449] Re: the clock calendar should use tooltips on events

2009-11-24 Thread Matthew Paul Thomas
It would help if this bug report included steps to reproduce the
problem. After adding someone with birthday today, they don't show up in
the calendar applet for me.

Judging by the screenshot, though, the obvious solution is to rearrange
the text so that the variable text comes first.

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[Bug 477685] Re: "Report a Problem" requires more input but isn't ellipsized

2009-11-07 Thread Matthew Paul Thomas
** Description changed:

- Binary package hint: software-center
- 
- 1. Choose "Help" > "Report a Problem".
+ 1. From Empathy, Ubuntu Software Center, Text Editor, Calculator, etc,
+ choose "Help" > "Report a Problem".
  
  What happens: The problem reporting process requires further input.
  
  What should happen: Either the function should not be present, or
  "Report a Problem" should be "Report a Problem…".
  
+ Oddly, Firefox has the item missing ellipsis too, but Thunderbird
+ appropriately has the correctly ellipsized "Report a Bug…" instead,
+ while other programs (such as Epiphany, Kino, and Banshee) have no
+ equivalent item at all.
+ 
  ProblemType: Bug
  Architecture: i386
  Date: Sat Nov  7 18:21:40 2009
  DistroRelease: Ubuntu 9.10
  NonfreeKernelModules: wl
- Package: software-center 1.0.2
- PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_GB.UTF-8
-  PATH=(custom, user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB.UTF-8
+  PATH=(custom, user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
- SourcePackage: software-center
  Uname: Linux 2.6.31-14-generic i686

** Package changed: software-center (Ubuntu) => launchpad-integration
(Ubuntu)

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[Bug 463284] Re: Menu, description, and About box disagree about what the program is called

2009-11-02 Thread Matthew Paul Thomas
Waldir, the inconsistencies with Nautilus and Evince should be reported
as separate bugs.

Suggestions for alternative names belong in 15495. This bug report is
about making the application title, description, window title, and About
box consistent.

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[Bug 463284] Re: Menu, description, and About box disagree about what the program is called

2009-10-29 Thread Matthew Paul Thomas
** Tags added: metadata

** Description changed:

  Binary package hint: file-roller
  
  1. Launch the Ubuntu Software Center.
  2. Locate "Archive Manager" and open its application screen.
  3. Launch the Archive Manager itself (e.g. by opening a .zip file) and choose 
"Help" > "About".
  
  What you see:
  2. The title is "Archive Manager", but the description begins "File-roller is 
an archive manager...".
  3. The main window title is "Archive Manager", but the About box calls it 
"File Roller".
  
  Either the program is called Archive Manager, or it is called File
  Roller. Either way, the application title, description, window title,
  and About box should all agree on what it's called.
  
+ It may save time to fix bug 15495 at the same time as this bug.
+ 
  [Reported via e-mail by Gervase Markham.]

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[Bug 463284] [NEW] Menu, description, and About box disagree about what the program is called

2009-10-29 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: file-roller

1. Launch the Ubuntu Software Center.
2. Locate "Archive Manager" and open its application screen.
3. Launch the Archive Manager itself (e.g. by opening a .zip file) and choose 
"Help" > "About".

What you see:
2. The title is "Archive Manager", but the description begins "File-roller is 
an archive manager...".
3. The main window title is "Archive Manager", but the About box calls it "File 
Roller".

Either the program is called Archive Manager, or it is called File
Roller. Either way, the application title, description, window title,
and About box should all agree on what it's called.

It may save time to fix bug 15495 at the same time as this bug.

[Reported via e-mail by Gervase Markham.]

** Affects: file-roller (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: metadata

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-27 Thread Matthew Paul Thomas
Only by violating the guidelines for which items should have icons. None
of the top-level items in the System menu obviously represent
applications, files, documents, people etc, so they shouldn't and don't
have icons.

It is true that the "Show icons in menus" option is badly worded, but it
has had that same problem ever since it was introduced years ago.

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-26 Thread Matthew Paul Thomas
The same guidelines apply to menu items no matter what type of menu
they're in. For example, the use of icons in Nautilus's "Open With"
submenu should be exactly the same regardless of whether you are opening
that submenu via the context menu or the "File" menu. And icons in
buttons and icons in menu items already are covered by separate options.

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[Bug 95853] Re: Add an option to get a confirmation dialog before deleting files in Nautilus

2009-10-26 Thread Matthew Paul Thomas
** Changed in: nautilus (Ubuntu)
   Status: Triaged => Invalid

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-22 Thread Matthew Paul Thomas
Gergely, I tried with French, Latin, Polish, and Portuguese, and none of
the items in the System menu changed order. If you have a specific
example of menu items without icons that change order in a particular
language, please report that as a *separate* bug, including exactly
which language you were using and exactly which items moved.

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[Bug 456506] Re: This particular PDF no longer prints in Karmic

2009-10-21 Thread Matthew Paul Thomas
** Description changed:

- Binary package hint: cups
- 
- Ubuntu Karmic; Xerox WorkCentre 7228
+ Evince 2.28.1, Ubuntu Karmic; Xerox WorkCentre 7228
  
  The attached PDF prints fine from Evince in Ubuntu 9.04. In Ubuntu
  Karmic, however, once it is sent to the printer the printer beeps once
  and does nothing else.
  
- The same problem happens with two separate computers. Other documents,
- including other PDFs, print fine from the same computers.
+ The same problem happens with Evince on two separate computers.
+ Evince successfully prints other PDFs on the same computers.
+ The same document prints successfully using Adobe Reader 9 from the same 
computer.
  
  ProblemType: Bug
  Architecture: i386
  CupsErrorLog: E [20/Oct/2009:18:01:32 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Tue Oct 20 18:20:43 2009
  DistroRelease: Ubuntu 9.10
  MachineType: Apple Inc. MacBook4,1
  NonfreeKernelModules: wl
  Package: cups 1.4.1-5ubuntu2
  Papersize: a4
  PpdFiles:
   HP-Color-LaserJet-3600: HP Color LaserJet 3600 Foomatic/pxljr
   Deskjet-F300-series: HP Deskjet f300 Series hpijs, 3.9.8
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic 
root=UUID=11cc112e-2fe8-415f-91d5-fd68b0f8dc1f ro quiet splash
  ProcEnviron:
   LANGUAGE=en_NZ.UTF-8
   PATH=(custom, user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.47-generic
  SourcePackage: cups
  Uname: Linux 2.6.31-14-generic i686
  dmi.bios.date: 02/09/08
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MB41.88Z.00C1.B00.0802091535
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Mac-F22788A9
  dmi.board.vendor: Apple Inc.
  dmi.board.version: PVT
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 2
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F22788A9
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMB41.88Z.00C1.B00.0802091535:bd02/09/08:svnAppleInc.:pnMacBook4,1:pvr1.0:rvnAppleInc.:rnMac-F22788A9:rvrPVT:cvnAppleInc.:ct2:cvrMac-F22788A9:
  dmi.product.name: MacBook4,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

** Package changed: cups (Ubuntu) => evince (Ubuntu)

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-20 Thread Matthew Paul Thomas
Fabián, which items without icons change order when you change language?
That's probably a bug in itself.

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[Bug 387957] Re: Improve Save As Dialog Box (focus issues)

2009-10-16 Thread Matthew Paul Thomas
I disagree with David that the current behavior is good, but I agree
with him that this bug report is not valid as a papercut.

Making Tab from the folder list navigate to the Name field would require
either (a) introducing a Mac-style focus model as default in GTK (i.e.
only text fields and listboxes get focused, not buttons etc), or (b)
rearranging the Save dialog so that the Name field is below the folder
list, as it is in the Windows dialog, or both. Either of these changes
would have complex effects elsewhere that would need to be designed in
detail. I suggest contacting GTK+ developers directly about the issue.

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[Bug 40872] Re: Desktop icons are allowed to overlap horribly

2009-10-15 Thread Matthew Paul Thomas
Miles and Wladston, complaining about economics in a bug report is
counterproductive and impolite. if you want a programmer or OS vendor to
fix a particular bug, please contact them directly. If you have
suggestions on how to improve the Ubuntu bug-tracking process in
general, try the ubuntu-qa mailing list.

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[Bug 289797] Re: Ubuntu says I "have just inserted a digital audio player"

2009-10-14 Thread Matthew Paul Thomas
For me this bug is currently masked by bug 451302.

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-14 Thread Matthew Paul Thomas
Reported bug 451160.

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-13 Thread Matthew Paul Thomas
Marcos, it's cool that we have made gufw a little more attractive
without you having to do anything (no more ugly orange and white
cross!), but the change has made it more obvious that you were not
following the Gnome guideline about size and padding of buttons.
 Once you've fixed that, if you
want further design help I suggest contacting a designer somewhere other
than in this bug report.

manzur, no, it was nothing to do with button sizes.

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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu

2009-10-12 Thread Matthew Paul Thomas
komputes, the gconf key does not apply to entire menus, it applies to
individual items. For example, when on, "Places" > "Connect to Server"
and "Bookmarks" > "Organize Bookmarks" have icons; when off, they don't.

Jean-François, testing this would be difficult but not impossible. Take
a representative sample of computer users (which OSNews + Slashdot +
Digg + Ubuntu Forums readers emphatically would not be!), sit half of
them in front of a default Ubuntu installation, and half in front of an
installation where only the icons-in-menus setting has been changed.
Test their speed at performing particular actions that involve the
relevant menu items (e.g. "print this Web page"), and afterwards ask
them to rate the aesthetics of the overall interface, all *without
mentioning icons to them at all*. Testing how people actually work and
how they feel would be much more accurate than polling how they think
they might work and feel. It is because testing small issues like this
is so difficult that designers sometimes have to make decisions without
testing.

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bookmark favicons, system menu
https://bugs.launchpad.net/bugs/407621
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[Bug 447049] Re: face browser should respond to as well as a mouse click

2009-10-12 Thread Matthew Paul Thomas
On a clean Karmic installation, I experience the GDM problem but do not
experience bug 439138.

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face browser should respond to  as well as a mouse click
https://bugs.launchpad.net/bugs/447049
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[Bug 411083] Re: Mouse capplet forgets scroll settings

2009-10-08 Thread Matthew Paul Thomas
The bugzilla.gnome.org report has been resolved as NOTGNOME. (I have
reported bug 446154 about the Launchpad bug watch not being updated.)

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[Bug 445479] [NEW] Login screen no longer fades to desktop

2009-10-07 Thread Matthew Paul Thomas
Public bug reported:

Ubuntu Karmic, all updates installed

1. Log in to Ubuntu.

What happens: The login screen changes suddenly to the desktop.
What should happen: The login screen should fade in to the desktop.

This was working until a few days ago.

Fixing this might also fix bug 442056.

** Affects: gdm (Ubuntu)
 Importance: Undecided
 Status: New

** Description changed:

- Binary package hint: gdm
- 
  Ubuntu Karmic, all updates installed
  
  1. Log in to Ubuntu.
  
  What happens: The login screen changes suddenly to the desktop.
  What should happen: The login screen should fade in to the desktop.
  
  This was working until a few days ago.
+ 
+ Fixing this might also fix bug 442056.

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https://bugs.launchpad.net/bugs/445479
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[Bug 429202] Re: Awkward wording in GDM Login Screen Settings

2009-09-30 Thread Matthew Paul Thomas
Thanks for these suggestions.

The first suggestion introduces a new term, the "User Selection List".
What is the user selection list? It's the screen for choosing who will
log in. That definition isn't much longer, so it's cognitively simpler
just to say "the screen for choosing who will log in". Perhaps there is
a simpler way of expressing it, but I don't think "the user selection
list" is it.

The second suggestion confuses a mechanism with a desired result. I
doubt anyone actually wants to "cancel automatic login"; what they
actually want to do is to log in themselves. Cancelling automatic login
is just a side-effect of doing that. Again, maybe there is a simpler way
of expressing it than "Allow _ seconds for anyone else to log in first",
but it should be at least as direct as that, rather than digressing.

** Changed in: gdm (Ubuntu)
   Status: New => Invalid

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[Bug 433035] Re: Ubuntu Software Store has disappeared from the gnome menu

2009-09-19 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 431882 ***
https://bugs.launchpad.net/bugs/431882

** This bug has been marked a duplicate of bug 431882
   Software Store shows up under System Menu instead of Applications menu

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[Bug 388904] Re: Nautilus 'Computer' displays redundant labels

2009-09-19 Thread Matthew Paul Thomas
It looks like a short-term improvement would be to revert that change.
It's not clear from the Gnome bug report why David Zeuthen wanted the
manufacturer name etc shown by default (perhaps someone could ask
him?:-). But probably it could be shown somewhere optional, separate
from the label. For example, in icon view, it could be shown as
secondary text below the label when you zoom in (like sizes are
currently). And in list view, it could be an optional column separate
from the Name column.

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https://bugs.launchpad.net/bugs/388904
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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons

2009-09-18 Thread Matthew Paul Thomas
Christoph: As I just explained on IRC, raw customizability of the menu
is not the standard we're using here -- otherwise every menu item in
OpenOffice.org would need an icon merely because its menus are
customizable. The Ubuntu Software Store has moved to the Applications
menu (bug 431882). And I don't see any missing icons in your screenshot
of the Places menu: "Connect to Server", "Search for Files", and "Recent
Documents" are not objects, whereas the other items are.

antistress: Please report a bug in Firefox that the search menu should
have icons, if you haven't already.

Vladimir: No, we are not doing this because Mac OS X does it. Even if we
were, that Mac OS X does something does not *necessarily* make it a bad
idea. The main reason it's hard to find people comparing the sexiness of
interface design details is that software is a young industry (compared
with music or fashion, for example), so interface design criticism is
not yet an established field of literature (and the little that exists
is mostly about Mac software, e.g. John Siracusa and John Gruber). You
are probably correct that "Add/Remove...", with that wording, should not
have had an icon, because it is an action rather than an object; but it
is being replaced in the Applications menu by "Ubuntu Software Store",
which is more obviously an application itself and therefore should have
an icon.

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(design decision) Icons missing from context menu , dialogue buttons , firefox 
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[Bug 426209] Re: "Ubuntu Software Store" is in the wrong place in the panel menus

2009-09-18 Thread Matthew Paul Thomas
(This was changed again in bug 431882.)

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"Ubuntu Software Store" is in the wrong place in the panel menus
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[Bug 431882] Re: Software Store shows up under System Menu instead of Applications menu

2009-09-18 Thread Matthew Paul Thomas
Thanks for fixing that, Sebastien, and sorry for the late change.

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[Bug 431882] Re: Software Store shows up under System Menu instead of Applications menu

2009-09-18 Thread Matthew Paul Thomas
Ivanka Majic has persuaded me that the Applications menu would be a
better place.

Spec updated:


** Changed in: gnome-panel (Ubuntu)
   Status: Won't Fix => Confirmed

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[Bug 426232] Re: From search field, Down key selects first result but doesn't focus it

2009-09-17 Thread Matthew Paul Thomas
Actually, sorry, I was confused. This is still a bug in the Store.

What I'm asking for here is additional behavior, specific to the case
where "the insertion point (caret) is at the trailing end of the search
field". The Store should focus the search results pane (however GTK does
it), and should *also* actively select the first result.

This is not standard behavior for text fields, it should not be standard
behavior for treeviews, and it shouldn't even be standard behavior for
package list views in the Store. (For example, it shouldn't happen if
you tab to the search results pane.) But I think it is appropriate extra
behavior for the specific case of the down arrow key at the end of the
search field, because it makes keyboard navigation for the search
results more consistent with keyboard navigation for an autocomplete
menu in a Web browser.

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>From search field, Down key selects first result but doesn't focus it
https://bugs.launchpad.net/bugs/426232
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[Bug 426232] Re: From search field, Down key selects first result but doesn't focus it

2009-09-17 Thread Matthew Paul Thomas
** Changed in: gtk+2.0 (Ubuntu)
   Status: New => Invalid

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>From search field, Down key selects first result but doesn't focus it
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[Bug 426232] Re: From search field, Down key selects first result but doesn't focus it

2009-09-17 Thread Matthew Paul Thomas
Thanks for that example, Michael. I guess the standard GTK behavior
should be changed: it doesn't make sense to have two different focused
appearances that are functionally identical. (The same thing happens if
you press Enter in either state.)

If themes want to show that a tree view is focused, they should do that
with a focus ring, just like they do for text fields.

** Also affects: gtk+2.0 (Ubuntu)
   Importance: Undecided
   Status: New

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>From search field, Down key selects first result but doesn't focus it
https://bugs.launchpad.net/bugs/426232
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[Bug 429541] Re: [time-admin] Time zone map is garbled and mostly black

2009-09-14 Thread Matthew Paul Thomas

** Attachment added: "screenshot"
   http://launchpadlibrarian.net/31793677/Screenshot-Time%20zone.png

** Description changed:

- Binary package hint: gnome-system-tools
- 
  gnome-system-tools 2.27.3-0ubuntu1, Ubuntu Karmic, MacBook rev3 (early
  2008)
  
- 1. Click the key and authenticate.
- 2. Click the "Time zone:" button.
+ 1. Choose "System" > "Administration" > "Time and Date".
+ 2. Click the key and authenticate.
+ 3. Click the "Time zone:" button.
  
  What you see: A "Time zone" dialog containing a black box half-filled with 
white zigzags and purple dots.
  What you should see: A "Time Zone" dialog containing a world map with blue 
sea and green land.

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[time-admin] Time zone map is garbled and mostly black
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[Bug 429541] [NEW] [time-admin] Time zone map is garbled and mostly black

2009-09-14 Thread Matthew Paul Thomas
Public bug reported:

gnome-system-tools 2.27.3-0ubuntu1, Ubuntu Karmic, MacBook rev3 (early
2008)

1. Choose "System" > "Administration" > "Time and Date".
2. Click the key and authenticate.
3. Click the "Time zone:" button.

What you see: A "Time zone" dialog containing a black box half-filled with 
white zigzags and purple dots.
What you should see: A "Time Zone" dialog containing a world map with blue sea 
and green land.

** Affects: gnome-system-tools (Ubuntu)
 Importance: Undecided
 Status: New

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[time-admin] Time zone map is garbled and mostly black
https://bugs.launchpad.net/bugs/429541
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[Bug 407621] Re: (design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons

2009-09-08 Thread Matthew Paul Thomas
Dave Gilbert: "usability being more important than aesthetics" suggests
an opposition that isn't really there. Aesthetics is part of usability;
for some research and examples of this, see
.

antistress: I don't see how adding an icon could ever effectively
communicate "don't look at this, it's probably not what you want". If
you were trying to de-emphasize a particular item, it would need to be
visually less (e.g. smaller text, greyer text), not more.

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(design decision) Icons missing from context menu , dialogue buttons , firefox 
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[Bug 426209] [NEW] "Ubuntu Software Store" is in the wrong place in the panel menus

2009-09-08 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: software-store

software-store 0.2.2, Ubuntu Karmic

Currently the "Ubuntu Software Store" item is found inside "System" >
"Administration".

:
'“Ubuntu Software Store” should be a top-level item in the “System”
menu, immediately after “Administration” but before the following
separator. It should not be present anywhere in the “Applications”
menu.'

** Affects: gnome-panel (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: software-store (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: gnome-panel (Ubuntu)
   Importance: Undecided
   Status: New

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"Ubuntu Software Store" is in the wrong place in the panel menus
https://bugs.launchpad.net/bugs/426209
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[Bug 408361] Re: Firefox needs to use "gtk_image_menu_item_set_always_show_image" for essential icons.

2009-09-03 Thread Matthew Paul Thomas
Daniel, yes, that would be appropriate. You could report a bug in
bugzilla.mozilla.org that the search engines menu should always have
icons, because -- like bookmarks and history items -- the search engines
are objects that can be added to or removed from the menu.

-- 
Firefox needs to use "gtk_image_menu_item_set_always_show_image" for essential 
icons.
https://bugs.launchpad.net/bugs/408361
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