[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Daniel van Vugt
** Changed in: pulseaudio (Ubuntu)
   Status: In Progress => Fix Committed

** Tags added: fixed-in-13.99.2 fixed-upstream

** No longer affects: gnome-control-center (Ubuntu Focal)

** No longer affects: gnome-control-center (Ubuntu)

** No longer affects: gnome-control-center

** Also affects: pulseaudio (Ubuntu Groovy)
   Importance: High
 Assignee: Sebastien Bacher (seb128)
   Status: Fix Committed

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Bug Watch Updater
** Changed in: pulseaudio
   Status: New => Fix Released

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Pierre Equoy
Hi Salima,

this bug has been identified as happening only for people who were
upgrading from a previous version of Ubuntu (that came with a previous
version of Pulseaudio). Daniel Van Vugt found a workaround (check
comments 18 and 19 above), and a fix has been made by the Pulseaudio
developers and is being reviewed (see comment 41 above).

In your case, it seems the issue happens on a fresh install, so I
believe this issue is different. Please file a new bug for this.

Thanks!

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-01 Thread salima
just checking in to introduce myself. 
here is something about my machine:
 salima@inspiron5559:~$ inxi -SMA
System:
  Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 
  Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) 
Machine:
  Type: Laptop System: Dell product: Inspiron 5559 v: N/A 
  serial:  
  Mobo: Dell model: 07JM0H v: A00 serial:  
  UEFI: Dell v: 1.2.0 date: 05/20/2016 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel 
  Sound Server: ALSA v: k5.4.0-31-generic

about 3 years ago i bought the laptop, loaded with ubuntu, but i
switched to lubuntu 14 which i had been using on the hcl desktop. the
internal speakers are useless so i added f speakers with subwoofer.
great sound! i had switched to 16.04 and had no problems with it on the
laptop either. i got delayed in upgrading to 18 so i dont know what
would have happened.

i recently upgraded to lubuntu 20.04 after testing with the live cd to
make sure the wifi and sound connected. everything was fine. so i did a
fresh install, but after that i had only internal speakers. i also tried
my phillips headphones and they too had no sound. (i havent used
bluetooth)

after installing the lxde desktop to 20.04, i was watching both versions
of pulseaudio while i was experimenting with the settings. i could see
them change in both windows. it seemed like they did what they ought to,
but sound only came out through internal speakers.

i think my problem is this bug. all i have done so far is try to see
what is happening. dell seems to have too many issues, so if anyone
knows of any other make and build that this dist works good on, please
let me know.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-26 Thread Daniel van Vugt
That's excellent news.

We can't ask for a better result than the PulseAudio developers to offer
a direct fix against the original bug report. It hasn't landed upstream
yet though so please wait.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-26 Thread Cas
The workaround that worked for me from the pulseaudio #832 bug:

mv ~/.config/pulse/ ~/.config/pulse.old
systemctl --user restart pulseaudio

Also the bug has been found and a fix is in review:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832#note_511010

** Bug watch added: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #832
   https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-15 Thread Fabrizio Gennari
I have a similar problem, but it involves headphones rather than
Bluetooth

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-12 Thread Max Waterman
I have a similar problem on my Dell XPS 13 - if I boot the laptop with the 
headphones (3.5mm) plugged in, then it essentially disabled the 3.5mm headphone 
jack - nothing I've tried re-enabled it again (eg unplugging/replugging the 
headphone, all the settings, etc). Only a reboot without the headphones plugged 
in and plugging them in after logging in, fixes the problem.
I don't have this problem on my Lenovo T480s.
Perhaps this is a different problem?

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-12 Thread Josh D
This also happens on a Dell XPS 9570. My workaround after reboots, or
other events that disable the headphone audio, is to run this:

sudo alsactl restore

Then things are back to normal for a while.

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-09 Thread Fábio Lima
This also affects me!

Ubuntu Focal Fossa updated until right now;
Dell Inspiron 15 5590 Laptop;
Intel® Core™ i7-10510U CPU.

I just use a simple P2 headphone.
When plugged, audio doesn't sound out and mic doesn't capture in until I go to 
Gnome Control Center > Sound and change to the other input device created 
besides the default one.

Look this out happening at https://youtu.be/uLwrqPwByNk

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-08 Thread Claudio Nasuti
The same bug affect my system xubuntu 20.04 over a DELL Precision 7510.

Manufacturer:  Dell Inc.
Product Name:  Precision 7510
Product Version:   
Firmware Version:  1.16.3
Board Vendor:  Dell Inc.
Board Name:02H5GH

Kernel release:5.4.0-29-generic
Operating System:  GNU/Linux
Architecture:  x86_64
Processor: x86_64
SMP Enabled:   Yes

snd_hda_intel
snd_hda_intel

Pulseaudio:
  Installed - Yes (/usr/bin/pulseaudio)
  Running - Yes

 0 [PCH]: HDA-Intel - HDA Intel PCH
  HDA Intel PCH at 0xdfe48000 irq 141
 1 [NVidia ]: HDA-Intel - HDA NVidia
  HDA NVidia at 0xdf08 irq 17

With nominal installation fully updated when plugged-in any headphone no
sound at all.

After the update of pulseaudio package as provided by
https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

inserting a cheap no name headphone I'm able to hear the sound even if a rustle 
in background is present.
Inserting a SADES game headset no sound only distorted noise is audible.
To be noted that the pulsaudio mixer seems to work perfectly, having the 
headphone jack inserted
I'm able to move the output sound to laptop speakers and move back but without 
fixing the problem.

Last but not least the same configuration with xubuntu 16.04 worked
perfectly.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-07 Thread Kirill Bogdanenko
Few more things for my case (Dell Precision 7510). AUX headphones' sound
seems to be connected to active input device: switching input devices
(headphone mic, built-in mic, dock mic (unplugged)) causes sound to
appear in the headphones. Although heavily distorted by noise. But the
distortion is not like in Adam's (krychek) case.

Although, getting headphones to work (w/ the distortion) and then
logging in and out removes the noise. But touching  input device
settings in pavucontrol brings the noise (or the original issue) back.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-07 Thread Kirill Bogdanenko
Dell Precision 7510

Plugging headphones via AUX (3.5mm jack) disables the sound. Workaround:
in pavucontrol switch profile of the default device ("Built-in Audio")
from "Analog Stereo Duplex" to "Analog Stereo Output" and back (after
switching back, audio in headphones starts working).

After removing ~/.config/pulse (and then rebooting) the workaround no
longer works.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-05 Thread Scott Neugroschl
Happens to me (headset recognized but no sound) XPS 13 9380

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-29 Thread Sebastien Bacher
The distorted audio sounds like a different issue

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-29 Thread Adam Niedling
Does any of you have distorted audio together with this bug?
I'm attaching a sample audio file to show what my system sounds like sometimes.

Original sound:
https://www.youtube.com/watch?v=wDdyn4Kbffs

** Attachment added: "bad-sound3.m4a"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+attachment/5363560/+files/bad-sound3.m4a

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-28 Thread Pablo Catalina
I had the same problem with a Thunderbolt audio device and BT. I removed 
.config/pulse and started working fine again.
Not sure if it will fail, but for the moment is working.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-25 Thread Shaun
HI

My problem returned.
When I use analog I run pavucontrol-qt and then I select the correvt input 
device.

I don't know why but it seems like the default audio selector does not
work

[Shaun .T - Chat @ Spike](https://spikenow.com/r/a/?ref=spike-organic-
signature&_ts=hc2k8)  [hc2k8]

On April 24, 2020 at 21:21 GMT, David Bridson 
wrote:

I'm experiencing the same problem on a fresh install of Ubuntu Mate
20.04 on a Dell XPS 13 9350.

Sound works correctly using the internal speakers. If you plug in analog
headphones to the 3.5mm jack, there is no sound from the headphones or
the internal speakers. All relevant options are unmuted in Sound
Settings. The Speaker Test exhibits the same behaviour.

Analog headphones worked correctly on this system under 18.04.

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in gnome-control-center:
Unknown
Status in PulseAudio:
New
Status in gnome-control-center package in Ubuntu:
Invalid
Status in pulseaudio package in Ubuntu:
In Progress
Status in gnome-control-center source package in Focal:
Invalid
Status in pulseaudio source package in Focal:
In Progress

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

1. Connect an audio interface. I tried with BT headphones and speakers as well 
as a USB microphone/output.
2. Make sure it's the one selected as "Output device"
3. Click "Test"
-> the test sound outputs from the internal laptop speakers (NOK)
4. Select "Speakers - Built-in Audio" as Output device and click "Test"
-> the test sound outputs from the internal laptop speakers (OK)
5. Try to switch back to the BT device and click Test
-> same result as in step 3

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

Up to this morning, it was harder to connect the BT device, but once
connected, the sound would output on it as expected. Now, the BT
connection seems to work better, but I can't output the sound to the
BT device...

I tried to reboot the device, and also to suspend/resume, but in each
case, the BT device can connect back, but the sound is still output
from the internal laptop speakers, even when the BT device is selected
in the Sound settings.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pieq 1566 F pulseaudio
/dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio
/dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 5 22:15:50 2020
InstallationDate: Installed on 2020-01-17 (48 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7370
dmi.product.sku: 07E9
dmi.sys.vendor: Dell Inc.

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  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-24 Thread David Bridson
I'm experiencing the same problem on a fresh install of Ubuntu Mate
20.04 on a Dell XPS 13 9350.

Sound works correctly using the internal speakers. If you plug in analog
headphones to the 3.5mm jack, there is no sound from the headphones or
the internal speakers. All relevant options are unmuted in Sound
Settings. The Speaker Test exhibits the same behaviour.

Analog headphones worked correctly on this system under 18.04.

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-23 Thread Potet
Just noticed a typo in my previous comment, so to make it clear,
deleting ~/.config/pulse did not work on my system.

It worked fine in 19.10, after upgrade playback is sent to computer
speakers even when a Bluetooth headset is connected and selected as
output device. AUX works fine, so does Bluetooth media buttons.

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-23 Thread Sebastien Bacher
One workaround for upgraded systems having the issue is to remove
~/.config/pulse

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  External audio device shows up in the sound output options but the
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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-22 Thread Matěj Valášek
Is normal that, when is music(sound) play to external speakers and I
connect wired headset,music is still playing into the external speakers
and into the headset?

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-20 Thread Jeffrey Bouter
This bug is affecting me as well, I have a USB pre-amp (which also works
as audio card) and sounds emits just fine there. However, when I plug in
my headphones directly into my laptop, only sometimes I get the gnome
popup asking me what kind of device I plugged in.

When I click "headphones", sound of all applications is properly
directed towards my headphones. However, the gnome-settings sound "test"
button will still emit audio over my regular speakers. Selecting
different audio cards does not resolve anything.

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-16 Thread blusa
To put my 2 cents in, audio doesnt' work at all if I plug my analog headphones: 
it lets me choose what kind of device I am plugging in and then no sound at all.
Could I help somehow?

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-16 Thread Potet
@Daniel, not sure as this has been addressed yet, but I deleted
.cache/pulse and rebooted. The issue is still the same.

My setup is listed in bug 1873005 in case anybody's interested.

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-14 Thread Sebastien Bacher
** Changed in: gnome-control-center (Ubuntu Focal)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

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[Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-07 Thread Daniel van Vugt
** Summary changed:

- External audio device shows up in the sound output options but the sound 
keeps being emitted from the internal laptop speaker
+ External audio device shows up in the sound output options but the sound 
keeps being emitted from the internal laptop speaker, or none at all.

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Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

To manage notifications about this bug go to:
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