[Bug 247067] Re: Evolution fails to launch
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information, and your backtrace does not contain any relevant information. Could you please try running Evolution from the terminal (by going to Applications -> Accessories -> Terminal and then typing 'evolution') and then pasting any messages here. Could you also attach your ~/.xsession- errors file after you have attempted to run Evolution. Thanks ** Changed in: evolution (Ubuntu) Status: New => Incomplete -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
** Attachment added: "Backtrace of Evolution trying to launch" http://launchpadlibrarian.net/15922761/gdb-evolution.txt -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
Hello Frank, The console output and the .xsession-errors both point to a critical error on memory management, which seem to cause Evolution to die. Unfortunately, we do not have a nice backtrace to follow this up... so I would like to check some other things with you: (1) Could you please enable apport (automatic trace collector)? To do so, please open a terminal, and edit '/etc/default/apport', and change 'enabled=0' to 'enabled=1'. You can use 'sudo gedit /etc/default/apport', for example. (2) after enabling apport, please reproduce your issue. At he end you should have apport kicking in on a pop-up; open a new bug, and refer to this one (we will then close this one, and follow up on the new bug). Also, please be aware that we will be releasing Evolution 2.22.3.1 in a few (and it might already be available on the Hardy-proposed repositories), and it might be worth it to check if you still experience this issue on 2.22.3.1. Thank you. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
hggdh: If Evolution is aborting because of the memory error, then I don't think Apport will catch that. It currently doesn't generate crash reports for SIGABRT, so Frank would probably need to obtain a backtrace with all the relevant debug symbols installed. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
@Frank: yes, but it will be a bit painful... Chris' is correct, and it was a good catch from him. You will need to install both the evolution-exchange and evolution debug packages; then you can either run it again from the console, and attach the output here, or run evolution under gdb (from a console also). It seems, from the trace available, that evolution-exchage is causing the grief, but the trace is rather incomplete. Please tell us if you need detailed instructions. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
I installed the Evolution dbg package and reran the backtrace using GDB. It seemed to work a bit better this time. I've attached the backtrace. I hope that there is something in there that you can use. I did notice that the console generated an error message when I launched Evolution about being unable to connect to subscribed folders. That was the last thing that I changed before I started having problems, so that is a likely suspect. I tried to subscribe to a public folder on our exchange server. But it didn't seem to work. I thought that I unsubscribed before restarting Evolution, but maybe I missed something. Evolution started using GDB, but it would not allow me to access the Exchange Server. My Gmail account appeared to be working though. ** Attachment added: "GDB backtrace with Evolution-exchange debug package installed" http://launchpadlibrarian.net/15969814/gdb-evolution.txt -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
Frank - would you mind trying to launch Evolution from a fresh user account on your machine, to see if this problem is related to your profile? You can create a new user by going to System -> Administration -> Users and Groups Thanks! -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
The gdb trace shows the problem on evolution-exchange, with e2k-result.c @line 435 triggering it. This is the piece of code that drives it: e2k_results_free (E2kResult *results, int nresults) { int i; for (i = 0; i < nresults; i++) e2k_result_clear (&results[i]); g_free (results); } I understand, from your last comment, that you are running 2.22.3.1 now. Is that correct? Also -- you may probably bypass this error if you uninstall evolution- exchange. ** Bug watch added: GNOME Bug Tracker #543663 http://bugzilla.gnome.org/show_bug.cgi?id=543663 ** Also affects: evolution via http://bugzilla.gnome.org/show_bug.cgi?id=543663 Importance: Unknown Status: Unknown -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
Opened http://bugzilla.gnome.org/show_bug.cgi?id=543663 upstream, the backtrace is good enough. ** Changed in: evolution (Ubuntu) Importance: Undecided => Medium Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs) Status: Incomplete => Triaged -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
** Changed in: evolution Status: Unknown => New -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
Yes, Frank, so far you are the single one. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
Weird indeed. Nevertheless I will keep the bug open, hoping that upstream can find something. Thanks for the update, Frank. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
I am closing this bug INVALID. Upstream could not reproduce it, and the original reporter suddenly got it working. So nobody knows how/when/why this happens/happened. Please feel free to re-open on new data. ** Changed in: evolution (Ubuntu) Status: Triaged => Invalid -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
** Tags added: onetime -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
** Changed in: evolution Status: New => Invalid -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 247067] Re: Evolution fails to launch
** Changed in: evolution Status: Invalid => Expired ** Changed in: evolution Importance: Unknown => High -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
Attached is the output from the terminal when I attempt to launch the application. Also the .xsession-errors file. Frank On Wed, Jul 9, 2008 at 1:18 PM, Chris Coulson <[EMAIL PROTECTED]> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. Unfortunately we can't fix it, because your description > didn't include enough information, and your backtrace does not contain > any relevant information. > > Could you please try running Evolution from the terminal (by going to > Applications -> Accessories -> Terminal and then typing 'evolution') and > then pasting any messages here. Could you also attach your ~/.xsession- > errors file after you have attempted to run Evolution. > > Thanks > > ** Changed in: evolution (Ubuntu) > Status: New => Incomplete > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. > -- Frank Hieber Mac OS X...because making UNIX user-friendly was easier than fixing Windows. ** Attachment added: "evolution.txt" http://launchpadlibrarian.net/15924103/evolution.txt ** Attachment added: ".xsession-errors" http://launchpadlibrarian.net/15924104/.xsession-errors -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
I tried to do this, but nothing happened. Have any other suggestions? I'm limping along without evolution by using Outlook Web Access and my iPod Touch to keep up with my email, but it is not what I would call efficient. Frank On Thu, Jul 10, 2008 at 1:15 PM, hggdh <[EMAIL PROTECTED]> wrote: > Hello Frank, > > The console output and the .xsession-errors both point to a critical > error on memory management, which seem to cause Evolution to die. > > Unfortunately, we do not have a nice backtrace to follow this up... so I > would like to check some other things with you: > > (1) Could you please enable apport (automatic trace collector)? To do so, > please open a terminal, and edit '/etc/default/apport', and change > 'enabled=0' to 'enabled=1'. You can use 'sudo gedit /etc/default/apport', > for example. > (2) after enabling apport, please reproduce your issue. At he end you > should have apport kicking in on a pop-up; open a new bug, and refer to this > one (we will then close this one, and follow up on the new bug). > > Also, please be aware that we will be releasing Evolution 2.22.3.1 in a > few (and it might already be available on the Hardy-proposed > repositories), and it might be worth it to check if you still experience > this issue on 2.22.3.1. > > Thank you. > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. > -- Frank Hieber Mac OS X...because making UNIX user-friendly was easier than fixing Windows. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
I tried to start with a new user and I had the same problem. I then enabled the 'Proposed' repository so that I could update to the latest version. That doesn't seem to have helped either. Does evolution store settings someplace other than at /home/username/.evolution? I've tried to delete my '.evolution' folder and it seems to put all of the old settings back just like they were, but I can't figure out where it is pulling from. I've given up on repairing it. I thought I'd just start over but I can't even do that. I tried to purge evolution from my computer but it held some settings somewhere that I can't find. Frank On Tue, Jul 15, 2008 at 4:58 PM, Chris Coulson <[EMAIL PROTECTED]> wrote: > Frank - would you mind trying to launch Evolution from a fresh user > account on your machine, to see if this problem is related to your > profile? > > You can create a new user by going to System -> Administration -> Users > and Groups > > Thanks! > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. > -- Frank Hieber Mac OS X...because making UNIX user-friendly was easier than fixing Windows. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evolution in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
The Exchange module is the reason that I am using Evolution. Otherwise I might as well use Thunderbird. Am I the only person with this problem? Frank Hieber Sent from my iPod Touch On Jul 18, 2008, at 2:43 PM, hggdh <[EMAIL PROTECTED]> wrote: > The gdb trace shows the problem on evolution-exchange, with e2k- > result.c > @line 435 triggering it. > > This is the piece of code that drives it: > > e2k_results_free (E2kResult *results, int nresults) > { >int i; > >for (i = 0; i < nresults; i++) >e2k_result_clear (&results[i]); >g_free (results); > } > > > I understand, from your last comment, that you are running 2.22.3.1 > now. Is that correct? > > Also -- you may probably bypass this error if you uninstall evolution- > exchange. > > ** Bug watch added: GNOME Bug Tracker #543663 > http://bugzilla.gnome.org/show_bug.cgi?id=543663 > > ** Also affects: evolution via > http://bugzilla.gnome.org/show_bug.cgi?id=543663 > Importance: Unknown > Status: Unknown > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
OK, this was strange. Out of the blue, Evolution popped up a handful of appointment alerts. So apparently part of the application was running in the background. I decided to attempt to launch Evolution and it launched correctly. It even showed the folder subscription that I had selected that seemed to be the initial source of the problems. I've since disabled those subscriptions in case those were the source of the problem. I don't know yet if it will continue to work, but for now, it is working. I'll let you know if the situation changes. Frank On Sat, Jul 19, 2008 at 7:42 AM, hggdh <[EMAIL PROTECTED]> wrote: > Yes, Frank, so far you are the single one. > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. > -- Frank Hieber Mac OS X...because making UNIX user-friendly was easier than fixing Windows. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 247067] Re: Evolution fails to launch
OK, thanks for the help. The problem never returned. I still have some other bugs, but that one is gone. Frank On Thu, Oct 2, 2008 at 11:59 AM, hggdh <[EMAIL PROTECTED]> wrote: > I am closing this bug INVALID. Upstream could not reproduce it, and the > original reporter suddenly got it working. > > So nobody knows how/when/why this happens/happened. > > Please feel free to re-open on new data. > > ** Changed in: evolution (Ubuntu) > Status: Triaged => Invalid > > -- > Evolution fails to launch > https://bugs.launchpad.net/bugs/247067 > You received this bug notification because you are a direct subscriber > of the bug. > -- Frank Hieber Mac OS X...because making UNIX user-friendly was easier than fixing Windows. -- Evolution fails to launch https://bugs.launchpad.net/bugs/247067 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs