[Bug 39069] Re: Adding Printer Fails with no Dialog
Check. Thankyou :-) -- Adding Printer Fails with no Dialog https://launchpad.net/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
** Bug 39340 has been marked a duplicate of this bug -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
Hi all, I don't know if I am wrong, but this bug is titled Adding Printer Fails with no Dialog, but not Adding Printer Fails. Furthermore, this bug is filed against gnome-cups-manager, not cupsys --- so it is talking about the GUI, not the printing system backend. So it is complaining the fact that it fails silently, not the fact that it simply fails. Hence bug 39093 (and a few other bugs) should not be a duplicate of this one. -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
Adding a printer should not fail, period. Yes, this bug should probably be filed against cupsys, but either way, the issue should be fixed now for everyone. I just updated and tried to add my printer, and it works. The update was definitely in cupsys. We don't need duplicate bugs that have the same root cause. ** Changed in: gnome-cups-manager (Ubuntu) Sourcepackagename: gnome-cups-manager = cupsys -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
Suppose today a patch goes into cupsys and now most people can add a printer. Do you mark this bug fixed? How about if I add a specific printer which really fails, and gnome-cups-manager fails silently again? These are 2 problems, hence 2 bugs, and for 2 separate packages. -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: [Bug 39069] Re: Adding Printer Fails with no Dialog
After an update this morning, I'm able to add a printer. I know the bug descriptor wasn't the best, but unless you digg pretty deeply into cups, I'm not aware of any other way to add a printer (the web interface has always been locked down in ubuntu), so the fact that gnome-cups-add was failing should be read as Average-Joe can't add a printer, and gets no error messege! Either way I guess this bug can be closed... -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
fixed in cupsys (1.1.99.b1.r4929-0ubuntu8) dapper ** Changed in: cupsys (Ubuntu) Assignee: (unassigned) = Matthias Klose Status: Confirmed = Fix Released -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
I get the same error trying to add a local Epson 777 printer via USB. The printer is detected, but here is the console output: Selected ppd file = cups-included/epson24.ppd Selected ppd file = foomatic-rip/Epson/Epson-Stylus_Color_777-Stc777p.upp.ppd ** (gnome-cups-add:7102): WARNING **: IPP request failed with status 1280 And the error_log: (WHEN RESTARTING CUPSYS:) E [12/Apr/2006:05:02:59 -0400] cupsdLoadAllPrinters: Unable to open /etc/cups/printers.conf - No such file or directory E [12/Apr/2006:05:02:59 -0400] cupsdLoadAllClasses: Unable to open /etc/cups/classes.conf - No such file or directory E [12/Apr/2006:05:02:59 -0400] LoadAllSubscriptions: Unable to open /etc/cups/subscriptions.conf - No such file or directory (WHEN ADDING PRINTER:) E [12/Apr/2006:05:03:40 -0400] [cups-driverd] Unable to open driver directory /usr/lib/cups/driver: No such file or directory E [12/Apr/2006:05:03:45 -0400] CUPS-Add-Printer: Unauthorized E [12/Apr/2006:05:03:45 -0400] copy_model: empty PPD file! E [12/Apr/2006:05:03:45 -0400] PID 7363 stopped with status 1! E [12/Apr/2006:05:03:45 -0400] [cups-driverd] Unable to open /usr/share/ppd/�=���=���=�� - No such file or directory ** Changed in: gnome-cups-manager (Ubuntu) Status: Unconfirmed = Confirmed ** Bug 39093 has been marked a duplicate of this bug -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
** Bug 39201 has been marked a duplicate of this bug -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
This actually seems like more of a problem with Cups than with gnome-cups-manager. I'm experiencing similar errors when trying to add network printers. In particular, when I attempt to add a printer I see the following errors in /var/log/cups/access_log localhost - - [12/Apr/2006:13:28:14 -0400] POST /admin/ HTTP/1.1 401 358 CUPS- Add-Printer successful-ok localhost - root [12/Apr/2006:13:28:14 -0400] POST /admin/ HTTP/1.1 200 358 CU PS-Add-Printer server-error-internal-error And the following in /var/log/cups/error_log E [12/Apr/2006:13:28:14 -0400] CUPS-Add-Printer: Unauthorized E [12/Apr/2006:13:28:14 -0400] copy_model: empty PPD file! E [12/Apr/2006:13:28:14 -0400] PID 6562 stopped with status 1! E [12/Apr/2006:13:28:14 -0400] [cups-driverd] Unable to open /usr/share/ppd/�}̿ �}̿�}̿ - No such file or directory When I increase the debugging level within cups I see the following errors: D [12/Apr/2006:13:33:41 -0400] cupsdReadClient: 5 POST / HTTP/1.1 D [12/Apr/2006:13:33:41 -0400] cupsdAuthorize: No authentication data provided. I [12/Apr/2006:13:33:41 -0400] CUPS-Get-Printers client-error-not-found: No destinations added. D [12/Apr/2006:13:33:41 -0400] cupsdProcessIPPRequest: 5 status_code=406 (client-error-not-found) D [12/Apr/2006:13:33:42 -0400] cupsdReadClient: 6 POST / HTTP/1.1 D [12/Apr/2006:13:33:42 -0400] cupsdAuthorize: No authentication data provided. I [12/Apr/2006:13:33:42 -0400] CUPS-Get-Printers client-error-not-found: No destinations added. D [12/Apr/2006:13:33:42 -0400] cupsdProcessIPPRequest: 6 status_code=406 (client-error-not-found) Increasing the debug level, gives me the following output while trying to install a printer: D [12/Apr/2006:13:35:23 -0400] cupsdAuthorize: username=root I [12/Apr/2006:13:35:23 -0400] Setting PostScript-Printer device-uri to smb://[[MY PRINTER URL - SANITIZED]] (was file:/dev/null.) I [12/Apr/2006:13:35:23 -0400] Setting PostScript-Printer printer-is-accepting-jobs to 1 (was 0.) I [12/Apr/2006:13:35:23 -0400] Setting PostScript-Printer printer-state to 3 (was 5.) D [12/Apr/2006:13:35:23 -0400] copy_model: Running cups-driverd cat foomatic-rip/Generic/Generic-PostScript_Printer-Postscript.ppd... E [12/Apr/2006:13:35:23 -0400] copy_model: empty PPD file! I [12/Apr/2006:13:35:23 -0400] CUPS-Add-Printer server-error-internal-error: Unable to copy PPD file! D [12/Apr/2006:13:35:23 -0400] cupsdProcessIPPRequest: 7 status_code=500 (server-error-internal-error) E [12/Apr/2006:13:35:23 -0400] PID 7109 stopped with status 1! E [12/Apr/2006:13:35:23 -0400] [cups-driverd] Unable to open /usr/share/ppd/� ��� ��� �� - No such file or directory -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
ok got the updates at 8:00pm est on wed. the 12th of april and now when i click printer in the menu i get the little gui and i go to add printer the bigger page never shows up so i run sudo invoke-rc.d cupsys restart to restart it than all the bigger pages show up because i clicked more than once. i go to part 2 of 2 and its blank no printers no drivers no nothing. here is the error log localhost - - [12/Apr/2006:07:29:28 -0400] POST / HTTP/1.1 200 1328 CUPS-Get-Devices - localhost - - [12/Apr/2006:07:29:32 -0400] POST / HTTP/1.1 200 452806 CUPS-Get-PPDs - localhost - - [12/Apr/2006:07:30:10 -0400] POST /admin/ HTTP/1.1 401 349 CUPS-Add-Printer successful-ok localhost - root [12/Apr/2006:07:30:10 -0400] POST /admin/ HTTP/1.1 200 349 CUPS-Add-Printer server-error-internal-error localhost - - [12/Apr/2006:07:30:40 -0400] POST / HTTP/1.1 200 1748 CUPS-Get-Devices - localhost - - [12/Apr/2006:07:30:44 -0400] POST / HTTP/1.1 200 452806 CUPS-Get-PPDs - localhost - - [12/Apr/2006:07:31:00 -0400] POST /admin/ HTTP/1.1 401 356 CUPS-Add-Printer successful-ok localhost - root [12/Apr/2006:07:31:00 -0400] POST /admin/ HTTP/1.1 200 356 CUPS-Add-Printer server-error-internal-error localhost - - [12/Apr/2006:12:25:53 -0400] POST / HTTP/1.1 200 132 CUPS-Get-Classes successful-ok-ignored-or-substituted-attributes localhost - - [12/Apr/2006:12:25:53 -0400] POST / HTTP/1.1 200 132 CUPS-Get-Classes successful-ok-ignored-or-substituted-attributes localhost - - [12/Apr/2006:12:25:55 -0400] POST / HTTP/1.1 200 132 CUPS-Get-Classes successful-ok-ignored-or-substituted-attributes localhost - - [12/Apr/2006:19:48:50 -0400] POST / HTTP/1.1 200 132 CUPS-Get-Classes client-error-not-found localhost - - [12/Apr/2006:20:43:58 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - localhost - - [12/Apr/2006:20:44:26 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - localhost - - [12/Apr/2006:20:45:26 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - localhost - - [12/Apr/2006:20:46:50 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - localhost - - [12/Apr/2006:20:48:56 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - localhost - - [12/Apr/2006:20:50:39 -0400] POST / HTTP/1.1 200 1486 CUPS-Get-Devices - -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
I get the same error trying to add a Canon over the network. -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
What do you see in /var/log/cups/error_log when this happens? ** Changed in: gnome-cups-manager (Ubuntu) Status: Unconfirmed = Needs Info -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 39069] Re: Adding Printer Fails with no Dialog
I've tried adding Allow from statement in my cupsd.conf for my ip address and localhost with no luck. here's the error log entries, as I launch and run gnome-cups-add: E [11/Apr/2006:11:50:47 -0700] [cups-driverd] Unable to open driver directory /usr/lib/cups/driver: No such file or directory E [11/Apr/2006:11:51:11 -0700] CUPS-Add-Printer: Unauthorized E [11/Apr/2006:11:51:11 -0700] copy_model: empty PPD file! E [11/Apr/2006:11:51:11 -0700] PID 9183 stopped with status 1! E [11/Apr/2006:11:51:11 -0700] [cups-driverd] Unable to open /usr/share/ppd/ - No such file or directory -- Adding Printer Fails with no Dialog https://launchpad.net/malone/bugs/39069 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
