[Desktop-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
Hello again, Timur, Thanks for pushing this upstream. In your first post you said: > Applications that have their own print dialog box do not > have this problem. For example, Firefox shows only my > printer once. Same thing with Libre Office. LibreOffice gets all its print dialog entries via cups. It does not use the GTK print dialog. That is why the issue does not show up there. In which of your applications does the issue appear? Also, what is your Firefox version? Cheers, Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
> "systemctl stop cups" removes the wrong entry -- the > one that actually works. So now I can't print any more. That's because that entry is controlled by cups. The other one isn't. As I said, cups is not involved in producing the duplicate entry. File a bug against GTK. systemctl start cups-browsed to get your working entry back. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
Correction; the second entry disappears. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
The print dialog box is generated GTK. The Printers system setup dialog is probably generated by Qt. Stop cups: systemctl stop cups Which entry remains in the GTK print dialog box? I would guess - the first one. Therefore cups is not involved in its display. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
This very probably not a bug in cups or any other printing package, but a GTK bug. See https://forums.linuxmint.com/viewtopic.php?f=51=348963 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed
Giving the cupsfilter command was a hint to try it and report back. The suggestion to use the everywhere model was a also hint to get you printing without too much effort. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1834400 Title: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed Status in HPLIP: New Status in cups package in Ubuntu: New Bug description: I attempted to print a file on a network printer which was set up via HPLIP. The PC reports that the print job has started and completed on the network printer, but in fact the network printer has not printed anything. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1834400/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed
The 8715 has been supported since HPLIP 3.16.5. I cannot understand why you cannot use a version which is packaged by your distro. Not unless your objective is to help test 3.19.5/3.19.6. >From your error_log: > PID 11639 (/usr/lib/cups/filter/hpcups) stopped with status 127 (File too large) I've never seen this before and do not understand it. > [Job 81] Unable to open raster stream - : Broken pipe > [Job 81] GPL Ghostscript 9.26: Unrecoverable error, exit code 1 Perturbing. On Debian unstable (HPLIP 3.18.12) I can set up a print queue for your printer and (as root) do cupsfilter -p /etc/cups/ppd/8715.ppd -m printer/foo -e /etc/nsswitch.conf > out.dat 2>log The log shows no errors. If your objective is to get printing working, I would set up one of these queues: lpadmin -p 8715 -v ipp://HPFC3FDBEFEEC1.local:631/ipp/print -E -m everywhere lpadmin -p 8715 -v ipp://HPFC3FDBEFEEC1.local:631/ipp/print -E -m driverless:ipp://HPFC3FDBEFEEC1.local:631/ipp/print -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1834400 Title: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed Status in HPLIP: New Status in cups package in Ubuntu: New Bug description: I attempted to print a file on a network printer which was set up via HPLIP. The PC reports that the print job has started and completed on the network printer, but in fact the network printer has not printed anything. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1834400/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed
> io/hpmud/jd.c 373: unable to connect to print port 9100: Connection > refused hp:/net/HP_OfficeJet_Pro_8710?ip=192.168.0.17 Not very encouraging. Does any of https://bugs.launchpad.net/hplip/+bug/934669 or its associated bugs fit your situation? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1834400 Title: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed Status in HPLIP: New Status in cups package in Ubuntu: New Bug description: I attempted to print a file on a network printer which was set up via HPLIP. The PC reports that the print job has started and completed on the network printer, but in fact the network printer has not printed anything. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1834400/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1818167] Re: Canon Pixma TS6220 will not print with drvr Canon TS6000 series - CUPS+Gutenprint v5.2.13-2
No Gutenprint driver exists. See https://lists.cups.org/pipermail/cups/2019-March/074499.html This report should be closed. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1818167 Title: Canon Pixma TS6220 will not print with drvr Canon TS6000 series - CUPS+Gutenprint v5.2.13-2 Status in cups package in Ubuntu: New Bug description: Ubuntu 18.04.2 LTS CUPS Installed: 2.2.7-1ubuntu2.3 The printer can print using drvr Canon TS6200 series Ver.5.70(en). But with the Gutenprint driver, printing files or test pages causes a response on the control panel of the printer, but no action mechanically. When the control panel returns to its normal idle state, the "job" is reported as completed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.3 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Feb 28 20:47:42 2019 InstallationDate: Installed on 2018-08-04 (209 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for Canon_Gutenprint_Driver: usb://Canon/TS6200%20series?serial=30644B=1 device for Canon_Pixma_TS6220: usb://Canon/TS6200%20series?serial=30644B=1 MachineType: Acer Aspire XC-603 Papersize: letter PpdFiles: Canon_Pixma_TS6220: Canon TS6200 series Ver.5.70 Canon_Gutenprint_Driver: Canon TS6000 series - CUPS+Gutenprint v5.2.13 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=5ed3623f-f174-4ac2-b301-9dd35c726d45 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/15/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P11-B4 dmi.board.name: Aspire XC-603 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-B4:bd09/15/2015:svnAcer:pnAspireXC-603:pvr:rvnAcer:rnAspireXC-603:rvr:cvnAcer:ct3:cvr: dmi.product.family: Acer Desktop dmi.product.name: Aspire XC-603 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1818167/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1812381] Re: Color LaserJet Pro MFP M280nw cannot print colors
> So does that mean that the bug is not in HPLIP at all > and the bug is in the packaging of HPLIP? And that the > packaging bug has been fixed in package version > hplip/3.18.10+dfsg0-3 ? It means this. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1812381 Title: Color LaserJet Pro MFP M280nw cannot print colors Status in HPLIP: New Status in hplipsetupdebian: Unknown Status in hplip package in Ubuntu: New Status in hplip package in Debian: Unknown Bug description: Ubuntu version: 18.10 HPLIP version 3.18.7 I just bought a Color LaserJet Pro MFP M280nw because HP supports printing from Linux. The installation was simple, quick and very easy. Printing a test page from the printer itself shows a beautiful image of a colorul ballon. However printing a test page from HPLIP only prints a grayscale test page where it usually prints a color test page. Further information: In the graphical HPLIP configuration tool (HP Device manager) in the Print Settings tab under the General section I can see a Output Mode drop-down box, but the drop-down box only has one option; "Grayscale". I cannot run hp-doctor due to this bug: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1759278 This has now also been reported on https://h30434.www3.hp.com/t5 /Printer-Software-and-Drivers/HP-Color-LaserJet-Pro-MFP-M280nw-cannot- print-colors-using/m-p/6983569/highlight/true#M153283 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1812381/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Forget the last post, please. It's in the error_log. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Apologies for the typos. The error_log has [Job 477] PID 5588 (/usr/lib/cups/backend/cnijnet) exited with no errors. But you get no output. What is your CUPS version? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
It seems that the only way to contact the printer is with the cnijjet backend. One last last thing if you would: execute /usr/lib/cups/backend/cnijet and give us the output. Thanks for your co-operation. Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Thanks. Ok, there is no port 9100, so socket:// will not work. One lives and learns! Looking at the error_log again all the filters complete successfully: D [14/Dec/2018:13:16:23 -0600] [Job 478] 4 filters for job: D [14/Dec/2018:13:16:23 -0600] [Job 478] bannertopdf (application/vnd.cups-pdf-banner to application/pdf, cost 32) D [14/Dec/2018:13:16:23 -0600] [Job 478] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66) D [14/Dec/2018:13:16:23 -0600] [Job 478] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99) D [14/Dec/2018:13:16:23 -0600] [Job 478] rastertogutenprint.5.2 (application/vnd.cups-raster to printer/MX860, cost 100) Search for "exited" and "normally". All that cnijnet:/ does is transport what rastertogutenprint.5.2 produces to the printer. Perhaps the printer is unhappy with the input from gutenprint? I cannot test this. I can only suggest you use the Canon drivers. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
> I ran commands: > sudo lpadmin -p mx860 -v socket://192.168.1.87:9100 -E -P > /etc/cups/ppd/MX860.ppd > and lp -d mx860 /etc/nsswitch.conf Looks good. But nothing printed, eh. What do we have for nmap 192.168.1.87 ? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
> -rw-r- 1 root lp 131822 Dec 14 13:17 MX860.ppd There is nothing wrong here. A PPD is not readable by a user process, only by one with root privileges. Whatever you ran did not have root privileges. You are using the gutenprint PPD for MX860; no problem there. Now do lpadmin -p mx860 -v socket:// -E -P /etc/cups/ppd/MX860.ppd and print with lp -d mx860 /etc/nsswitch.conf I am guessing that the Canon printer accepts jobs on port 9100 - most printers do. You could also set up lpadmin with -v cnijnet:/00-1E-8F-74-5A-78 and see how you go on. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
I'm a little perplexed, Kim, because CUPS appears not to detect your printer. Anyway, we'll leave that on one side and look at the error_log and at the line "DEVICE_URI=cnijnet:/00:1E:8F:74:5A:78" I am not familiar with Canon printers, but this looks like a misconfiguration. From what I see elsewhere, it should be "DEVICE_URI=cnijnet:/00-1E-8F-74-5A-78" I would expect this (ofter called JetDirect) to work too: "DEVICE_URI=socket://" There should be a PPD for the print queue in /etc/cups/pppd. What does its *cupsFilter line show? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Please supply the output of 'lpinfo -v' -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1808581 Title: cannot print to Canon MX860 after upgrade to Ubuntu 18.04 Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network. - I can successfully ping the printer. - I can connect to the printer via the printer web server. - When I try to print, it just hangs: no error messages, no printing. Additional information was submitted with 'ubuntu-bug cups' ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Dec 14 13:30:40 2018 InstallationDate: Installed on 2015-01-10 (1434 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: Lpstat: device for MX860: cnijnet:/00:1E:8F:74:5A:78 MachineType: MSI MS-7865 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX860.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MX860.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=c7580c78-9be5-43e5-8256-d02dd697238b ro plymouth:debug drm.debug=0xe SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago) dmi.bios.date: 02/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: AM1I (MS-7865) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/21/2014:svnMSI:pnMS-7865:pvr2.0:rvnMSI:rnAM1I(MS-7865):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7865 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1808581/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
> When I click 'Next', just get 'Failed to install Plug-in'. This could be https://bugs.launchpad.net/hplip/+bug/1807051 > HP Device plug-in version mismatch or some files are corrupted. Download *.run and *.asc from https://developers.hp.com/hp-linux-imaging-and-printing/plugins and install the plugin with 'hp-plugin -p .' -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: In Progress Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
Your problem solving has now changed from an inability of CUPS to detect "usb://HP..." /" to "some problem with systray" after installing the latest hplip-3.18.12.run. Which one to pursue is your choice. I wish you luck. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: In Progress Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
Hello Zoran, In ny last post I asked you look at the output of 'sudo /usr/lib/cups/backend/usb' and tell us what "Device URI" says. On reflection, it would be better to post the whole output. So, please would you do that instead? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
>From the information you gave: > direct hp:/usb/hp_LaserJet_1005_series?serial=0 This is fine, although the printer the printer does not provide a serial number. However, I expected to see an 'lpinfo -v' entry beginning "usb://HP/". This is what CUPS should give for the URI of the printer. The other one is an HPLIP URI. Would you please do sudo /usr/lib/cups/backend/usb Part of the output should have "Device URI: usb://..." Post what the whole of "Device URI" says. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
Hello Zoran, Do you have the proprietary plugin installed with hp-plug? The printer needs it. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
Hello Zoran, You forgot to post the two items of information I asked for. Would you also confirm you have installed the proprietary plugin. >From your error log: > prnt/backend/hp.c 831: INFO: open device failed stat=21: hp:/usb/hp_LaserJet_1005_series?serial=0; will retry in 30 seconds... > PID 9030 (/usr/lib/cups/filter/hpcups) crashed on signal 11. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806352] Re: HP LaserJet 1005 only prints first page
To confirm: The LaserJet 1005 is on the network? What is the make and model of the other printer? Please post the outputs of 'lpinvo -v' and 'lpstat -t'. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1806352 Title: HP LaserJet 1005 only prints first page Status in cups package in Ubuntu: New Bug description: After a fresh reinstallation of Ubuntu 18.04 HP LaserJet 1005 printer appeared correct in Setting/Printers. It received jobs and completed them, but no page came out. To solve the problem, I installed hplip-3.18.4.run. Now, after resetting, the computer prints the first page correct. But, after that, it again receives jobs, completes them, but no page comes out. The same is with the other network printer which works correctly before reinstallation. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 10:20:16 2018 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592: implicitclass:Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592 device for hp_LaserJet_1005: hp:/usb/hp_LaserJet_1005_series?serial=0 MachineType: ASUS All Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_1005.ppd', '/etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_1005.ppd: Permission denied grep: /etc/cups/ppd/Hewlett_Packard_HP_LaserJet_Professional_P1102_vaso_MS_7592.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=55233a2e-4ce3-4fdc-a938-f135b95322e5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/21/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1806352/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1806226] Re: Dell C2665dnf gets broken installation
> Printing a test page gives 016-720 PDL error. The search engine I used had the first two pages devoted to this error. You would, of course, searched for a solution in the same way. From the number of issues, one could be forgiven for thinking this is a printer problem and not a Ubuntu one. > ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print This appears to be the URI for the printer. Check with the driverless and ippfind utilities. Now set up this print queue lpadmin -p 2660 -v ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print -E -m everywhere and print to 2660. The outcome? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1806226 Title: Dell C2665dnf gets broken installation Status in cups package in Ubuntu: New Bug description: My apologies if this is the wrong package to file this bug against... I just installed 18.04 on a new machine. Very conveniently, it found my Dell C2665dnf printer and set up an ipp printer for it. Unfortunately, the printer configuration doesn't work. Printing a test page gives 016-720 PDL error. I can install the Dell-created printer filter and PPD and create a printer that works fine, and I have this setup on another 18.04 machine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 01:28:28 2018 InstallationDate: Installed on 2018-12-01 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for Dell-C2665dnf-Color-MFP: dnssd://Dell%20C2665dnf%20Color%20MFP%20(D3%3A8E%3AA3)._pdl-datastream._tcp.local/?uuid=e72bf300-1dd2-11b2-ad7c-080037d38ea3 device for Dell_C2665dnf_Color_MFP_D3_8E_A3_: ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print MachineType: LENOVO 2344BPU Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Dell_C2665dnf_Color_MFP_D3_8E_A3_.ppd', '/etc/cups/ppd/Dell-C2665dnf-Color-MFP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Dell_C2665dnf_Color_MFP_D3_8E_A3_.ppd: Permission denied grep: /etc/cups/ppd/Dell-C2665dnf-Color-MFP.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/08/2013 dmi.bios.vendor: LENOVO dmi.bios.version: G1ET93WW (2.53 ) dmi.board.asset.tag: Not Available dmi.board.name: 2344BPU dmi.board.vendor: LENOVO dmi.board.version: Win8 Pro DPK TPG dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn2344BPU:pvrThinkPadT430:rvnLENOVO:rn2344BPU:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad T430 dmi.product.name: 2344BPU dmi.product.version: ThinkPad T430 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1806226/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04
The link is not similar to the previous one. It looks like the upgrade did not adjust it correctly. A ghostscript bug? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1800328 Title: HP Office Jet Cups reports Filter Failed. Works OK with 16.04 Status in cups package in Ubuntu: New Bug description: After upgrade from 16.04 to 18.04 and doing an 'apt dist-upgrade', cups fails to print with the status "Filter Failed". On a 16.04 system printing is OK. Printer: Network HP-Officejet-Pro-8620 No changes were made other than the do-release-upgrade and 'apt dist-upgrade'. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Uname: Linux 4.15.0-38-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 Date: Sat Oct 27 23:58:29 2018 Lpstat: device for HP-HP-Officejet-Pro-8620: socket://192.168.1.193:9100 MachineType: System76 Meerkat Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=e7479522-2d49-4598-a480-8ed5dee4c2c8 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-10-19 (8 days ago) dmi.bios.date: 11/22/2017 dmi.bios.vendor: Intel Corp. dmi.bios.version: BNKBL357.86A.0057.2017.1122.1550 dmi.board.name: NUC7i7BNB dmi.board.vendor: Intel Corporation dmi.board.version: J31145-304 dmi.chassis.type: 3 dmi.chassis.vendor: System76 dmi.chassis.version: meer3 dmi.modalias: dmi:bvnIntelCorp.:bvrBNKBL357.86A.0057.2017.1122.1550:bd11/22/2017:svnSystem76:pnMeerkat:pvrmeer3:rvnIntelCorporation:rnNUC7i7BNB:rvrJ31145-304:cvnSystem76:ct3:cvrmeer3: dmi.product.name: Meerkat dmi.product.version: meer3 dmi.sys.vendor: System76 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1800328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04
There is nothing to be done by you, but I have seen this issue appear at least five times so it wouldn't be unreasonable to see the upgrade process as flawed. What do you get now for ls -l /usr/share/ghostscript/ ? Thanks for the feedback. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1800328 Title: HP Office Jet Cups reports Filter Failed. Works OK with 16.04 Status in cups package in Ubuntu: New Bug description: After upgrade from 16.04 to 18.04 and doing an 'apt dist-upgrade', cups fails to print with the status "Filter Failed". On a 16.04 system printing is OK. Printer: Network HP-Officejet-Pro-8620 No changes were made other than the do-release-upgrade and 'apt dist-upgrade'. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Uname: Linux 4.15.0-38-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 Date: Sat Oct 27 23:58:29 2018 Lpstat: device for HP-HP-Officejet-Pro-8620: socket://192.168.1.193:9100 MachineType: System76 Meerkat Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=e7479522-2d49-4598-a480-8ed5dee4c2c8 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-10-19 (8 days ago) dmi.bios.date: 11/22/2017 dmi.bios.vendor: Intel Corp. dmi.bios.version: BNKBL357.86A.0057.2017.1122.1550 dmi.board.name: NUC7i7BNB dmi.board.vendor: Intel Corporation dmi.board.version: J31145-304 dmi.chassis.type: 3 dmi.chassis.vendor: System76 dmi.chassis.version: meer3 dmi.modalias: dmi:bvnIntelCorp.:bvrBNKBL357.86A.0057.2017.1122.1550:bd11/22/2017:svnSystem76:pnMeerkat:pvrmeer3:rvnIntelCorporation:rnNUC7i7BNB:rvrJ31145-304:cvnSystem76:ct3:cvrmeer3: dmi.product.name: Meerkat dmi.product.version: meer3 dmi.sys.vendor: System76 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1800328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04
>From your error log: > D [27/Oct/2018:14:09:05 -0700] [Job 466] ./base/gsicc_manage.c:1244: > gsicc_open_search(): Could not find default_gray.icc > D [27/Oct/2018:14:09:05 -0700] [Job 466] | ./base/gsicc_manage.c:2025: > gsicc_set_device_profile(): cannot find device profile > D [27/Oct/2018:14:09:05 -0700] [Job 466] Unrecoverable error: rangecheck in > .putdeviceprops See https://bugs.launchpad.net/hplip/+bug/1799104 How do you go on? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1800328 Title: HP Office Jet Cups reports Filter Failed. Works OK with 16.04 Status in cups package in Ubuntu: New Bug description: After upgrade from 16.04 to 18.04 and doing an 'apt dist-upgrade', cups fails to print with the status "Filter Failed". On a 16.04 system printing is OK. Printer: Network HP-Officejet-Pro-8620 No changes were made other than the do-release-upgrade and 'apt dist-upgrade'. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Uname: Linux 4.15.0-38-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 Date: Sat Oct 27 23:58:29 2018 Lpstat: device for HP-HP-Officejet-Pro-8620: socket://192.168.1.193:9100 MachineType: System76 Meerkat Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-HP-Officejet-Pro-8620.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=e7479522-2d49-4598-a480-8ed5dee4c2c8 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-10-19 (8 days ago) dmi.bios.date: 11/22/2017 dmi.bios.vendor: Intel Corp. dmi.bios.version: BNKBL357.86A.0057.2017.1122.1550 dmi.board.name: NUC7i7BNB dmi.board.vendor: Intel Corporation dmi.board.version: J31145-304 dmi.chassis.type: 3 dmi.chassis.vendor: System76 dmi.chassis.version: meer3 dmi.modalias: dmi:bvnIntelCorp.:bvrBNKBL357.86A.0057.2017.1122.1550:bd11/22/2017:svnSystem76:pnMeerkat:pvrmeer3:rvnIntelCorporation:rnNUC7i7BNB:rvrJ31145-304:cvnSystem76:ct3:cvrmeer3: dmi.product.name: Meerkat dmi.product.version: meer3 dmi.sys.vendor: System76 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1800328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1752727] Re: hp-plugin fails to download plugin
*** This bug is a duplicate of bug 1752512 *** https://bugs.launchpad.net/bugs/1752512 You did read other recent bug reports, didn't you? How does yours differ from #1752512, #1749690 and #1749573 or add new information? Cheers, Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1752727 Title: hp-plugin fails to download plugin Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: When trying to install my network print from hp-setup I get prompted to download the plugin. When I select the option to download from the HP server, it fails checksum verification. Running "hp-plugin" directly in a shell gives the following output: ... Checking for network connection... Downloading plug-in from: error: Plugin download failed with error code = 8 error: file does not match its checksum. File may have been corrupted or altered Done. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: hplip 3.17.10+repack0-3 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CupsErrorLog: E [01/Mar/2018:00:08:08 +0100] Filter \"brftopagedbrf\" not found. E [01/Mar/2018:00:08:08 +0100] Filter \"brftopagedbrf\" not found. CurrentDesktop: GNOME Date: Thu Mar 1 23:08:42 2018 InstallationDate: Installed on 2018-02-25 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180225) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=ebc5ce34-deda-4a71-8859-eb4990ea5e8f ro rootflags=subvol=@ quiet splash vt.handoff=1 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/23/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F15 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B75M-D3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF15:bd10/23/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB75M-D3H:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1752727/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744587] Re: hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720
> Anyone have any ideas on how I can install Plug the printer in. Do lsusb Note the Bus (x) and the Device (y). Find the CUPS URI with hp-makeuri x:y' Run /usr/sbin/lpinfo -m | less Search for your 8720 and and get the PPD (it begins drv://). Finally: lpadmin -p 8720 -v URI -E -m PPD Can you print now? -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1744587 Title: hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720 Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: https://askubuntu.com/questions/990970/how-to-install-hplip-3-17-11 -under-ubuntu-17-10-for-hp-officejet-pro-8720 I'm using Ubuntu 17.10 According to the release notes https://developers.hp.com/hp-linux- imaging-and-printing/release_notes I need hplip 3.17.11. When I install hplip from using apt-get I get the following error when I execute hp-check: The error is the following (distro not supported) File "/usr/share/hplip/installer/core_install.py", line 475, in init self.distro_name = self.distros_index[self.distro] I've tried installing from the shell installer with the following: error: Configure failed with error: libnetsnmp not found When I do the following: sudo apt-get install libsnmp-dev I get libsnmp-dev is already the newest version (5.7.3+dfsg-1.7ubuntu1) And apt is an older version apt-cache policy hplip hplip: Installed: 3.17.7+repack0-3 Candidate: 3.17.7+repack0-3 Version table: *** 3.17.7+repack0-3 500 500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages 100 /var/lib/dpkg/status Anyone have any ideas on how I can install and/or debug this? To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1744587/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1738432] Re: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers
You were very clear in your first message that cups-browsed had been stopped. I can think of a reason for your observations (and why disabling avahi-daemon is a way of not seeing network discoverd printers) but it depends on what applications you are using. This is why I was interested in the answers to the questions, particularly > In which print dialogs do the driverless extra printers > appear? Of which applications? I am going to assume (not my usual practice!) that the issue is seen with Firefox and Evince. Next time you observe these printers appearing. stop cups on the client. Are they still in the print dialog? (Stopping cups stops cups-browsed. Starting cups-browsed also starts cups). -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1738432 Title: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers Status in cups package in Ubuntu: Incomplete Bug description: Recently, my print dialogs have started to include network discoverd printers in addition to those configured in cups even if the cups- browsed service is disabled and the BrowseRemoteProtocols option is set to none. There does not seem to be any way to disable this behavior apart from disabling avahi or its ability to talk to dbus, which causes side effects on the system. Yet, in some environments this behavior is a definite regression over the old one and leads to an extremely poor user experience. On some networks: - The print dialogs takes 3-10 sec to open which is a huge amount of time for an action that is expected to be instantaneous and for which there is no visual feedback. - The print dialog contains many tens of printer entries, all identified by weird hex strings that cannot be related to any useful location, that do not help identifying which entry corresponds to which printer and that only mess up the list making it hard to find the printers that are actually useful. For instance, suppose that you work at some office that has recently purchased a batch of new printers all the same model. In the print dialog you may get many entries like: HP_Laserjet_Pro_Mxxxdw_21ACF2 which only vary in the final hex string. How is one suppose to know what is where? Please make it possible to disable this driverless printer madness. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: libcups2 2.2.4-7ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13 Uname: Linux 4.13.0-19-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CupsErrorLog: E [15/Dec/2017:12:41:45 +0100] [Client 6] Returning IPP client-error-bad-request for Create-Printer-Subscriptions (/) from localhost CurrentDesktop: KDE Date: Fri Dec 15 16:22:07 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (1463 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-19-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to artful on 2017-10-26 (50 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1738432/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1738432] Re: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers
> Don't know what I did, but finally I have succeeded disabling the display of > the driverless > network printers. Till asked for six pieces of information. Answers would be appreciated. > Can it be the case that you need /both/ the process stopped /and/ the > BrowseRemoteProtocols in > its conf file set to none /at the same time/ plus a restart of the desktop > environment? No. -- Brian. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1738432 Title: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers Status in cups package in Ubuntu: Incomplete Bug description: Recently, my print dialogs have started to include network discoverd printers in addition to those configured in cups even if the cups- browsed service is disabled and the BrowseRemoteProtocols option is set to none. There does not seem to be any way to disable this behavior apart from disabling avahi or its ability to talk to dbus, which causes side effects on the system. Yet, in some environments this behavior is a definite regression over the old one and leads to an extremely poor user experience. On some networks: - The print dialogs takes 3-10 sec to open which is a huge amount of time for an action that is expected to be instantaneous and for which there is no visual feedback. - The print dialog contains many tens of printer entries, all identified by weird hex strings that cannot be related to any useful location, that do not help identifying which entry corresponds to which printer and that only mess up the list making it hard to find the printers that are actually useful. For instance, suppose that you work at some office that has recently purchased a batch of new printers all the same model. In the print dialog you may get many entries like: HP_Laserjet_Pro_Mxxxdw_21ACF2 which only vary in the final hex string. How is one suppose to know what is where? Please make it possible to disable this driverless printer madness. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: libcups2 2.2.4-7ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13 Uname: Linux 4.13.0-19-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CupsErrorLog: E [15/Dec/2017:12:41:45 +0100] [Client 6] Returning IPP client-error-bad-request for Create-Printer-Subscriptions (/) from localhost CurrentDesktop: KDE Date: Fri Dec 15 16:22:07 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (1463 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-19-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to artful on 2017-10-26 (50 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1738432/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1589897] [NEW] hpps is unable to function without access to the output device
Public bug reported: When diagnosing a printing problem by manually running individual print filters, hpps fails if DEVICE_URI is not set in the environment. The view of upstrem CUPS is: > Filters MUST be able to function without access to the output device. Original report: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=825219 Before https://bugs.launchpad.net/hplip/+bug/1395676 was attended to the hpcups filter behaved in the same way. Now it no longer does. ** Affects: hplip (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1589897 Title: hpps is unable to function without access to the output device Status in hplip package in Ubuntu: New Bug description: When diagnosing a printing problem by manually running individual print filters, hpps fails if DEVICE_URI is not set in the environment. The view of upstrem CUPS is: > Filters MUST be able to function without access to the output device. Original report: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=825219 Before https://bugs.launchpad.net/hplip/+bug/1395676 was attended to the hpcups filter behaved in the same way. Now it no longer does. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1589897/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
