Re: [Desktop-packages] [Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-15 Thread goutam kodu
Hi wolf,

Thank you for confirming that hplip-3.15.11.run  is working fine.
We will surely take a look at fixing this issue when Hplip package
installed from standard repo

Thank you,
goutam
On 15 Jan 2016 15:20, "Wolf Rogner"  wrote:

> What did I do:
>
> I redirected python3 to python3.5 (ln -s)
>
> I ran hplip-3.15.11.run which analyses and compiles the libraries
> according to the underlying system.
> It worked fine.
>
> printing works.
>
> The log messages suggest that the compilation uses python 2.6 (I have
> 2.7 as default, which indicates that the installation routines
> deliberately choose 2.6).
>
> What I observed is that graphical frontends of 3.15.11 differ from the
> utilities in 3.7.x (which is installed by default in 15.10).
>
> Thus I tried to figure out if the issue can be reverted to just
> requiring a fresh install of 3.7.x with python3.5 as default python3
> installation.
>
> I have no way of deinstalling the utilities (there is no uninstall
> switch in the installation or at least I didn't find it).
>
> So I can only install and confirm: It works.
>
> I cannot tell or research the reason and if it is possible to fix the
> issue by simply reinstalling hplip from the standard repo.
> >From a production point of view, I cannot install a library which is not
> supported through the standard repo.
>
> --
> You received this bug notification because you are subscribed to HPLIP.
> https://bugs.launchpad.net/bugs/1530656
>
> Title:
>   printing will fail with python3.5 set as default
>
> Status in HPLIP:
>   New
> Status in hplip package in Ubuntu:
>   New
>
> Bug description:
>   Setting Python 3.5 as the default for python3 breaks printing over
>   HPlib.
>
>   Steps to reproduce:
>
>   sudo -s
>   cd /usr/bin
>   rm python3
>   ln -s python3.5 python3
>
>   ...
>
>   print something using a hplip enabled printer -> printer stopped
>
>   rm python3
>   ln -s python3.4 python3 # this was the default setting after installation
>
>   ...
>
>   printing resumes
>
>   I also observed a crash in the HPLip libraries which indicated the
>   cause being in the hplip package. (this was not reproducable though)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.10
>   Package: hplip 3.15.7-0ubuntu4
>   ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
>   Uname: Linux 4.2.0-22-generic x86_64
>   NonfreeKernelModules: nvidia wl
>   ApportVersion: 2.19.1-0ubuntu5
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Sun Jan  3 15:30:56 2016
>   InstallationDate: Installed on 2013-05-17 (960 days ago)
>   InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac
> (20130424)
>   Lpstat: device for HP-Color-LaserJet-CP2025dn:
> hp:/net/HP_Color_LaserJet_CP2025dn?ip=10.1.0.20
>   MachineType: Apple Inc. MacBookPro10,1
>   Papersize: a4
>   PpdFiles: Error: command ['fgrep', '-H', '*NickName',
> '/etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd'] failed with exit code 2:
> grep: /etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd: Permission denied
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic
> root=UUID=3679e976-6405-4981-aa99-8c79d15e6aa3 ro quiet splash vt.handoff=7
>   SourcePackage: hplip
>   UpgradeStatus: Upgraded to wily on 2015-10-23 (72 days ago)
>   dmi.bios.date: 12/21/2012
>   dmi.bios.vendor: Apple Inc.
>   dmi.bios.version: MBP101.88Z.00EE.B03.1212211437
>   dmi.board.asset.tag: Base Board Asset Tag#
>   dmi.board.name: Mac-C3EC7CD22292981F
>   dmi.board.vendor: Apple Inc.
>   dmi.board.version: MacBookPro10,1
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Apple Inc.
>   dmi.chassis.version: Mac-C3EC7CD22292981F
>   dmi.modalias:
> dmi:bvnAppleInc.:bvrMBP101.88Z.00EE.B03.1212211437:bd12/21/2012:svnAppleInc.:pnMacBookPro10,1:pvr1.0:rvnAppleInc.:rnMac-C3EC7CD22292981F:rvrMacBookPro10,1:cvnAppleInc.:ct10:cvrMac-C3EC7CD22292981F:
>   dmi.product.name: MacBookPro10,1
>   dmi.product.version: 1.0
>   dmi.sys.vendor: Apple Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/1530656/+subscriptions
>

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Title:
  printing will fail with python3.5 set as default

Status in HPLIP:
  New
Status in hplip package in Ubuntu:
  New

Bug description:
  Setting Python 3.5 as the default for python3 breaks printing over
  HPlib.

  Steps to reproduce:

  sudo -s
  cd /usr/bin
  rm python3
  ln -s python3.5 python3

  ...

  print something using a hplip enabled printer -> printer stopped

  rm python3
  ln -s python3.4 python3 # this was the default setting after installation

  ...

  printing resumes

  I also observed a crash in the HPLip libraries which indicated the
  cause being in the hplip package. (this was not reproducable though)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: hplip 3.15.7-0ubuntu4
  ProcVersionSignature: Ubuntu 

Re: [Desktop-packages] [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
After installing libtool manually.. can you retry 'sh hplip-3.15.2.run'
and let us know if the installation proceeds without any issue.

After install, run command ' hp-setup' to configure the device .



 Original message 
From: Natalia Bidart 1430...@bugs.launchpad.net 
Date: 11/03/2015  9:51 PM  (GMT+05:30) 
To: goutam.hp...@gmail.com 
Subject: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus
  may be not installed 
 
I tried the latest suggestion (full outout below) and got an error on:

error: A required dependency 'libtool (libtool - Library building
support services)' is still missing.

But the package is available and installed:

nessita@miro:~$ apt-cache policy libtool
libtool:
  Installed: 2.4.2-1.11
  Candidate: 2.4.2-1.11
  Version table:
*** 2.4.2-1.11 0
    500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
    100 /var/lib/dpkg/status

Full output:
nessita@miro:~$ ls -l hplip-3.15.2.run 
-rw-rw-r-- 1 nessita nessita 21804469 Mar 11 13:05 hplip-3.15.2.run
nessita@miro:~$ md5sum hplip-3.15.2.run 
87307b116e58339337a7675c71e07bc1  hplip-3.15.2.run
nessita@miro:~$ sh hplip-3.15.2.run
Creating directory hplip-3.15.2nessita@miro:~$ ls -l hplip-3.15.2.run 
-rw-rw-r-- 1 nessita nessita 21804469 Mar 11 13:05 hplip-3.15.2.run
nessita@miro:~$ md5sum hplip-3.15.2.run 
87307b116e58339337a7675c71e07bc1  hplip-3.15.2.run
nessita@miro:~$ sh hplip-3.15.2.run
Creating directory hplip-3.15.2
Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.2 Self Extracting 
Archive...

HP Linux Imaging and Printing System (ver. 3.15.2)
HPLIP Installer ver. 5.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Wed-11-Mar-2015_13:05:24.log

\
note: Defaults for each question are maked with a '*'. Press enter to accept 
the default.
error: ubuntu-15.04 

Re: [Desktop-packages] [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
There seem to be an issue with the auto installer script . While we take
a look at it can you try manually installing the hplip.

Here are the steps.
1 . Go inside the folder hplip-3.15.2. It should be created at the same 
location where auto installer was run.

change directory  to  hplip-3.15.2

cd   hplip-3.15.2

2.  Run command ./configure --prefix=/usr
3. Run 'make' command.
4. Run 'sudo make install'

This should install hplip in your system
Configure the device and let us know if everything is working.

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Title:
  hp-plugin crashes with error: Python gobject/dbus may be not installed

Status in HP Linux Imaging and Printing:
  Confirmed
Status in One Hundred Papercuts:
  Confirmed
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  When trying to configure an HP LaserJet P1102w, when running hp-plugin
  I get errors and can not proceed:

  nessita@miro:~$ hp-plugin
  error: Unable to locate models.dat file

  HP Linux Imaging and Printing System (ver. 3.15.2)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Checking for network connection...
  Downloading plug-in from: 
  Receiving digital keys: /usr/bin/gpg --homedir /home/nessita/.hplip/.gnupg 
--no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
  Creating directory plugin_tmp
  Verifying archive integrity... All good.
  Uncompressing HPLIP 3.15.2 Plugin Self Extracting 
Archive...
  Error importing HPLIP modules.  Is HPLIP installed?
  error: Python gobject/dbus may be not installed
  error: Plug-in install failed.

  Done.
  nessita@miro:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: hplip 3.15.2-0ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  ApportVersion: 2.16.2-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Mar 10 19:23:41 2015
  InstallationDate: Installed on 2014-11-30 (100 days ago)
  InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  Lpstat: device for Laserjet: ipp://NPI2E6620.local:631/printers/Laserjet
  MachineType: LENOVO 3249CTO
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic 
root=UUID=30425f63-143e-4183-aa37-394415c60a42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to vivid on 2015-02-09 (29 days ago)
  dmi.bios.date: 10/26/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET61WW (1.31 )
  dmi.board.name: 3249CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6QET61WW(1.31):bd10/26/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3249CTO
  dmi.product.version: ThinkPad X201
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-10-09 Thread goutam kodu
can you give us the output of the command  lsusb  -d 03f0:4117 -v.

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Title:
  The HP 1018 printer not work out of the box if used non-US locale

Status in HP Linux Imaging and Printing:
  Confirmed
Status in Release Notes for Ubuntu:
  Won't Fix
Status in “hplip” package in Ubuntu:
  Fix Released
Status in “ibus” package in Ubuntu:
  Fix Released
Status in “hplip” source package in Lucid:
  Won't Fix
Status in “ibus” source package in Lucid:
  Invalid
Status in “hplip” source package in Maverick:
  Won't Fix
Status in “ibus” source package in Maverick:
  Won't Fix

Bug description:
  This bug is continuation of the bug 217215. To avoid any problems
  related to attempts describe I decided to start with 'clean account'.
  (and created the new bug entry)

  Clean account means:
  1) Remove hplip*, foo2zjs, footomatic package.
  2) Remove any further files related to hp1018
  find /usr/share -name *1018*
  ./foo2zjs/firmware/sihp1018.img
  ./ppd/hpijs/HP/hp_laserjet_1018-hpijs.ppd
  3) Remove orphaned /usr/share/hplip directory

  After restarting the printer a system message appear pointing that new 
hardware had been installed and suggesting that hpijs package support the HP 
1018 printer. 
  I:
  - installed hpijs with depends
  - Ran Printer configure tool: a driver for HP 1018 hadn't been found 
  - so I chose suggested HP 1015 driver
  - printer didn't react for send packages.

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[Desktop-packages] [Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-09-14 Thread goutam kodu
Hi  Gannet,

While we take a look into this issue.  Can you please download
hplip-3.14.6.run file from http://hplipopensource.com/hplip-
web/gethplip.html and install it using command  'sh hplip-3.14.6.run' .
Delete any print queue constructed for this printer in 'system-config-
printer'.  Next, run command 'hp-setup  -i  -g'  in terminal to
configure new print queue for this printer. Provide us the output of
'hp-check' command

Thanks,
goutam

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Title:
  The HP 1018 printer not work out of the box if used non-US locale

Status in HP Linux Imaging and Printing:
  Confirmed
Status in Release Notes for Ubuntu:
  Won't Fix
Status in “hplip” package in Ubuntu:
  Fix Released
Status in “ibus” package in Ubuntu:
  Fix Released
Status in “hplip” source package in Lucid:
  Won't Fix
Status in “ibus” source package in Lucid:
  Invalid
Status in “hplip” source package in Maverick:
  Won't Fix
Status in “ibus” source package in Maverick:
  Won't Fix

Bug description:
  This bug is continuation of the bug 217215. To avoid any problems
  related to attempts describe I decided to start with 'clean account'.
  (and created the new bug entry)

  Clean account means:
  1) Remove hplip*, foo2zjs, footomatic package.
  2) Remove any further files related to hp1018
  find /usr/share -name *1018*
  ./foo2zjs/firmware/sihp1018.img
  ./ppd/hpijs/HP/hp_laserjet_1018-hpijs.ppd
  3) Remove orphaned /usr/share/hplip directory

  After restarting the printer a system message appear pointing that new 
hardware had been installed and suggesting that hpijs package support the HP 
1018 printer. 
  I:
  - installed hpijs with depends
  - Ran Printer configure tool: a driver for HP 1018 hadn't been found 
  - so I chose suggested HP 1015 driver
  - printer didn't react for send packages.

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[Desktop-packages] [Bug 1333206] Re: Unable to print in photo paper using HP Deskjet 916c

2014-06-24 Thread goutam kodu
Hi Alberto,

Can you try installing latest hplip 3.14.6 ? Please download the file
hplip-3.14.6.run  from http://hplipopensource.com/hplip-
web/gethplip.html. To install it run command sh hplip-3.14.6.run in
terminal.

Next, run command hp-setup  -r in terminal to delete the existing
print queue for HP Deskjet 916c.

After that run command hp-setup  to configure the new print queue for
this device and try to print on photo paper.

Let us know if the issue is still reproducible.

Thanks  Regards,
Goutam

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Title:
  Unable to print in photo paper using HP Deskjet 916c

Status in HP Linux Imaging and Printing:
  New
Status in “hplip” package in Ubuntu:
  New

Bug description:
  
  HOW TO REPRODUCE
  

  - Using HP Deskjet 916c, try to print a document setting media type as
  photo paper.

  
  **
  EXPECTED BEHAVIOUR
  **

  - The document to be printed.

  **
  REAL BEHAVIOUR
  **

  - A white page is printed.

  **
  TECHNICAL INFO
  **

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: hplip 3.14.3-0ubuntu3
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' 
already exists
   W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' 
already exists
  CurrentDesktop: Unity
  Date: Mon Jun 23 13:15:56 2014
  InstallationDate: Installed on 2013-05-21 (397 days ago)
  InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424)
  Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
  MachineType: MEDIONPC MS-7358
  Papersize: a4
  PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic 
root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
  dmi.bios.date: 02/18/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: MS-7358
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.board.version: Fab D
  dmi.chassis.type: 3
  dmi.chassis.vendor: OEM
  dmi.chassis.version: OEM
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
  dmi.product.name: MS-7358
  dmi.product.version: OEM
  dmi.sys.vendor: MEDIONPC

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[Desktop-packages] [Bug 1187559] Re: can't print using hplip 3.13.5. Keep getting text with @PJL SET JOBATTR=JobAcct3...

2013-06-11 Thread goutam kodu
Hi Ralph,

Can you run, command  'hp-logcapture' in terminal  and provide us the
log files to analyze the problem.

Thanks
Goutam

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Title:
  can't print using hplip 3.13.5.  Keep getting text with @PJL SET
  JOBATTR=JobAcct3...

Status in HP Linux Imaging and Printing:
  New
Status in “hplip” package in Ubuntu:
  New

Bug description:
  ran both hp-check -t and hp-doctor -- Here is the hp-check report:

  Check types:  
  
  a. EXTERNALDEP - External Dependencies
  
  b. GENERALDEP - General Dependencies (required both at compile and run time)  
  
  c. COMPILEDEP - Compile time Dependencies 
  
  d. [All are run-time checks]  
  
  PYEXT SCANCONF QUEUES PERMISSION  
  

  Status Types:
  OK
  MISSING   - Missing Dependency or Permission or Plug-in
  INCOMPAT  - Incompatible dependency-version or Plugin-version

  
  ---
  | SYSTEM INFO |
  ---

   Kernel: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Host: ralph-GC668AA-ABA-SR5110NX
  localhost
   Proc: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Distribution: ubuntu 12.04
   Bitness: 32 bit

  
  ---
  | HPLIP CONFIGURATION |
  ---

  HPLIP-Version: HPLIP 3.13.5
  HPLIP-Home: /usr/share/hplip
  HPLIP-Installation: Auto installation is supported for ubuntu distro  12.04 
version 

  Current contents of '/etc/hp/hplip.conf' file:
  # hplip.conf.  Generated from hplip.conf.in by configure.

  [hplip]
  version=3.13.5

  [dirs]
  home=/usr/share/hplip
  run=/var/run
  ppd=/usr/share/ppd/HP
  ppdbase=/usr/share/ppd
  doc=/usr/share/doc/hplip-3.13.5
  icon=/usr/share/applications
  cupsbackend=/usr/lib/cups/backend
  cupsfilter=/usr/lib/cups/filter
  drv=/usr/share/cups/drv/hp
  bin=/usr/bin

  # Following values are determined at configure time and cannot be changed.
  [configure]
  network-build=yes
  libusb01-build=no
  pp-build=no
  gui-build=yes
  scanner-build=yes
  fax-build=yes
  dbus-build=yes
  cups11-build=no
  doc-build=yes
  shadow-build=no
  hpijs-install=no
  foomatic-drv-install=no
  foomatic-ppd-install=no
  foomatic-rip-hplip-install=no
  hpcups-install=yes
  cups-drv-install=yes
  cups-ppd-install=no
  internal-tag=3.13.5
  restricted-build=no
  ui-toolkit=qt4
  qt3=no
  qt4=yes
  policy-kit=no
  hpijs-only-build=no
  lite-build=no
  udev-acl-rules=yes
  udev_sysfs_rules=no
  hpcups-only-build=no
  hpijs-only-build=no

  
  Current contents of '/var/lib/hp/hplip.state' file:
  [plugin]
  installed = 1
  eula = 1
  version = 3.13.5


  Current contents of '~/.hplip/hplip.conf' file:
  [upgrade]
  notify_upgrade = true
  last_upgraded_time = 1370229886
  pending_upgrade_time = 0
  latest_available_version = 3.13.5

  [settings]
  systray_visible = 0
  systray_messages = 1

  [last_used]
  device_uri = hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN
  printer_name = Officejet_6600
  working_dir = .

  [commands]
  scan = /usr/bin/xsane -V %SANE_URI%

  [refresh]
  rate = 30
  enable = false
  type = 1

  [polling]
  enable = false
  interval = 5
  device_list = 

  [fax]
  voice_phone = 
  email_address = 

  [installation]
  date_time = 06/04/2013 14:14:54
  version = 3.13.5

  
   Package-namePackage-Desc  Required/Optional Min-Version 
Installed-Version Status   Comment

  --
  |  External Dependencies |
  --

   gs   Ghostscript   REQUIRED7.05  
  9.05OK -
   network  Network-wget  OPTIONAL- 
  1.13.4  OK -
   dbus DBus  REQUIRED- 
  1.4.18  OK -
   scanimageShell-ScanningOPTIONAL1.0   
  1.0.22  OK -
   policykitAdmin-Policy-frameworkOPTIONAL- 
  0.104   OK -
   xsaneSANE-GUI  OPTIONAL0.9   
  0.998   OK -
   cups CUPS  REQUIRED1.1   
  1.5.3   OK 'CUPS Scheduler is running'

  -
  |  General Dependencies |
  -

   reportlabPython-PDF-LibOPTIONAL2.0   
  2.5 OK -
   libcryptoOpenSSL-Crypto-LibREQUIRED- 
  1.0.1   OK -
   pil