[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim-hammad, thank you for reporting this and helping make Ubuntu better. However, your crash report is attached instead of processed by Apport Retracing Service. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at a terminal: cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Reopening due to: + A bug in apport is prevent at least myself, original reporter, and another from reporting against LO crash files -> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092 . + How crash report is attached. + Crash is reproducible for original reporter. ** Changed in: libreoffice (Ubuntu) Importance: Undecided => Medium ** Changed in: libreoffice (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: New Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim-hammad, thank you for reporting this bug and helping make Ubuntu better. Could you please advise if the following PPA works around your problem https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise ? ** Changed in: libreoffice (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Incomplete Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim Hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/5 : >"I looked into the link you provided but didn't know what to do. Please >advise." The link https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise is a PPA (Personal Package Archive) release by the LibreOffice Packaging team, that one may use to check if this particular problem is addressed. In order to do this, one would want to follow the directions noting: "Adding this PPA to your system". -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Incomplete Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
** Changed in: libreoffice (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: New Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Can you reproduce this? If you create a new document and save it does it still crash? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: New Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
ibrahim-hammad, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, open the file: /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], Save and close. Now, execute at a terminal: cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Importance: Medium => Undecided ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim-hammad, one would want to edit the file with sudo via a terminal: gksudo gedit /etc/apport/crashdb.conf -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim-hammad, regarding your screenshots, they advise you to file a new report against update-manager. One may do this via a terminal: ubuntu-bug update-manager As well, have you had a chance to file a libreoffice crash report follow https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/10 and https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/12 ? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim-hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/16 : >"Hello Christopher, Thank you for usual professional support. As far as I can >remember, that I followed your instruction regarding the libreofice crash. Your question means that I failed to do it as it should be, then, shall I do it again?" Yes. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim Hammad, you are welcome to file a new bug report against the attached crash file via a terminal: wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+attachment/3411971/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Ibrahim Hammad, as this is a bug report, and not a support forum, if you need further support you are welcome to seek it at http://www.ubuntu.com/support . -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Thank you Christopher, I looked into the link you provided but didn't know what to do. Please advise. Thank you again, Ibrahim Hammad On Sat, Oct 27, 2012 at 2:22 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim-hammad, thank you for reporting this bug and helping make Ubuntu > better. Could you please advise if the following PPA works around your > problem > https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise > ? > > ** Changed in: libreoffice (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Incomplete > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Incomplete Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Thank you Christopher. I went to the link but unfortunately still can't deal with it or know what to do. Regards, Ibrahim Hammad On Sat, Oct 27, 2012 at 5:19 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim Hammad, regarding your comments > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/5: > >"I looked into the link you provided but didn't know what to do. Please > advise." > > The link > https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise > is a PPA (Personal Package Archive) release by the LibreOffice Packaging > team, that one may use to check if this particular problem is addressed. > > In order to do this, one would want to follow the directions noting: > "Adding this PPA to your system". > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Incomplete > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Incomplete Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Dear Bryan, Thank you. I've just tried the same operation and all went well. I didn't face any problem, noting that after the crash took place once I need to open any Libreoffice document , even New document it will open a recovery window then will open the new document. But this also had gone as well. Thank you again, and appreciated. Regards, Ibrahim Hammad On Mon, Oct 29, 2012 at 7:22 AM, Bryan Quigley wrote: > Can you reproduce this? If you create a new document and save it does > it still crash? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > New > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: New Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Dear Christopher, I hope this email finds you well. Thank you for your professional help, and I hope I can be of more help to this project. I could locate the file crashdb.conf and made the instructed change, however, the file refused to save the changes. To overcome this before asking your help I copied the file contents and opened a new document and paste it in there and tried to save this file on the same location but in different file name. This had failed as well. Should this succeeded I would rename the original file and rename the new file with the original file name instead. But it failed. Your help is highly required please. Regards, Ibrahim Hammad On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > ibrahim-hammad, thank you for reporting this and helping make Ubuntu > better. However, your crash report is manually attached. Please follow > these instructions to have apport report a new bug about your crash that > can be dealt with by the automatic retracer. First, open the file: > /etc/apport/crashdb.conf > > and comment out the line: > 'problem_types': ['Bug', 'Package'], > > Save and close. Now, execute at a terminal: > cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y > upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && > sudo service apport start force_start=1 > > If you are running the Ubuntu Stable Release you might need to enable > apport in /etc/default/apport and restart. > > Now reproduce the crash, then open your file manager, navigate to your > /var/crash directory and open the crash report you wish to submit. > If this fails you will have to open a terminal and file your report with > 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash > is the crash you would like to report. If you get an error that you aren't > allowed to access this report you will have to file it with 'sudo > ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow > https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash > report so the necessary information is provided. > > I'm closing this bug report since the process outlined above will > automatically open a new bug report which can then dealt with more > efficiently. > > Thank you for your understanding. > > Helpful bug reporting tips: > https://help.ubuntu.com/community/ReportingBugs > > ** Changed in: libreoffice (Ubuntu) >Importance: Medium => Undecided > > ** Changed in: libreoffice (Ubuntu) >Status: New => Invalid > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscri
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
HI Christopher, I hope this email finds you well. I've been encountering some problems and crashes lately, while when I try to generate a report or report a bug I couldn't do it successfully , so it is not done. Now, I received a warning sign this morning with a message and when I try to check for updates a get another message. I tries before when I encountered problems to report it through the terminal using the history commands but I got a message telling me that the file is not found. Please find attached a snapshot of both messages. I appreciate much you kind help and instructions on what exactly to do (and how to do it please). Regards, Ibrahim Hammad On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > ibrahim-hammad, thank you for reporting this and helping make Ubuntu > better. However, your crash report is manually attached. Please follow > these instructions to have apport report a new bug about your crash that > can be dealt with by the automatic retracer. First, open the file: > /etc/apport/crashdb.conf > > and comment out the line: > 'problem_types': ['Bug', 'Package'], > > Save and close. Now, execute at a terminal: > cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y > upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && > sudo service apport start force_start=1 > > If you are running the Ubuntu Stable Release you might need to enable > apport in /etc/default/apport and restart. > > Now reproduce the crash, then open your file manager, navigate to your > /var/crash directory and open the crash report you wish to submit. > If this fails you will have to open a terminal and file your report with > 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash > is the crash you would like to report. If you get an error that you aren't > allowed to access this report you will have to file it with 'sudo > ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow > https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash > report so the necessary information is provided. > > I'm closing this bug report since the process outlined above will > automatically open a new bug report which can then dealt with more > efficiently. > > Thank you for your understanding. > > Helpful bug reporting tips: > https://help.ubuntu.com/community/ReportingBugs > > ** Changed in: libreoffice (Ubuntu) >Importance: Medium => Undecided > > ** Changed in: libreoffice (Ubuntu) >Status: New => Invalid > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > ** Attachment added: "Screenshot from 2012-12-15 08:47:45.png" https://bugs.launchpad.net/bugs/1070939/+attachment/3460351/+files/Screenshot%20from%202012-12-15%2008%3A47%3A45.png ** Attachment added: "Screenshot from 2012-12-15 08:53:23.png" https://bugs.launchpad.net/bugs/1070939/+attachment/3460352/+files/Screenshot%20from%202012-12-15%2008%3A53%3A23.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin"
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Dear Christopher, Further to my previous email, I'd like to inform you that I had processed "sudo apt-get update" on the terminal. it went fine except for the end, however, the warning sign disappeared, but the end of the terminal text shows some defects. Moreover, the sudo apt-get upgrade resulted with nothing, and when trying to check for updates from the upper main menu the same message appeared in the terminal will come up again (failure). The rest of this message I'll paste the content of the terminal text for your kind reference. Regards, Ibrahim Hammad *Terminal Text:* Ign http://security.ubuntu.com precise-security InRelease Get:1 http://security.ubuntu.com precise-security Release.gpg [198 B] Ign http://archive.canonical.com precise InRelease Ign http://extras.ubuntu.com precise InRelease Ign http://sa.archive.ubuntu.com precise InRelease Ign http://sa.archive.ubuntu.com precise-updates InRelease Ign http://sa.archive.ubuntu.com precise-backports InRelease Ign http://dl.google.com stable InRelease Get:2 http://security.ubuntu.com precise-security Release [49.6 kB] Hit http://archive.canonical.com precise Release.gpg Ign http://dl.google.com stable InRelease Get:3 http://extras.ubuntu.com precise Release.gpg [72 B] Hit http://sa.archive.ubuntu.com precise Release.gpg Hit http://archive.canonical.com precise Release Get:4 http://sa.archive.ubuntu.com precise-updates Release.gpg [198 B] Hit http://extras.ubuntu.com precise Release Hit http://dl.google.com stable Release.gpg Get:5 http://sa.archive.ubuntu.com precise-backports Release.gpg [198 B] Hit http://archive.canonical.com precise/partner Sources Hit http://dl.google.com stable Release.gpg Hit http://extras.ubuntu.com precise/main Sources Get:6 http://security.ubuntu.com precise-security/main Sources [58.4 kB] Hit http://archive.canonical.com precise/partner amd64 Packages Hit http://sa.archive.ubuntu.com precise Release Hit http://archive.canonical.com precise/partner i386 Packages Ign http://archive.canonical.com precise/partner TranslationIndex Hit http://dl.google.com stable Release Hit http://extras.ubuntu.com precise/main amd64 Packages Hit http://extras.ubuntu.com precise/main i386 Packages Get:7 http://sa.archive.ubuntu.com precise-updates Release [49.6 kB] Ign http://extras.ubuntu.com precise/main TranslationIndex Hit http://dl.google.com stable Release Get:8 http://security.ubuntu.com precise-security/restricted Sources [1,950 B] Get:9 http://security.ubuntu.com precise-security/universe Sources [18.1 kB] Hit http://dl.google.com stable/main amd64 Packages Hit http://dl.google.com stable/main i386 Packages Ign http://dl.google.com stable/main TranslationIndex Get:10 http://security.ubuntu.com precise-security/multiverse Sources [1,382 B] Get:11 http://security.ubuntu.com precise-security/main amd64 Packages [208 kB] Get:12 http://sa.archive.ubuntu.com precise-backports Release [49.6 kB] Hit http://dl.google.com stable/main amd64 Packages Hit http://dl.google.com stable/main i386 Packages Ign http://dl.google.com stable/main TranslationIndex Hit http://sa.archive.ubuntu.com precise/main Sources Hit http://sa.archive.ubuntu.com precise/restricted Sources Hit http://sa.archive.ubuntu.com precise/universe Sources Hit http://sa.archive.ubuntu.com precise/multiverse Sources Hit http://sa.archive.ubuntu.com precise/main amd64 Packages Hit http://sa.archive.ubuntu.com precise/restricted amd64 Packages Hit http://sa.archive.ubuntu.com precise/universe amd64 Packages Hit http://sa.archive.ubuntu.com precise/multiverse amd64 Packages Hit http://sa.archive.ubuntu.com precise/main i386 Packages Hit http://sa.archive.ubuntu.com precise/restricted i386 Packages Hit http://sa.archive.ubuntu.com precise/universe i386 Packages Hit http://sa.archive.ubuntu.com precise/multiverse i386 Packages Hit http://sa.archive.ubuntu.com precise/main TranslationIndex Hit http://sa.archive.ubuntu.com precise/multiverse TranslationIndex Hit http://sa.archive.ubuntu.com precise/restricted TranslationIndex Hit http://sa.archive.ubuntu.com precise/universe TranslationIndex Get:13 http://sa.archive.ubuntu.com precise-updates/main Sources [196 kB] Get:14 http://security.ubuntu.com precise-security/restricted amd64 Packages [3,969 B] Get:15 http://security.ubuntu.com precise-security/universe amd64 Packages [58.4 kB] Ign http://archive.canonical.com precise/partner Translation-en_US Get:16 http://security.ubuntu.com precise-security/multiverse amd64 Packages [2,183 B] Ign http://archive.canonical.com precise/partner Translation-en Ign http://extras.ubuntu.com precise/main Translation-en_US Get:17 http://security.ubuntu.com precise-security/main i386 Packages [215 kB] Ign http://extras.ubuntu.com precise/main Translation-en Get:18 http://sa.archive.ubuntu.com precise-updates/restricted Sources [4,419 B] Get:19 http://sa.archive.ubuntu.com precise-updates/universe Sources [66.5 kB] Get:20 http://sa.archive.ubuntu.
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Hello Christopher, Thank you for usual professional support. As far as I can remember, that I followed your instruction regarding the libreofice crash. Your question means that I failed to do it as it should be, then, shall I do it again? Last weak I reported 2 issues for the spreadsheet but with no response or feedback at all, except that I did it twice and received a message that it is considered as a duplicate. please advise. Have a nice day. Regards, Ibrahim Hammad On Sun, Dec 16, 2012 at 11:49 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim-hammad, regarding your screenshots, they advise you to file a new > report against update-manager. One may do this via a terminal: > ubuntu-bug update-manager > > As well, have you had a chance to file a libreoffice crash report follow > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/10 > and > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/12 > ? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Hello Christopher, I hope this email finds you well. Things are getting really tough and boring for me. I tried the same instruction and receive a message the no such file or directory exists. When I open the crash folder it is empty. The system is not stable and the libreoffice is still crashing ! I don't want to shift back to windows and I still believe in this great project and would do the best to contribute to its success, but please help me process my daily work on it without shifting back. I can imagine the loads of work you do and can imagine the pressure you are under, but still feel happy for your success, which makes weak people like me to add more pressure asking for your professionalism. Please advise. Regards, Ibrahim Hammad On Sun, Dec 23, 2012 at 10:28 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim-hammad, regarding your comments > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/16: > >"Hello Christopher, Thank you for usual professional support. As far as I > can remember, that I followed your instruction regarding the > libreofice crash. Your question means that I failed to do it as it should > be, then, shall I do it again?" > > Yes. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Hello Christopher, Thank you for your email. The link you gave me goes to a huge text document that I don't understand. What shall I do with it please. I need to report the bug since the Calc is crashing every time I use it and affecting my work please. Regards, Ibrahim Hammad On Tue, Dec 25, 2012 at 11:30 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim Hammad, you are welcome to file a new bug report against the > attached crash file via a terminal: > wget > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+attachment/3411971/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash&&; > ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command
Hello Christopher, Thank you for your professional help. Regards, Ibrahim Hammad On Wed, Dec 26, 2012 at 6:38 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Ibrahim Hammad, as this is a bug report, and not a support forum, if you > need further support you are welcome to seek it at > http://www.ubuntu.com/support . > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
