[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2019-05-01 Thread Launchpad Bug Tracker
[Expired for thunderbird (Ubuntu) because there has been no activity for
60 days.]

** Changed in: thunderbird (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in thunderbird package in Ubuntu:
  Expired

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2019-03-02 Thread Paul White
Is this still an issue for anyone now that Thunderbird 60.5.1 is the
currently supported version?

** Changed in: thunderbird (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in thunderbird package in Ubuntu:
  Incomplete

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2014-01-08 Thread Christian Renaux
Hi Tim,

Thank you very much for your fast answer, I didn't see it until
yesterday as I did not receive any notification.

Thus, I tried your solution and I can't tell how happy I am as it works
perfectly well now with the installation of "nscd".  We are using also
an LDAP server through pam_ldap.

I hope this bug will be resolved for other users, as it was not so easy
to find this thread...and so the solution.

Again thank you for your help,
Christian.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2013-12-22 Thread Tim Watts
Finally - I have the solution (at least for me!).

We are using LDAP for user accounts via pam_ldap.

I did not have nscd (name service cache daemon) installed. Although it makes no 
difference to anything else, I did try installing it and 
bingo! thunderbird works again. 

This is still clearly a bug - but at least I have a workaround.

Could this be your problem too Christian?

Cheers,

Tim

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2013-12-22 Thread Christian Renaux
Hi,

I have exactly the same problem i Ubuntu 13.04 after upgrade and tried
what you have done with the same results.  So I am quite desperate as I
want all my emails back with all the folders.   I have been able to
retrieve my Inbox in "Evolution" but not my folders.

So does anybody has an idea ?

Cheers.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2013-12-22 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: thunderbird (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions

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[Desktop-packages] [Bug 1187724] Re: thunderbird crashes at startup

2013-06-10 Thread Tim Watts
Today I tried something new:

Log out and back into X.

Kill all processes that I owned except X server and terminal (so killed dbus, 
gconfd and all manner of things).
mv'ed my *entire* home directory into a subdir called TEMP/ taking care to 
include all . (DOT) subdirs

Started thunderbird - it still crashed!

And yet, it runs fine as another user displaying on my X server.

This is weird - the only context left for it is my UID, groups and
envvars. And none of them are that weird.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724

Title:
  thunderbird crashes at startup

Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  This is repeatible.

  thunderbird --safe-mode also crashes

  Removing ~.thunderbird/ does not fix the problem.

  Running thunderbird as another user (different home directory, user
  never ran thunderbird before) DOES fix the problem and thunderbird
  starts normally.

  Clearly there is something about my user environment which is crashing
  thunderbird - but it is also a bug in thunderbird (it should not
  crash).

  I have tried removing gconf settings too - but that made no
  difference.

  Next step suggestions would be welcome!

  Cheers

  Tim

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  twatts 1920 F pulseaudio
  BuildID: 20130510125337
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Channel: Unavailable
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Wed Jun  5 11:24:25 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-26 (39 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 
(20130423.1)
  IpRoute:
   default via 137.73.122.1 dev eth0  proto static 
   137.73.122.0/24 dev eth0  proto kernel  scope link  src 137.73.122.214  
metric 1 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MarkForUpload: True
  NoProfiles: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/31/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F428D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

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