[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
*** This bug is a duplicate of bug 1798053 *** https://bugs.launchpad.net/bugs/1798053 That's bug #1798053, which was fixed in gnome-software 3.30.2-0ubuntu8. Just install the latest updates in your VM. ** This bug has been marked a duplicate of bug 1798053 [SRU] Click on the back icon in gnome-software doesn't work -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
Well, I still can't reproduce with those steps :/ When the new dialog opens in 6-7 it's the main windows and not the details from the previous step, such there is no < to use... The warning might give a clue to someone looking at the problem though (ideally it should be reported upstream) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
I previously launched it through the UI, so I didn't see the console output; now I've launched it from the terminal. In the freshly booted VM: 1. open two terminal windows (window A and window B) 2. in terminal window A, run "gnome-software" 3. click on a random app (I'm clicking on "powershell" under "Editor's Picks") 4. press the "X" in the top-right corner to close the window [note: gnome-software stays running in the background!] 5. in window B, run "gnome-software" 6. focus the window that just opened 7. attempt to click the left-arrow in the upper-right corner of the window At this point, window A shows the following (with an assertion failure that sounds relevant): user@ubuntu1810vm:~$ gnome-software 01:13:19:0703 Gs enabled plugins: desktop-categories, fwupd, os-release, packagekit, packagekit-local, packagekit-offline, packagekit-proxy, packagekit-refine-repos, packagekit-refresh, packagekit-upgrade, packagekit-url-to-app, shell-extensions, ubuntuone, appstream, desktop-menu-path, hardcoded-blacklist, hardcoded-featured, hardcoded-popular, modalias, packagekit-refine, rewrite-resource, steam, ubuntu-reviews, packagekit-history, provenance, snap, systemd-updates, generic-updates, provenance-license, icons, key-colors, key-colors-metadata 01:13:19:0703 Gs disabled plugins: dpkg, dummy, repos, epiphany, odrs 01:13:20:0828 Gs Only 0 apps for recent list, hiding 01:13:33:0176 Gs gs_shell_go_back: assertion '!g_queue_is_empty (priv->back_entry_stack)' failed journalctl doesn't show anything interesting: Mär 20 02:13:13 ubuntu1810vm systemd-timesyncd[368]: Timed out waiting for reply from [2001:67c:1560:8003::c7]:123 (ntp.ubuntu.com). Mär 20 02:13:19 ubuntu1810vm dbus-daemon[497]: [system] Activating via systemd: service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.190' (uid=1000 pid=1759 comm="gnome-software " label="unconfined") Mär 20 02:13:19 ubuntu1810vm systemd[1]: Starting Firmware update daemon... Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to startup redfish: no SMBIOS table Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to startup dell_esrt: token 1122 is not boolean Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to startup dell: Firmware updating not supported Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to startup uefi: kernel efivars support missing: /sys/firmware/efi/efivars Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to coldplug amt: Unable to find a ME interface Mär 20 02:13:19 ubuntu1810vm dbus-daemon[497]: [system] Activating via systemd: service name='org.freedesktop.bolt' unit='bolt.service' requested by ':1.193' (uid=0 pid=1767 comm="/usr/lib/fwupd/fwupd " label="unconfined") Mär 20 02:13:19 ubuntu1810vm systemd[1]: Starting Thunderbolt system service... Mär 20 02:13:19 ubuntu1810vm boltd[1791]: bolt 0.5 starting up. Mär 20 02:13:19 ubuntu1810vm boltd[1791]: config: loading user config Mär 20 02:13:19 ubuntu1810vm boltd[1791]: bouncer: initializing polkit Mär 20 02:13:19 ubuntu1810vm boltd[1791]: udev: initializing udev Mär 20 02:13:19 ubuntu1810vm boltd[1791]: store: loading devices Mär 20 02:13:19 ubuntu1810vm boltd[1791]: power: force power support: no Mär 20 02:13:19 ubuntu1810vm boltd[1791]: udev: enumerating devices Mär 20 02:13:19 ubuntu1810vm dbus-daemon[497]: [system] Successfully activated service 'org.freedesktop.bolt' Mär 20 02:13:19 ubuntu1810vm systemd[1]: Started Thunderbolt system service. Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: disabling plugin because: failed to coldplug thunderbolt_power: No support for force power via kernel or bolt Mär 20 02:13:19 ubuntu1810vm fwupd[1767]: Daemon ready for requests Mär 20 02:13:19 ubuntu1810vm dbus-daemon[497]: [system] Successfully activated service 'org.freedesktop.fwupd' Mär 20 02:13:19 ubuntu1810vm systemd[1]: Started Firmware update daemon. Mär 20 02:13:20 ubuntu1810vm PackageKit[1329]: get-updates transaction /111_caaeddde from uid 1000 finished with success after 756ms Mär 20 02:13:21 ubuntu1810vm PackageKit[1329]: resolve transaction /112_bebaccdd from uid 1000 finished with success after 481ms Mär 20 02:13:22 ubuntu1810vm PackageKit[1329]: search-file transaction /113_eeebcbec from uid 1000 finished with success after 950ms Mär 20 02:13:22 ubuntu1810vm PackageKit[1329]: search-file transaction /114_eeaceced from uid 1000 finished with success after 408ms Mär 20 02:13:23 ubuntu1810vm PackageKit[1329]: search-file transaction /115_edaedddc from uid 1000 finished with success after 422ms Mär 20 02:13:23 ubuntu1810vm systemd-timesyncd[368]: Timed out waiting for reply from [2001:67c:1560:8003::c8]:123 (ntp.ubuntu.com). Mär 20 02:13:23 ubuntu1810vm PackageKit[1329]: search-file transaction /116_edeaeceb from uid 1000 finished with success after 387ms Mär 20 02:13:24 ubuntu1810vm PackageKit[1329]: get-details
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
How do you call gnome-software? Here when closing and re-opening it displays the main screen and not the previously open page. Could you add your journalctl log after getting the issue? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
' - click on some random package' Is that local files (deb) from the disk or any software in the store? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
re #4: No, it doesn't seem to be specific to wayland - after switching back to X11 and rebooting, the bug can still be triggered the same way. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
Thank you for your bug report. Is that specific to wayland sessions? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
Simple reproducer in a freshly booted system: - open Ubuntu Software Center - click on some random package - close the window - open Ubuntu Software Center - attempt to use the back button ("<") in the upper-left corner of the window -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1816264] Re: software center stuck on Chrome package dialog
[Testing on wayland, in case that matters.] I downloaded a .deb file with Firefox, then opened it with "Ubuntu Software Center", installed it, and then closed the dialog associated with Ubuntu Software Center. Now, opening "Ubuntu Software Center" gets me back to the dialog displaying details about the installed package, and the "back" button in the upper left doesn't work. Killing the gnome-software process and then relaunching the software center gets me back to the software center's main screen. If I now click on a package, the back button in the upper left works. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1816264 Title: software center stuck on Chrome package dialog Status in gnome-software package in Ubuntu: New Bug description: I am running Ubuntu 18.10 with Wayland in a fresh VM. I configured the VM to use Wayland, downloaded Google Chrome from https://google.com/chrome, installed Chrome by opening the package with Ubuntu Software Center and pressing the install button, and closed Ubuntu Software Center. Now, when I open Ubuntu Software Center again, I see a dialog with title "google-chrome-stable" (the package name) and some information about the package. The dialog has something that looks like a "back" button in the top-left corner, but clicking it does nothing. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: gnome-software 3.30.2-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 22:35:53 2019 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap3.30.2-0ubuntu5 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1816264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp