[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gdm3 package in Ubuntu: Expired Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Does /etc/gdm3/custom.conf contain any non-ASCII characters? Can you attach it here? ** Changed in: gdm3 (Ubuntu) Status: Expired => New ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gdm3 package in Ubuntu: Incomplete Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gdm3 package in Ubuntu: Expired Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Thanks. I can see the password failures in the log, with a few possible causes: Aug 11 22:12:19 fantome gdm-password][4421]: pam_unix(gdm-password:auth): check pass; user unknown Aug 11 22:12:19 fantome gdm-password][4421]: pam_unix(gdm-password:auth): authentication failure; logname= uid=0 euid=0 tty=/dev/tty1 ruser= rhost= Aug 11 22:12:21 fantome gnome-shell[2766]: JS WARNING: [resource:///org/gnome/shell/gdm/util.js 285]: reference to undefined property "_currentMessageExtraInterval" Aug 11 22:12:23 fantome gdm-password][5711]: Unable to load file '/etc/gdm3/custom.conf': Key file contains line “O# GDM configuration storage†which is not a key-value pair, group, or comment Mostly it sounds like /etc/gdm3/custom.conf contains an error? ** Package changed: gnome-shell (Ubuntu) => gdm3 (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gdm3 package in Ubuntu: Incomplete Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Here is the attached file journal.txt as requested. On Thu, Jul 28, 2022 at 10:16 PM Daniel van Vugt <1981...@bugs.launchpad.net> wrote: > Thanks for the bug report. > > Please: > > 1. Reboot so we can start with a minimal system log. > > 2. Reproduce the bug. > > 3. After finally logging in, run: > >journalctl -b0 > journal.txt > > 4. Attach the resulting text file here. > > > ** Changed in: gnome-shell (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1981927 > > Title: > correct password occassionally not accepted on start up. Will usually > work after several attempts and/or reboot. > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > ubuntu 20.04 > 3.36.8 > > (I typed 'apt-cache policy pkgname' into terminal but the answer I > received was: 'N: Unable to locate package pkgname') > > Correct password is not accepted until several attempts are made. > >The password is definitely correct. Have verified this. When this > problem occurs, another problem also occurs, where the password > displays without being concealed as it is typed. After typing the > same password in several times, it will work. Rebooting also often > seems to temporarily resolve the problem. The issue comes up > sporadically, perhaps once every twenty times I try to log into > ubuntu. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: gnome-screensaver (not installed) > ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 > Uname: Linux 5.15.0-41-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.24 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Sun Jul 17 10:42:54 2022 > InstallationDate: Installed on 2020-09-16 (669 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > ProcEnviron: >LANGUAGE=en_CA:en >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_CA.UTF-8 >SHELL=/bin/bash > SourcePackage: gnome-screensaver > Symptom: security > Title: Screen locking issue > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions > > ** Attachment added: "journal.txt" https://bugs.launchpad.net/bugs/1981927/+attachment/5607975/+files/journal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gnome-shell package in Ubuntu: Incomplete Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Thanks for the bug report. Please: 1. Reboot so we can start with a minimal system log. 2. Reproduce the bug. 3. After finally logging in, run: journalctl -b0 > journal.txt 4. Attach the resulting text file here. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gnome-shell package in Ubuntu: Incomplete Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
** Package changed: gnome-screensaver (Ubuntu) => gnome-shell (Ubuntu) ** Information type changed from Private Security to Public Security -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. Status in gnome-shell package in Ubuntu: New Bug description: ubuntu 20.04 3.36.8 (I typed 'apt-cache policy pkgname' into terminal but the answer I received was: 'N: Unable to locate package pkgname') Correct password is not accepted until several attempts are made. The password is definitely correct. Have verified this. When this problem occurs, another problem also occurs, where the password displays without being concealed as it is typed. After typing the same password in several times, it will work. Rebooting also often seems to temporarily resolve the problem. The issue comes up sporadically, perhaps once every twenty times I try to log into ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screensaver (not installed) ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 17 10:42:54 2022 InstallationDate: Installed on 2020-09-16 (669 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screensaver Symptom: security Title: Screen locking issue UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
