[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
*** This bug is a duplicate of bug 1311697 *** https://bugs.launchpad.net/bugs/1311697 ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
Could anybody else test the fix to validate the SRU? If not, could we at least confirm that there is no regression, which might be enough to get the SRU copied to -updates -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
This is a duplicate of #1311697. The correct fix has been verified in that bug. Also according to comment 8 in that bug, the package hplip 3.14.3-0ubuntu3.1 linked here is broken and shouldn't be used. It has since been superseded in -proposed. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
*** This bug is a duplicate of bug 1311697 *** https://bugs.launchpad.net/bugs/1311697 ** This bug has been marked a duplicate of bug 1311697 HP Officejet Pro K550 should use hpijs by default -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
Hello Ricardo, or anyone else affected, Accepted hplip into trusty-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/hplip/3.14.3-0ubuntu3.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Also affects: hplip (Ubuntu Trusty) Importance: Undecided Status: New ** Description changed: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 + + + SRU Justification: + Please see bug 1311697. ** Changed in: hplip (Ubuntu Trusty) Status: New = Fix Committed ** Tags added: verification-needed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
** Branch linked: lp:ubuntu/trusty-proposed/hplip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
Sorry guys I was the one that originally logged this ticket but have since disposed of the K550 so am therefore not able to perform any testing on this fix. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
This bug was fixed in the package hplip - 3.14.3-0ubuntu4 --- hplip (3.14.3-0ubuntu4) utopic; urgency=low * debian/rules: Remove hpcups support for the HP Officejet Pro K550 as it is known to not work. This way hpijs (which works) will be used (LP: #981473, LP: #1311697). -- Till Kamppeter till.kamppe...@gmail.com Tue, 29 Apr 2014 12:06:00 +0200 ** Changed in: hplip (Ubuntu) Status: Confirmed = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
** Branch linked: lp:ubuntu/hplip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu
Ok so recently I got surprised by this issue. Unfortunately it is not fixed in 13.10 and I don't believe it will be in 14.04 either. The changing driver workaround did work for me. The strange thing was, I installed the latest HP drivers on windows xp and I got the exact same behavior! And also none of HP's troubleshooting tools were able to help. Only by a lot of googling did I have the luck of stumbling onto this bug report. So I'm guessing that since this printer is old it's not really tested anymore, and the technical documentation that is used by both the windows and hplip teams is wrong. I have a normal K550 and a K550dtn and would like to see this fixed. I can setup a machine with remote access to both, and am willing to try debug builds of hplip, so if you're interested please say so. Finally, this Bug #879667 seems to be a dupe of this one. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Confirmed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 981473] Re: HP Officejet Pro K550 fails to print in Ubuntu 12.04 - Resolved
At least the recommended driver should be changed from hpcups to hpijs if the bug in hpcups cannot be fixed. Otherwise, it seems every update resets the driver to hpcups. ** Changed in: hplip Status: New = Confirmed ** Summary changed: - HP Officejet Pro K550 fails to print in Ubuntu 12.04 - Resolved + HP Officejet Pro K550 fails to print in Ubuntu 12.04 ** Also affects: hplip (Ubuntu) Importance: Undecided Status: New ** Summary changed: - HP Officejet Pro K550 fails to print in Ubuntu 12.04 + HP Officejet Pro K550 fails to print in Ubuntu ** Description changed: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. + + Update: + Also happens in 12.10 and 13.04 ** Changed in: hplip (Ubuntu) Importance: Undecided = Low ** Changed in: hplip (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Confirmed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
