[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-06-26 Thread Bilal Shahid
*** This bug is a duplicate of bug 997017 ***
https://bugs.launchpad.net/bugs/997017

thanks for taking time in filing the bug to make ubuntu better.
duplicate bug is found i am going to mark in duplicate please feel free in 
filing the bugs you may found 

** This bug has been marked a duplicate of bug 997017
   Empathy not connecting to Gtalk

** Changed in: empathy (Ubuntu)
   Status: Triaged => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  Invalid
Status in “empathy” package in Ubuntu:
  Invalid

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-06-26 Thread Bug Watch Updater
** Changed in: empathy
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  Invalid
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-06-13 Thread Bug Watch Updater
** Changed in: empathy
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  Incomplete
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-19 Thread abhijeet
Thanks Bilal for send the bug to the upstream.

Upstream Bug #   https://bugzilla.gnome.org/show_bug.cgi?id=676041

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  New
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-14 Thread Bug Watch Updater
** Changed in: empathy
   Status: Unknown => New

** Changed in: empathy
   Importance: Unknown => Medium

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  New
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-14 Thread Bilal Shahid
i am sending your bug to upstream you please subscribe to that one bug
thanks

** Bug watch added: GNOME Bug Tracker #676041
   https://bugzilla.gnome.org/show_bug.cgi?id=676041

** Also affects: empathy via
   https://bugzilla.gnome.org/show_bug.cgi?id=676041
   Importance: Unknown
   Status: Unknown

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in Chat app, and Telepathy user interface:
  Unknown
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-14 Thread abhijeet
Bilal, Can you please tell me how can I report this bug to upstream.
I thought that reporting the bug here is the final step.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-14 Thread Bilal Shahid
thanks for the info you can now send this bug to upstream and share the
link here. thanks

** Changed in: empathy (Ubuntu)
   Status: New => Triaged

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-13 Thread abhijeet
No, I am not using proxy server.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-13 Thread Bilal Shahid
are you using a proxy server ?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-13 Thread abhijeet
Added the debug log. 
NOTE:
I have replaced my google user name with *

** Attachment added: "Empathy debug log"
   
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+attachment/3144881/+files/All-13-05-12_22-49-33.log

** Changed in: empathy (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-12 Thread Bilal Shahid
thank you for taking time in filing the bug to make ubunutu better.
please attach the mission control debug log file with the bug report ?
you can get it from help debug menu.
have you checked the password from keys and password ?

** Changed in: empathy (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998361/+subscriptions

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[Desktop-packages] [Bug 998361] Re: Empathy refusing to connect to IM services

2012-05-12 Thread abhijeet
** Attachment added: "Empathy error screenshot"
   https://bugs.launchpad.net/bugs/998361/+attachment/3142482/+files/T9FJS.png

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https://bugs.launchpad.net/bugs/998361

Title:
  Empathy refusing to connect to IM services

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have configured Empathy with Facebook and Gmail just after
  installing Ubuntu 12.04. It worked flawlessly for few days and one
  fine day it crashed. After that when ever I am opening Empathy it is
  failing to connect to Gmail and Facebook ( I have not checked any
  other IM services). After the crash I removed my account
  configurations and added once again but still facing the same issue (
  I am using correct password)

  I have also removed the configuration files from :
  /home/abhijeet/.gconf/apps/empathy and reinstalled empathy get all the
  configuration in fresh but still faceing the same issue.

  Please check the attached screen shot

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  Date: Sat May 12 13:50:33 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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