Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Clayton Coleman
Another note - we reuse the Kubernetes slack channel, and we would
have no plans to remove that channel because we get a lot of joint
overlap with kube development.  Adding more channels to discuss means
people just have to log into more places.

> On Jul 12, 2019, at 11:48 AM, Colin Walters  wrote:
>
>
>
> On Fri, Jul 12, 2019, at 10:19 AM, Neal Gompa wrote:
>
>
>> Fedora didn't shut down its users@ list when it deployed
>> discussions.fp.o. And adoption of Discourse in Fedora hasn't been very
>> high outside of the Silverblue/CoreOS bubble.
>
> Eh, but the traditional Fedora community has a pretty high level of, hmm..how 
> to describe it...people likely to be "power email" users, the types of people 
> who know how to set up email filtering, may even run their own email servers 
> in 2019, etc.   That said  I think Discourse is "okay enough" for those 
> people, even though it's more "web page" than "email list" (where as mailman 
> 3 is more the other way around).
>
>> I'm not opposed to the idea of having an additional channel for user
>> support with Discourse on okd.io, though.
>
> We already have too many channels, adding more isn't going to help.   The 
> existing lists aren't high traffic, and my high level impression is the 
> people posting here are going to be fine with Discourse.
>
> The reason I mentioned commons Slack first is because it's the primary 
> entrypoint, and I think Discourse is a better *primary* entrypoint.
>
> (And not responding directly to Neil here) - Let's please keep proposals for 
> any changes to the *real time* stuff like Slack/IRC out of this discussion 
> because I'd like to focus on a clear and "direct" goal (Discourse replacing 
> mailman) - anything else scope creeps this a lot.
>
>
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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Colin Walters



On Fri, Jul 12, 2019, at 10:19 AM, Neal Gompa wrote:


> Fedora didn't shut down its users@ list when it deployed
> discussions.fp.o. And adoption of Discourse in Fedora hasn't been very
> high outside of the Silverblue/CoreOS bubble.

Eh, but the traditional Fedora community has a pretty high level of, hmm..how 
to describe it...people likely to be "power email" users, the types of people 
who know how to set up email filtering, may even run their own email servers in 
2019, etc.   That said  I think Discourse is "okay enough" for those people, 
even though it's more "web page" than "email list" (where as mailman 3 is more 
the other way around).

> I'm not opposed to the idea of having an additional channel for user
> support with Discourse on okd.io, though.

We already have too many channels, adding more isn't going to help.   The 
existing lists aren't high traffic, and my high level impression is the people 
posting here are going to be fine with Discourse.

The reason I mentioned commons Slack first is because it's the primary 
entrypoint, and I think Discourse is a better *primary* entrypoint.  

(And not responding directly to Neil here) - Let's please keep proposals for 
any changes to the *real time* stuff like Slack/IRC out of this discussion 
because I'd like to focus on a clear and "direct" goal (Discourse replacing 
mailman) - anything else scope creeps this a lot.


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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Justin Cook
On 12 Jul 2019, 15:52 +0100, Neal Gompa , wrote:
> On Fri, Jul 12, 2019 at 10:48 AM Michael Gugino  wrote:
> >
> > I propose we keep the mailing list, and get back on Freenode for
> > support instead of slack. In fact, I think we should move all
> > openshift discussions that are not confidential to freenode.
> >
>
> +1. It'd be nice if the IRC channel wasn't a dead zone.

Pretty please?
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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Justin Cook
Freenode+++
On 12 Jul 2019, 15:48 +0100, Michael Gugino , wrote:
> I propose we keep the mailing list, and get back on Freenode for
> support instead of slack. In fact, I think we should move all
> openshift discussions that are not confidential to freenode.
>
> On Fri, Jul 12, 2019 at 10:12 AM Colin Walters  wrote:
> >
> > Hi,
> >
> > I think the Common's use of Slack is not a good match for "support". 
> > Requiring an invitation is also an impediment to quickly asking questions. 
> > Further Slack is proprietary, and also any discussion there won't be easily 
> > found by Google.
> >
> > On the other hand we have these mailing lists, which are fine but they're 
> > traditional mailing lists with all the tradeoffs there.
> >
> > I propose we shut down the user@ and dev@ lists and deploy a Discourse 
> > instance, which is what the cool kids ;) are doing:
> > https://discussion.fedoraproject.org/
> > http://internals.rust-lang.org/
> > etc.
> >
> > Discourse is IMO really nice because for people who want a mailing list it 
> > can act like that, but for people who both want a modern web UI and most 
> > importantly just want to drop in occasionally and not be committed to 
> > receiving a stream of email, it works a lot better. Also importantly to me 
> > it's FOSS.
> >
> > I would also personally lean towards not using Slack too but I see that as 
> > a separate discussion - it's real time, and that's a distinct thing from 
> > discourse. If we get a lot of momentum in our Discourse though over Slack 
> > we can consider what to do later.
> >
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>
>
>
> --
> Michael Gugino
> Senior Software Engineer - OpenShift
> mgug...@redhat.com
> 540-846-0304
>
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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Neal Gompa
On Fri, Jul 12, 2019 at 10:48 AM Michael Gugino  wrote:
>
> I propose we keep the mailing list, and get back on Freenode for
> support instead of slack.  In fact, I think we should move all
> openshift discussions that are not confidential to freenode.
>

+1. It'd be nice if the IRC channel wasn't a dead zone.


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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Michael Gugino
I propose we keep the mailing list, and get back on Freenode for
support instead of slack.  In fact, I think we should move all
openshift discussions that are not confidential to freenode.

On Fri, Jul 12, 2019 at 10:12 AM Colin Walters  wrote:
>
> Hi,
>
> I think the Common's use of Slack is not a good match for "support".  
> Requiring an invitation is also an impediment to quickly asking questions.  
> Further Slack is proprietary, and also any discussion there won't be easily 
> found by Google.
>
> On the other hand we have these mailing lists, which are fine but they're 
> traditional mailing lists with all the tradeoffs there.
>
> I propose we shut down the user@ and dev@ lists and deploy a Discourse 
> instance, which is what the cool kids ;) are doing:
> https://discussion.fedoraproject.org/
> http://internals.rust-lang.org/
> etc.
>
> Discourse is IMO really nice because for people who want a mailing list it 
> can act like that, but for people who both want a modern web UI and most 
> importantly just want to drop in occasionally and not be committed to 
> receiving a stream of email, it works a lot better.  Also importantly to me 
> it's FOSS.
>
> I would also personally lean towards not using Slack too but I see that as a 
> separate discussion - it's real time, and that's a distinct thing from 
> discourse.  If we get a lot of momentum in our Discourse though over Slack we 
> can consider what to do later.
>
> ___
> dev mailing list
> dev@lists.openshift.redhat.com
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-- 
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Senior Software Engineer - OpenShift
mgug...@redhat.com
540-846-0304

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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Clayton Coleman
We’ve historically used StackOverflow for threaded human questions /
response problems.  Discourse feels like it would overlap a lot with
that, especially since SO is still usually better for search engines

> On Jul 12, 2019, at 10:18 AM, Neal Gompa  wrote:
>
>> On Fri, Jul 12, 2019 at 10:11 AM Colin Walters  wrote:
>>
>> Hi,
>>
>> I think the Common's use of Slack is not a good match for "support".  
>> Requiring an invitation is also an impediment to quickly asking questions.  
>> Further Slack is proprietary, and also any discussion there won't be easily 
>> found by Google.
>>
>
> I agree here. I deeply dislike that we use Slack for that. And Slack
> is terrible for a11y, too.
>
>> On the other hand we have these mailing lists, which are fine but they're 
>> traditional mailing lists with all the tradeoffs there.
>>
>> I propose we shut down the user@ and dev@ lists and deploy a Discourse 
>> instance, which is what the cool kids ;) are doing:
>> https://discussion.fedoraproject.org/
>> http://internals.rust-lang.org/
>> etc.
>>
>> Discourse is IMO really nice because for people who want a mailing list it 
>> can act like that, but for people who both want a modern web UI and most 
>> importantly just want to drop in occasionally and not be committed to 
>> receiving a stream of email, it works a lot better.  Also importantly to me 
>> it's FOSS.
>>
>> I would also personally lean towards not using Slack too but I see that as a 
>> separate discussion - it's real time, and that's a distinct thing from 
>> discourse.  If we get a lot of momentum in our Discourse though over Slack 
>> we can consider what to do later.
>>
>
> I would rather not see us move to Discourse for the mailing list
> experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as
> other communities around us have done. The oVirt, Ceph, and Podman
> communities already use it.
>
> Fedora didn't shut down its users@ list when it deployed
> discussions.fp.o. And adoption of Discourse in Fedora hasn't been very
> high outside of the Silverblue/CoreOS bubble.
>
> I'm not opposed to the idea of having an additional channel for user
> support with Discourse on okd.io, though.
>
>
>
> --
> 真実はいつも一つ!/ Always, there's only one truth!
>
> ___
> dev mailing list
> dev@lists.openshift.redhat.com
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Re: Proposal: Deploy and switch to Discourse

2019-07-12 Thread Neal Gompa
On Fri, Jul 12, 2019 at 10:11 AM Colin Walters  wrote:
>
> Hi,
>
> I think the Common's use of Slack is not a good match for "support".  
> Requiring an invitation is also an impediment to quickly asking questions.  
> Further Slack is proprietary, and also any discussion there won't be easily 
> found by Google.
>

I agree here. I deeply dislike that we use Slack for that. And Slack
is terrible for a11y, too.

> On the other hand we have these mailing lists, which are fine but they're 
> traditional mailing lists with all the tradeoffs there.
>
> I propose we shut down the user@ and dev@ lists and deploy a Discourse 
> instance, which is what the cool kids ;) are doing:
> https://discussion.fedoraproject.org/
> http://internals.rust-lang.org/
> etc.
>
> Discourse is IMO really nice because for people who want a mailing list it 
> can act like that, but for people who both want a modern web UI and most 
> importantly just want to drop in occasionally and not be committed to 
> receiving a stream of email, it works a lot better.  Also importantly to me 
> it's FOSS.
>
> I would also personally lean towards not using Slack too but I see that as a 
> separate discussion - it's real time, and that's a distinct thing from 
> discourse.  If we get a lot of momentum in our Discourse though over Slack we 
> can consider what to do later.
>

I would rather not see us move to Discourse for the mailing list
experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as
other communities around us have done. The oVirt, Ceph, and Podman
communities already use it.

Fedora didn't shut down its users@ list when it deployed
discussions.fp.o. And adoption of Discourse in Fedora hasn't been very
high outside of the Silverblue/CoreOS bubble.

I'm not opposed to the idea of having an additional channel for user
support with Discourse on okd.io, though.



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Proposal: Deploy and switch to Discourse

2019-07-12 Thread Colin Walters
Hi,

I think the Common's use of Slack is not a good match for "support".  Requiring 
an invitation is also an impediment to quickly asking questions.  Further Slack 
is proprietary, and also any discussion there won't be easily found by Google.

On the other hand we have these mailing lists, which are fine but they're 
traditional mailing lists with all the tradeoffs there.

I propose we shut down the user@ and dev@ lists and deploy a Discourse 
instance, which is what the cool kids ;) are doing:
https://discussion.fedoraproject.org/
http://internals.rust-lang.org/
etc.

Discourse is IMO really nice because for people who want a mailing list it can 
act like that, but for people who both want a modern web UI and most 
importantly just want to drop in occasionally and not be committed to receiving 
a stream of email, it works a lot better.  Also importantly to me it's FOSS.

I would also personally lean towards not using Slack too but I see that as a 
separate discussion - it's real time, and that's a distinct thing from 
discourse.  If we get a lot of momentum in our Discourse though over Slack we 
can consider what to do later.

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