Re: [marketing] Thoughts about the help section in OOo

2008-12-26 Thread Ian Lynch
On Fri, 2008-12-26 at 13:58 +0100, Charles-H. Schulz wrote:
> Hello,
> 
> while many of us are digesting the turkey, I was caught by John Mc 
> Creesh's blog post "the importance of friends": 
> http://www.mealldubh.org/index.php/2008/12/21/the-importance-of-friends/
> Basically this is some results of a marketing survey about 
> OpenOffice.org Friends (and that could mean a lot for any plans on 
> social networks) seem to be our first advocates. Friends tell their 
> friends about OOo, install it on their friends' computers, etc.
> 
> But the interesting and much overlooked trend in that survey, I think, 
> is that to the question on where does anyone look for help on OOo, it's 
> not just the friend who provides the answer, but our good old OOo help 
> section, the one that is embedded with the suite. It's been around for 
> many years, but since this seems to be an important part of the user's 
> experience, I would have like to hear some thoughts on improvements, 
> ideas, and how we can better position that "feature" in our product 'mix'.

Maybe rebrand users in some way as friends. Or maybe establish the
concept of the OOo Family. Users is a bit impersonal and group empathy
and synergy are powerful agents in maintaining any affiliation. 

-- 
Ian
Ofqual Accredited IT Qualifications
A new approach to assessment for learning
www.theINGOTs.org - 01827 305940

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[marketing] Thoughts about the help section in OOo

2008-12-26 Thread Charles-H. Schulz

Hello,

while many of us are digesting the turkey, I was caught by John Mc 
Creesh's blog post "the importance of friends": 
http://www.mealldubh.org/index.php/2008/12/21/the-importance-of-friends/
Basically this is some results of a marketing survey about 
OpenOffice.org Friends (and that could mean a lot for any plans on 
social networks) seem to be our first advocates. Friends tell their 
friends about OOo, install it on their friends' computers, etc.


But the interesting and much overlooked trend in that survey, I think, 
is that to the question on where does anyone look for help on OOo, it's 
not just the friend who provides the answer, but our good old OOo help 
section, the one that is embedded with the suite. It's been around for 
many years, but since this seems to be an important part of the user's 
experience, I would have like to hear some thoughts on improvements, 
ideas, and how we can better position that "feature" in our product 'mix'.


Best,

Charles-H. Schulz.

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Re: [marketing] why.openoffice.org

2008-12-26 Thread Stefan Weigel

Máté Gergely schrieb:


Everything seems to be all right, except that on IE6 the rendering fails
completely:
http://browsershots.org/screenshots/ccae54cac528ec9ece3b116becb8ce3f/
http://browsershots.org/http://sportember.eu/pub/whyooo/index.html

Can anyone please help me solving this?


You may try and ask the folks on the list d...@website.openoffice.org

Cheers,
Stefan

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www.datenpilot.org

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