Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-04 Thread John McCreesh
On Sat, 2005-09-03 at 19:56 -0400, Don Parris wrote:
[snip]
> In my book, "Penguin in the Pew" (a.k.a., PitP), I have a table 
> demonstrating that the amount of productivity lost (on average), due
> to 
> adjusting to the differences between Msft Office and OpenOffice.org,
> is 
> really not all that great, and is frequently less than perceived.
> The 
> point was that, even given the adjustment period of a couple of
> weeks, 
> not all productivity is lost.  Many scenarios that suggest it is more 
> costly to retrain for the new office suite seem to assume a 100% loss
> in 
> productivity.  This is absolutely not true.
> 
[snip]

I am in the middle of a series of roadshows in my day job. The
exhibitors all prepared rolling presentations in Powerpoint / NT. The
laptops hired for the events all ran XP. Guess what? all the
presentations had differences in how they ran.

Every enforced upgrade from Microsoft has compatibility issues and is an
opportunity for us.

John


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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Don Parris

swhiser wrote:


Ian Lynch wrote:

 Any responses to arguments set forth by Microsoft, et. al., should 
avoid the emotional dialogue, and focus on the technical merits of 
Mass' decision.
  



 


Thank you Don and Ian for your comments...


Technical or economic merits. While MS might say it will cost MA to
retrain staff, this is a one off short term investment for a long term
gain.


As we know, the commitment to training is not nearly as great as 
others make it (which explains the slowness at many of our OOo 
training business [Ian needs not confirm]).  MA is already competent 
with OOo and has full view of the scope of the training and adjustment 
process, and if you asked them off the record they would grin and be 
silent.  The case study about their migration will be a Tipping Point.




In my book, "Penguin in the Pew" (a.k.a., PitP), I have a table 
demonstrating that the amount of productivity lost (on average), due to 
adjusting to the differences between Msft Office and OpenOffice.org, is 
really not all that great, and is frequently less than perceived.  The 
point was that, even given the adjustment period of a couple of weeks, 
not all productivity is lost.  Many scenarios that suggest it is more 
costly to retrain for the new office suite seem to assume a 100% loss in 
productivity.  This is absolutely not true.



Companies and governments often spend money up front to invest in
the future so this is not different or unusual. MS have also said that
they will respond to customer demand so here is the opportunity to show
they mean it. They spend a lot on market research so asking large
corporate and government customers if they would prefer MS to
standardise on ODF would be pretty easy to do.
 



They're done.  Over.

The FUD will be loud and it (we) will embarass them, because people 
get this now.



I agree here.  A short-term investment with an eye towards a long-term 
gain is definitely a smart move.


Don

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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread swhiser

Ian Lynch wrote:


On Sat, 2005-09-03 at 11:22 -0400, swhiser wrote:

 

The FUD will be loud and it (we) will embarass them, because people get 
this now.
   



Question: Would it be feasible to set up a petition of MS customers who
would like them to adopt ODF as the default in the next version of
office?

 

IMHO it would be better just to let OOo gain share and then let MS adopt 
it as they read the tea-leaves of the market.

-Sam

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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Ian Lynch
On Sat, 2005-09-03 at 11:47 -0400, Steven Shelton wrote:

> >Question: Would it be feasible to set up a petition of MS customers who
> >would like them to adopt ODF as the default in the next version of
> >office?
> >
> >  
> >
> Heck, I don't think it even needs to be the default, although that would 
> be nice. The biggest objection I come across is "I have to send my files 
> to other people." If Office opened OD files--even as a filter and not a 
> default--it would address a big chunk of the resistance to using OOo.

We could easily get people to register their company name on a web site
to say they were in favour. If a lot of people did this it woould put a
lot of pressure on MS to do what their customers are asking them to do.

Like the press release. Maybe needs to be cut down a bit. Usually
shorter is better.

-- 
Ian Lynch <[EMAIL PROTECTED]>
ZMSL


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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Steven Shelton

Ian Lynch wrote:


On Sat, 2005-09-03 at 11:22 -0400, swhiser wrote:

 

The FUD will be loud and it (we) will embarass them, because people get 
this now.
   



Question: Would it be feasible to set up a petition of MS customers who
would like them to adopt ODF as the default in the next version of
office?

 

Heck, I don't think it even needs to be the default, although that would 
be nice. The biggest objection I come across is "I have to send my files 
to other people." If Office opened OD files--even as a filter and not a 
default--it would address a big chunk of the resistance to using OOo.


--



Steven Shelton
Twilight Media & Design
www.TwilightMD.com
www.GLOAMING.us
-=-=-=-=-=-
Don't worry about what people think, they don't do it very often.
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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Steven Shelton

Ian Lynch wrote:

 Any responses to arguments set forth by 
Microsoft, et. al., should avoid the emotional dialogue, and focus on 
the technical merits of Mass' decision.
   



Technical or economic merits. While MS might say it will cost MA to
retrain staff, this is a one off short term investment for a long term
gain. Companies and governments often spend money up front to invest in
the future so this is not different or unusual. MS have also said that
they will respond to customer demand so here is the opportunity to show
they mean it. They spend a lot on market research so asking large
corporate and government customers if they would prefer MS to
standardise on ODF would be pretty easy to do.
 


Here's the lead I would use for this story as a press release:
***

MASS. TAXPAYERS MAY SAVE MONEY WITH NEW OPEN STANDARDS

A decision by the state to adopt an open standard format for state 
workers who use office software could save the state millions of dollars 
in software costs according to an expert on the issue. In a statement 
this week, the state announced that it was adopting the "OpenDocument" 
format as the standard to be used by the state's word processing 
documents, spreadsheet, drawing, and presentation application. All 
agencies are expected to migrate by January 1, 2007.


"OpenDocument is an open format designed so that any software developer 
can support it," said EDDIE EXPERT [need to find someone willing to put 
their name to it]. "This means that a person in one company can save the 
document using an office suite, and they can send it to someone at a 
different company using a compeltely different piece of software, and it 
will open looking exactly the same. This is especially important because 
a lot of organizations are currently stuck using one set of tools simply 
because they need to maintain compatibility with their customers or 
vendors when a more desirable or less expensive set might actually be a 
better fit for them."


The decision is likely to lower costs for the state, EXPERT said, 
because of increased competition. "The state will no longer have to use 
Microsoft products exclusively to access its files, and those who 
interact with state agencies--vendors, attorneys, and even other 
governments--will be able to choose from a whole range of applications," 
he said. "They will be able to use products from other companies, or 
even freely downloadable open source products like OpenOffice.org, 
instead. This means that the state and everyone who interacts with it 
will suddenly have many more options, and I would expect this increased 
competition to dramatically reduce costs to the state. It could amount 
to several millions of dollars in savings per year."


The decision does not necessarily mean that the state will no longer 
purchase Microsoft products, and EXPERT cautioned that the decision 
should not be seen as an anti-Microsoft move. "This is about greater 
flexibility, and not about an attempt to shut out a specific vendor," 
EXPERT said. "Microsoft could very easily be a player by simply choosing 
to support the OpenDocument format in future editions of Office. Of 
course, if the company chooses not to do so, it will send a strong 
message that it no longer wishes to do business with the state,  which I 
think would be a big mistake for the company."

***

This is something that mainstream people (not just us "geek" types) can 
appreciate. The state is really saving a lot of money here. Joe Taxpayer 
likes that a lot. People could (*gulp*) start to care!


--



Steven Shelton
Twilight Media & Design
www.TwilightMD.com
www.GLOAMING.us
-=-=-=-=-=-
Money is the root of all evil. Send $20 for more information.
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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Ian Lynch
On Sat, 2005-09-03 at 11:22 -0400, swhiser wrote:

> The FUD will be loud and it (we) will embarass them, because people get 
> this now.

Question: Would it be feasible to set up a petition of MS customers who
would like them to adopt ODF as the default in the next version of
office?

-- 
Ian Lynch <[EMAIL PROTECTED]>
ZMSL


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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread swhiser

Ian Lynch wrote:

 Any responses to arguments set forth by 
Microsoft, et. al., should avoid the emotional dialogue, and focus on 
the technical merits of Mass' decision.
   



 


Thank you Don and Ian for your comments...


Technical or economic merits. While MS might say it will cost MA to
retrain staff, this is a one off short term investment for a long term
gain. 

As we know, the commitment to training is not nearly as great as others 
make it (which explains the slowness at many of our OOo training 
business [Ian needs not confirm]).  MA is already competent with OOo and 
has full view of the scope of the training and adjustment process, and 
if you asked them off the record they would grin and be silent.  The 
case study about their migration will be a Tipping Point.



Companies and governments often spend money up front to invest in
the future so this is not different or unusual. MS have also said that
they will respond to customer demand so here is the opportunity to show
they mean it. They spend a lot on market research so asking large
corporate and government customers if they would prefer MS to
standardise on ODF would be pretty easy to do.
 



They're done.  Over.

The FUD will be loud and it (we) will embarass them, because people get 
this now.



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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Ian Lynch

>   Any responses to arguments set forth by 
> Microsoft, et. al., should avoid the emotional dialogue, and focus on 
> the technical merits of Mass' decision.

Technical or economic merits. While MS might say it will cost MA to
retrain staff, this is a one off short term investment for a long term
gain. Companies and governments often spend money up front to invest in
the future so this is not different or unusual. MS have also said that
they will respond to customer demand so here is the opportunity to show
they mean it. They spend a lot on market research so asking large
corporate and government customers if they would prefer MS to
standardise on ODF would be pretty easy to do.
-- 
Ian Lynch <[EMAIL PROTECTED]>
ZMSL


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Re: [Marketing] Re: what do you think of Massachusetts' proposal to adopt OpenDocument format

2005-09-03 Thread Don Parris

swhiser wrote:


[EMAIL PROTECTED] wrote:




Microsoft is steaming

Paula Rooney

 

The press is playing it only through the Microsoft frame...this misses 
the point almost entirely.  There seems to be no escaping that people 
see Technology through their understanding of a) Microsoft as the 
company behind the desktop system they have used; and b) one of the 
most financially successful businesses in modern times.  Reality is 
that they are no longer terribly important because the nature of IT 
systems has changed for good.


Here's the MassGove document; it is only 20 pages; I DO suggest, 
implore, that you read it as this story will be important for a long 
time and that would be good for you:
http://www.mass.gov/Aitd/docs/policies_standards/etrm3dot5/ETRM_v3dot5draft_information.pdf 



What is impressive about the MassGov document declaring a policy for 
migrating to OpenDocument is two things:


1) they are not firing Microsoft but stating their standard 
specification for the file formats of documents they wish to produce 
and accept within the context of the business of the Commonwealth; 
this means that Microsoft can keep this account if its Office suite 
starts to use OpenDocument as its default file format.  Whether they 
will do so is another question, but the key point to keep in the frame 
for readers is that if Microsoft loses the Commonwealth of 
Massachusetts as a paying customer of its Office software then it 
would be **by Microsoft's own choice.**


2) the declaration for the OpenDocument file format falls within a 
short document which is like an executive summary laying out the State 
CIO's vision for a Services Oriented Architecture of the future based 
around the center-piece of the XML and its related markup standards.  
Office documents are only a small part of the aspect of a State 
government infrastructure that's impacted by this elegant, sweeping 
vision.  What the State CIO is doing is he's leading the conversation 
down to the appropriate fundamental level about data granularity, 
reuse, interoperability, manageability, modularity, flexibility, et 
cetera-bility.  Microsoft (the story of the impact on its business) is 
not that important in the wider context of the opportunity to embrace 
XML throughout a large organization's IT infrastructure; however that 
company must either go away or embrace OpenDocument (an open XML 
specification) for the State to successfully implement its vision for 
data.


Paula- This is the moment for which I have been building since the day 
I joined OpenOffice.org in October, 2001. Our next job is to help the 
50 other State CIO's understand the intelligence behind the 
Massachusetts vision and help them each implement the vision.  It 
could take 5 years.


-Sam

 


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I am not nearly so elegant as you, but I have long stated that Microsoft 
is in danger of locking itself out of the marketplace while trying to 
lock in their customers.  In my observations over the last two years, I 
have drawn the conclusion that any company that does not adapt to the 
new (software) economy - libre licenses, open standards, etc. - will 
become extinct, or at least nearly so.  I continue to believe that to be 
the case.  I have also realized, since I discovered the OASIS process 
for OpenDocument (through this list), that once approved, governments 
would begin moving to adopt it.  As they do, companies will need to move 
to adopt the new standard.  Any responses to arguments set forth by 
Microsoft, et. al., should avoid the emotional dialogue, and focus on 
the technical merits of Mass' decision.


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