Re: Collection of material for a blog post on Big Sur (was: Addition in release notes because of Big Sur )

2020-12-27 Thread Peter Kovacs



On 27.12.20 15:29, Jörg Schmidt wrote:

That, Peter, I also do not think!

My formulations were not an outline taken in advance, but only 4 orders that 
should be filled with info, as a basis, as an orientation for the actual text 
of the blog post.


sure, I just thought if we follwo this way, we end up with a FAQ :)


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RE: Collection of material for a blog post on Big Sur (was: Addition in release notes because of Big Sur )

2020-12-27 Thread Jörg Schmidt


> -Original Message-
> From: Peter Kovacs [mailto:pe...@apache.org] 
> Sent: Sunday, December 27, 2020 2:54 PM
> To: dev@openoffice.apache.org
> Subject: Re: Collection of material for a blog post on Big 
> Sur (was: Addition in release notes because of Big Sur )
> 
> I don't think a FaQ Format would be the right way to write about this 
> issue. 

That, Peter, I also do not think! 

My formulations were not an outline taken in advance, but only 4 orders that 
should be filled with info, as a basis, as an orientation for the actual text 
of the blog post. 


> Dear OpenOffice Users
> 
> [...]

This seems to me at first glance, a very, very good draft text.

I need some time to think about it before I finally say something about it.


greetings,
Jörg



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Re: Collection of material for a blog post on Big Sur (was: Addition in release notes because of Big Sur )

2020-12-27 Thread Peter Kovacs
I don't think a FaQ Format would be the right way to write about this 
issue.  I suggest something along the lines:



Dear OpenOffice Users


Thank you for taking interest into OpenOffice and your ongoing support 
over the years. As of late as you have heared through various channels, 
an Issue has popped up on Big Sur.


The issue affects on opening modern Microsoft Office Document formats 
(files that end on docx, xlsx, etc.), which causes openoffice to crash 
on Mac OSX Big Sur. Affected, as far as we know, are all OpenOffice 
versions.


There is no workaround within OpenOffice at this point, and we will 
address this issue in a new patch 4.1.9, which will be released to all 
platforms, despite


the main reason is the Issue on Mac. We will see to it that we include 
some other minor development to the patch, so everyone has something 
from this unfortunate incident. But we know that this is a pressing 
issue to our users,


So expect the patch soon.


In Order to identify the issue we had first a closer look at our build 
in order to exclude any Issues with a wrong release. Next we updated the 
build to a newer SDK Issue to exclude


an Issue in our support structures. After this we figured that our non 
production ready but upcoming Version 4.2.0 is not affected by this 
Issue. In an effort over Christmas a comparison took place between the 
4.2.0 and 4.1.8 Versions to loacate potential Issues.


It seems we have found the code change that is solving the crash on Mac. 
However we are testing the Solution at this point. If you want to join 
the test riage of this fix, drop a mail in English to 
dev@openoffice.apache.org. The more environments we can test the better 
we can react on Issues.


The Project thanks Jim Jagelski for his endless effort during Christmas 
time, and the French Forum users [...] who did support the development 
by their dedicated testing efforts.



All the best and stay healthy


On 27.12.20 14:03, Jörg Schmidt wrote:

How about we make a blog post instead?


Hello,

because I support Peter's suggestion of a blog post, I want to contribute here 
also practically something to it by creating this thread here with the goal 
that we gather here info/facts.

Anyone who knows something should please write it here in the thread. It is 
about the following questions:

1. what are the problems with Big Sur and AOO?




2. Which versions (MacOS and AOO) are specifically affected?

<...>


3. What have we found out so far about the problems?

<...>


4. What do we plan to do?

<...>



greetings,
Jörg


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