Re: Interface problems 32 bit AOO/64 bit Windows

2013-09-11 Thread Rob Weir
On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell ofarr...@iol.ie wrote:

 On en-Forum  there have been a number of reports of printing problems, 
 usually manifesting as not printing from AOO although printing correctly from 
 other applications. Sometimes (rarely) such problems can be solved by 
 reinstalling the printer drivers. I have also seen them reported for printing 
 to network connected printers. The common factor is 32bit AOO and 64 bit 
 windows.

 One such case is current
 http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191
 We can dig out other examples if required.

 For such reports (and fixes) one is at the mercy of the skill level of the 
 user, which may not be expert. Before raising an issue for this, I bring the 
 problem to the list to see if it has affected any list members.


I tried on a 64-bit Windows 8 machine.

I created a new spreadsheet in MS Office 2013, with full color charts,
cell background colors, shaded borders, etc.

I saved as XLS format and loaded in AOO 4.0 Calc

The colors showed correctly.

I printed to an HP LaserJet 400 Color network printer.  The output was
correct.  All the colors printed.

It might help to get his specific document.  (Or a similar document
that consistently fails for him).  I can then test with that document.

Regards,

-Rob


 I cannot myself test because I only have (legacy) 32 bit Windows.

 --
 Rory O'Farrell ofarr...@iol.ie

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Re: Interface problems 32 bit AOO/64 bit Windows

2013-09-11 Thread Rory O'Farrell
On Wed, 11 Sep 2013 08:44:51 -0400
Rob Weir robw...@apache.org wrote:

 On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell ofarr...@iol.ie wrote:
 
  On en-Forum  there have been a number of reports of printing problems, 
  usually manifesting as not printing from AOO although printing correctly 
  from other applications. Sometimes (rarely) such problems can be solved by 
  reinstalling the printer drivers. I have also seen them reported for 
  printing to network connected printers. The common factor is 32bit AOO and 
  64 bit windows.
 
  One such case is current
  http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191
  We can dig out other examples if required.
 
  For such reports (and fixes) one is at the mercy of the skill level of the 
  user, which may not be expert. Before raising an issue for this, I bring 
  the problem to the list to see if it has affected any list members.
 
 
 I tried on a 64-bit Windows 8 machine.
 
 I created a new spreadsheet in MS Office 2013, with full color charts,
 cell background colors, shaded borders, etc.
 
 I saved as XLS format and loaded in AOO 4.0 Calc
 
 The colors showed correctly.
 
 I printed to an HP LaserJet 400 Color network printer.  The output was
 correct.  All the colors printed.
 
 It might help to get his specific document.  (Or a similar document
 that consistently fails for him).  I can then test with that document.
 
 Regards,
 
 -Rob
 
 
  I cannot myself test because I only have (legacy) 32 bit Windows.
 
  --
  Rory O'Farrell ofarr...@iol.ie
 
 

I think Armin has already requested that on the Forum, Rob. 
-- 
Rory O'Farrell ofarr...@iol.ie

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Re: Interface problems 32 bit AOO/64 bit Windows

2013-09-11 Thread Armin Le Grand

On 11.09.2013 14:47, Rory O'Farrell wrote:

On Wed, 11 Sep 2013 08:44:51 -0400
Rob Weir robw...@apache.org wrote:


On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell ofarr...@iol.ie wrote:

On en-Forum  there have been a number of reports of printing problems, usually 
manifesting as not printing from AOO although printing correctly from other 
applications. Sometimes (rarely) such problems can be solved by reinstalling 
the printer drivers. I have also seen them reported for printing to network 
connected printers. The common factor is 32bit AOO and 64 bit windows.

One such case is current
http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191
We can dig out other examples if required.

For such reports (and fixes) one is at the mercy of the skill level of the 
user, which may not be expert. Before raising an issue for this, I bring the 
problem to the list to see if it has affected any list members.


I tried on a 64-bit Windows 8 machine.

I created a new spreadsheet in MS Office 2013, with full color charts,
cell background colors, shaded borders, etc.

I saved as XLS format and loaded in AOO 4.0 Calc

The colors showed correctly.

I printed to an HP LaserJet 400 Color network printer.  The output was
correct.  All the colors printed.

It might help to get his specific document.  (Or a similar document
that consistently fails for him).  I can then test with that document.

Regards,

-Rob



I cannot myself test because I only have (legacy) 32 bit Windows.

--
Rory O'Farrell ofarr...@iol.ie


I think Armin has already requested that on the Forum, Rob.


I asked more for different stuff (I do not think that it's related to 
the document, but you never know, also not impossible), so a good 
additional question. Adding in the forum thread...


--
ALG

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