[dev] [Fwd: Registration/Survey Bug]

2005-10-31 Thread Cristian Driga

Hi,

Am forwarding this email to this list because it seems that many people 
have this problem.


best,
Cristian

 Original Message 
Subject: Registration/Survey Bug
Date: Mon, 31 Oct 2005 23:46:00 +0100 (CET)
From: Nicholas A. Donato <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]


I installed OpenOffice 2.0 the other day and every time I boot up my 
system I am forced to either register or ask to register later.  If I 
cancel the registration the Quickstarter does not run and if I choose 
any other option, I am forced to go through the whole thing again next 
time I start my system.  Please tell me what the fix is for this.  BTW, 
I have been a registered user for years, and I filled out the survey 
again just to try and get this thing to stop pestering me.


--nick




--
Cristian DRIGA

==
www.openoffice.org
ro.openoffice.org
marketing.openoffice.org/art/


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Attorney at Law - Iasi, Romania
Phone: +40.78.87.000.60;
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Re: [dev] [Fwd: Registration/Survey Bug]

2005-11-01 Thread udub

Cristian Driga wrote:


Hi,

Am forwarding this email to this list because it seems that many 
people have this problem.


best,
Cristian

 Original Message 
Subject: Registration/Survey Bug
Date: Mon, 31 Oct 2005 23:46:00 +0100 (CET)
From: Nicholas A. Donato <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]


I installed OpenOffice 2.0 the other day and every time I boot up my 
system I am forced to either register or ask to register later.  If I 
cancel the registration the Quickstarter does not run and if I choose 
any other option, I am forced to go through the whole thing again next 
time I start my system.  Please tell me what the fix is for this.  
BTW, I have been a registered user for years, and I filled out the 
survey again just to try and get this thing to stop pestering me.


--nick


Selecting "Already Registered" option should resolve this problem.

Udub

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Re: [dev] [Fwd: Registration/Survey Bug]

2005-11-03 Thread Mathias Bauer
Cristian Driga wrote:
> Hi,
> 
> Am forwarding this email to this list because it seems that many people
> have this problem.
> 
> best,
> Cristian
> 
>  Original Message 
> Subject: Registration/Survey Bug
> Date: Mon, 31 Oct 2005 23:46:00 +0100 (CET)
> From: Nicholas A. Donato <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
> 
> 
> I installed OpenOffice 2.0 the other day and every time I boot up my
> system I am forced to either register or ask to register later.  If I
> cancel the registration the Quickstarter does not run and if I choose
> any other option, I am forced to go through the whole thing again next
> time I start my system.  Please tell me what the fix is for this.  BTW,
> I have been a registered user for years, and I filled out the survey
> again just to try and get this thing to stop pestering me.

There's no "cancel registration". What they cancel is the installation.
But it seems that at least some of them try to use "don't register". If
OOo still asks for registration next time it obviously failed to write
the correct status to its configuration files. Very often this is caused
by a corrupt installation.

I'm afraid the only way to solve this problem is creating an issue and
describe exactly how the installation was done (which platform, any
prior versions, have they been deinstalled, etc).

Ciao,
Mathias

-- 
Mathias Bauer - OpenOffice.org Application Framework Project Lead
Please reply to the list only, [EMAIL PROTECTED] is a spam sink.


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