Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-25 Thread Elmarie Claasen 
Thanks everyone we did find out what the problem was – it was sql views related 
to the upgrade from 2.20 > 2.21.

Our problem is resolved now.

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Jason Pickering [mailto:jason.p.picker...@gmail.com] 
Sent: 25 January 2016 09:35 AM
To: Elmarie Claasen
Cc: Alex Tumwesigye; Ola Hodne Titlestad; bren...@hisp.org; dhis2-devs
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi Elmarie,

 

I have also seen some other issues when certain metadata elements are not 

configured properly. 2.22 is a bit stricter on medata validity. Please open up 
your browser and post a copy of the console log there if there are any 
Javascript errors. 

 

Best regards,

Jason

 

 

 

On Mon, Jan 25, 2016 at 8:24 AM, Elmarie Claasen  wrote:

Thanks we will try this although that specific instance had NO SMS or email 
settings configured so I doubt that this will be the problem

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Alex Tumwesigye [mailto:atumwesi...@gmail.com] 
Sent: 25 January 2016 09:13 AM
To: Ola Hodne Titlestad
Cc: Elmarie Claasen; dhis2-devs; bren...@hisp.org; Morten Olav Hansen


Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi,

 

The SQL statement required is:

 

delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig';

 

Alex

 

On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad  wrote:

Hi,

I just heard from Alex and Prosper in Uganda that this problem is caused by a 
change in the sms gateway configuration in 2.22, so most likely affects all 
instances that make use of this feature.

Manually deleting the existing sms gateway configuration in the database before 
upgrading to 2.22 seems to do the trick.

Alex, maybe you could add the sql statement here?

Ola

On 25 Jan 2016 07:38, "Elmarie Claasen"  wrote:

Hi Morten,

 

Here is the log file from the error we got from starting up the instance on 
2.22 and going into Settings App.

Hope this can assist to identify the error. We have no problem opening settings 
in 2.19, 2.20 and 2.21 for the same instance. 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Morten Olav Hansen [mailto:morte...@gmail.com] 
Sent: 22 January 2016 06:11 AM
To: Alex Tumwesigye
Cc: Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi

 

This seems to be linked to a wrong configuration in your database.. 

http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500 Internal 
Server Error 503ms]

 

Th

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Jason Pickering 
Hi Elmarie,

I have also seen some other issues when certain metadata elements are not
configured properly. 2.22 is a bit stricter on medata validity. Please open
up your browser and post a copy of the console log there if there are any
Javascript errors.

Best regards,
Jason



On Mon, Jan 25, 2016 at 8:24 AM, Elmarie Claasen  wrote:

> Thanks we will try this although that specific instance had NO SMS or
> email settings configured so I doubt that this will be the problem
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
> *Sent:* 25 January 2016 09:13 AM
> *To:* Ola Hodne Titlestad
> *Cc:* Elmarie Claasen; dhis2-devs; bren...@hisp.org; Morten Olav Hansen
>
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi,
>
>
>
> The SQL statement required is:
>
>
>
> delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig';
>
>
>
> Alex
>
>
>
> On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad 
> wrote:
>
> Hi,
>
> I just heard from Alex and Prosper in Uganda that this problem is caused
> by a change in the sms gateway configuration in 2.22, so most likely
> affects all instances that make use of this feature.
>
> Manually deleting the existing sms gateway configuration in the database
> before upgrading to 2.22 seems to do the trick.
>
> Alex, maybe you could add the sql statement here?
>
> Ola
>
> On 25 Jan 2016 07:38, "Elmarie Claasen"  wrote:
>
> Hi Morten,
>
>
>
> Here is the log file from the error we got from starting up the instance
> on 2.22 and going into Settings App.
>
> Hope this can assist to identify the error. We have no problem opening
> settings in 2.19, 2.20 and 2.21 for the same instance.
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Morten Olav Hansen [mailto:morte...@gmail.com]
> *Sent:* 22 January 2016 06:11 AM
> *To:* Alex Tumwesigye
> *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi
>
>
>
> This seems to be linked to a wrong configuration in your database..
>
> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
> Internal Server Error 503ms]
>
>
>
> There should have been a stack trace on the server side as part of this
> 500 error, could you provide that? did you by any chance have SMS gateway
> configured before you upgraded? (there have been some config errors linked
> to this)
>
>
> --
> Morten
>
>
>
> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
> wrote:
>
> Dear Elmarie/Knut,
>
>
>
> We experienced the same. We (Prosper and I) have shared with Markus the
> error.
>
>
>
> Alex
>
>
>
> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:
>
> Hi Knut,
>
>
>
> Thanks, this seems to be the main error on the browser console – can you
> assist with what the problem could be?
>
>
>
> Failed to load system settings: Object { readyState: 4, getResponseHeader:
&

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Elmarie Claasen 
Thanks we will try this although that specific instance had NO SMS or email 
settings configured so I doubt that this will be the problem

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Alex Tumwesigye [mailto:atumwesi...@gmail.com] 
Sent: 25 January 2016 09:13 AM
To: Ola Hodne Titlestad
Cc: Elmarie Claasen; dhis2-devs; bren...@hisp.org; Morten Olav Hansen
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi,

 

The SQL statement required is:

 

delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig';

 

Alex

 

On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad  wrote:

Hi,

I just heard from Alex and Prosper in Uganda that this problem is caused by a 
change in the sms gateway configuration in 2.22, so most likely affects all 
instances that make use of this feature.

Manually deleting the existing sms gateway configuration in the database before 
upgrading to 2.22 seems to do the trick.

Alex, maybe you could add the sql statement here?

Ola

On 25 Jan 2016 07:38, "Elmarie Claasen"  wrote:

Hi Morten,

 

Here is the log file from the error we got from starting up the instance on 
2.22 and going into Settings App.

Hope this can assist to identify the error. We have no problem opening settings 
in 2.19, 2.20 and 2.21 for the same instance. 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Morten Olav Hansen [mailto:morte...@gmail.com] 
Sent: 22 January 2016 06:11 AM
To: Alex Tumwesigye
Cc: Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi

 

This seems to be linked to a wrong configuration in your database.. 

http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500 Internal 
Server Error 503ms]

 

There should have been a stack trace on the server side as part of this 500 
error, could you provide that? did you by any chance have SMS gateway 
configured before you upgraded? (there have been some config errors linked to 
this)




--
Morten

 

On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye  wrote:

Dear Elmarie/Knut,

 

We experienced the same. We (Prosper and I) have shared with Markus the error.

 

Alex

 

On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:

Hi Knut,

 

Thanks, this seems to be the main error on the browser console – can you assist 
with what the problem could be?

 

Failed to load system settings: Object { readyState: 4, getResponseHeader: 
.ajax/v.getResponseHeader(), getAllResponseHeaders: 
.ajax/v.getAllResponseHeaders(), setRequestHeader: .ajax/v.setRequestHeader(), 
overrideMimeType: .ajax/v.overrideMimeType(), statusCode: .ajax/v.statusCode(), 
abort: .ajax/v.abort(), state: .Deferred/d.state(), always: 
.Deferred/d.always(), promise: .Deferred/d.promise(), 10 more… }

 

The full browser console message is attached.

 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Alex Tumwesigye 
Hi,

The SQL statement required is:

delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig';

Alex

On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad 
wrote:

> Hi,
>
> I just heard from Alex and Prosper in Uganda that this problem is caused
> by a change in the sms gateway configuration in 2.22, so most likely
> affects all instances that make use of this feature.
>
> Manually deleting the existing sms gateway configuration in the database
> before upgrading to 2.22 seems to do the trick.
>
> Alex, maybe you could add the sql statement here?
>
> Ola
> On 25 Jan 2016 07:38, "Elmarie Claasen"  wrote:
>
>> Hi Morten,
>>
>>
>>
>> Here is the log file from the error we got from starting up the instance
>> on 2.22 and going into Settings App.
>>
>> Hope this can assist to identify the error. We have no problem opening
>> settings in 2.19, 2.20 and 2.21 for the same instance.
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:  041-367 1027
>>
>> Cell: 082 374 2209
>>
>> E-mail: elma...@hisp.org
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at 
>> http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to 
>> disclai...@hisp.org
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
>>
>>
>>
>> *From:* Morten Olav Hansen [mailto:morte...@gmail.com]
>> *Sent:* 22 January 2016 06:11 AM
>> *To:* Alex Tumwesigye
>> *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
>> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
>> to 2.22
>>
>>
>>
>> Hi
>>
>>
>>
>> This seems to be linked to a wrong configuration in your database..
>>
>> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
>> Internal Server Error 503ms]
>>
>>
>>
>> There should have been a stack trace on the server side as part of this
>> 500 error, could you provide that? did you by any chance have SMS gateway
>> configured before you upgraded? (there have been some config errors linked
>> to this)
>>
>>
>> --
>> Morten
>>
>>
>>
>> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
>> wrote:
>>
>> Dear Elmarie/Knut,
>>
>>
>>
>> We experienced the same. We (Prosper and I) have shared with Markus the
>> error.
>>
>>
>>
>> Alex
>>
>>
>>
>> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen 
>> wrote:
>>
>> Hi Knut,
>>
>>
>>
>> Thanks, this seems to be the main error on the browser console – can you
>> assist with what the problem could be?
>>
>>
>>
>> Failed to load system settings: Object { readyState: 4,
>> getResponseHeader: .ajax/v.getResponseHeader(), getAllResponseHeaders:
>> .ajax/v.getAllResponseHeaders(), setRequestHeader:
>> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
>> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
>> .Deferred/d.state(), always: .Deferred/d.always(), promise:
>> .Deferred/d.promise(), 10 more… }
>>
>>
>>
>> The full browser console message is attached.
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:  041-367 1027
>>
>> Cell: 082 374 2209
>>
>> E-mail: elma...@hisp.org
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at 
>> http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to 
>> disclai...@hisp.org
>> and a copy

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Morten Olav Hansen 
Please let us know how that fix works for you Elmarie, the log you sent me
seems to point somewhere else, but maybe it's not the correct part of the
log.

--
Morten

On Mon, Jan 25, 2016 at 1:56 PM, Alex Tumwesigye 
wrote:

> Dear Elmarie,
> Quick fix is to backup your SMS configuration settings. Then delete the
> SMS_CONIFG or keySmsConfig row in the systemsettings table, restart the
> instance and then restore your settings.
>
>
> Alex
>
> On Mon, Jan 25, 2016 at 9:38 AM, Elmarie Claasen  wrote:
>
>> Hi Morten,
>>
>>
>>
>> Here is the log file from the error we got from starting up the instance
>> on 2.22 and going into Settings App.
>>
>> Hope this can assist to identify the error. We have no problem opening
>> settings in 2.19, 2.20 and 2.21 for the same instance.
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:  041-367 1027
>>
>> Cell: 082 374 2209
>>
>> E-mail: elma...@hisp.org
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at 
>> http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to 
>> disclai...@hisp.org
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
>>
>>
>>
>> *From:* Morten Olav Hansen [mailto:morte...@gmail.com]
>> *Sent:* 22 January 2016 06:11 AM
>> *To:* Alex Tumwesigye
>> *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
>>
>> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
>> to 2.22
>>
>>
>>
>> Hi
>>
>>
>>
>> This seems to be linked to a wrong configuration in your database..
>>
>> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
>> Internal Server Error 503ms]
>>
>>
>>
>> There should have been a stack trace on the server side as part of this
>> 500 error, could you provide that? did you by any chance have SMS gateway
>> configured before you upgraded? (there have been some config errors linked
>> to this)
>>
>>
>> --
>> Morten
>>
>>
>>
>> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
>> wrote:
>>
>> Dear Elmarie/Knut,
>>
>>
>>
>> We experienced the same. We (Prosper and I) have shared with Markus the
>> error.
>>
>>
>>
>> Alex
>>
>>
>>
>> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen 
>> wrote:
>>
>> Hi Knut,
>>
>>
>>
>> Thanks, this seems to be the main error on the browser console – can you
>> assist with what the problem could be?
>>
>>
>>
>> Failed to load system settings: Object { readyState: 4,
>> getResponseHeader: .ajax/v.getResponseHeader(), getAllResponseHeaders:
>> .ajax/v.getAllResponseHeaders(), setRequestHeader:
>> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
>> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
>> .Deferred/d.state(), always: .Deferred/d.always(), promise:
>> .Deferred/d.promise(), 10 more… }
>>
>>
>>
>> The full browser console message is attached.
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:  041-367 1027
>>
>> Cell: 082 374 2209
>>
>> E-mail: elma...@hisp.org
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at 
>> http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to 
>> disclai...@hisp.org
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
&g

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Alex Tumwesigye 
Dear Elmarie,
Quick fix is to backup your SMS configuration settings. Then delete the
SMS_CONIFG or keySmsConfig row in the systemsettings table, restart the
instance and then restore your settings.


Alex

On Mon, Jan 25, 2016 at 9:38 AM, Elmarie Claasen  wrote:

> Hi Morten,
>
>
>
> Here is the log file from the error we got from starting up the instance
> on 2.22 and going into Settings App.
>
> Hope this can assist to identify the error. We have no problem opening
> settings in 2.19, 2.20 and 2.21 for the same instance.
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Morten Olav Hansen [mailto:morte...@gmail.com]
> *Sent:* 22 January 2016 06:11 AM
> *To:* Alex Tumwesigye
> *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
>
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi
>
>
>
> This seems to be linked to a wrong configuration in your database..
>
> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
> Internal Server Error 503ms]
>
>
>
> There should have been a stack trace on the server side as part of this
> 500 error, could you provide that? did you by any chance have SMS gateway
> configured before you upgraded? (there have been some config errors linked
> to this)
>
>
> --
> Morten
>
>
>
> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
> wrote:
>
> Dear Elmarie/Knut,
>
>
>
> We experienced the same. We (Prosper and I) have shared with Markus the
> error.
>
>
>
> Alex
>
>
>
> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:
>
> Hi Knut,
>
>
>
> Thanks, this seems to be the main error on the browser console – can you
> assist with what the problem could be?
>
>
>
> Failed to load system settings: Object { readyState: 4, getResponseHeader:
> .ajax/v.getResponseHeader(), getAllResponseHeaders:
> .ajax/v.getAllResponseHeaders(), setRequestHeader:
> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
> .Deferred/d.state(), always: .Deferred/d.always(), promise:
> .Deferred/d.promise(), 10 more… }
>
>
>
> The full browser console message is attached.
>
>
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Knut Staring [mailto:knu...@gmail.com]
> *Sent:* 21 January 2016 01:34 PM
> *To:* Elmarie Claasen
> *Cc:* DHIS 2 developers; bren...@hisp.org
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
> the browser console and look for errors there.
>
>
>
> Knut
>
>
>
> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen 
> wrote:
>
> Hi all,
>
>
>
> Please see the email below from our ICT specialist J
>
> Can you please assist with possible cause of this problem or is it a bug
> although I do see that the Settings page open on the SL Demo.
>
>
>
> Thanks
>
>
>
> Elmarie Claasen
>
> HISP-SA
>
>
>
> *From:* Brendon Lines [mailto:bren...@hisp

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Ola Hodne Titlestad 
Hi,

I just heard from Alex and Prosper in Uganda that this problem is caused by
a change in the sms gateway configuration in 2.22, so most likely affects
all instances that make use of this feature.

Manually deleting the existing sms gateway configuration in the database
before upgrading to 2.22 seems to do the trick.

Alex, maybe you could add the sql statement here?

Ola
On 25 Jan 2016 07:38, "Elmarie Claasen"  wrote:

> Hi Morten,
>
>
>
> Here is the log file from the error we got from starting up the instance
> on 2.22 and going into Settings App.
>
> Hope this can assist to identify the error. We have no problem opening
> settings in 2.19, 2.20 and 2.21 for the same instance.
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Morten Olav Hansen [mailto:morte...@gmail.com]
> *Sent:* 22 January 2016 06:11 AM
> *To:* Alex Tumwesigye
> *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi
>
>
>
> This seems to be linked to a wrong configuration in your database..
>
> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
> Internal Server Error 503ms]
>
>
>
> There should have been a stack trace on the server side as part of this
> 500 error, could you provide that? did you by any chance have SMS gateway
> configured before you upgraded? (there have been some config errors linked
> to this)
>
>
> --
> Morten
>
>
>
> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
> wrote:
>
> Dear Elmarie/Knut,
>
>
>
> We experienced the same. We (Prosper and I) have shared with Markus the
> error.
>
>
>
> Alex
>
>
>
> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:
>
> Hi Knut,
>
>
>
> Thanks, this seems to be the main error on the browser console – can you
> assist with what the problem could be?
>
>
>
> Failed to load system settings: Object { readyState: 4, getResponseHeader:
> .ajax/v.getResponseHeader(), getAllResponseHeaders:
> .ajax/v.getAllResponseHeaders(), setRequestHeader:
> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
> .Deferred/d.state(), always: .Deferred/d.always(), promise:
> .Deferred/d.promise(), 10 more… }
>
>
>
> The full browser console message is attached.
>
>
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Knut Staring [mailto:knu...@gmail.com]
> *Sent:* 21 January 2016 01:34 PM
> *To:* Elmarie Claasen
> *Cc:* DHIS 2 developers; bren...@hisp.org
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
> the browser console and look for errors there.
>
>
>
> Knut
>
>
>
> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen 
> wrote:
>
> Hi all,
>
>
>
> Please see the email below from our ICT specialist J
>
> Can you please assist with possible cause of this problem or is it a bug
> although I do see that the Sett

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-24 Thread Elmarie Claasen 
Hi Morten,

 

Here is the log file from the error we got from starting up the instance on 
2.22 and going into Settings App.

Hope this can assist to identify the error. We have no problem opening settings 
in 2.19, 2.20 and 2.21 for the same instance. 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Morten Olav Hansen [mailto:morte...@gmail.com] 
Sent: 22 January 2016 06:11 AM
To: Alex Tumwesigye
Cc: Elmarie Claasen; bren...@hisp.org; DHIS 2 developers
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Hi

 

This seems to be linked to a wrong configuration in your database.. 

http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500 Internal 
Server Error 503ms]

 

There should have been a stack trace on the server side as part of this 500 
error, could you provide that? did you by any chance have SMS gateway 
configured before you upgraded? (there have been some config errors linked to 
this)




--
Morten

 

On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye  wrote:

Dear Elmarie/Knut,

 

We experienced the same. We (Prosper and I) have shared with Markus the error.

 

Alex

 

On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:

Hi Knut,

 

Thanks, this seems to be the main error on the browser console – can you assist 
with what the problem could be?

 

Failed to load system settings: Object { readyState: 4, getResponseHeader: 
.ajax/v.getResponseHeader(), getAllResponseHeaders: 
.ajax/v.getAllResponseHeaders(), setRequestHeader: .ajax/v.setRequestHeader(), 
overrideMimeType: .ajax/v.overrideMimeType(), statusCode: .ajax/v.statusCode(), 
abort: .ajax/v.abort(), state: .Deferred/d.state(), always: 
.Deferred/d.always(), promise: .Deferred/d.promise(), 10 more… }

 

The full browser console message is attached.

 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Knut Staring [mailto:knu...@gmail.com] 
Sent: 21 January 2016 01:34 PM
To: Elmarie Claasen
Cc: DHIS 2 developers; bren...@hisp.org
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Whenever the GUI seems to be hanging/spinning, it is helpful if you open the 
browser console and look for errors there.

 

Knut

 

On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen  wrote:

Hi all,

 

Please see the email below from our ICT specialist J

Can you please assist with possible cause of this problem or is it a bug 
although I do see that the Settings page open on the SL Demo.

 

Thanks

 

Elmarie Claasen

HISP-SA

 

From: Brendon Lines [mailto:bren...@hisp.org] 
Sent: 21 January 2016 01:09 PM
To: Elmarie Claasen
Subject: Possible 2.22 bug

 

Hi there,

 

I am having an issue with bringing up the settings page using war 2.22. The 
circle just carries on spinning.

 

I have created the dhis.conf file with the following details and deleted 
hibernate.properties:

# Hibernate SQL dialect

connection.dialect = org.hibernate.dialect.PostgreSQLDialect

# JDBC driver class

connection.driver_class = org.postgresql.Driver

# JDBC driver connection URL

connection.url = jdbc:postgresql://IP:PORT/DB name

# Database username

connection.username = dhis

# Database password

connection.password = 

# Database schema behavior, can be validate, update, create, create-drop

connection.schema = update

# Encryption password (sensitive)

encryption.password =

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-21 Thread Morten Olav Hansen 
Hi

This seems to be linked to a wrong configuration in your database..
http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500 Internal
Server Error 503ms]

There should have been a stack trace on the server side as part of this 500
error, could you provide that? did you by any chance have SMS gateway
configured before you upgraded? (there have been some config errors linked
to this)

--
Morten

On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye 
wrote:

> Dear Elmarie/Knut,
>
> We experienced the same. We (Prosper and I) have shared with Markus the
> error.
>
> Alex
>
> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:
>
>> Hi Knut,
>>
>>
>>
>> Thanks, this seems to be the main error on the browser console – can you
>> assist with what the problem could be?
>>
>>
>>
>> Failed to load system settings: Object { readyState: 4,
>> getResponseHeader: .ajax/v.getResponseHeader(), getAllResponseHeaders:
>> .ajax/v.getAllResponseHeaders(), setRequestHeader:
>> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
>> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
>> .Deferred/d.state(), always: .Deferred/d.always(), promise:
>> .Deferred/d.promise(), 10 more… }
>>
>>
>>
>> The full browser console message is attached.
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:  041-367 1027
>>
>> Cell: 082 374 2209
>>
>> E-mail: elma...@hisp.org
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at 
>> http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to 
>> disclai...@hisp.org
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
>>
>>
>>
>> *From:* Knut Staring [mailto:knu...@gmail.com]
>> *Sent:* 21 January 2016 01:34 PM
>> *To:* Elmarie Claasen
>> *Cc:* DHIS 2 developers; bren...@hisp.org
>> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
>> to 2.22
>>
>>
>>
>> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
>> the browser console and look for errors there.
>>
>>
>>
>> Knut
>>
>>
>>
>> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen 
>> wrote:
>>
>> Hi all,
>>
>>
>>
>> Please see the email below from our ICT specialist J
>>
>> Can you please assist with possible cause of this problem or is it a bug
>> although I do see that the Settings page open on the SL Demo.
>>
>>
>>
>> Thanks
>>
>>
>>
>> Elmarie Claasen
>>
>> HISP-SA
>>
>>
>>
>> *From:* Brendon Lines [mailto:bren...@hisp.org]
>> *Sent:* 21 January 2016 01:09 PM
>> *To:* Elmarie Claasen
>> *Subject:* Possible 2.22 bug
>>
>>
>>
>> Hi there,
>>
>>
>>
>> I am having an issue with bringing up the settings page using war 2.22.
>> The circle just carries on spinning.
>>
>>
>>
>> I have created the dhis.conf file with the following details and deleted
>> hibernate.properties:
>>
>> *# Hibernate SQL dialect*
>>
>> *connection.dialect = org.hibernate.dialect.PostgreSQLDialect*
>>
>> *# JDBC driver class*
>>
>> *connection.driver_class = org.postgresql.Driver*
>>
>> *# JDBC driver connection URL*
>>
>> *connection.url = jdbc:postgresql://IP:PORT/DB name*
>>
>> *# Database username*
>>
>> *connection.username = dhis*
>>
>> *# Database password*
>>
>> *connection.password = *
>>
>> *# Database schema behavior, can be validate, update, create, create-drop*
>>
>> *connection.schema = update*
>>
>> *# Encryption password (sensitive)*
>>
>> *encryption.password = x*
>>
>>
>>
>> I have added the 2 java policy files under  (that being Local_policy and
>> US_export_policy.jar
>>
>> */usr/lib/jvm

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-21 Thread Alex Tumwesigye 
Dear Elmarie/Knut,

We experienced the same. We (Prosper and I) have shared with Markus the
error.

Alex

On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen  wrote:

> Hi Knut,
>
>
>
> Thanks, this seems to be the main error on the browser console – can you
> assist with what the problem could be?
>
>
>
> Failed to load system settings: Object { readyState: 4, getResponseHeader:
> .ajax/v.getResponseHeader(), getAllResponseHeaders:
> .ajax/v.getAllResponseHeaders(), setRequestHeader:
> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
> .Deferred/d.state(), always: .Deferred/d.always(), promise:
> .Deferred/d.promise(), 10 more… }
>
>
>
> The full browser console message is attached.
>
>
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:  041-367 1027
>
> Cell: 082 374 2209
>
> E-mail: elma...@hisp.org
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at 
> http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to 
> disclai...@hisp.org
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Knut Staring [mailto:knu...@gmail.com]
> *Sent:* 21 January 2016 01:34 PM
> *To:* Elmarie Claasen
> *Cc:* DHIS 2 developers; bren...@hisp.org
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
> the browser console and look for errors there.
>
>
>
> Knut
>
>
>
> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen 
> wrote:
>
> Hi all,
>
>
>
> Please see the email below from our ICT specialist J
>
> Can you please assist with possible cause of this problem or is it a bug
> although I do see that the Settings page open on the SL Demo.
>
>
>
> Thanks
>
>
>
> Elmarie Claasen
>
> HISP-SA
>
>
>
> *From:* Brendon Lines [mailto:bren...@hisp.org]
> *Sent:* 21 January 2016 01:09 PM
> *To:* Elmarie Claasen
> *Subject:* Possible 2.22 bug
>
>
>
> Hi there,
>
>
>
> I am having an issue with bringing up the settings page using war 2.22.
> The circle just carries on spinning.
>
>
>
> I have created the dhis.conf file with the following details and deleted
> hibernate.properties:
>
> *# Hibernate SQL dialect*
>
> *connection.dialect = org.hibernate.dialect.PostgreSQLDialect*
>
> *# JDBC driver class*
>
> *connection.driver_class = org.postgresql.Driver*
>
> *# JDBC driver connection URL*
>
> *connection.url = jdbc:postgresql://IP:PORT/DB name*
>
> *# Database username*
>
> *connection.username = dhis*
>
> *# Database password*
>
> *connection.password = *
>
> *# Database schema behavior, can be validate, update, create, create-drop*
>
> *connection.schema = update*
>
> *# Encryption password (sensitive)*
>
> *encryption.password = x*
>
>
>
> I have added the 2 java policy files under  (that being Local_policy and
> US_export_policy.jar
>
> */usr/lib/jvm/java-8-oracle/jre/lib/security*
>
>
>
> I upgraded from war / DB 2.19, the process I followed was, ran upgrade
> script from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then
> shutdown tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat
> and allowed everything to run, shutdown tomcat, deleted war 2.21, deleted
> hibernate.properties and created dhis.conf, downloaded 2.22 and started
> tomcat.
>
>
>
> All other aspects of the application open and run, the only issue is
> opening settings, is there something im missing. There are no errors in the
> catalina.out log file.
>
>
>
> Java Java-8-oracle/jre - 1.8.0.66
>
> Tomcat 8.0.26
>
> O/S: Linux 14.04 amd64
>
> Java opts:
>
> -Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m
>
> Build Version: 21773
>
> Build date: 2016/01/21 09:45
>
>
>
>
>
>
>
> Brendon lines
>
> HISP
>
> Cell: 078  568
>
> [image: hisp_banner]
>
>
>
>
>
> *This message and any attachments are subject to a disc

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-21 Thread Elmarie Claasen 
Hi Knut,

 

Thanks, this seems to be the main error on the browser console – can you assist 
with what the problem could be?

 

Failed to load system settings: Object { readyState: 4, getResponseHeader: 
.ajax/v.getResponseHeader(), getAllResponseHeaders: 
.ajax/v.getAllResponseHeaders(), setRequestHeader: .ajax/v.setRequestHeader(), 
overrideMimeType: .ajax/v.overrideMimeType(), statusCode: .ajax/v.statusCode(), 
abort: .ajax/v.abort(), state: .Deferred/d.state(), always: 
.Deferred/d.always(), promise: .Deferred/d.promise(), 10 more… }

 

The full browser console message is attached.

 

 

Regards,

 

Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Program

Tel:  041-367 1027

Cell: 082 374 2209

E-mail:  <mailto:elma...@hisp.org> elma...@hisp.org

Skype:  elmarie.claasen52 

 

 

This message and any attachments are subject to a disclaimer published at  
<http://www.hisp.org/policies.html#comms_disclaimer> 
http://www.hisp.org/policies.html#comms_disclaimer .   Please read the 
disclaimer before opening any attachment or taking any other action in terms of 
this electronic transmission. 
If you cannot access the disclaimer, kindly send an email to  
<mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to 
you. By replying to this e-mail or opening any attachment you agree to be bound 
by the provisions of the disclaimer. 

 

From: Knut Staring [mailto:knu...@gmail.com] 
Sent: 21 January 2016 01:34 PM
To: Elmarie Claasen
Cc: DHIS 2 developers; bren...@hisp.org
Subject: Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

 

Whenever the GUI seems to be hanging/spinning, it is helpful if you open the 
browser console and look for errors there.

 

Knut

 

On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen  wrote:

Hi all,

 

Please see the email below from our ICT specialist J

Can you please assist with possible cause of this problem or is it a bug 
although I do see that the Settings page open on the SL Demo.

 

Thanks

 

Elmarie Claasen

HISP-SA

 

From: Brendon Lines [mailto:bren...@hisp.org] 
Sent: 21 January 2016 01:09 PM
To: Elmarie Claasen
Subject: Possible 2.22 bug

 

Hi there,

 

I am having an issue with bringing up the settings page using war 2.22. The 
circle just carries on spinning.

 

I have created the dhis.conf file with the following details and deleted 
hibernate.properties:

# Hibernate SQL dialect

connection.dialect = org.hibernate.dialect.PostgreSQLDialect

# JDBC driver class

connection.driver_class = org.postgresql.Driver

# JDBC driver connection URL

connection.url = jdbc:postgresql://IP:PORT/DB name

# Database username

connection.username = dhis

# Database password

connection.password = 

# Database schema behavior, can be validate, update, create, create-drop

connection.schema = update

# Encryption password (sensitive)

encryption.password = x

 

I have added the 2 java policy files under  (that being Local_policy and 
US_export_policy.jar

/usr/lib/jvm/java-8-oracle/jre/lib/security

 

I upgraded from war / DB 2.19, the process I followed was, ran upgrade script 
from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then shutdown 
tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat and allowed 
everything to run, shutdown tomcat, deleted war 2.21, deleted 
hibernate.properties and created dhis.conf, downloaded 2.22 and started tomcat.

 

All other aspects of the application open and run, the only issue is opening 
settings, is there something im missing. There are no errors in the 
catalina.out log file.

 

Java Java-8-oracle/jre - 1.8.0.66

Tomcat 8.0.26

O/S: Linux 14.04 amd64

Java opts:

-Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m

Build Version: 21773

Build date: 2016/01/21 09:45

 

 

 

Brendon lines

HISP

Cell: 078  568

hisp_banner

 

 

This message and any attachments are subject to a disclaimer published at 
http://www.hisp.org/policies.html#comms_disclaimer.  Please read the disclaimer 
before opening any attachment or taking any other action in terms of this 
electronic transmission.  If you cannot access the disclaimer, kindly send an 
email to disclai...@hisp.org and a copy will be provided to you. By replying to 
this e-mail or opening any attachment you agree to be bound by the provisions 
of the disclaimer.

 

This message and any attachments are subject to a disclaimer published at 
http://www.hisp.org/policies.html#comms_disclaimer.  Please read the disclaimer 
before opening any attachment or taking any other action in terms of this 
electronic transmission.  If you cannot access the disclaimer, kindly send an 
email to disclai...@hisp.org and a copy will be provided to you. By replying to 
this e-mail or opening any attachment you agree to be bound by the provisions 
of the disclaimer.


_

Re: [Dhis2-devs] Problem opening settings app after updating to 2.22

2016-01-21 Thread Knut Staring 
Whenever the GUI seems to be hanging/spinning, it is helpful if you open
the browser console and look for errors there.

Knut

On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen  wrote:

> Hi all,
>
>
>
> Please see the email below from our ICT specialist J
>
> Can you please assist with possible cause of this problem or is it a bug
> although I do see that the Settings page open on the SL Demo.
>
>
>
> Thanks
>
>
>
> Elmarie Claasen
>
> HISP-SA
>
>
>
> *From:* Brendon Lines [mailto:bren...@hisp.org]
> *Sent:* 21 January 2016 01:09 PM
> *To:* Elmarie Claasen
> *Subject:* Possible 2.22 bug
>
>
>
> Hi there,
>
>
>
> I am having an issue with bringing up the settings page using war 2.22.
> The circle just carries on spinning.
>
>
>
> I have created the dhis.conf file with the following details and deleted
> hibernate.properties:
>
> *# Hibernate SQL dialect*
>
> *connection.dialect = org.hibernate.dialect.PostgreSQLDialect*
>
> *# JDBC driver class*
>
> *connection.driver_class = org.postgresql.Driver*
>
> *# JDBC driver connection URL*
>
> *connection.url = jdbc:postgresql://IP:PORT/DB name*
>
> *# Database username*
>
> *connection.username = dhis*
>
> *# Database password*
>
> *connection.password = *
>
> *# Database schema behavior, can be validate, update, create, create-drop*
>
> *connection.schema = update*
>
> *# Encryption password (sensitive)*
>
> *encryption.password = x*
>
>
>
> I have added the 2 java policy files under  (that being Local_policy and
> US_export_policy.jar
>
> */usr/lib/jvm/java-8-oracle/jre/lib/security*
>
>
>
> I upgraded from war / DB 2.19, the process I followed was, ran upgrade
> script from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then
> shutdown tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat
> and allowed everything to run, shutdown tomcat, deleted war 2.21, deleted
> hibernate.properties and created dhis.conf, downloaded 2.22 and started
> tomcat.
>
>
>
> All other aspects of the application open and run, the only issue is
> opening settings, is there something im missing. There are no errors in the
> catalina.out log file.
>
>
>
> Java Java-8-oracle/jre - 1.8.0.66
>
> Tomcat 8.0.26
>
> O/S: Linux 14.04 amd64
>
> Java opts:
>
> -Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m
>
> Build Version: 21773
>
> Build date: 2016/01/21 09:45
>
>
>
>
>
>
>
> Brendon lines
>
> HISP
>
> Cell: 078  568
>
> [image: hisp_banner]
>
>
>
>
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> .  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclai...@hisp.org
>  and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> .  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclai...@hisp.org
>  and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
> ___
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org
___
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