Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-18 Thread David Nelson
Hi Narayan, Michael :-)

If you read the various SC meeting minutes objectively, there was
never any firm commitment to going over to Drupal. It was, in fact, an
openness to re-consider the issue at a later date, and to evaluate a
working site alongside specific statements and proof of the advantages
that Drupal would bring.

The most recent SC meeting re-stated the same openess to that *in the
mid-term future*. But it was clearly desired to put an end to what has
become a disruptive argument backed up by what has been, IMHO,
disruptive disinformation about the SC's stance, in a quest to
bulldoze the adoption through.

In my own perception, it seemed to be less based on any possible
advantages that Drupal could bring to the Web infrastructure, and more
a question of forcing a Drupal adoption without any real consideration
of technical merits/demerits and TDF's more-urgent needs.

In reality, there is a lot of higher priority work to be done.

There has been *so* much written in the lists about all this - I think
many people are fed up of the subject, and I think it has caused a lot
of disharmony that is damaging to the project.

Progress will soon be made towards implementing the Community Bylaws
and steadily establishing a stable, community-driven governance for
the project. Charles Schulz drafted those bylaws, with public
discussion during the process on the SC discussion list. IMHO, they
are a good model of FOSS project governance, and a sincere effort to
apply high ideals of democratic community government within the
project.

If you guys can show some patience and forebearing in your desires, I
think you will have every fair opportunity to fulfill your goal of
Drupal adoption at a future date - if you can concretely demonstrate
that it is a better choice and truly advantageous for the community,
and if you follow the procedures and channels that will be implemented
for such purposes. But now is not the right time.

Meanwhile, if you are truly interested in getting involved in the
project's Web communications, I invite you both to work with me on the
subject, and to actually constructively contribute ideas, time and
written material as part of a team that has been placed, *as an
interim thing*, under my coordination and management.

If you can prove that you truly have the project's real interests at
heart, and that there is a genuine meritocratic justification, you
(and anyone else) have every chance of becoming the website content
lead in my stead, with my full support and cooperation, if there is an
official decision in that respect by the SC.

But you have to win that role by merit and real work that furthers the
project's immediate interests and needs.

So, I'm laying down a challenge to you: let's stop this damaging,
conflictual and time-wasting discussion on the mailing lists, and
let's get to work together building superb web content on the
SilverStripe site.

You will find me an objective, constructive, consensual and
cooperative person to work with. My only desire is to see real results
as quickly as possible.

We can arrange a website content team confcall at an early date and start work.

The only condition are that:

- We have to stop talking about Drupal at this time, and only think of
content and information for the LibreOffice and TDF community on
libreoffice.org.

- We have to commit to the governance laid down in the Community
Bylaws, and be supportive of the SC in *progressively* working towards
their implementation within a reasonable timeframe. In the design of
the bylaws, there are mechanisms for bringing about change in a fair
and viable manner. So, if there are things in them that displease you
now, you *will* have the opportunity to work towards change in them in
the future.

Please, guys, put Drupal out of your mind for the CMS for *at least*
6-9 months - indeed, there are perfectly rational reasons for deciding
to stay with SilverStripe as CMS quite far into the future. Maybe it
would be a good idea to think laterally and broach the subject of
Drupal-powered *forums* with the SC, instead?

Meanwhile, remember that there is an opportunity to take part in
exciting and interesting mass media communications work.

What do you say? :-) I am very keen to work with you, hear your
imaginative ideas, and see fruitful results on our
SilverStripe-powered CMS, libreoffice.org. :-)

David Nelson

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RE: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-18 Thread Narayan Aras

Hi Michael and Christoph,

 Charles,
 The work on the Drupal development has halted as per the Steering Committee 
 statement.
 There seems to be a disconnect between what the community/mailing list
 groups want and what the Steering Committee is willing to support.
 
 From my discussions with the individuals involved with the Drupal
 development there seems to be a consensus that until the Steering
 Committee allows the individual community groups some autonomy to make
 their own decisions and avoids overruling the groups it is unlikely
 that the development will continue. The vast majority of the website
 team has been supporting and contributing to this development as it is
 seen as the 'way forward' but the SC and some founding members have
 made it clear that this development will not continue.
 
 Personally I would like to see 'website team lead(s)' elected within
 the website team, by the website team and decisions made at a
 community level upheld without the SC stepping in.
 If you or others wish to see this development continue, I would
 suggest that you rally one or more of the SC members to overturn the
 decisions made at the most recent meeting and allow autonomy within
 the functional teams.

I am truly lost in this maze. 

So far, we had made good progress, as follows: 

We identified 23 roles in the LibO ecosystem. 
The idea was to create an integrated workflow that caters to their needs all.
A given team can assume multiple roles. Some roles may be re-assigned later.
The website was supposed to have a workflow that allows all roles to work 
collaboratively.
It was also supposed to help any contributor in taking up any role of his 
choice.

The website was also going to integrate internet-based tools for the entire 
SDLC.
In this, we were going to consult the people who are currently playing one or 
more of the 23 roles.

AFAIK, the current SilverStripe website is not being designed with these 
goals at all.
That is why we were talking about developing another website with strategically 
planned AI. 

Why is that goal ditched all of a sudden?

And what on earth is going on??

Note that the second website has nothing to do with what CMS we should use. 

Just put aside the perennial arguments about SilverStripe and Drupal for a 
moment.


Regards,
Narayan
  
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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-18 Thread Robert Derman

Michael Wheatland wrote:

On Mon, Jan 17, 2011 at 11:59 PM, Charles Marcus
cmar...@media-brokers.com wrote:

  

Case in point - Michael's work on Drupal would have provided integrated
mail list  forums  nabble so that any user could use their tool of
choice, and all would be interconnected, not isolated, making these
silly chest-thumping arguments about which tool is better totally moot.



Charles,
The work on the Drupal development has halted as per the Steering
Committee statement.
There seems to be a disconnect between what the community/mailing list
groups want and what the Steering Committee is willing to support.

From my discussions with the individuals involved with the Drupal
development there seems to be a consensus that until the Steering
Committee allows the individual community groups some autonomy to make
their own decisions and avoids overruling the groups it is unlikely
that the development will continue. The vast majority of the website
team has been supporting and contributing to this development as it is
seen as the 'way forward' but the SC and some founding members have
made it clear that this development will not continue.

Personally I would like to see 'website team lead(s)' elected within
the website team, by the website team and decisions made at a
community level upheld without the SC stepping in.
If you or others wish to see this development continue, I would
suggest that you rally one or more of the SC members to overturn the
decisions made at the most recent meeting and allow autonomy within
the functional teams.

Thanks,
Michael Wheatland
  

+1

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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-17 Thread Friedrich Strohmaier
Hi RGB ES, *,

RGB ES schrieb:

It is clear you cannot please everyone: the list of problems you see
on forums is almost the same list of problems I usually see on mailing
lists...
Every communication system have the same merits and defects of the
people using it. Nothing more, nothing less. The system can only add
tools to easy the work of people using it,

Good words..

and the tools you have on forums are for sure more useful that the
tools available on mailing lists.

What the hell does You make thinking that? They are different - yes but
more useful? It again depends on who does what!

Example search tool:
I personally like to search my locally archived mails (sometimes
thousands in one archive) with tools I'm familiar with - sometimes with
grep. So grep is more useful than a very limited search on some forum?

Nope! It's more useful for *me* beeing familiar with it. And obviously
this is one of the strong side of mailinglists: Everyone is free to
choose his own means organazing and reading the mails. Not only local
means but also reading and writing via nntp-client (gmane), listarchive
(mail-archive.com) even in a forum-like UI (nabble). 

The content is build by the people.

Exactly. And there is a point I didn't read up to now (or missed it):
Regardless how organized: The success of every volunteer driven support
offer is not only low threshold accessibility for people needing help,
but also enough meat for the people giving support! That is not only
a high rate of questions but also a certain level of knowlage available
for themselves!

And I know of many of those having that necessary level of knowlegde in
one or more areas of LO/OOo which declaired they never will join a
forum.

That doesn't mean a forum is a evel thing at all. But assumed the above
condition is true, it will never be a support offer representing all
available knowledge. Admittedly it can complete the support chain -
as did the german ooo-forum I know from telling. No clue about the
international one.

I think the OOo community forum are a good example of how forums can
be really useful: lots of difficult problems are solved there and all
the volunteers have good knowledge of what they are talking about.

Forums are noisy only when moderators do not do they work
(move/merge/split threads...). Of course there are a lot of noisy
forums out there, but that's a problem with the people, not with the
system ;)

again - good words ;o))

btw please consider
http://www.netmeister.org/news/learn2quote.html
here: http://www.netmeister.org/news/learn2quote2.html#ss2.5

for more clear and efficient communication. :o))

[.. recycled TOFU ..]


Gruß/regards
-- 
Friedrich
Libreoffice-Box http://libreofficebox.org/
LibreOffice and more on CD/DVD images
(german version already started)



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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-17 Thread Charles Marcus
On 2011-01-17 7:50 AM, Friedrich Strohmaier wrote:
 Hi RGB ES, *,
 
 RGB ES schrieb:
 
 It is clear you cannot please everyone: the list of problems you see
 on forums is almost the same list of problems I usually see on mailing
 lists...
 Every communication system have the same merits and defects of the
 people using it. Nothing more, nothing less. The system can only add
 tools to easy the work of people using it,

 Good words..

 and the tools you have on forums are for sure more useful that the
 tools available on mailing lists.

 What the hell does You make thinking that? They are different - yes but
 more useful? It again depends on who does what!

I'm really becoming more and more dismayed at all of the infighting
going on on these lists - it gives me pause that LibO may not be able to
survive, if those holding the reins right now are unable or unwilling to
make some changes that will smooth  the way for those wanting to
contribute, without fear that their efforts will all be for naught.

Case in point - Michael's work on Drupal would have provided integrated
mail list  forums  nabble so that any user could use their tool of
choice, and all would be interconnected, not isolated, making these
silly chest-thumping arguments about which tool is better totally moot.

-- 

Best regards,

Charles

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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-17 Thread Friedrich Strohmaier
Hi Charles, *,

I should never write mails before having the second cup of
coffee.

Charles Marcus schrieb:
On 2011-01-17 7:50 AM, Friedrich Strohmaier wrote:

[..]

 What the hell does You make thinking that? They are different - yes
 but more useful? It again depends on who does what!

I'm really becoming more and more dismayed at all of the infighting
going on on these lists - it gives me pause that LibO may not be able

Oh, sorry You are totally right!  My apologies.

 to survive, if those holding the reins right now are unable or
 unwilling to make some changes that will smooth  the way for those
 wanting to contribute, without fear that their efforts will all be
 for naught.

I'll care for more civilized wording in future.

Case in point - Michael's work on Drupal would have provided
 integrated mail list  forums  nabble so that any user could use
 their tool of choice, and all would be interconnected, not isolated,
 making these silly chest-thumping arguments about which tool is
 better totally moot.


Thanks for pointing out.


Gruß/regards
-- 
Friedrich
Libreoffice-Box http://libreofficebox.org/
LibreOffice and more on CD/DVD images
(german version already started)



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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-17 Thread Michael Wheatland
On Mon, Jan 17, 2011 at 11:59 PM, Charles Marcus
cmar...@media-brokers.com wrote:

 Case in point - Michael's work on Drupal would have provided integrated
 mail list  forums  nabble so that any user could use their tool of
 choice, and all would be interconnected, not isolated, making these
 silly chest-thumping arguments about which tool is better totally moot.

Charles,
The work on the Drupal development has halted as per the Steering
Committee statement.
There seems to be a disconnect between what the community/mailing list
groups want and what the Steering Committee is willing to support.

From my discussions with the individuals involved with the Drupal
development there seems to be a consensus that until the Steering
Committee allows the individual community groups some autonomy to make
their own decisions and avoids overruling the groups it is unlikely
that the development will continue. The vast majority of the website
team has been supporting and contributing to this development as it is
seen as the 'way forward' but the SC and some founding members have
made it clear that this development will not continue.

Personally I would like to see 'website team lead(s)' elected within
the website team, by the website team and decisions made at a
community level upheld without the SC stepping in.
If you or others wish to see this development continue, I would
suggest that you rally one or more of the SC members to overturn the
decisions made at the most recent meeting and allow autonomy within
the functional teams.

Thanks,
Michael Wheatland

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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-16 Thread Christian Lohmaier
Hi Michael, *,

On Mon, Jan 10, 2011 at 10:36 AM, Michael Wheatland
mich...@wheatland.com.au wrote:

 Your average end user
 will likely never search through mailing list threads,

The average end user will not search web-forums either.

My personal experience with forums is that they are useless for
technical, more complex questions, as most of the times it is clueless
people giving advice to other clueless people. Unless you're looking
for something obvious, most of the time a thread just lingers around
unanswered at all, or the one with the problem writes something like
Oh, solved my problem, can be closed and never bothered to state how
that person actually solved the problem. Or they are full of useless
suggestions that are not even covering the topic.
Again, my typical searches may be more challenging than those from
the average user, but I just hate all the noise that is in forums. I
only use one forum - for a well-seperated hobby. But those forums are
dedicated and exceptional in its quality (mainly to the few users it
has) - I used another one, but as the product is covered ran out of
production, it is idling along.
But I never use forums for software to to the lack of quality of the
answers therein.

 If we did provide a user forum, which I believe we should, using a
 dedicated forum system will provide far more functionality and
 usability,

That's what I've been saying from the very start..

 What do others think? Is the forum support option important for trust
 building and familiarity? What system would we use?

The ones that already exist. I absolutely don't see a reason for
creating yet another one. I think people agree on that one at least.

(and to avoid confusion: No, I don't consider nabble as a forum. Why I
personally don't like its's interface, I have no problem with
integrating it to the site as it seems technically easy to do)

ciao
Christian

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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-16 Thread RGB ES
It is clear you cannot please everyone: the list of problems you see
on forums is almost the same list of problems I usually see on mailing
lists...
Every communication system have the same merits and defects of the
people using it. Nothing more, nothing less. The system can only add
tools to easy the work of people using it, and the tools you have on
forums are for sure more useful that the tools available on mailing
lists.
The content is build by the people.
I think the OOo community forum are a good example of how forums can
be really useful: lots of difficult problems are solved there and all
the volunteers have good knowledge of what they are talking about.
Forums are noisy only when moderators do not do they work
(move/merge/split threads...). Of course there are a lot of noisy
forums out there, but that's a problem with the people, not with the
system ;)

2011/1/17 Christian Lohmaier lohmaier+ooofut...@googlemail.com:
 Hi Michael, *,

 On Mon, Jan 10, 2011 at 10:36 AM, Michael Wheatland
 mich...@wheatland.com.au wrote:

 Your average end user
 will likely never search through mailing list threads,

 The average end user will not search web-forums either.

 My personal experience with forums is that they are useless for
 technical, more complex questions, as most of the times it is clueless
 people giving advice to other clueless people. Unless you're looking
 for something obvious, most of the time a thread just lingers around
 unanswered at all, or the one with the problem writes something like
 Oh, solved my problem, can be closed and never bothered to state how
 that person actually solved the problem. Or they are full of useless
 suggestions that are not even covering the topic.
 Again, my typical searches may be more challenging than those from
 the average user, but I just hate all the noise that is in forums. I
 only use one forum - for a well-seperated hobby. But those forums are
 dedicated and exceptional in its quality (mainly to the few users it
 has) - I used another one, but as the product is covered ran out of
 production, it is idling along.
 But I never use forums for software to to the lack of quality of the
 answers therein.

 If we did provide a user forum, which I believe we should, using a
 dedicated forum system will provide far more functionality and
 usability,

 That's what I've been saying from the very start..

 What do others think? Is the forum support option important for trust
 building and familiarity? What system would we use?

 The ones that already exist. I absolutely don't see a reason for
 creating yet another one. I think people agree on that one at least.

 (and to avoid confusion: No, I don't consider nabble as a forum. Why I
 personally don't like its's interface, I have no problem with
 integrating it to the site as it seems technically easy to do)

 ciao
 Christian

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Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-10 Thread Stefan Weigel
Hi Micheal,

Am 10.01.2011 10:36, schrieb Michael Wheatland:

 What do others think? Is the forum support option important for trust
 building and familiarity? What system would we use?

IMHO: Do not spend a minute on creating yet another forum, but point
to the already existing well-proven forums. We do not want to split
up knowledge and experience to several forums.

Stefan

-- 
LibreOffice - Die Freiheit nehm' ich mir!

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RE: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

2011-01-10 Thread Narayan Aras

Hi Michael,

In general, I full hare your views.

 Your average end user will likely never search through mailing list threads, 
 even if they
 contain exactly the information they are looking for. 

Exactly!

 A well presented forum running from a dedicated forum system such as 
 vBulletin or phpBB
 provides the end user with interface familiarity and branding which
 builds trust in the brand and community.

A BB is much more user-friendly than a mail-list. 

The following features do not exist in a mail list at all:
1. Conduct precise searches (with search parameters).
2. Split the domain into hierarchical forums, which prevents a mixup of issues.
   This in turn avoids repeat discussion of the same topic endlessly.
3. It establishes credentials of any user so that a casual visitor instantly 
knows how much to trust him.
(is he a SC member or any other office-holder? How many posts are to his 
credit?)
4. We can check out a particular user by looking at his posts (genuine helper 
or trouble-maker?)

On the other hand, please check if the selected tool has the facility to 
read/respond the posts while offline, and then do a rapid sync operation when 
the internet is available.

 As I understand it, Silverstripe is a long way behind all the major
 CMS systems in terms of 3rd party integration, but looking through the
 forums I have seen that there are a few people who have hacked
 Silverstripe in order to allow some basic functionality:
 http://www.silverstripe.org/archive/show/2593
 
 If we did provide a user forum, which I believe we should, using a
 dedicated forum system will provide far more functionality and
 usability, as well as regular security updates than we could ever hope
 to code and maintain ourselves without drawing on resources that could
 be used for development of LibreOffice.

And THAT in turn means we should be using a readymade plugin for Drupal, which 
will ensure availability of regular updates and well-tested security, as 
compared to home-grown hacks. Even if the solution is solid today, the same 
resources may not be available in future; or may lose interest in maintaining 
this project.
 
 What do others think? Is the forum support option important for trust
 building and familiarity? What system would we use?

Since vBulletin is commercial, we should opt for phpBB as Drupal plugin.

While I think the forum should be established, I am against setting it up for 
SilverStripe as well. The reason is simple: It will not be possible to migrate 
the threads from SilverStripe to Drupal. We should not waste efforts on two 
fronts.

I believe Drupal website should start functioning NOW on production-grade 
servers in some functional areas which do not need to be closely integrated 
with other functional areas. For example, BB does not need to be linked to any 
other area, where as all production-related areas are interrelated). 
Specifically, we need to think whether any hyperlinks will break later due to 
migration.

-Narayan
  
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