[IxDA Discuss] Looking for creative ways to run a Data Analysis Brainstorming session

2009-07-25 Thread Sally Abolrous
I'm planning a 3 hour meeting for my team to:
- read through stories of our 3 field observations and 7-8 phone
interviews and identify tasks, pain points, and insights
- build an affinity diagram
- brainstorm design ideas for our product (which we don't know
anything about yet)

This is a new team and this is our first project together. I've run
similar sessions in the past with other teams (not covering so much
though), but I'd like to learn more about how other people are
running sessions like these and if anyone has any good tips/advice to
ensure success. 

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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread Adam
The idea behind the drag handle is to mimic ridges or dimples on
physical products (e.g. battery covers or VCR panels). Gmail's drag
handles weren't immediately obvious to me until I read their blog
article about them. I don't see how they are any more or less usable
than what they had before. If most users feel similarly ambivalent,
the drag handles are just clutter.


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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread Bill Franz
When you edit bookmarks in Safari on the iPhone, there is a small icon
(three grey stripes) to the right which lets you grab the bookmark
and reorder your list.  It's different from Gmail's icon, but still
conveys some sort of tread that you could grab onto.

It's interesting how these different icons are slowing starting to
coalesce.


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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread Tomas Kafka
Christine, it's OT, but since the virtual memory was invented,
programs *never* crash as a consequence of running out of memory
(except for some special cases, like running out of address space,
but I doubt your firefox would consume 4GBs of memory).
The source of crash is elsewhere - some runaway FF extension, or
(mostly) badly written plugin - write a list of your addons and
plugins, and try disabling them one by one.


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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread mioute
That's the pattern used to move icon bars in the microsoft
applications (with one line of dot instead of 2).
The mouse cursor appearance also changes.

I'm not sure people are using drag and drop this way in gmail.
The only person I saw using it drags the labels to the opened email
because it required less precision.


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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread Rex Kilian
Back to the interaction... 

You are also able to drag the label to the message when the message
is in the list or when you have the message open. I have actually
moved to using this interaction more as it allows me to label the
message without having the message get tagged and archived all in one
step. For those that don't know when a message is archived it is
removed from the main list of messages. Currently if you drag the
message to the label using the drag handles it will do both a
label and an archive. I often want to label a message but
have it remain visible in the list, i.e tag it.

Even though you can drag the labels to the messages there are no drag
handles on the labels. I'm interested to hear discussion about
certain drag-able items having drag handles and others not. And then,
if the labels had drag handles how should the interface communicate
that dragging labels will only perform a label steps, but
dragging a message with perform label-AND-archive steps? Or is
this a case where the context of what is being dragged will dictate
what steps are performed? (Personally I would disagree with the last
statement because I was surprised that it archived my message when I
drug it to a label, but maybe that's just me.)

Perhaps the reason that drag handles are not on the labels is that
the design rationale is meant to direct users to drag messages and
not labels. Perhaps the design rationale is providing a 'hidden
alternative' so people like myself aren't locked out of an inverse
interaction, inverse meaning drag 'label to message' instead of
'message to label'. 

Thoughts?

Rex Kilian
Human-Computer Interaction Institute
Carnegie Mellon University


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Re: [IxDA Discuss] Distance Learning Option for M.S in Human Computer Interaction(HCI)

2009-07-25 Thread sajitha jose
Hi Stephen and Bill,

Thankyou so much for this info.It really did help me a lot!



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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread Sarah Groff-Palermo
I'm going say that it's because that is how paper calendars have
been set forever. Why that is, I can't say, but it is certainly
expected at this point.


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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread missu
In some hospitals the work week starts on Sunday, as well as in
retail. I think they left the calender with the week starting on
Sunday to mimic the regular calendar most people use. The Only time I
have ever seen a calendar where Monday started the week and Sunday
ended it, was when I saw a Seventh day Adventist's calendar. 

I guess it might have been the case of, if it is not broken, why fix
it. Majority of people are use to having Sunday start the week.
Changing Sunday to the end of the week, is more of a preference than
a need.


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Re: [IxDA Discuss] Gmail drag and drop

2009-07-25 Thread missu
@christine I love Firefox and use it 95% of the time, but the plug-ins
are usually the reason why the browser crashes or slows down. By the
end of the day Firefox is using 1GB of memory. Many times my Firebug
plug-in is what causes Firefox to stop noticing my tab button. I am
not able to tab to other fields and would have to quit FF and
restart.

I will agree that sometimes too much Javascript functionality on a
page does cause problems on the page or cause it to crash FF. I use
the site blip.fm and sometimes when it is switching from playing a
youtube video back to a regular song, it hangs and I have to quit or
it just crashes all together. Just like you, I usually have about 15
tabs open at the time. Times like that, makes me glad FF added the
save tabs when close feature.

The reason why all these sites have a lot and drag and drop features
and such is to make our user experience more like the desktop or just
to make the use of the application easier. Some places use a lot of
bells and whistle for no good reason, but I've found most of them
places I use haven't done that ... yet :-)


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[IxDA Discuss] Gmail drag and drop

2009-07-25 Thread stacy felish
Hugh-
I haven't heard anything about testing on this specific implementation, but
I never would have guessed that functionality without the tip they provided
and now I use it all the time as it is more efficient than clicks and types
through a dropdown. In my experience drag and drop works nicely with gripper
bars, but an impementation would be too costly with space on a list.
Sometimes, I think drag and drop is about as hidden as a right-click menu.

Thoughts?
~Stacy

On Fri, Jul 24, 2009 at 9:59 AM, Hugh Griffith hgriff...@vfs.com wrote:

 Not too long ago Google added the ability to move your emails into labels
 via drag and drop functionality. As a result, they added two rows of dots
 to
 the left side of each email.

 Does anyone know if that is in fact the ideal pattern for that kind of
 tool?
 Or has anyone done any testing on it?

 Thanks for your input,

 Hugh Griffith
 User Interface Designer
 
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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread pietro . desiato
It could also be related to Catholicism: God created the Heavens and
the Earth and on the seventh day he rested. Which means that his week
started on Monday :-)


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Re: [IxDA Discuss] Looking for creative ways to run a Data Analysis Brainstorming session

2009-07-25 Thread Chauncey Wilson
After your team has worked through the data, you could have them pair
up and do some braindrawing which is visual brainstorming of ideas or
pieces of ideas related to your data.  The brainstorming could involve
different types of sketches including some workflow diagrams, features
that emerge from your data, or features ideas.

If this sounds interesting, I can send you some more details.

Chauncey

On Fri, Jul 24, 2009 at 7:01 PM, Sally Abolroussal...@hotmail.com wrote:
 I'm planning a 3 hour meeting for my team to:
 - read through stories of our 3 field observations and 7-8 phone
 interviews and identify tasks, pain points, and insights
 - build an affinity diagram
 - brainstorm design ideas for our product (which we don't know
 anything about yet)

 This is a new team and this is our first project together. I've run
 similar sessions in the past with other teams (not covering so much
 though), but I'd like to learn more about how other people are
 running sessions like these and if anyone has any good tips/advice to
 ensure success.
 
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Re: [IxDA Discuss] Time to add some functionality to Minimize, Maximize and Close buttons.

2009-07-25 Thread Alok Jain

Jim,

Each of the scenarios you described would have a possible benefit, but  
for some more than the others. You need to identify most common  
scenarios and have that as a default behavior for those three buttons.  
Then support an alternate behavior through a shortcuts such as alt 
+click on maximize could maximize vertically. Displaying 3-4  
additional options puts more cognitive load.


A deeper question though would be what is the problem that you are  
trying to solve by maximizing vertically or horizontally - why would  
people want to do it, plot out the scenarios and you might find a  
completely different solution to support their goal as opposed to the  
task. So why would someone not want to make a window full screen? To  
help people keep two windows side by side? - Windows 7 is trying to  
solve this by allowing people to drag windows to the left and right  
edges of the screens (fitts laws in play) and making then 50% of the  
screen width. In OSX the maximize button doesn't take full screen, but  
resizes window based on the content of the window.


- AJ






On Jul 24, 2009, at 8:11 PM, Jim Harrison wrote:


Over the past few months I have been thinking how nice it would be to
have a couple extra windowing buttons. Here is my short list.
Maximize Verticle
Maximize Horizontal
2-3 Custom sizes and locations with the ability to rename

I work with multiple windows open. Comparing, sharing and
transferring data between windows on a regular basis. Drag and drop
is my best friend.

How would you feel about 3-4 more squares in the upper corner of your
window?

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Re: [IxDA Discuss] Time to add some functionality to Minimize, Maximize and Close buttons.

2009-07-25 Thread Josephine
It all depends on who your audience is.

I personally don't need these extra buttons.

I'm thinking about all those people who are struggling with learning
basics (those boomers who are struggling with what can be delicately
called computer literacy issues).  Every day, I'm on the phone
with at least one of these poor souls, intelligent but clueless about
basics, and who have poor mental models of how their systems work (and
I'm talking about software that's five years old).  To make matters
worse, they either resist formal training, or have had horrific
experiences, making them unwilling to try again.  They don't learn
from books, online tutorials; experiential learners all.

I'm perfectly happy with this part of the interface as is--and
my cadre of struggling boomers whom I advise probably would second
that vote.


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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread Judy Philip
A lot of businesses have their payroll calendar for the week start on
a Sunday as well which could be why that is the standard.  Not sure
if that developed after applications were implemented into these
businesses or if the applications were designed like that following
their exisiting processes... 


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Re: [IxDA Discuss] Usability of pre-filled versus empty in content capture software

2009-07-25 Thread Julia
Hi Phillip,

I'm not aware of any academic research in this field, but I've been
involved in couple of projects with similar issues.

In one project, which was about UI design for banking application,
we've decided to not automatically fill in the entries, although
there was really insignificant chance to make a mistake. It just was
very crucial that the user not only fills in the correct data, but
also is aware of the answers he/she provided.

To me, it's like adding fields for email/password verification to a
registration form, and then saving user their time by automatically
filling in those entries.

I think that if it is really crucial to get the correct data and keep
customers aware of their answers, it's better not to fill in the data
automatically. If there's really huge amount of the data to provide,
and it can be fixed if wrong answers are provided, then I think it's
Ok to do that if you clearly indicate that the data was filled in by
the system.

Good luck,
Julia.
Israel Tour Online
http://www.israeltour-online.com


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Re: [IxDA Discuss] Tag cloud generators

2009-07-25 Thread Julia
Hi Sarah,

The first link tagcloud-generator didn't work for me. I tried
both HTML and Flash versions, but none has generated a cloud.

The tocloud worked nice, but I felt a little bit over busy with
the amount of functions. In addition, I didn't figure out how to
change the effect. Or, perhaps it just didn't work.

The tag-cloud was easy to use and produced very nice cloud.

Others contained only single words and no expressions and didn't
filter out 3-or-less-letters words.

To summarize - the tocloud worked is best in terms of
performance. It doesn't count insignificant words of two letters,
processes expressions and has an easy to use interface. If I only
figured out how the effects work, I wouldn't feel like a loser.

Nice list of generators, thanks for publishing them Sarah.

Good luck,
Julia.
Israel Tour Online
http://www.israeltour-online.com


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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread Jim Harrison
Just a thought.

Maybe it's for religious reasons.
ie
Sunday is the most important day of the week because it's the day
you get to spend with God.



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Re: [IxDA Discuss] Time to add some functionality to Minimize, Maximize and Close buttons.

2009-07-25 Thread Jim Harrison
To Joshua:
That is exactly what I mean!! Very helpful information.

To Alok:
Scenario:
Closing and opening the same window repeatedly. The window is set to
open at a specific location and size (default) by the application
that opens the window. The process of locating and then resizing the
window each time can be made more efficient if a single button click
sets the window in a precise location and size.

Scenario:
Opening a PDF is an example where I would like to maximize verticle
and not horizontal. When I open a PDF it tends to sit in the middle
of the screen. I have other applications I am monitoring but I want
to read the PDF. I grab the window and move it to the upper right
corner of my screen then click the max vert button. I now have
maximized my PDF reading space while not covering the other
applications.




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Re: [IxDA Discuss] Time to add some functionality to Minimize, Maximize and Close buttons.

2009-07-25 Thread Jim Harrison
To Josephine:
Your comment brings to mind NERO. The app has two buttons, one for
everyday users and one for advanced users. Selecting the button
changes the interface.

Then I spun off onto icons and imagining one of a middle aged balding
man in a wifebeater, day old stubble, saggy eyes, mouth slightly ajar
with a bit of drool. Call it Technologically Challenged Mode.

But really, you are right, the interface should be kept simple with
avenues for advancement as each users' experience develops
requirements. Then others can develop neat little apps to
augment/refine/customize. 


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[IxDA Discuss] ANN: Design friendly Certified Scrum Product Owner training

2009-07-25 Thread Jeff Patton

All:

[Please excuse the self-promotion from a non-participating member.]

I'm offering two back-to-back Scrum Certified Product Owner courses  
during August. You can find more here: http://www.agileproductdesign.com/training/passionate_product_owner.html 
  This class is useful for designers working in an agile and Scrum  
context.


My goal with these courses is to focus on building mental models and  
skills necessary for those working as product owners to be really good  
at what they're doing.  Of course, like all trainers, this course  
carries my biases about what mental models and skills are most  
important. And for me those mental models and skills are rooted in  
design thinking and design practice.


I believe interaction designers make the strongest of Scrum Product  
Owners, and know many to back up that belief.  (More here: http://www.agileproductdesign.com/blog/emerging_best_agile_ux_practice.html) 
  And even if not the primary decision maker, IxDs are a critical  
part of healthy Product Ownership team.  This course advocates for a  
team-based approach that includes designers and practices such as user  
research, design prototyping, and user validation.


For designers on this list, you won't learn to design - but to better  
facilitate design - to break down planning and design work in a way  
that works in an agile context.


For non-designers on the list, you'll learn the design thinking that  
will help you work more effectively with customers and users. You'll  
learn to abandon statements like those users never know what they  
want and replace them with some useful practice that helps you  
understand them and work effectively with them to get to what they need.


The first class is likely to be a bit rough - and is priced  
accordingly. ;-) I really want this CSPO course to be different than  
anything else you could find out there. And, it'll take a bit of  
iteration to make it good.


Please visit the writeup on the course, and I'd love your 
feedback:http://www.agileproductdesign.com/training/passionate_product_owner.html

Thank you,

-Jeff
-
Jeff Patton
blog: www.agileproductdesign.com/blog
Passionate Product Owner Training: 
http://www.agileproductdesign.com/training/passionate_product_owner.html





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Re: [IxDA Discuss] date pickers starting on Sunday

2009-07-25 Thread Diana Wynne
Thanks for all the responses. I checked in with my friend Brother Karekin
(aka the punk monk). We worked on several calendar software products
together, and he affirmed this is indeed Judeo-Christian influence in
origin.

From a quick software survey, applications that are work focused (Outlook,
iCal, Zimbra, etc) all get around this by having a workweek view and a
Sunday-Monday preference. Basecamp provides subtle shading on its calendar
to focus your attention on M-F while still displaying S and S on either
side. But because websites (as opposed to apps) rarely have user
preferences, Sunday starts are tha much more common.

My question wasn't about fighting a standard, but why a standard that no
longer corresponds to secular life persists.

Diana

On Sat, Jul 25, 2009 at 3:49 AM, Jim Harrison jvth...@msn.com wrote:

 Just a thought.

 Maybe it's for religious reasons.
 ie
 Sunday is the most important day of the week because it's the day
 you get to spend with God.



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Re: [IxDA Discuss] Are We The Puppet Masters? The Ethics of IxD.

2009-07-25 Thread Jared Spool


On Jul 23, 2009, at 3:32 PM, Brad Nunnally wrote:

A few months ago, I asked the group if we, as designers, had the  
right to

influence, or control, the behavior of another person. The feedback
I received was great and inspired me to take the discussion a step  
further
by writing an article on the subject for Johnny Holland. Please  
check it

out, and  I look forward to your thoughts and feedback,



Brad,

I don't get this point in your conclusion:

It appears that we have painted ourselves into a corner. Having  
direct control over another person’s behavior is wrong, as they did  
with the watchclock.


Wrong is a strong judgement.

For years, dentists have been trying to convince parents to help their  
children brush longer. Longer teeth brushing sessions directly  
correlate to better oral health and fewer cavities. Yet, the dentists  
failed to make any progress.


Then Dr. John's Products released a line of children's power  
toothbrushes. (Subsequently acquired by Proctor  Gamble.) The battery  
powered devices only have an On switch and automatically turn off  
after 3 minutes. The 3 minute run time forces the child to brush the  
entire period. Children who use the toothbrush regularly demonstrate  
substantial better long-term oral health than children who don't.


The design of the toothbrushes explicitly influences the behavior of  
the child, guiding them to better oral health.


Is that wrong?

Mint.com shows users their spending and investing habits in a way  
that, for many users, changes their behavior to spend more consciously  
and invest more savings.


Is that wrong?

Sacremento's Municipal Utility District found that when they put  
smiley faces on the bills that of residents who outperformed 100 of  
their neighbors in homes of similar size that used the same heating  
fuel, those households reduced energy use by 2%. The design of the  
bills influenced the energy use of those individuals.


Is that wrong?

I'm not getting how directly influencing behavior is wrong.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: jsp...@uie.com p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: @jmspool




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