Re: [IxDA Discuss] Your favorite "tour" on a website?
NPR did a cool one recently for our redesign. We used a company called Small Mammal. It's on YouTube. Callie Neylan / Senior Interactive Designer / NPR / cney...@npr.org / 202 513 3672 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Your favorite "tour" on a website?
It's not only "Why use mint?" - I'd consider that secondary, it's really the whole home page above the fold, with the links at the bottom. It explains the whole value prop. Tom Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Your favorite "tour" on a website?
I understand, but I do think that the kind of tour we're talking about is somewhat of a new convention. If you haven't looked at Mint.com yet, give it a look. It's not your typical tour. We're faced with this problem in that if they don't get it fairly quickly, they are gone. And our initial efforts with a typical web site to inform them are failing badly. In testing, they have shown a good level of interest in some kind of tour. For myself, I've taken a few that have helped me. We purchased Axure for use here because of their tour features. Tom On Mon, Aug 10, 2009 at 10:34 AM, William Hudson < william.hud...@syntagm.co.uk> wrote: > I see your point, but I have been using the web since NCSA Mosaic and > have taken maybe three site tours in the intervening 15 years. Maybe it’s > me. Anyone out there taken a site tour in the past 3 months? > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Your favorite "tour" on a website?
Tom - I see your point, but I have been using the web since NCSA Mosaic and have taken maybe three site tours in the intervening 15 years. Maybe it's me. Anyone out there taken a site tour in the past 3 months? Regards, William From: Tom Dell'Aringa [mailto:pixelm...@gmail.com] Sent: 10 August 2009 4:20 PM To: William Hudson Cc: disc...@ixda.org Subject: Re: [IxDA Discuss] Your favorite "tour" on a website? We discussed that approach a little bit. My concern about that is how do you turn it off? If it based on a cookie, it comes back when they clear their cookies. If it's a setting in their preferences, I suppose that works but you need to make sure they find it. But really the main issue is that in our case they need to get the value proposition up front first, or they kind of go away. So it's less about the how and more about the why. Why do I want to be a part of this thing? We're not going to force the tour, but it has to be right there so all I have to do as a user is just click play, start or whatever to get it going. On Mon, Aug 10, 2009 at 10:13 AM, William Hudson wrote: Not a tour suggestion, but dynamic popup windows now make the implementation of 'cue cards' a real possibility on the web. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Your favorite "tour" on a website?
We discussed that approach a little bit. My concern about that is how do you turn it off? If it based on a cookie, it comes back when they clear their cookies. If it's a setting in their preferences, I suppose that works but you need to make sure they find it. But really the main issue is that in our case they need to get the value proposition up front first, or they kind of go away. So it's less about the how and more about the why. Why do I want to be a part of this thing? We're not going to force the tour, but it has to be right there so all I have to do as a user is just click play, start or whatever to get it going. On Mon, Aug 10, 2009 at 10:13 AM, William Hudson < william.hud...@syntagm.co.uk> wrote: > > Not a tour suggestion, but dynamic popup windows now make the > implementation of 'cue cards' a real possibility on the web. > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Your favorite "tour" on a website?
Tom - Not a tour suggestion, but dynamic popup windows now make the implementation of 'cue cards' a real possibility on the web. These help to make the tour a little less necessary as they tell users what they need to know when they arrive at a section of the site they have not used before. When they don't need to see the cue card for a particular page, they just close it (you need a small link to reinstate it if they wish). Cue cards had been used very successfully in desktop applications for some time (by Inuit's Quickbooks and Quicken, for example). The advantage they have over a tour is that tours are little like reading the instructions. Unless you force people to take the tour (which is advisable only if it is very short), many will try to start using the site without it. Just a thought... Regards, William > -Original Message- > From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of > Tom Dell'Aringa > Sent: 10 August 2009 8:48 AM > To: disc...@ixda.org > Subject: [IxDA Discuss] Your favorite "tour" on a website? ... Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Your favorite "tour" on a website?
Good Morning, We're working on a project that has a somewhat complex concept to get across without using a lot of information. Based on testing we're finding out that some kind of tour is the way to go to introduce our product to our customers. We've been looking at Mint.com as a real good example of a tour. I think Campaign Monitor has a good one too. Do you know of any other sites that use the "tour" really well? We'd like to look at as many good examples as possible. Suggestions are appreciated! Thanks! Tom Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
