[slim] Fast/easy way to change players
Hi, I have now tried to search for a little while but can't find an answer to my probably simple question: How do I get a true synchronization between Duet and Radio (thinking about also buying an Touch), meaning same command is send to all units at the same time - volume up/down, off/on etc. It is rather painful to first have to select each unit and then turn volume up/down etc. I will have a problem if I have 3-4 units in the house playing at the same time and the phone rings There should be a player called all players and then the same command is send to all players - I really don't understand why that isn't an option??? Logitech, don't know if it is possible but couldn't you also assign a command to a combination of two physical buttons on the Duet controller so that you press one button and then it scrolls between the different players each time you press another button simultaneous - highlighted player is then selected when you release the button. That would make it very fast to change players without using the wheel (which is not always easy to use if you need to do it fast). Would that be possible? Thanks -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Fast/easy way to change players
Yes, I don't use my own server (that is why I want to buy the Touch...). I have had a lot of problems with my Duet and Radio so just being able to stream music through mysqueezebox.com is where I am now. I don't see why it shouldn't work the same way as if it was my own server? Still, I really wish that I could change player through a physical button-combination. -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Fast/easy way to change players
garym;561758 Wrote: if you use the tinySbS within the touch, you can then stream from it to the duet and radio). And all can be synched. Thanks, that sounds good - hope there are fewer problems with Touch -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Fast/easy way to change players
pippin;561763 Wrote: Without wanting to advertise too much, but if it's really important to you have a look at iPeng, see Group Control and MultiPlayer Control here: http://penguinlovesmusic.de/ipeng-the-iphone-skin-for-squeezecenter/how-to-use-the-ipeng-application/nowplaying/ Thanks, will take a closer look. Looks good - now I just need an iPhone I guess.. Others, please post if you also want what I ask for... I can't be the only one but perhaps my problems will be solved if I buy the Touch? -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Fast/easy way to change players
garym;561775 Wrote: Depends on what problems you had (as many of the problems folks report here are really network problems rather than SB problems). My duet (and touch, transporter, SB3, and booms) had zero problems but I've never had a radio. I use SbS on a computer to serve everything. But I can say that my brother has the TOUCH with USB drive attached and about mp3 50,000 tracks, with embedded art work. It is attached with WIFI. He also has a BOOM attached via WIFI. He serves music from the TOUCH to the BOOM as well. It all works perfectly for him so far (3 months). And he has no knowledge of how any of this stuff works...I walked him through the setup over the phone. Thanks, that also sounds good - I also plan to attach a USB drive but needs to find one that is compatible with the Touch. -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Fast/easy way to change players
garym;561781 Wrote: or pick up a used iTOUCH for running iPENG. Good idea. I was going to buy the new iPhone but then I heard about all the problems... will probably buy it anyway -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=80439 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Worst customer service ever!
Yes Hans, I have an update: I have changed my opinion about Logitech customer service after a friendly person called me today. What a drastic contrast to my first experience! I now once again trust this company and their products, thanks to Peter from Logitech Customer Care in Switzerland, who btw is also Danish. Thanks to Logitech in California someone finally showed interest in solving my problem in a professional way. I am sure that my problem will be fixed very soon and I believe what they say, that I was the victim of several unfortunate incidents and that this sort of problems will be a thing of the past. I am now glad that I didn't gave up and bought something else instead because the squeezebox family seems to be one of the most innovative product lines I have tried, with lots of possibilities. Sure that means that once in a while something goes wrong, but when I think about it I rather have an advanced product than an expensive outdated boring product such as some of the other products I looked at before choosing Squeezebox (of course only if I know that someone from customer service will try to help me if something fails...). Once again I want to buy the Squeezebox Radio and Touch. And yes Hans, the Radio is also in the shops here in Denmark. I won't reply to this thread anymore unless something crazy happens (which I doubt). Thanks -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Worst customer service ever!
Djoel;474181 Wrote: Thanks Altec and hope you get your call on Monday and everything goes well, and no one scream at you. I sold my Transporter today,lost out on some cash but I least I have my sanity lol.. Just couldn't keep something that was giving me such a head ache every time I turned it on...Not to mention the changes, and the confusion with Squeeze box, Squeeze center, Squeeze network, etc...( my be child's pay for allot folks, but not me)I just want to enjoy some tunes..I can get my Ipod for what the Transporter was doing, besides I have Apple TV, I'll just get DAC for that.. Maybe in the near future once they smooth out these current issues and CS gets better at speaking to their customers, I might buy another Transporter or what ever incarnation they might be.. Take care Daniel Thanks Daniel. No call yet and no mail but the day isn't over (well it is here in Denmark... and no response from the Danish support!) I would expect a fast respond from Logitech because of the things I have gone through. Nothing really happened Friday other than I know that at least three people from Logitech know my history, but it was late... then weekend and now it is late Monday. I will be rather grumpy if I wake up tomorrow and haven't received at least an update on what is going on. Too bad you had to sell your transporter - I would recommend the Duet but... real frustrating to have something that looks so promising but no music (unless I turn my pc on). You take care too Michael -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Worst customer service ever!
Thanks Djoel and good luck to you too! I expect to hear from someone at Logitech on Monday - I will have no problems with Logitech if they treat me well. I might even give them a good review in the future but lets see if they can change my mind... the Touch and Radio was on my wishlist but I think I wait (not even sure you can buy them here in Denmark?). I got the feeling that this product is so close to a perfect product so it is a shame that Logitech doesn't give this product line a higher priority. I find it hard to believe that whatever they have saved in the process will pay off in the end... -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
[slim] Worst customer service ever!
First. I am sure that there are a lot of hard working people at Logitech, trying to make great products - this is not meant for them. I bought the duet and it can't connect to mysqueezebox.com when my computer is off (all ports are open, it can ping and even see the ip address for mysqueezebox.com but the controller says that I am not registered). Called Logitech support here in Denmark and they apparently hung up on me after 25 min. (and no I am not one of those idiots who rants at people who is trying to help me). They never cared to call back although they asked for both my phone number and my email address. Called them again and was now treated in a most unprofessional rude way - he even yelled at me because I told him that I already tried the thing he was suggesting close to 30 times (resetting the unit). Guess what - it didn't solve the problem doing that again. Found this forum and someone from Logitech posted that I could PM him if I had problems with the duet. Well he doesn't allow PM. so I found another Logitech person who did but he doesn't read his mail (although his account shows recent activity). Tries to send a mail to the European customer support but During the next several days, Logitech will be transitioning our customer support e-mail system. Email support will not be available from August 30 until October 12. It is now October 16 and same message!!! How can it take more than two weeks to transitioning their customer support e-mail system - isn't that something other companies does doing the night or within a few days??? Got an email from the Danish support claiming that they haven't heard from me within 168 hours since they send me an answer so they changed the status to SOLVED!!?? (they never send me any answer and I have only contacted them via phone). I replied that my problem wasn't solved and got a reply that an account was created?? I asked them how this account was going to help me and got a mail We have received your question. You will get an answer within 72 hours - 4 days later (96 hours) and nothing! Ironic enough they send me another mail at the same time claiming how much they care about me and that they want to know how my experience with customer service has been! Well now you know!! This is INSANE!!! Stop wasting my time Logitech, my time is worth something. I have bought so many of your product through the years but this experience has changed my view on your company. My dream of buying both the Squeezebox Radio and Touch or any other product from Logitech has probably ended. I am going to return the Duet if I don't get some response from someone from Logitech very soon. -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Worst customer service ever!
I really hate to be negative about these things because I always loved the products I bought from Logitech though the years and I never had any problems with them - well that is until now. What a shame because someone from Logitech could probably fix my problem in no time... I just need to be registered at mysqueezebox.com so that my controller can connect when my computer is turned off. Does anyone from Logitech ever read these threads? -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Worst customer service ever!
Yes, good to see that someone cares - apology accepted. You do get frustrated when you spend your money on a product that should make your life more pleasant but instead steals your time and energy. I hope I will regain my trust in Logitech real soon... this is a good start. -- Altec Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
