[slim] Deterioration of technical support
I knew it was inevitable when Logitech bought Slim Devices. Tech support would essentially disappear. I truly enjoyed the immediate and personal support offered by Slim Devices back when it was an independent company. My problems were addressed by helpful engineers, or logged as bug reports. Things got fixed rapidly and satisfactorily. Now? No f***ing way! I sent in a simple complaint about the new alignment of SqueezeNetwork menus, plus an issue about the SqueezeNetwork web page which preventes me from accessing Live365. Five days later I get a message that because I happen to live in Hong Kong, my issue is being redirected to Logitech Asia-Pacific tech support. Obviously no one even read my report. It has absoilutely NOTHING to do with my location. It has absolutely nothing to do with my hardware (which I bought in the USA, by the way). So instead of actually responding to my simple report, now time is wasted shuffling user reports around the globe, far far away from the engineers at Slim Devices who can so simply and easily respond to my report by checking the SqueezeNetwork web page. Likely I will wait another five days to get some sort of boilerplate cut-and-paste response. Want to bet the advice is: Uninstall and reinstall my SqueezeCenter software, reboot, flush my browser cache. I'll bet cold cash that's the reply I get. Bring back REAL service. It used to be one of the best things which distinguished Slim Devices from every other company out there. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=56558 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Squeezebox Receiver and Controller now shipping!
Just curious (and call me stupid if this info is on the website, because I don't see it), in terms of internal hardware and sound quality, are the Receiver and my SqueezeBox 3 essentially the same, or not? I'm considering getting more devices for my home, and not sure which to look at. Secondly, does the controller easily switch between wireless networks? I live in a 3-story house made entirely of steel-reinforced concrete. Each floor must have its own separate wireless bridge, since the wireless signal can't penetrate between floors. Each bridge has its own frequency and security PIN, so when a wireless device moves from one floor to another it has to log on as if to a new network (all these bridges are different brands, so that's how I have to do it), though they all connect to the same home network. So the question is: if I carry the Controller between floors, it will lose one signal and locate another. Can I save multiple security settings in it so that it automatically logs on each time it loses one signal and finds another? Anyone who has the patience to read my question and respond will be blessed with gratitude. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=47354 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] SqueezeCentre XP SP3
I installed SP3 (had HUGE problems installing it!), but as someone else said, there is almost nothing new in it compared to an up-to-date XP system. Anyway, it has had no effect, good or bad, on my SqueezeCentre. So don't worry. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=47392 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Squeeze Center file access
Can someone tell me what Squeeze Center is? I have two Squeezeboxes, using SlimServer and Squeeze Network. So what is Squeeze Center? I don't see any information or downloads relating to it. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=42941 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] How to disable Slim Server at startup
I mostly use my SB3 with Squeeze Network. Maybe once a week I might use Slim Server to play something from my computer. But I notice that slim.exe is always running and using up memory. I dislike having anything constantly running and taking up memory if I only rarely ever use it. I have disabled automatically check for software updates in the Slim Server interface, but other than completely uninstalling Slim Server, or tinkering with the registry, how can I get it to not run on startup, and only run when I decide to manually start it up? I have Windows XP with all updates, using Slim Server 6.5.5 -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=38515 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] How to disable Slim Server at startup
Thanks. The problem I had was that slim.exe was starting and running, but no icon appeared in the system tray. Thanks to your hint, I clicked on the Slim Server in the Program Files menu to start it up manually. Then the system tray icon appeared but the option to Run at System Startup was greyed out! I had to stop Slim Server, then the startup option was available to un-check. Problem solved, but still took some figuring out to get there. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=38515 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] RadioIO
I have e-mailed various addresses at radioio to report this issue of the annoying commercials over the last several days. I just tried again. I hope Greg will fix the commercial-free streams for my Soundpass membership. I note that things are really changing at radioio. Another host has left (World stream) apparently and been replaced by someone who handles several other streams (and who is, I believe, leading those other streams fast in the direction of middle-of-the-road pop hits rather than the intelligent alternative radioio boasts of being). I've been a radioio listener for 5 years. Seems that success is perhaps spoiling them. -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=36529 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Updating Internet Radio List
I want to update the Internet Radio presets on Slim Server. I have been an avid Radioio listener for two years. I am delighted to see their channels in the Slim Server presets. But nowadays Radioio has many more streams than the ones listed in the SlimServer. I would like to add them to the Radioio presets menu. How can I do that? Note that there are more Radioio new stations than I could fit into a favorites list. Besides, it makes most sense to add the new streams to the preset menu. Any way I can edit this menu? -- billingsgate billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822 View this thread: http://forums.slimdevices.com/showthread.php?t=20383 ___ Discuss mailing list Discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
