[slim] Re: I've just called customer service - no way to get black faceplate separartely
Jez;160480 Wrote: We're glad you like the new look and we'll be watching over the coming weeks to see how it sells in comparison to the two other options. Just FYI, I bought my first Squeezebox today after running SlimServer for years. I saw that black was a new option but chose not to get it, simply because I believe the black/silver Squeezebox will match my HK receiver nicely. With the level of interest in this thread I hope you folks consider interchangeable exterior body parts for your next model! -- thing-fish [image: http://imagegen.last.fm/3line/recenttracks/thing-fish.gif] thing-fish's Profile: http://forums.slimdevices.com/member.php?userid=5288 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
thing-fish;161522 Wrote: Just FYI, I bought my first Squeezebox today after running SlimServer for years. I saw that black was a new option but chose not to get it, simply because I believe the black/silver Squeezebox will match my HK receiver nicely. With the level of interest in this thread I hope you folks consider interchangeable exterior body parts for your next model! With the Logitech buyout I wouldn't doubt seeing interchangable faceplates on future devices. My Harmony 676 remote (by Logitech) came with silver(grey), red and blue interchangable faceplates. I'm surprised by the strong negative reaction from some people to the company's decision to not sell the faceplate seperately. I think that they have valid points about possible problems with people replacing them. I really want all black but I think that I can live with the brushed aluminum. On the other hand I took the faceplate off of one of my SB's just to see how difficult it was and it seemed fairly easy and all. I am actually hoping that they come out with a product that is more like a standard device that can sit in my rack like the Transporter but not so high end, maybe between $500 - $1000. -- fred7 fred7's Profile: http://forums.slimdevices.com/member.php?userid=6523 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
Mitch Harding wrote: Just so Slim is aware that not all of its customers are outraged that the panels are not offered as an upgrade, I'd like to note that I completely agree with kdf and Ben. You're exagerrating. What you see is mostly people exerting a tiny little pressure to get SD to continue to do what they're known for: Provide exceptional customer service. Regards, Peter ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
bishopdonmiguel wrote: Jez;160480 Wrote: To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. So, Slim's game plan is for loyal customer's to buy a brand new unit if they want black. I guess the Logitech buyout is starting to show through. Gotta love corporate decision makers You're exaggerating (yeah, I checked the spelling). Just sell your SB3 on Ebay and order a black one. SB3's hold their value well so it won't cost you that much. Regards, Peter ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Peter;160957 Wrote: You're exaggerating (yeah, I checked the spelling). Just sell your SB3 on Ebay and order a black one. SB3's hold their value well so it won't cost you that much. Regards, Peter That's one option and I'm sure some will do that just to get a black faceplate. I may do it if the new faceplate ultimately isn't offered. There is a bit of whining, but however it comes across, it also indicates strong interest. Slim has done well listening to customer requests. It's not unreasonable to ask about the faceplate, and we'll live with whatever the final decision is. Sean deserves credit for saying they may address it when the holiday rush is over. Let's just table it 'til then. -- Pale Blue Ego Pale Blue Ego's Profile: http://forums.slimdevices.com/member.php?userid=110 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
The Satnav in my car (a Tom Tom model) has different interchangeable bezels available. An idea for the successor to the SB3 ? Although once set up in a hi-fi system many people wouldn't be changing the colour, I can see that in a student bedroom the opposite might be true - just like with phones. My daughter will want purple :) -- karma mechanic karma mechanic's Profile: http://forums.slimdevices.com/member.php?userid=8868 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
Jez wrote: It opens the doors to support issues caused by Squeezeboxes being opened (invalidating the warranty) and things sudenly not working anymore. Before people ask, we have looked into just supplying the metal faceplate, but it's easy to damage the front plastics in removing the old faceplate. So we don't believe this would be the right thing to encourage folks to do. That didn't seem to be a problem with the old SB1 graphics upgrade which involved taking the thing apart, clipping wires, installing connectors etc. Regards, Peter ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
That didn't seem to be a problem with the old SB1 graphics upgrade which involved taking the thing apart, clipping wires, installing connectors It probably was and they've learnt their lesson... -- Michael - http://www.herger.net/SlimCD - your SlimServer on a CD http://www.herger.net/slim - AlbumReview, Biography, MusicInfoSCR ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Peter;160674 Wrote: That didn't seem to be a problem with the old SB1 graphics upgrade which involved taking the thing apart, clipping wires, installing connectors etc. Regards, Peter Nor did it seem to be a problem for those who had defective faceplates on their SB3s (and there were many, judging by the number of posts here). Those people were sent a new faceplate and asked to back out a few screws and attach the new one. The argument doesn't hold water. -- Kyle Kyle's Profile: http://forums.slimdevices.com/member.php?userid=2541 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Kyle;160683 Wrote: Nor did it seem to be a problem for those who had defective faceplates on their SB3s (and there were many, judging by the number of posts here). Those people were sent a new faceplate and asked to back out a few screws and attach the new one. The argument doesn't hold water. My faceplate was coming loose so I e-mailed support and got a replacement. It was easy to replace, but if I were Slim, I would definitely want to invalidate warranties if faceplates are being replaced for no reason other than the customer desiring black vs. silver. A. You're exposing the guts of the device when you remove the facelplate. Accidents happen. Screwdrivers slip. Cokes spill. B. When you tighten the screws into the new faceplate, you really have to bear down on the wrench, because the threads are not tapped into the screw holes in the faceplate. Several times, the wrench slipped on me slightly damaging the heads on the hex screws -- and potentially gouging the back of the unit. C. Because you have to bear down so hard tightening the screws, you don't get a good feel for when you're about to over-tighten. If you over-tighten, you end up with a deformed faceplate that may start coming off in the future -- the very condition that led to replacement faceplates in the first place. -- jonheal Jon Heal says: Have a nice day! http://www.theheals.org/ jonheal's Profile: http://forums.slimdevices.com/member.php?userid=2133 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
jonheal;160692 Wrote: ... but if I were Slim, I would definitely want to invalidate warranties if faceplates are being replaced for no reason other than the customer desiring black vs. silver. That would be easy enough to accomplish, particularly if a machine is already out of warranty. I guess I wouldn't expect most companies to be accomodating in this manner, but I think of Slim as being somewhat different. It really doesn't matter to me. I doubt I would change even if it were possible. -- Kyle Kyle's Profile: http://forums.slimdevices.com/member.php?userid=2541 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Jez;160480 Wrote: To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. So, Slim's game plan is for loyal customer's to buy a brand new unit if they want black. I guess the Logitech buyout is starting to show through. Gotta love corporate decision makers. -- bishopdonmiguel bishopdonmiguel's Profile: http://forums.slimdevices.com/member.php?userid=278 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
Quoting bishopdonmiguel [EMAIL PROTECTED]: Jez;160480 Wrote: To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. So, Slim's game plan is for loyal customer's to buy a brand new unit if they want black. I guess the Logitech buyout is starting to show through. Gotta love corporate decision makers. If all you can think of for getting what you want is whining and badmouthing...that is really sad. Even if they do eventually give in, it's a truly ugly win. please flame away. at least it would change the subject from this garbage. -kdf ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
kdf wrote: If all you can think of for getting what you want is whining and badmouthing...that is really sad. Even if they do eventually give in, it's a truly ugly win. please flame away. at least it would change the subject from this garbage. Hey, I'm normally the last one to take the anti-SD side in this kind of thread, but you have to admit that we don't want customers opening the case and invalidating the warranty is a distinct change in message from a couple months ago. Sean and Dean used to practically dare us to do that on a regular basis on these forums. - Marc ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
I get that people might think it is an odd change in message. The main point is that the answer was 'no' and people are trying to change that response is very much the worst way possible. show interest, not make threats and disparaging remarks. Someone recently wondered why there are less and less posts from SD employees. Higher workload would be my first guess. But, I think the motivation for reading is decreasing. Thing is, if there REALLY is enough interest and it REALLY is just a simple thing to provide a faceplate, then I sense a business opportunity for anyone who believes in the conjectures. The fact is still that every one all got what they paid for when they paid for it. There is never a promise that things won't change. Yes, there was the SBG upgrade, but when SBG became SB2, SD wasn't out there offering new PCB's for people to insert. The point is that invalidating warantee is a business risk. Allowing users to fix a missing cap in order to repair antenna noise is one thing. Replacing a faultily assembled faceplace is not the same as providing faceplates simply for cosmetic reasons. The former prevents expensive returns and repairs, while the latter is simply adding risk to something that is currently 100% of what was promised. As we all know, expressed interest is not something that is ignored. That is something that should be protected. If the badmouthing starts causing barriers (and it does) then everyone loses out. If even one developer, for example, decides that reading the forum too much unpleasantness for the effort, then that is a critical link lost when you want to convince someone of the benefit of a desired feature. I've seen it stated that the expectation is that they should all be around and reading, but they are human beings and the points made here, or just one of many venues. Do you listen to the sounds that make your head ache? Most companies don't allow their employees to take part in forums. I am increasingly aware of reasons for that. Once lost, it is a hard thing to get back. Sure, sometimes people are frustrated. I get that. Choose the battles wisely. how about... how much is a faceplate option worth? -kdf ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
At the moment we have a limited supply of the new parts, and an even more limited number of sales people... with the Christmas rush it is all we can do to fill demand for normal Squeezebox orders. If we find there is a lot of demand for an accessory or replacement part then we can add a new SKU, but it is very hard to support during the initial launch of a new product. We have not _always_ offered upgrade parts for this sort of thing, so I find it rather silly that one would blame Logitech for the lack of black faceplate upgrades. -- seanadams seanadams's Profile: http://forums.slimdevices.com/member.php?userid=3 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
seanadams wrote: We have not _always_ offered upgrade parts for this sort of thing, so I find it rather silly that one would blame Logitech for the lack of black faceplate upgrades. Just for the record, I didn't mean to blame logitech for the decision not to sell replacement face-plates. Just for a possible shift in attitude towards this SB3 does not contain user serviceable parts. That change I completely understand, too. - Marc ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
seanadams;160842 Wrote: At the moment we have a limited supply of the new parts, and an even more limited number of sales people... with the Christmas rush it is all we can do to fill demand for normal Squeezebox orders. If we find there is a lot of demand for an accessory or replacement part then we can add a new SKU, but it is very hard to support during the initial launch of a new product. We have not _always_ offered upgrade parts for this sort of thing, so I find it rather silly that one would blame Logitech for the lack of black faceplate upgrades. Sounds like youve got good problems. Why don't we all be patient and wait till after Xmas and the People article dies down. Everyone can give Sean hell 6 months from now if you still can't get black plates:-) BTW, I think most people have been begging in a good natured way. -- tomjtx tomjtx's Profile: http://forums.slimdevices.com/member.php?userid=7449 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
thanks for the input, sean, from one who has been with you since the early slimp3 days. (love my SBIIIs. Got a new one with Black faceplate on the way to replace a perfectly good SBI. ) Merry Christmas and I hope business is brisk for you this holiday season. I enjoy seeing good companies with good, solid well backed products succeed. And, btw, I am in the back of that line to get a couple of black faceplates for my other two SBIIIs, just cause they look so darn good -dale -- shadowboxer shadowboxer's Profile: http://forums.slimdevices.com/member.php?userid=8302 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
On 12/8/06, kdf [EMAIL PROTECTED] wrote: Quoting bishopdonmiguel [EMAIL PROTECTED]: Jez;160480 Wrote: To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. So, Slim's game plan is for loyal customer's to buy a brand new unit if they want black. I guess the Logitech buyout is starting to show through. Gotta love corporate decision makers. If all you can think of for getting what you want is whining and badmouthing...that is really sad. Even if they do eventually give in, it's a truly ugly win. please flame away. at least it would change the subject from this garbage. I agree with you kdf, you're not alone. I honestly can't believe how petty people are being about this. It's precisely because SlimDevices tries to accommodate in so many ways that they are getting slammed because they won't in this one case. That's what they get for being the 'good guys'. Ben ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
Just so Slim is aware that not all of its customers are outraged that the panels are not offered as an upgrade, I'd like to note that I completely agree with kdf and Ben. On 12/8/06, Ben Sandee [EMAIL PROTECTED] wrote: On 12/8/06, kdf [EMAIL PROTECTED] wrote: Quoting bishopdonmiguel [EMAIL PROTECTED]: Jez;160480 Wrote: To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. So, Slim's game plan is for loyal customer's to buy a brand new unit if they want black. I guess the Logitech buyout is starting to show through. Gotta love corporate decision makers. If all you can think of for getting what you want is whining and badmouthing...that is really sad. Even if they do eventually give in, it's a truly ugly win. please flame away. at least it would change the subject from this garbage. I agree with you kdf, you're not alone. I honestly can't believe how petty people are being about this. It's precisely because SlimDevices tries to accommodate in so many ways that they are getting slammed because they won't in this one case. That's what they get for being the 'good guys'. Ben ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
We have not _always_ offered upgrade parts for this sort of thing, so I find it rather silly that one would blame Logitech for the lack of black faceplate upgrades. Agreed. This is a ridiculous thing to be moaning about. Thanks for your continued participation here. On a tangentially related note, I haven't found Logitech to have bad support. I just broke the ear piece on a old and now discontinued Logitech Bluetooth headset. I caught it on my coat and it broke. Clearly my fault and not really a warranty issue. I emailed Logitech and asked if I could buy parts. I couldn't but they sent me a brand new, top-of-the line Bluetooth headset as a replacement at no cost, even though I told them I'd broken my original and it wasn't a warranty issue. That's above and beyond in my book. Whining like a child because something new is released and you wish you had it instead of what you knew you were getting when you bought is absurd. Kevin -- Kevin O. Lepard Happiness is being 100% Microsoft free. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
When I've started this thread the last of my intention was to bash SD. I've found both their product (sb3 in my case) and customer service outstanding at least, really on of the very best I ever encountered I do understand the reasons while they reluctant to offer it and I only wanted to try and persuade them there is enough people interested, it might be a business point for them to do so (I also suggested in this case, every purchaser will sign some sort of waiver). If they decide not to do it, it's perfectly fine with me since after all it's a minor cosmetic point. It never was promised and to criticize them for not doing it is baseless and unfair. -- sl789 sl789's Profile: http://forums.slimdevices.com/member.php?userid=5667 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
customer service outstanding at least, really on of the very best I ever encountered I certainly agree with you there. I only wanted to try and persuade them there is enough people interested, it might be a business point for them to do so (I also suggested in this case, every purchaser will sign some sort of waiver). That's a reasonable approach to trying to get something you want offered by a company, IMO. Kevin -- Kevin O. Lepard Happiness is being 100% Microsoft free. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
JJZolx;160599 Wrote: I'll take 100 of the black faceplates. I don't have an SB3, but from all the ruckus, I figure I can easily sell them for a nice premium. :) If you have them cryogenically treated, you can charge a 300% premium because the sound will be dramatically improved. -- Mark Lanctot Mark Lanctot's Profile: http://forums.slimdevices.com/member.php?userid=2071 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Hey! Who started all of this black faceplate B.S. to begin with! Oh, Oops, umm nevermind. ;) In all seriousness though, yours look way better than mine. Can I get one since I came up with the idea? Now, where did I put that patent paperwork -- Jetlag Jetlag's Profile: http://forums.slimdevices.com/member.php?userid=1012 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
Jetlag wrote: In all seriousness though, yours look way better than mine. Can I get one since I came up with the idea? That worked with the pony... :) - Marc ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Ditto - I'll take 2. -- MeridianMan MeridianMan's Profile: http://forums.slimdevices.com/member.php?userid=2894 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
2 too. d. -- studley studley's Profile: http://forums.slimdevices.com/member.php?userid=6441 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
We're glad you like the new look and we'll be watching over the coming weeks to see how it sells in comparison to the two other options. As regards 'upgrades' to existing Black/Silver units, it's something we are not in a postion to offer right now and to be honest it was never part of the gameplan. It opens the doors to support issues caused by Squeezeboxes being opened (invalidating the warranty) and things sudenly not working anymore. Before people ask, we have looked into just supplying the metal faceplate, but it's easy to damage the front plastics in removing the old faceplate. So we don't believe this would be the right thing to encourage folks to do. To be honest, this was only ever viewed as a way of renewing interest in our products before the holiday shopping season. With everything else on our plate at present, we'll limit the scope of things to that for now. -- Jez Jez Hildred Senior Manager - Sales Marketing Slim Devices, Inc. http://www.last.fm/user/Kadosh/ Jez's Profile: http://forums.slimdevices.com/member.php?userid=4300 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
I hate to beg but PLEASE offer these faceplates. I already modded my SB3 so you will not be getting a call from me that something went wrong while replacing the face. The new SB3 just looks so beautifully and stealthy. I have to have it. -- tf1216 tf1216's Profile: http://forums.slimdevices.com/member.php?userid=6730 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Jez, I just replaced mine (silver for silver) cuz of the falling off problemit was really easy, and I can't believe I came anywhere close to damaging anything. I would love to be able to easily change (again ;-) .. ) to all black this time!! -- bahnsah bahnsah's Profile: http://forums.slimdevices.com/member.php?userid=4268 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Please Mr Slim...can I have a black face plate. Pretty please?? Pretty, pretty please ?? -- SteveT SteveT's Profile: http://forums.slimdevices.com/member.php?userid=7781 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Jez;160480 Wrote: It opens the doors to support issues caused by Squeezeboxes being opened (invalidating the warranty)...So we don't believe this would be the right thing to encourage folks to do. Uhhh, Sean suggested last winter having the faceplate anodized (which I haven't done yet) http://forums.slimdevices.com/showthread.php?t=20890 I think my SB3's are out of warranty anyway. BEGPlease sell me a black faceplate/BEG -- MeridianMan MeridianMan's Profile: http://forums.slimdevices.com/member.php?userid=2894 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Bummer, this. -- Pale Blue Ego Pale Blue Ego's Profile: http://forums.slimdevices.com/member.php?userid=110 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Re: I've just called customer service - no way to get black faceplate separartely
How about offering swapouts at the upcoming open house? That would at least appease some of the local masses, and prevent rioting in the slim HQ hallways.Factory trained technicians could do the changing that way. -Chris On 12/7/06, Pale Blue Ego [EMAIL PROTECTED] wrote: Bummer, this. -- Pale Blue Ego Pale Blue Ego's Profile: http://forums.slimdevices.com/member.php?userid=110 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
To Rhapsody ! Regarding opening SB3 - I've already did it when I needed to change faceplate on one of my two SB3 when it got detached and SD sent me replacement. It was very simple operation. I, personally, ready to electronically sign waiver during purchase (if it's online from SD site) which release them from any responsibility or alternatively fax the signed waiver form Would you consider this option and sell plates then ? -- sl789 sl789's Profile: http://forums.slimdevices.com/member.php?userid=5667 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
I'll take one for sure! It should have been black anyway, but I know what I bought and just want to upgrade it to the real black! -- cybersnoop cybersnoop's Profile: http://forums.slimdevices.com/member.php?userid=4395 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Me too. I would love to have a black faceplate. I really wanted all-black in the first place, this would be a nice compromise. -- NewBuyer NewBuyer's Profile: http://forums.slimdevices.com/member.php?userid=7862 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
I'll take 100 of the black faceplates. I don't have an SB3, but from all the ruckus, I figure I can easily sell them for a nice premium. :) -- JJZolx Jim JJZolx's Profile: http://forums.slimdevices.com/member.php?userid=10 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
I would buy at least three faceplates if they were available. I really wanted all black. I think that someone had actually had theirs anodized black in one of the threads a while back. -- fred7 fred7's Profile: http://forums.slimdevices.com/member.php?userid=6523 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
fred7;160236 Wrote: I would buy at least three faceplates if they were available. I really wanted all black. I think that someone had actually had theirs anodized black in one of the threads a while back. Yes. Here's the thread: 'Black Faceplate' (http://forums.slimdevices.com/showthread.php?t=23149highlight=black+anodized+faceplate) -- Kyle Kyle's Profile: http://forums.slimdevices.com/member.php?userid=2541 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Re: I've just called customer service - no way to get black faceplate separartely
Thank you for doing the dirty work sl789. I want a black faceplate for myself as well. -- tf1216 tf1216's Profile: http://forums.slimdevices.com/member.php?userid=6730 View this thread: http://forums.slimdevices.com/showthread.php?t=30362 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
