Re: [slim] Re: SB2 Dead - HELP!

2006-06-15 Thread Richie

In addition to this, the SB3 is more expensive, albeit almost identical
but for casing, as far as I'm aware.  Therefore, my only option to
resolve a faulty unit is to have it sent back, then pay more money for
a replacement unit that I don't really like so much in a colour
different to the old one.  I'm either going to have to rearrange stuff
to fit it in, or sell it on, since right now I'm not best pleased.


It's a shame that an SB3 wouldn't fit in your setup as I think you'd
like it. However, if it has genuinely failed under warranty you really
don't have to pay extra now that the SB2 has been superceded with the
SB3. Your supplier should either offer you a free upgrade or your
money back. As a consumer in the UK you have rights, unfortunately a
lot of shops try to avoid their obligations to save money.

Richard
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[slim] Re: SB2 Dead - HELP!

2006-06-15 Thread Cessquill

Sorry for the delay...

After talks direct with Slimdevices technical support, they determined
that my machine was dead and needed replacing/repairing depending on
warranty.

Fortunately, the place I'd purchased from in the UK didn't dispatch my
unit until mid June '05, putting it still within its 1 year warranty. 
I couriered the unit back, they determined first hand that the unit was
faulty and offered a replacement

UNFORTUNATELY, the Squeezebox 2 is no longer available, so my only
choice would be a SB3.  Wasn't best pleased with this, since I much
prefer the SB2.

In addition to this, the SB3 is more expensive, albeit almost identical
but for casing, as far as I'm aware.  Therefore, my only option to
resolve a faulty unit is to have it sent back, then pay more money for
a replacement unit that I don't really like so much in a colour
different to the old one.  I'm either going to have to rearrange stuff
to fit it in, or sell it on, since right now I'm not best pleased.

Maybe it's just unfortunate, but it still gripes initially.  One of the
deciding factors originally was the design and integration with an
existing setup.  Bah!


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[slim] Re: SB2 Dead - HELP!

2006-06-06 Thread ob_kook

I have just experienced the exact same issue:

Left SB2 off while I was on a 2 week business trip (left it unplugged
actually), just went to plug it in and nothing. No screen, no
scrolling, no finding the network, cannot see it as a player in
Slimserver...just a small red light that can be seen through the
optical port in the back.

Has there been any resolve or update to the OP on this issue?

Peter


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[slim] Re: SB2 Dead - HELP!

2006-05-25 Thread Siduhe

I agree, not good.  Support[at]slimdevices.com may be a good idea.


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[slim] Re: SB2 Dead - HELP!

2006-05-25 Thread Cessquill

Siduhe Wrote: 
> Is it just the screen that is completely blank, or can you not connect
> via the web interface and play music at all ?
I will try that when I get home, but other options not looking good.

Siduhe Wrote: 
> First suggestion to rule out just screen blankage: Press the brightness
> button on the remote a couple of times - it could be that SB is on and
> functioning but the brightness has been set to 0.
Nothing going from that

Siduhe Wrote: 
> If not, a few more details of your setup please ?  OS / version
> slimserver / how is it connected to your network ?
Windows XP SP2, Slimserver running 6.2.2 - 7135 (although I think I was
running previous full release when it went down), it's connected via
wireless

Siduhe Wrote: 
> If you unplug and plug the power back in, does the SB default to network
> set up or does nothing happen ?
Nothing.  Not even the splash screen scrolling across.

Siduhe Wrote: 
> What about a hard reset - (unplug and replug power supply all the while
> holding down the Add button) but you will lose your settings with this.
Tried that just now - nothing. (also changed batteries in remote)

Not looking good here...


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[slim] Re: SB2 Dead - HELP!

2006-05-25 Thread Siduhe

Is it just the screen that is completely blank, or can you not connect
via the web interface and play music at all ?

First suggestion to rule out just screen blankage: Press the brightness
button on the remote a couple of times - it could be that SB is on and
functioning but the brightness has been set to 0.

If not, a few more details of your setup please ?  OS / version
slimserver / how is it connected to your network ?

If you unplug and plug the power back in, does the SB default to
network set up or does nothing happen ?

What about a hard reset - (unplug and replug power supply all the while
holding down the Add button) but you will lose your settings with this.


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