Re: [slim] Can't delete player from LMS account

2021-06-17 Thread Marcin


Can you help me too? I have the same problem.
Can't delete player from LMS account



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Re: [slim] Can't delete player from LMS account

2020-07-27 Thread Michael Herger

Apologies for piling in on this thread. I have a second hand SB Boom
which needs unlinking from a old email account. I would PM you but as a
new forum user I'm not yet allowed to PM. I'm hoping that posting a few
replies will fix that for me.


Sure. Or give michael ät slimdevices dott com a try.

--

Michael
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Re: [slim] Can't delete player from LMS account

2020-07-27 Thread Lurkio


mherger wrote: 
> Please PM me details (MAC address, your mysb mail address) if there's
> still something left to do. I'm slowly getting back to work...

Apologies for piling in on this thread. I have a second hand SB Boom
which needs unlinking from a old email account. I would PM you but as a
new forum user I'm not yet allowed to PM. I'm hoping that posting a few
replies will fix that for me.



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Re: [slim] Can't delete player from LMS account

2020-07-26 Thread mherger


Please PM me details (MAC address, your mysb mail address) if there's
still something left to do. I'm slowly getting back to work...



Michael

"It doesn't work - what shall I do?" - "Please check your server.log
and/or scanner.log file!"
(LMS: Settings/Information)

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Re: [slim] Can't delete player from LMS account

2020-07-21 Thread voip-ninja


toby10 wrote: 
> I think the player is immediately reconnecting back to MySB.com
> therefore you never have the Delete button option.
> 
> Another way to resolve (if the new owner refuses to do their own Factory
> Reset) is simply to coordinate a day and time where the new owner powers
> off the Radio.  Complete power OFF, not just in standby.  At that time
> the Delete button will be able to be selected as any player that is
> truly OFF is not connected to any server.

The buyer has not responded to my PMs on the auction site. So I might be
stuck with either just leaving it in there or deleting the account.



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Re: [slim] Can't delete player from LMS account

2020-07-21 Thread toby10


voip-ninja wrote: 
> I don't have the option to delete it, that option is grayed out. I can
> click the button to disconnect it, but even after the confirmation
> dialogue nothing further happens..

I think the player is immediately reconnecting back to MySB.com
therefore you never have the Delete button option.

Another way to resolve (if the new owner refuses to do their own Factory
Reset) is simply to coordinate a day and time where the new owner powers
off the Radio.  Complete power OFF, not just in standby.  At that time
the Delete button will be able to be selected as any player that is
truly OFF is not connected to any server.



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Re: [slim] Can't delete player from LMS account

2020-07-20 Thread voip-ninja


Redrum wrote: 
> as toby10 said, it's up to the new owner to register it. Even after a
> factory reset it still lists your email as the registered owner, and
> offers an opportunity to change it. I have given a few away to friends
> and even though reset it, when I set it up for my friend it still list
> me, but I register it to the new owner. In fact, I gave a duet to a
> friend once and it didn't wotk for him, so he gave it back. I reset it,
> it was still registered to him,and I reregistered it back to me.
> 
> However, I wonder what would happen if you logged into mysqueezebox.com
> and deleted the player? I wonder if that is where a factory reset player
> is getting it's "registered owner" from?
> 
> Jim

I don't have the option to delete it, that option is grayed out. I can
click the button to disconnect it, but even after the confirmation
dialogue nothing further happens.

I'm tempted at this point to just delete the account. That would likely
force the new owner to register it with their own email address.



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Re: [slim] Can't delete player from LMS account

2020-07-20 Thread toby10


New owner must Factory Reset it.  After reset. at power up it will
ask to keep current registration or add new one.

You cannot delete a player on MySB.com that is actively connected to
MySB.com.  Select Disconnect then Delete Player.  At next power up the
Radio will offer the same account options as prescribed above.



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Re: [slim] Can't delete player from LMS account

2020-07-19 Thread Redrum

voip-ninja wrote: 
> I factory reset before shipping it out. I checked and it’s still showing
> up and I can see what he’s listening to on it  He left some pretty harsh
> feedback saying it was already registered to someone else.  
> 
> It’s running the latest device FW.

as toby10 said, it's up to the new owner to register it. Even after a
factory reset it still lists your email as the registered owner, and
offers an opportunity to change it. I have given a few away to friends
and even though reset it, when I set it up for my friend it still list
me, but I register it to the new owner. In fact, I gave a duet to a
friend once and it didn't wotk for him, so he gave it back. I reset it,
it was still registered to him,and I reregistered it back to me.

However, I wonder what would happen if you logged into mysqueezebox.com
and deleted the player? I wonder if that is where a factory reset player
is getting it's "registered owner" from?

Jim



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Re: [slim] Can't delete player from LMS account

2020-07-19 Thread voip-ninja

toby10 wrote: 
> You don't need to delete a SB Radio or SB Touch.  Have the new owner
> perform Factory Reset and it will offer to be allowed to re-registered
> under a different account.

I factory reset before shipping it out. I checked and it’s still showing
up and I can see what he’s listening to on it  He left some pretty harsh
feedback saying it was already registered to someone else.  

It’s running the latest device FW.



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Re: [slim] Can't delete player from LMS account

2020-07-19 Thread toby10


You don't need to delete a SB Radio or SB Touch.  Have the new owner
perform Factory Reset and it will offer to be allowed to re-registered
under a different account.



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Re: [slim] Can't delete player from LMS account

2020-07-19 Thread d6jg

If you send a pm to mherger I’m sure he will be able to sort for you but
I think he is on holiday at present



VB2.4[/B] STORAGE *QNAP TS419P (NFS)
[B]Living Room* - Joggler & SB3 -> Onkyo TS606 -> Celestion F20s
*Office* - Pi3+Sreen -> Sony TAFE320 -> Celestion F10s / Pi2+DAC & SB3
-> Onkyo CRN755 -> Wharfedale Modus Cubes
*Dining Room* -> SB Boom 
*Kitchen* -> UE Radio (upgraded to SB Radio)
*Bedroom (Bedside)* - Pi2+DAC ->ToppingTP21 ->AKG Headphones
*Bedroom (TV)* - SB Touch ->Sherwood AVR ->Mordaunt Short M10s
Everything controlled by iPeng

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