Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-07 Thread mwpmo

Thanks a lot for your quick response.

Hope your team can overcome the problem as soon as possible.

I really love my new squeeze box duet and my old replaced SB2.

I will introduce it to my friends in Hong Kong to include duet in their
audio system.


-- 
mwpmo

mwpmo's Profile: http://forums.slimdevices.com/member.php?userid=1559
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-07 Thread mparry

mherger;317165 Wrote: 
> > Matt Parry
> > Logiotech SMBU
> 
> (should get his signature fixed :-))
> [color=blue]
> 
> Michael
I would love too except our  system does not let us store our sigs and
it has a horrible spell check. Which ends up allowing my horrible
typing skills to shine.


-- 
mparry

Matt Parry-SMS Sales
[EMAIL PROTECTED] 
650-210-9400x2

mparry's Profile: http://forums.slimdevices.com/member.php?userid=12345
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-07 Thread mparry

Hi Ronald,
Let me apologize for the way this order went. We have recently begun
using the same system as our technical support team, we are still
getting used to it and unfortunately your issue fell through the
cracks. I will make sure your order leaves today with a customer
appreciation discount for the inconvenience.


-- 
mparry

Matt Parry-SMS Sales
[EMAIL PROTECTED] 
650-210-9400x2

mparry's Profile: http://forums.slimdevices.com/member.php?userid=12345
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-07 Thread mwpmo

I just placed new order in Slim Devices online store to buy more
Squeezebox Receiver.

Hope this order will be smooth and I can still use the "Customer
Appreciation Discount" in my last canceled order.


-- 
mwpmo

mwpmo's Profile: http://forums.slimdevices.com/member.php?userid=1559
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-04 Thread mwpmo

Sorry! I thought only 4 July is the holiday for Independent Day. 

Thanks a lot for your assistance on my case.

I played Duet for a day now and I am really happy with it.

Especially after I mod it with Chinese character support in
controller's display.

Hope Chinese & Japanese will be officially be supported soon, no need
to mod it myself.

I am sure I will place another order in on-line store to order more
receivers.

Hope this order will be smooth.


-- 
mwpmo

mwpmo's Profile: http://forums.slimdevices.com/member.php?userid=1559
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-04 Thread mvalera

I'm very sorry about this.

The entire US staff is on Holiday on July 3rd and 4th for our
Independence Day.

Matt was also on vacation from Tuesday the 1st of this week, but his
co-worker Clay was there. He may not have been aware of your situation
however.

Again please accept my apologies, and someone will contact you about
this first thing Monday morning.

BTW I looked up your order and it was canceled.

Mike


-- 
mvalera

Michael Valera
Online Communities Manager
Logitech Streaming Media Business Unit
slimdevices.com

mvalera's Profile: http://forums.slimdevices.com/member.php?userid=11086
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-04 Thread mwpmo

Since there is 15hrs time difference with Hong Kong, so I need to call
him 7am this morning (around 4pm there).

I called 4 times from 7-8am (4-5pm there) but all calls were diverted
to voicemail. 

Since I am in Hong Kong, so I think I better update my questions in the
system instead of leaving a voicemail to ask him to cancel my order.

BTW, I just get my Duet from store in Hong Kong an hour ago.

Spent 10 mins to install everything and enjoying it when I typing this
post.

After I received confirmation from him to cancel my order, I will place
another order to buy an additional receiver.

Hope my next order will be trouble free.


-- 
mwpmo

mwpmo's Profile: http://forums.slimdevices.com/member.php?userid=1559
View this thread: http://forums.slimdevices.com/showthread.php?t=49510

___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss


Re: [slim] Disappointment on Slim Devices On-line Store.

2008-07-03 Thread Michael Herger
> Matt Parry
> Logiotech SMBU

(should get his signature fixed :-))

> Inside Sales
> (650)210-9400 X 5720

Did you try calling him? After all he's giving you his number.

Michael
___
discuss mailing list
discuss@lists.slimdevices.com
http://lists.slimdevices.com/lists/listinfo/discuss