Re: [slim] Is my Squeezebox 3 dead?

2008-12-11 Thread givendale

Mine died about 2 months ago.  I took it to Jaycar Electronics and
bought a new PS for about $20.00.

Does not get any easier than that.


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Re: [slim] Is my Squeezebox 3 dead?

2008-12-08 Thread Wirrunna

Look through this thread for a substitute power supply in Australia.
http://forums.slimdevices.com/showthread.php?t=49785


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Re: [slim] Is my Squeezebox 3 dead?

2008-12-07 Thread toojays

I had a similar problem described in this thread. After two and a half
years, the SB3 is suddenly dead. Logitech phone support said since
there's no repair facility in Australia and the unit is out of
warranty, it's a write off.

So I thought I might as well crack the case open and see if it was
something obvious like a blown capacitor or similar. Before I did, I
decided to measure the current draw, which was easier for me to do
using a separate switchable PSU I have with exposed terminals. Viola,
the squeezebox worked.

So notch up another dead power supply. I wonder if the power supply was
simply under-speced from the start. The PSU which was supplied with the
unit claims an output of [EMAIL PROTECTED], while the sticker on the bottom of
the SB3 wants [EMAIL PROTECTED] (I didn't end up measuring what is actually 
being
used, might do that later.)


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Re: [slim] Is my Squeezebox 3 dead?

2008-12-07 Thread JadeMonkee

toojays;367376 Wrote: 
 
 ...(I didn't end up measuring what is actually being used, might do
 that later.)

Please do; I'd like to know.


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Re: [slim] Is my Squeezebox 3 dead?

2008-02-11 Thread tegandrew

Just a followup post to my previous one.
After contacting technical support I sent the squeezebox and power
supply to the US from Sydney for about $65. A bit less than 2 weeks
later I received my unit back again - apparently there was a problem
with the power supply.
All is well now.


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Re: [slim] Is my Squeezebox 3 dead?

2008-02-09 Thread Pat Farrell
ehjones wrote:
 Is 2 years of life all we should be expecting from slim devices
 hardware?

Is this a Serious question?

In case it is, the answer is not hardly.

I have a SqueezeBox 1, non-G that works perfectly. There are many folks 
with SliMP3 that work. I don't know how old a SB1 is, but its many 
years. I've bought three SB1s, all of which pre-date the SP2, which 
predates your SB3.

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Re: [slim] Is my Squeezebox 3 dead?

2008-02-09 Thread ehjones

Just to add another 'me too' voice: my SB3 is coming on to be 2 years
old and it's recently started randomly reseting itself, about once
every 24-48 hrs at the moment.

Is 2 years of life all we should be expecting from slim devices
hardware?


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Re: [slim] Is my Squeezebox 3 dead?

2008-02-09 Thread SuperQ

Pat Farrell;267573 Wrote: 
 ehjones wrote:
  Is 2 years of life all we should be expecting from slim devices
  hardware?
 
 Is this a Serious question?
 
 In case it is, the answer is not hardly.
 
 I have a SqueezeBox 1, non-G that works perfectly. There are many folks
 
 with SliMP3 that work. I don't know how old a SB1 is, but its many 
 years. I've bought three SB1s, all of which pre-date the SP2, which 
 predates your SB3.

While I agree with your sentiment, there are some reasonably big
differences between the SB1 and SB2 in terms of CPU and decoder.  I
also have a SB2 with a wireless card that died after 6 months causing
the whole box to look dead.  Thankfully SlimDevices was just down the
road from my place and replaced the card on the spot the day after I
contacted support.

After replacement the SB2 has been great.  However it's still only a
couple years old.  Time will tell if the SB3 design lasts as long as
the previous designs.

My first Empeg car box lasted 7 years (with the occasional drive
replacement) without a hitch.  It still works, but I decided to replace
it with my spare due to the original having a slightly flaky volume
knob.

I'm glad Slim has been building hardware with longevity in mind, and
has been doing amazing things with software updates for old hardware
that I don't expect out of other companies.  This is why I keep
promoting their stuff to everyone I know who is even the slightest bit
a music geek.


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Re: [slim] Is my Squeezebox 3 dead?

2008-02-08 Thread smc2911

subconscious;267236 Wrote: 
 This must be a pandemic!
 I am also in Sydney and my Squeezebox (v3) just died yesterday (8th Feb
 2008). It was two years and one month old.Mine's approaching that venerable 
 age, so I'm crossing my fingers.


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Re: [slim] Is my Squeezebox 3 dead?

2008-02-08 Thread subconscious

This must be a pandemic!
I am also in Sydney and my Squeezebox (v3) just died yesterday (8th Feb
2008). It was two years and one month old. 

Mine didn't die overnight though. Its been going down intermittently
for the past fortnight. At the time I thought it was just suffering
from local wireless interference and intermittently losing contact with
the slimserver, but now I suspect it was actually a sign of incremental
failure.

I'm hoping its just the power supply that is broken, but some power is
still getting through because the squeezebox is warm to the touch and
the optical spdif connector is emitting light.

Other than that, I get no network response from the squeezebox (either
wireless or ethernet) and the screen is totally blank.


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Re: [slim] Is my Squeezebox 3 dead?

2008-01-24 Thread heymrbassman

 Now I am on the hunt for a new Power Supply... the ratings on the supply
 are a bit hard to find any tips on tolerances
The bottom of the dead Squeezebox 2 unit my son gave me to look at a
few days ago says 5V at 2A, the bottom of the switch mode power supply
says 5V at 1000MA (that's 5V at 1A).

Go figure!

Cheers,

Bill


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Re: [slim] Is my Squeezebox 3 dead?

2008-01-16 Thread matthijskoopmans

Well, I had contact with the Slim Devices support. The repair alone is
going to set me back USD 90, but on top of that, I need to get it to
the US. This is very disappointing, as with the Logitech acquisition,
one might hope a more global service.

I bought a second Squeezebox in Sydney, but if I cannot get local
support for repairs (and I don't think that two years and two weeks is
too much to expect for such a piece of equipment to keep functioning),
I will not buy any other Wireless Streamer from Logitech. As great as
these devices are, I need to be able to count on the support.

Adding the cost of shipment to the US to the repair costs, my
Squeezebox is a total loss. It is cheaper to buy a new one. 

Surely, sending some components and a set of technical diagrams should
enable the local Logitech technical staff to repair these units?

Matt


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Re: [slim] Is my Squeezebox 3 dead?

2008-01-05 Thread looksystems

HAPPY NEW YEAR

And thanks for all of the replies!

matthijskoopmans: it's a little while since it happened but iirc there
were no weather problems at the time

nacmacfeegle: removed the wireless card, no joy.

peejay: power supply seems fine - it powers my 5v set-top box (didn't
have a meter to hand)

Looks well and truely dead. So, as aubuti suggested, I'll have to do
the sensible thing and get in touch with tech. support. guess the unit
will have to go back for repair.


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Re: [slim] Is my Squeezebox 3 dead?

2008-01-05 Thread saurus

qirex;253631 Wrote: 
 OK this is weird. I had one [SB2] that I had unplugged when I was out of
 town last week for Christmas and upon returning I plugged it back in and
 24 hours later it died in exactly the same fashion.

Maybe it is a thermal problem. It is not the first time that I hear
about problems with electronic devices that do not survive turning off
after a very long time running. Would like to hear if others
experienced the same after switching on after vacation.


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Re: [slim] Is my Squeezebox 3 dead?

2008-01-02 Thread qirex

OK this is weird. I had one [SB2] that I had unplugged when I was out of
town last week for Christmas and upon returning I plugged it back in and
24 hours later it died in exactly the same fashion. I know for a fact
that our power is good, we barely get lightning in San Francisco and
our power overall is very reliable.


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-31 Thread tegandrew

I'm in Sydney too. Just returned from holidays tonight and found my
Squeezebox 3 unresponsive.
I also run a server and a Tivo - both OK. From the logs the SB died
sometime in the 24 hours after 4pm on Christmas Eve. Very sad.
I bought mine 18 months ago online in the US so will try out the two
year warranty.
Would appreciate any suggestions for repair/warranty.


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-24 Thread stuffa

I don't know where to get them repaired yet.  There is a guy selling
them in North Sydney

Claritas Technology 
www.claritas.com.au 
Suite 3 / 172 Pacific Highway 
North Sydney  NSW  2060 
Phone: 02-8215 0526 

I will call him after Xmas

I have diagnosed the problem with my units.
* one has a faulty power supply
* the other has a faulty screen - everything else works OK

At least I have one working

I  think that mime are still under warranty.  I got them from the
online store, so I will probably have to send them back to the USA


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-24 Thread jeffmeh

stuffa;251284 Wrote: 
 Just thought I would let you know that I have 2 SB3's and they have both
 failed,  I havent used them this month,  we went to use them a couple of
 days ago, and they are both dead.
 I'm als in Sydney (balmain).  But I dont think its thunder.  I am
 suspecting a firmware issue.
 
 Anyway, I am about to pull mine appart, so I will let you know what I
 find

While it is certainly possible, it is highly improbable that 2 SB3's
would fail independently and simultaneously.  It is much more likely
that there is some other root cause of the problem (electrical issues,
computer/network problems, etc.).  Best of luck getting it sorted out.

P.S.  I guess I should have read until the end of the thread before
posting, as you seem to have figured it out already.  Obviously,
improbable is not impossible. :)


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-23 Thread stuffa

Just thought I would let you know that I have 2 SB3's and they have both
failed,  I havent used them this month,  we went to use them a couple of
days ago, and they are both dead.
I'm als in Sydney (balmain).  But I dont think its thunder.  I am
suspecting a firmware issue.

Anyway, I am about to pull mine appart, so I will let you know what I
find


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-23 Thread matthijskoopmans

stuffa;251284 Wrote: 
 Just thought I would let you know that I have 2 SB3's and they have both
 failed,  I havent used them this month,  we went to use them a couple of
 days ago, and they are both dead.
 I'm als in Sydney (balmain).  But I dont think its thunder.  I am
 suspecting a firmware issue.
 
 Anyway, I am about to pull mine appart, so I will let you know what I
 find

So, do you know where the Squeezebox can be handed in for repairs in
Sydney? I would really love to have the second in the bedroom!

Cheers

Matt


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-21 Thread nacmacfeegle

Sounds like an issue I had as well, with an out of warranty SB3, Do a
search here I came up with a thread that discussed removing the wirless
card from the unit, mine sprang back into life and now works fine in
wired mode via homeplugs.  Obviously this needs to be done at your own
risk. You'll need some TorX screwdrivers to open the case.


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-21 Thread peejay

matthijskoopmans;250281 Wrote: 
 Hi Adrian,
 
 Exactly the same happened with me yesterday. The unit is still dead. I
 have logged this with support via this site, and the team is
 responsive. It looks like I have to bring it in though.
 
 It is strange, because I just have it 2 years (almost to the day)
 without any problems. I think it may be related with the wheather we
 have been having lately here in Sydney. Lots of rain and thunderstorms.
 I noticed that my router locked up, and I had to reset it to factory
 settings to get it working again...
 
 Best of luck with your Squeezebox. I know I miss mine  already... but I
 ordered a second one, which should arrive tomorrow :)

Bad luck, no weather related problems here. You may have had a ground
strike near your house, but I'd expect damage beyond the squeezebox?
Did you try another power supply?


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-20 Thread matthijskoopmans

Hi Adrian,

Exactly the same happened with me yesterday. The unit is still dead. I
have logged this with support via this site, and the team is
responsive. It looks like I have to bring it in though.

It is strange, because I just have it 2 years (almost to the day)
without any problems. I think it may be related with the wheather we
have been having lately here in Sydney. Lots of rain and thunderstorms.
I noticed that my router locked up, and I had to reset it to factory
settings to get it working again...

Best of luck with your Squeezebox. I know I miss mine  already... but I
ordered a second one, which should arrive tomorrow :)


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Re: [slim] Is my Squeezebox 3 dead?

2007-12-19 Thread aubuti

Your best bet is to phone or email Slim Devices tech support. Even
though this users' forum is good, the actual support staff is better
positioned to walk you through diagnosing the issue and figuring out
what to do. See this link for support contact info:
http://slimdevices.com/su_tech.html?


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