Re: [slim] Rhapsody Subscribers....

2009-02-17 Thread texmass

Hi,

Recently I have found that Rhapsody channels are working much better,
not sure if was 7.3 upgrade or Rhapsody fixing stuff but either way it
seems a lot better than it was.  However it still fails sometimes and
here is what I have noticed...

Rhapsody channels occasionally play tracks that they apparently have no
right to play, t is not uncommon to hear a track on a channel that is
neither listed nor available on Rhapsody.  I have always assumed this
was because it was available at one time and got stuck in rotation, but
then they lost their rights.  Anyway what I have noticed is that song
will play fine, but within a couple of tracks everything hangs up with
the authentication error.

I have some artist channels that are much worse than others and I have
noticed this correlation to frequency of non-authorized tracks.  Maybe
it is something you can think about.


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Re: [slim] Rhapsody Subscribers....

2009-02-17 Thread andyg

It's not a mistake, there are different rights for 'radio' play vs.
'on-demand' play.


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Re: [slim] Rhapsody Subscribers....

2009-02-17 Thread texmass

Ok, thanks for the quick response and clarification.  I still notice
that some channels work better than others and there are some tracks
that when I see them pop up I expect a hang up within a couple more. 
The few tracks that I am aware of are in that not visible class, but
maybe it is not related.  The good news is that I have channels now
that play for hours with no problem.


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Re: [slim] Rhapsody Subscribers....

2009-01-08 Thread hokie

andyg;378685 Wrote: 
 I've seen this a few times too, still waiting on an answer to what it
 is.  Usually you can just restart with no problems.

Andy, I've tried contacting Real regarding this error, and they're
asking me if any additional information can be provided.  

Is there any way I can turn on some type of debug mode with
SqueezeCenter to provide additional trace information in the log file?


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Re: [slim] Rhapsody Subscribers....

2009-01-08 Thread andyg

You could tell them that a getEA method call failed with the error
message AccountManagement.


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Re: [slim] Rhapsody Subscribers....

2009-01-06 Thread RickNY

My problems with Rhapsody on the Squeezebox have largely gone away since
the last week of December.  I've been able to play playlists without any
interruptions since then.  I should check it out on my Tivo as well,
since I know it uses Rhapsody Direct as well and I was having the same
problem there.


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Re: [slim] Rhapsody Subscribers....

2009-01-04 Thread FredFredrickson

I  think I was confused Andy, I got the skip limit while using the
Rhapsody client not squeezebox. 

Anyhow, I can get rhapsody to play a few songs, but it's only 1 song
more reliable than it was before. I get through 4 songs and then it
either forgets to sync one of the players, or it stops altogether.

At this point, local library is 100% reliable, never stops.


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Re: [slim] Rhapsody Subscribers....

2009-01-03 Thread MikeekiM

My Boom showed an AccountManagement error...

What's that indicating?


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Re: [slim] Rhapsody Subscribers....

2009-01-03 Thread andyg

MikeekiM;378614 Wrote: 
 My Boom showed an AccountManagement error...
 
 What's that indicating?

I've seen this a few times too, still waiting on an answer to what it
is.  Usually you can just restart with no problems.


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Re: [slim] Rhapsody Subscribers....

2009-01-03 Thread dem

mortslim;378450 Wrote: 
 It works reliably now.
Not for me.  Yesterday I still had all kinds of issues: Songs not
starting, songs muting after 1 second, playback stopping between songs,
and songs starting on one synced player but not the other.


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Re: [slim] Rhapsody Subscribers....

2009-01-03 Thread aubuti

dem;378708 Wrote: 
It works reliably now.  
 Not for me.  Yesterday I still had all kinds of issues: Songs not
 starting, songs muting after 1 second, playback stopping between
 songs, and songs starting on one synced player but not the other.
Exact same here today (3-Jan). Playing fine some of the time !=
reliable


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread Kiwi

I have had Rhapsody on and off for the past two years and it has always
been plagued with intermittent playing issues. If the service worked
reliably, I would sing its praises but as it is, I don't find it worth
the monthly fee of $12.99


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread mortslim

It works reliably now.

But I guess if someone is not interested in on demand: any artist, any
song, and any album, and unlimited fast forward to next song, (features
which are not offered by any other service) then it's not for you.


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread dsdreamer

mortslim;378450 Wrote: 
 It works reliably now.

Same for me. I was having no end of issues, but for the last few days
it seems to be working. No unexpected halts of any kind. 

--dsdreamer.


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread FredFredrickson

mortslim;378450 Wrote: 
 It works reliably now.
 
 But I guess if someone is not interested in on demand: any artist, any
 song, and any album, and unlimited fast forward to next song, (features
 which are not offered by any other service) then it's not for you.

I love rhapsody for these features...

but funny thing. I hit a limit of skipping tracks on a channel today.
New feature? (I skipped about 10 in about 2 minutes.)


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread raaurora

it's been rock solid for me since their latest upgrade.  prior to that,
I had to hit play or skip a handful of times throughout the day if
listening to a channel.  Before their upgrade, the worst times were on
weekends for me when I suspect their user load spikes.  Christmas Day,
the service was unusable from a Rhapsody direct client.

Still, as much as I listen to it, it is more than worth my subscriber
fees.  And, they sell songs cheaper than iTunes as well.  Or at least
they did, I've not bought one in a while.  Asking for a refund doesn't
seem neccessary for me as I still get plenty of use from the service. 
It does seem like it hits some users harder than others.  Hopefully
they are getting a handle on things with R-Direct.


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread andyg

FredFredrickson;378524 Wrote: 
 I love rhapsody for these features...
 
 but funny thing. I hit a limit of skipping tracks on a channel today.
 New feature? (I skipped about 10 in about 2 minutes.)

There's no skip limit for channels, are you sure it wasn't something
else?


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread kh6idf

I've had my share of problems with Rhapsody also, but the last time I
listened a day or two ago it was working fine.  There was only one
track on one album that wouldn't play and I got an error message
(invalid combination of ..).

One other thing that bothers me is when artists are removed with no
explanation.  I had 5 or 6 Simon  Garfunkle albums in my library, now
there is NOTHING by them available (except for perhaps their appearance
on a compilation album).  No explanation, just gone.


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Re: [slim] Rhapsody Subscribers....

2009-01-02 Thread andyg

Invalid combination means a track is not available in MP3.  They need
to do a better job of detecting that and fixing those tracks.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread Howard Passman

mortslim;377157 Wrote: 
 I don't think its fair to ask for a whole month credit just because you
 have to push the play button a few exrra times while the engineers work
 out the bugs.
 
 The record companies are short sighted in their greedy royalty demands
 which are pushing internet radio companies to the edge.
 
 Don't do the same thing.
 
 The squeezebox itself continues to have its share of growing pains. 
 You put up with that.  Certainly you can give Rhapsody some slack as it
 fine-tunes its service.
 
 There is no other company that offers on-demand music for artists,
 tracks and albums.  Do you want to kill the goose that is laying the
 golden eggs???

I respectfully disagree on this point.  I had Rhapsody for 4 months and
it rarely worked properly.  You must admit if your mail, newspaper,
cable tv, internet (oh wait, that's not a good example), car,
refrigerator if they performed like Rhapsody, you'd want a refund
or credit.  It's not just a matter of pressing play ocassionally.  I'd
love to see it work because I liked it.  If they get it working I will
sign back up.  I'd also be more patient if they would fess up and quit
telling us and the folks at Logitech that they were pushing out a fix
tomorrow.

Howard


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread Howard Passman

damager;377158 Wrote: 
 You really should try again once the current issues are ironed out. 
 Rhapsody, when working, is much easier and cheaper than buying
 cataloging, storing, and backing up your own music collection.

I most certainly will and if Sirius/XM keep putting DJ's on my favorite
stations, I know how I'll pay for it. :-)

Howard


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...and waiting...
...and waiting...

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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread EnochLight

Dr Dirt;376937 Wrote: 
 I'm not asking for a credit since the free trial period taught me
 everything I need to know about Rhapsody:
 
 The various problems, issues, and bugs widely reported add up to
 this simple result--Rhapsody does not work well enough on the Logitech
 Squeezebox to provide any music enjoyment whatsoever.

Oh please - just stop. Just because you have an issue doesn't mean
everyone else will. I've been using Rhapsody on my Squeezeboxes since
day 1 of the official support. Yeah it's hit  miss sometimes but
totally worth the investment. 

The fact of the matter is there are tens of thousands of satisfied
customers compared to the dozen or so that have issues here in these
threads. Do you honestly think that the 100 people that continually
post here in the forums are the only owners of Squeezeboxes?

Logitech  Slim would have thrown in the towel on the Squeezebox line
years ago!

To potential subscribers: give it a shot. You get 30 days free anyway.
I've had my share of issues but the benefits far outway the occasional
problems.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread Howard Passman

EnochLight;377232 Wrote: 
  
 Logitech  Slim would have thrown in the towel on the Squeezebox line
 years ago!
 
 

Don't be so quick to dismiis it simply because you're lucky.  Andy G of
Logitech doesn't think it's a minor issue and neither do us folks who
pay for the service but can't get it.  If it works for you great, but
don't dismiss the less fortunate.  Someday you may be in a similar
situation and want backing.

Howard


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...and waiting...

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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread EnochLight

Howard Passman;377237 Wrote: 
 Don't be so quick to dismiis it simply because you're lucky.  Andy G of
 Logitech doesn't think it's a minor issue and neither do us folks who
 pay for the service but can't get it.  If it works for you great, but
 don't dismiss the less fortunate.  Someday you may be in a similar
 situation and want backing.
 
 Howard

Trust me - I'm not dismissing it. I have my share of issues with
Rhapsody on my Squeezeboxes. I'm just saying that Slim/Logitech sell
(tens of) thousands of Squeezeboxes in the States alone - yet there's
only a handful of Rhapsody subscribers reporting issues here on the
forums???

Do the math. That's all I'm saying.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread rickbray

...when syncing a few SB Receivers and Rhapsody.  I'm willing to change
my settings, operating system, hardware, anything.  I'm using Windows
XP now.  Is there a magic configuration for XP and Squeezecenter that
works when syncing?  It's not just Rhapsody... Pandora and Slacking
stop too when syncing.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread Siduhe

In SqueezeCenter go to Settings - Player - audio - MP3 Streaming
Method and chang to Proxied Streaming for each player - then resync.
Any improvement?


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-Siduhe Loved Tracks radio got the thumbs up. Feedback included: yeah,
it's good... got the odd dodgy track tho...- (c) 'ModelCitizen'
(http://www.last.fm/user/Modelcitizen)

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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread rickbray

Siduhe;377294 Wrote: 
 In SqueezeCenter go to Settings - Player - audio - MP3 Streaming
 Method and chang to Proxied Streaming for each player - then resync.
 Any improvement?

Thanks, but I changed them all to proxied a few weeks ago, and it
hasn't helped.  I just rechecked the settings, and they're still on
Proxied Streaming.  It's my understanding that SC uses proxied
streaming by default when syncing anyway.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread lanierb

I'm guessing you guys have more troubles than I do because my troubles
are too minor to bother posting a thread about: having to hit play a
few times sometimes before it will start, plus the occasional stream
error.

I wonder what causes some people to have more trouble than others?  I
have very SOLID internet (high QoS) so maybe that's why I have few
problems?

Other than these minor issues, I honestly think Rhapsody/Squeezebox is
the holy grail of music, so I sure hope things work out for them.


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Re: [slim] Rhapsody Subscribers....

2008-12-30 Thread mortslim

Working fine today.

I guess Rhapsody fixed whatever temporary glitches bugged it.


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Re: [slim] Rhapsody Subscribers....

2008-12-29 Thread FredFredrickson

Fred: 1 month credit  DEC 2008

__
$14.99


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Re: [slim] Rhapsody Subscribers....

2008-12-29 Thread Dr Dirt

I'm not asking for a credit since the free trial period taught me
everything I need to know about Rhapsody:

The various problems, issues, and bugs widely reported add up to
this simple result--Rhapsody does not work well enough on the Logitech
Squeezebox to provide any music enjoyment whatsoever.


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Re: [slim] Rhapsody Subscribers....

2008-12-29 Thread markbieg

Mark: 1 Month Credit (January 2009)...and was told by their tech support
to just keep calling for monthly credits until it is fixed.

I'd rather have it working...


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Re: [slim] Rhapsody Subscribers....

2008-12-29 Thread mortslim

I don't think its fair to ask for a whole month credit just because you
have to push the play button a few exrra times while the engineers work
out the bugs.

The record companies are short sighted in their greedy royalty demands
which are pushing internet radio companies to the edge.

Don't do the same thing.

The squeezebox itself continues to have its share of growing pains. 
You put up with that.  Certainly you can give Rhapsody some slack as it
fine-tunes its service.

There is no other company that offers on-demand music for artists,
tracks and albums.  Do you want to kill the goose that is laying the
golden eggs???


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Re: [slim] Rhapsody Subscribers....

2008-12-29 Thread damager

Dr Dirt;376937 Wrote: 
 I'm not asking for a credit since the free trial period taught me
 everything I need to know about Rhapsody:
 
 The various problems, issues, and bugs widely reported add up to
 this simple result--Rhapsody does not work well enough on the Logitech
 Squeezebox to provide any music enjoyment whatsoever.

You really should try again once the current issues are ironed out. 
Rhapsody, when working, is much easier and cheaper than buying
cataloging, storing, and backing up your own music collection.


-- 
damager

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