Re: [slim] Strange Persistent MYSB Memory in SB3

2015-11-03 Thread pablolie

Truly appreciate the help - it was fixed. While it still saddens and
baffles me the concept is abandoned, I truly love the continued
expertise and support. It is amazing that even a few years after being
officially discontinued this system is still so superior to anything
else available in the market - at least when it comes to catering to my
needs.



...pablo
Server: Virtual Machine running Ubuntu 12.04 + LMS 7.7.5 on VMware
Player
System: SB Touch --optical->- Benchmark DAC2HGC --AnalysisPlus Oval
Copper XLR->- NAD M22 Power Amp --AnalysisPlus Black Mesh Oval->- Totem
Element Fire
Other Rooms: 2x SB Boom; 1x SB Radio; 1x SB Classic-> MusicalFidelity
M1PWR -> Totem DreamCatcher
Computer audio: workstation --USB->- audioengine D1 -> Grado
PS500e/Shure 1540

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Re: [slim] Strange Persistent MYSB Memory in SB3

2015-11-01 Thread Michael Herger

it somehow switches to the previous owner's and remembers it every time


If the second or third support agent still wasn't able to help you, then 
feel free to send your player's MAC address (can be found on a sticker 
at the bottom of the device) to michael ät slimdevices dott com.


--

Michael
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Re: [slim] Strange Persistent MYSB Memory in SB3

2015-11-01 Thread garym

If you get a knowledgeable Logitech person when you call support they
can fix this in about 30 seconds. If they .have no clue what you are
talking about, hang up and call again to get someone else.



*Home:* VortexBox 4TB (2.3) > LMS 7.8 > Transporter, Touch, Boom, Radio
(all ethernet)
*Cottage:* VBA 3TB (2.3) > LMS 7.8 > Touch > Benchmark DAC I, Boom,
Radio w/Battery (all ethernet except Radio)
*Office:* Win8(64) > LMS 7.9 > Squeezelite
*Spares:* Touch(3), Radio(3), Boom, SB3, CONTROLLER
*Controllers:* iPhone6 & iPadAir2 (iPeng8 & Squeezepad), CONTROLLER, or
SqueezePlay 7.8 on Win7(64) laptop
*Files:* ripping: dbpoweramp > FLAC; post-rip: mp3tag, PerfectTunes;
Streaming: Spotify

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Re: [slim] Strange Persistent MYSB Memory in SB3

2015-10-31 Thread epoch1970

pablolie wrote: 
> thanks, i put in a support case...

In case you get no useful response from support, I think Michael is able
to sort out this kind of situations. It's -unfortunately for him- not so
uncommon it seems...

BTW, congrats on the "new" SB3 ;)



4 SB 3 • iPeng (iPhone + iPad) • Squeezebox Server 7.9 (linux) with
plugins: CD Player, WaveInput by bpa • IRBlaster by Gwendesign (Felix) •
Server Power Control by Gordon Harris • Smart Mix, Music Walk With Me,
What Was That Tune? by Michael Herger • PowerSave by Jason Holtzapple •
Song Info, Song Lyrics by Erland Isaksson • WeatherTime by Martin
Rehfeld • ShairTunes2 by disaster123 • Local Player, BBC iPlayer by
Triode • Auto Dim Display, SaverSwitcher, ContextMenu by Peter Watkins.

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Re: [slim] Strange Persistent MYSB Memory in SB3

2015-10-31 Thread pablolie

thanks, i put in a support case...



...pablo
Server: Virtual Machine running Ubuntu 12.04 + LMS 7.7.5 on VMware
Player
System: SB Touch --optical->- Benchmark DAC2HGC --AnalysisPlus Oval
Copper XLR->- NAD M22 Power Amp --AnalysisPlus Black Mesh Oval->- Totem
Element Fire
Other Rooms: 2x SB Boom; 1x SB Radio; 1x SB Classic-> MusicalFidelity
M1PWR -> Totem DreamCatcher
Computer audio: workstation --USB->- audioengine D1 -> Grado
PS500e/Shure 1540

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Re: [slim] Strange Persistent MYSB Memory in SB3

2015-10-30 Thread alfista

The MAC address of the unit is associated with the old account, the
previous owner should have released it before selling it on. Either
contact the previous owner or contact Logitech support and have them
help you with it. You will have to supply the MAC address that should be
on a sticker on the bottom of the unit.



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