Catherine wrote:
I purchased this product Saturday. It never downloaded. The set up
downloaded, but the product itself never downloaded. I have been trying to get
in touch with ANYONE!!!.
You reached a volunteer run support list of OpenOffice.org.
The best we can do, is point you to where you can download
OpenOffice.org for free.
http://www.openoffice.org.
In terms of your dispute with whoever sold you the copy of OOo, you
will have to contact them. In theory, they have a page that lists
their street adress, along with their phone number. [If they don't
they are prohibited from transacting any business with anybody who is
a citizen of the state of California, a resident of the state of
California, or a guest within the state of California, at the time the
transaction occured.]
I was sent an e-mail that said to go on: http://wwwOfficeBest
Deal.com/ac9811htm to download etc, etc. I attempted to so and was unable to
get onto this website. I feel that this is a rip off.
Remember to file a police report stating that you were a victim of
online fraud; [At least two major credit card issuers in the US have a
working policy that unless criminal charges have been filed, all
claims about credit card fraud are lies fabricated by the user to
avoid paying their credit card debt.]
I am now going to purchase word and excel because I need them for my new
computer.
If you do decide to purchase Microsoft Office, bear in mind that
roughly 10% of brick and mortar retail sales of that product are
counterfeit/pirated/unauthorized versions of MSO. If you purchase it
online, the percentage is much higher. (To the point that you can
safely assume that all online only vendors of MSO are selling pirated
copies of MSO.)
I will be contacting my credit card company and letting them know about this
transaction.
Contact them in _writing_. Do _not_ discuss your dispute over the
phone. Send all correspondence "certified mail, return receipt
requested", of FedEx next Day delivery, signature required. If you
send anything by fax, follow it up with snail mail.
Keep track of _everything_ you have done related to this dispute.
That includes printing out all email you send and receive. Also
include printout of the web pages that you attempted to download the
item from, and screenshots showing how the item failed to download.
( If you suspect you might be going to court, run the website through
the various WC3, and a11y validators. Keep a printout of the report.)
xan
jonathon
--
OOo can not correct for incompetence in creating documents from MSO.
Furthermore,OOo can not compensate for the defective and flawed
security measures used by Microsoft. As such, before using this product
for exams that require faulty and defective software, ensure that you
will not be unjustly penalized for the incompetence of the organization
that requires the use of software that is known to be flawed,
defective, bug-ridden, and fails to meet ISO file format standards.
-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
