[ACFUG Discuss] CFMAIL issue
Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
RE: [ACFUG Discuss] CFMAIL issue
It might be that the email server you specified requires authentication. Are you passing the username and password of the email account your trying to send mail from? cfmail to=[EMAIL PROTECTED] from=[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] server=mail.joe.com username=[EMAIL PROTECTED] password=foo Testing 123 ... /cfmail _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Howard Sent: 06/23/2008 1:10 PM To: discussion@acfug.org Subject: [ACFUG Discuss] CFMAIL issue Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
You didn't say what version of CF. I know that earlier versions (at least 4.x - and perhaps 5) had issues if a message was malformed. That one message is all it takes. No amount of rebooting/restarting fixes it. Move/delete all undelivered mail and see if that fixes your issue. Dawn On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Or the IP address, or a number of other things. I would focus on getting an error to show up in a log before trying any UN/PW or IP changes. Otherwise you are just shooting in the dark. -Cameron On Mon, Jun 23, 2008 at 1:15 PM, Dusty Hale [EMAIL PROTECTED] wrote: It might be that the email server you specified requires authentication. Are you passing the username and password of the email account your trying to send mail from? cfmail to=[EMAIL PROTECTED] from=[EMAIL PROTECTED] server=mail.joe.com username=[EMAIL PROTECTED] password=foo Testing 123 ... /cfmail - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Thanks for the quick responses. Here is the version information: *Server Details * Server Product ColdFusion MX Version 7,0,2,142559 Edition Standard Serial Number CPD700-57133-17219-06784 Operating System Windows 2003 OS Version 5.2 and this is the simple sample code I'm running CFMAIL to = [EMAIL PROTECTED] from = [EMAIL PROTECTED] subject = test email failto=[EMAIL PROTECTED] type=html server=123.456.789.98 port=25 THIS IS A TEST EMAIL. /CFMAIL The email works fine on the dev server but not on the production server. There are 8 different reports that are all scheduled. I have run the directly in the browser and there are no errors being thrown. Nothing is being written to the logs, but I have not looked in those directories. I'll request access and check them out. Thanks again. - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
RE: [ACFUG Discuss] CFMAIL issue
you might need to add the username and password attributes to your cfmail tag. Most email servers require authentication and if not they should. Otherwise anyone could use the email server to send out spam and other junk. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Howard Sent: 06/23/2008 2:01 PM To: discussion@acfug.org Subject: Re: [ACFUG Discuss] CFMAIL issue Thanks for the quick responses. Here is the version information: Server Details Server Product ColdFusion MX Version 7,0,2,142559 Edition Standard Serial Number CPD700-57133-17219-06784 Operating System Windows 2003 OS Version 5.2 and this is the simple sample code I'm running CFMAIL to = [EMAIL PROTECTED] from = [EMAIL PROTECTED] subject = test email failto=[EMAIL PROTECTED] type=html server=123.456.789.98 port=25 THIS IS A TEST EMAIL. /CFMAIL The email works fine on the dev server but not on the production server. There are 8 different reports that are all scheduled. I have run the directly in the browser and there are no errors being thrown. Nothing is being written to the logs, but I have not looked in those directories. I'll request access and check them out. Thanks again. - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
There are plenty of other ways to skin that cat without requiring loginid/password. And you can alway setup the mail server in CF admin and avoid putting any of that stuff in the cfmail tag. That way you don't have broken code if a mail server happens to move. - Original Message From: Dusty Hale [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:08:13 PM Subject: RE: [ACFUG Discuss] CFMAIL issue you might need to add the username and password attributes to your cfmail tag. Most email servers require authentication and if not they should. Otherwise anyone could use the email server to send out spam and other junk. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Howard Sent: 06/23/2008 2:01 PM To: discussion@acfug.org Subject: Re: [ACFUG Discuss] CFMAIL issue Thanks for the quick responses. Here is the version information: Server Details Server Product ColdFusion MX Version 7,0,2,142559 Edition Standard Serial Number CPD700-57133-17219-06784 Operating System Windows 2003 OS Version 5.2 and this is the simple sample code I'm running CFMAIL to = [EMAIL PROTECTED] from = [EMAIL PROTECTED] subject = test email failto=[EMAIL PROTECTED] type=html server=123.456.789.98 port=25 THIS IS A TEST EMAIL. /CFMAIL The email works fine on the dev server but not on the production server. There are 8 different reports that are all scheduled. I have run the directly in the browser and there are no errors being thrown. Nothing is being written to the logs, but I have not looked in those directories. I'll request access and check them out. Thanks again. - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
They are in mail/spool? or mail/undelivrd? If it's mail/spool, something's going wrong. A restart of CF will probably fix it, but you shouldn't see anything sitting in the spool for very long. You might also check the setting in the cfadmin to make sure the spooler interval isn't very very high. If they are in undelivered, you can just copy them over like Shawn suggested, just be aware of how old the email might be. Your boss might not want to get days worth of old reports all at once. -Cameron On Mon, Jun 23, 2008 at 2:51 PM, Jeff Howard [EMAIL PROTECTED] wrote: Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink http://www.fusionlink.com/ - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink http://www.fusionlink.com/ - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] CFMAIL issue
Oh, then you should restart the CF service. I had this happen just the other day. There is a hotfix that addresses the specific issue behind it. Check the adobe kb for it. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 3:05:23 PM Subject: Re: [ACFUG Discuss] CFMAIL issue the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/
Re: [ACFUG Discuss] CFMAIL issue
Well, there use to be a problem in older version where a malformed message would get stuck in the spool and hold up the rest. I think it's been fixed as of the MX line, but there still could be something like that going on. A few possibilities come to mind: 1) The internal CF task that picks up the mail is not firing for some reason 2) A malformed message (look for zero byte files) is clogging it up 3) The process writing the email has permission to write it, but the process picking it up has different permissions and can't read it (unlikely) I'd move all the spooled files to a temp location, restart CF, and then try to fire your scheduled event again. if it goes through, either CF was hung or there is something wrong with one of the messages. You can start dropping them back int he spool a few at a time till you find the offending message. -Cameron On Mon, Jun 23, 2008 at 3:05 PM, Jeff Howard [EMAIL PROTECTED] wrote: the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink
RE: [ACFUG Discuss] CFMAIL issue
Shawn and Cam got this, if you dump too many emails into the CF spool without that hotfix. The spool will lock up and not do anything. You should see errors in your mail.log file for CF. This is not an issue in CF8. A restart will temporarily fix it but you will want to apply that hotfix or upgrade to CF8. Typically, if you are sending a mass emails, do them in smaller batches of 100-200 each and send them in 5-10 min bursts to prevent problems such as these. John Mason [EMAIL PROTECTED] 770.337.8363 www.FusionLink.com - ColdFusion and Flex hosting Now offering VPS Plans running with VMware technology Now offering ColdFusion 8 Enterprise hosting FREE Subversion hosting _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of shawn gorrell Sent: Monday, June 23, 2008 3:07 PM To: discussion@acfug.org Subject: Re: [ACFUG Discuss] CFMAIL issue Oh, then you should restart the CF service. I had this happen just the other day. There is a hotfix that addresses the specific issue behind it. Check the adobe kb for it. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 3:05:23 PM Subject: Re: [ACFUG Discuss] CFMAIL issue the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform http://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com http://www.sumoc.com/ --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform http://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com http://www.fusionlink.com/ - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform http://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink
Re: [ACFUG Discuss] CFMAIL issue
There is a new version of that issue on 7 which has a hotfix. http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402001 - Original Message From: Cameron Childress [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 3:17:20 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Well, there use to be a problem in older version where a malformed message would get stuck in the spool and hold up the rest. I think it's been fixed as of the MX line, but there still could be something like that going on. A few possibilities come to mind: 1) The internal CF task that picks up the mail is not firing for some reason 2) A malformed message (look for zero byte files) is clogging it up 3) The process writing the email has permission to write it, but the process picking it up has different permissions and can't read it (unlikely) I'd move all the spooled files to a temp location, restart CF, and then try to fire your scheduled event again. if it goes through, either CF was hung or there is something wrong with one of the messages. You can start dropping them back int he spool a few at a time till you find the offending message. -Cameron On Mon, Jun 23, 2008 at 3:05 PM, Jeff Howard [EMAIL PROTECTED] wrote: the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink -
RE: [ACFUG Discuss] CFMAIL issue
I have seen that very situation a good number of times on MX7. I have not seen it on 8 at all. Very uncommon, but it does happen. I can usually trace it to something with an email address, to=[EMAIL PROTECTED]. From: [EMAIL PROTECTED] on behalf of Cameron Childress Sent: Mon 6/23/2008 3:17 PM To: discussion@acfug.org Subject: Re: [ACFUG Discuss] CFMAIL issue Well, there use to be a problem in older version where a malformed message would get stuck in the spool and hold up the rest. I think it's been fixed as of the MX line, but there still could be something like that going on. A few possibilities come to mind: 1) The internal CF task that picks up the mail is not firing for some reason 2) A malformed message (look for zero byte files) is clogging it up 3) The process writing the email has permission to write it, but the process picking it up has different permissions and can't read it (unlikely) I'd move all the spooled files to a temp location, restart CF, and then try to fire your scheduled event again. if it goes through, either CF was hung or there is something wrong with one of the messages. You can start dropping them back int he spool a few at a time till you find the offending message. -Cameron On Mon, Jun 23, 2008 at 3:05 PM, Jeff Howard [EMAIL PROTECTED] wrote: the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform http://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com http://www.sumoc.com/ --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform http://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com http://www.fusionlink.com/ - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform
Re: [ACFUG Discuss] CFMAIL issue
Ok, the restart got all the emails out of the spool. Thanks again for all the help. My stress level just dropped immensely. I didn't see any email lock up the spool again as was mentioned. Sounds like I need to install the hotfix or convince my boss to upgrade to CF8. On Mon, Jun 23, 2008 at 3:20 PM, John Mason [EMAIL PROTECTED] wrote: Shawn and Cam got this, if you dump too many emails into the CF spool without that hotfix. The spool will lock up and not do anything. You should see errors in your mail.log file for CF. This is not an issue in CF8. A restart will temporarily fix it but you will want to apply that hotfix or upgrade to CF8. Typically, if you are sending a mass emails, do them in smaller batches of 100-200 each and send them in 5-10 min bursts to prevent problems such as these. John Mason [EMAIL PROTECTED] 770.337.8363 www.FusionLink.com http://www.fusionlink.com/ - ColdFusion and Flex hosting Now offering VPS Plans running with VMware technology Now offering ColdFusion 8 Enterprise hosting FREE Subversion hosting -- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *shawn gorrell *Sent:* Monday, June 23, 2008 3:07 PM *To:* discussion@acfug.org *Subject:* Re: [ACFUG Discuss] CFMAIL issue Oh, then you should restart the CF service. I had this happen just the other day. There is a hotfix that addresses the specific issue behind it. Check the adobe kb for it. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 3:05:23 PM Subject: Re: [ACFUG Discuss] CFMAIL issue the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserformhttp://www.acfug.org/?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com
Re: [ACFUG Discuss] CFMAIL issue
Do the hotfix for the moment and decide about CF8 later. Supposedly the mail service is far more robust on 8, but I can't say I've had to prove it. Until you get the hotfix in, another thing you can try is using the ServiceFactory to restart the mail spool. cfobject action=CREATE type=JAVA class=coldfusion.server.ServiceFactory name=factory cfset MailSpoolService = factory.getMailSpoolService() cfset MailSpoolService.restart() - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 4:17:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, the restart got all the emails out of the spool. Thanks again for all the help. My stress level just dropped immensely. I didn't see any email lock up the spool again as was mentioned. Sounds like I need to install the hotfix or convince my boss to upgrade to CF8. On Mon, Jun 23, 2008 at 3:20 PM, John Mason [EMAIL PROTECTED] wrote: Shawn and Cam got this, if you dump too many emails into the CF spool without that hotfix. The spool will lock up and not do anything. You should see errors in your mail.log file for CF. This is not an issue in CF8. A restart will temporarily fix it but you will want to apply that hotfix or upgrade to CF8. Typically, if you are sending a mass emails, do them in smaller batches of 100-200 each and send them in 5-10 min bursts to prevent problems such as these. John Mason [EMAIL PROTECTED] 770.337.8363 www.FusionLink.com - ColdFusion and Flex hosting Now offering VPS Plans running with VMware technology Now offering ColdFusion 8 Enterprise hosting FREE Subversion hosting From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of shawn gorrell Sent: Monday, June 23, 2008 3:07 PM To: discussion@acfug.org Subject: Re: [ACFUG Discuss] CFMAIL issue Oh, then you should restart the CF service. I had this happen just the other day. There is a hotfix that addresses the specific issue behind it. Check the adobe kb for it. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 3:05:23 PM Subject: Re: [ACFUG Discuss] CFMAIL issue the emails are actually in the spool, not undeliverable. there's quite a few in there comprising several days of reports. any ideas on why they would get stuck in the spool? like i said, i run the exact same script on the dev server and have no issues at all which is ok for reports but there are other events that can occur in the system that trigger the sending of an email that I can't use the dev server as a work around. On Mon, Jun 23, 2008 at 2:53 PM, shawn gorrell [EMAIL PROTECTED] wrote: Just copy the files back to the spool from undeliverable. But if the messages are defective, or the server is misconfigured they may not resend. - Original Message From: Jeff Howard [EMAIL PROTECTED] To: discussion@acfug.org Sent: Monday, June 23, 2008 2:51:55 PM Subject: Re: [ACFUG Discuss] CFMAIL issue Ok, so the mail/spool directory has all the missing emails. Is there a way to force the spool to fire off? On Mon, Jun 23, 2008 at 1:16 PM, Cameron Childress [EMAIL PROTECTED] wrote: Have you checked the mail/spool directory or the mail/undelivrd directories for the messages? Is there a scheduled task triggering the emails? Manually run it and watch those directories to see if it appears. If it doesn't, the template is probable erroring - run it by hand in the browser to see what the error is. You may also want to look in the application.log and exception.log files for the error if it's now trapped in a cfcatch block. If you are sure the template isn't erroring, make sure that mail logging is turned on in the administrator and check the logs. -Cameron On Mon, Jun 23, 2008 at 1:09 PM, Jeff Howard [EMAIL PROTECTED] wrote: Can anyone tell me where to look if I'm having issues with mail not being sent. I've gone through the Administrator and verified my mail server connection (Connection Verification Successful) but emails are not being sent. I look in the log files and there are no log entries mail.log, mailsent.log for the test email I am trying to send. Are there settings that I'm missing somewhere? I'm trying to fix and application that is supposed to be emailing reports daily. The developer that was working on it was let go and the application quit sending the daily emails. I've been tasked with correcting the issue and time is critical. Any ideas would be greatly appreciated. Thanks, Jeff - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink - -- Cameron
[ACFUG Discuss] Problem on Only One PC
Dear Colleagues, This could be a tough one to solve. But maybe not. My website has three reports, all three accomplished by loading a PDF into a child browser window. The report process works fine on every computer it has been tested on except one (wouldn't you know it): the boss's computer. On his computer, the child window opens, but then, instead of the report displaying in it, the child window suddenly closes, and the user is taken back to the login screen. (In one of the three reports, the PDF will already exist, while in the other two it gets built dynamically; however this seems not to matter since the same error happens for all three reports.) The javascript for one of the latter two reports is: function Print(jn){ url = 'printJob.cfm?jn=' + jn; win=window.open(url,'Print','width=800,height=500,resizable=yes'); win.focus(); win.moveTo(80,80); } And printJob.cfm looks like this: cfset filename = UCase(Session.username) .PDF cfdocument format=PDF filename=#filename# overwrite=yes -- a lot of ColdFusion tags and HTML goes here -- /cfdocument cflocation url=#filename# Here's a clue: The behavior is probably somehow related to application.cfm. I have recently noticed a strange behavior which wasn't happening in earlier versions: when the child browser window opens, and while printJob.cfm is still building the #filename#, the login window opens inside the child browser window, but then as soon as #filename# gets built, it appears in the child browser window just as it should, supplanting the login window which had appeared there. application.cfm looks like this: cfapplication name=Reporters sessionmanagement=Yes setclientcookies=Yes sessiontimeout=#CreateTimeSpan(0,0,45,15)# applicationtimeout=#CreateTimeSpan(0,0,1,0)# cflock scope='Session' type='Exclusive' timeout='30' cfparam name='Session.LoggedIn' Default='False' /cflock !-- If the user isn't logged in and they aren't currently on the login page, send them to the login page -- cflock scope='Session' type='Readonly' timeout=30 cfif not Session.LoggedIn cfif cgi.script_name is not '/Reporters/ReporterLogin.cfm' cflocation url='/Reporters/ReporterLogin.cfm' /cfif /cfif /cflock However, there is no way users can get to the button(s) which run reports unless they are logged in. And the process of building the reports never takes as long as 30 seconds. Even if it did, that all happens on the server, and should have nothing to do which which client computer the report is run from. What could be wrong here? Thanks for your help. Peyton - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] Problem on Only One PC
Have you tried debugging by watching the raw HTTP requests with something like Paros or Charles? -dhs Dean H. Saxe, CISSP, CEH [EMAIL PROTECTED] [U]nconstitutional behavior by the authorities is constrained only by the peoples' willingness to contest them --John Perry Barlow On Jun 23, 2008, at 10:18 PM, Peyton Todd wrote: Dear Colleagues, This could be a tough one to solve. But maybe not. My website has three reports, all three accomplished by loading a PDF into a child browser window. The report process works fine on every computer it has been tested on except one (wouldn't you know it): the boss's computer. On his computer, the child window opens, but then, instead of the report displaying in it, the child window suddenly closes, and the user is taken back to the login screen. (In one of the three reports, the PDF will already exist, while in the other two it gets built dynamically; however this seems not to matter since the same error happens for all three reports.) The javascript for one of the latter two reports is: function Print(jn){ url = 'printJob.cfm?jn=' + jn; win=window.open(url,'Print','width=800,height=500,resizable=yes'); win.focus(); win.moveTo(80,80); } And printJob.cfm looks like this: cfset filename = UCase(Session.username) .PDF cfdocument format=PDF filename=#filename# overwrite=yes -- a lot of ColdFusion tags and HTML goes here -- /cfdocument cflocation url=#filename# Here's a clue: The behavior is probably somehow related to application.cfm. I have recently noticed a strange behavior which wasn't happening in earlier versions: when the child browser window opens, and while printJob.cfm is still building the #filename#, the login window opens inside the child browser window, but then as soon as #filename# gets built, it appears in the child browser window just as it should, supplanting the login window which had appeared there. application.cfm looks like this: cfapplication name=Reporters sessionmanagement=Yes setclientcookies=Yes sessiontimeout=#CreateTimeSpan(0,0,45,15)# applicationtimeout=#CreateTimeSpan(0,0,1,0)# cflock scope='Session' type='Exclusive' timeout='30' cfparam name='Session.LoggedIn' Default='False' /cflock !-- If the user isn't logged in and they aren't currently on the login page, send them to the login page -- cflock scope='Session' type='Readonly' timeout=30 cfif not Session.LoggedIn cfif cgi.script_name is not '/Reporters/ReporterLogin.cfm' cflocation url='/Reporters/ReporterLogin.cfm' /cfif /cfif /cflock However, there is no way users can get to the button(s) which run reports unless they are logged in. And the process of building the reports never takes as long as 30 seconds. Even if it did, that all happens on the server, and should have nothing to do which which client computer the report is run from. What could be wrong here? Thanks for your help. Peyton - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -
Re: [ACFUG Discuss] Problem on Only One PC
Peyton, here's a few questions to think about. - Have you tried hitting the URL for the generated PDF in the web browser to see if you get an error or something? - Does this happen in just one browser or all (Firefox, IE, etc.)? - If you can see this happen in Firefox, try turning on the error console (Tools Error Console) to see if something shows up there. - Does he have a popup blocker installed that the other computers don't? On Mon, Jun 23, 2008 at 10:18 PM, Peyton Todd [EMAIL PROTECTED] wrote: Dear Colleagues, This could be a tough one to solve. But maybe not. My website has three reports, all three accomplished by loading a PDF into a child browser window. The report process works fine on every computer it has been tested on except one (wouldn't you know it): the boss's computer. On his computer, the child window opens, but then, instead of the report displaying in it, the child window suddenly closes, and the user is taken back to the login screen. (In one of the three reports, the PDF will already exist, while in the other two it gets built dynamically; however this seems not to matter since the same error happens for all three reports.) The javascript for one of the latter two reports is: function Print(jn){ url = 'printJob.cfm?jn=' + jn; win=window.open(url,'Print','width=800,height=500,resizable=yes'); win.focus(); win.moveTo(80,80); } And printJob.cfm looks like this: cfset filename = UCase(Session.username) .PDF cfdocument format=PDF filename=#filename# overwrite=yes -- a lot of ColdFusion tags and HTML goes here -- /cfdocument cflocation url=#filename# Here's a clue: The behavior is probably somehow related to application.cfm. I have recently noticed a strange behavior which wasn't happening in earlier versions: when the child browser window opens, and while printJob.cfm is still building the #filename#, the login window opens inside the child browser window, but then as soon as #filename# gets built, it appears in the child browser window just as it should, supplanting the login window which had appeared there. application.cfm looks like this: cfapplication name=Reporters sessionmanagement=Yes setclientcookies=Yes sessiontimeout=#CreateTimeSpan(0,0,45,15)# applicationtimeout=#CreateTimeSpan(0,0,1,0)# cflock scope='Session' type='Exclusive' timeout='30' cfparam name='Session.LoggedIn' Default='False' /cflock !-- If the user isn't logged in and they aren't currently on the login page, send them to the login page -- cflock scope='Session' type='Readonly' timeout=30 cfif not Session.LoggedIn cfif cgi.script_name is not '/Reporters/ReporterLogin.cfm' cflocation url='/Reporters/ReporterLogin.cfm' /cfif /cfif /cflock However, there is no way users can get to the button(s) which run reports unless they are logged in. And the process of building the reports never takes as long as 30 seconds. Even if it did, that all happens on the server, and should have nothing to do which which client computer the report is run from. What could be wrong here? Thanks for your help. Peyton - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com - -- Howard Fore, [EMAIL PROTECTED] The universe tends toward maximum irony. Don't push it. - Jeff Atwood - To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -