Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Alexandre Chapellon

Hello,

I was wondering if dovecot could help me in my project to smoothly make 
all my users switch to TLS encrypted POP / IMAP sessions and forget 
about cleartext.
My first idea was to setup dovecot as a POP/IMAP  proxy for my mailhosts 
and ask dovecot to display a warning message or slowdown non TLS sessions.
Is there any way to achieve this with dovecot? Does anybody have another 
idea smoothly force used to switch to TLS?


Regards.

P.S: double posted because previous was HTML and I've seen some MUA 
fails to display it properly... sorry will only send raw text now.
attachment: a_chapellon.vcf

Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Laurent CARON

On 17/08/2011 16:00, Alexandre Chapellon wrote:

Is there any way to achieve this with dovecot? Does anybody have another
idea smoothly force used to switch to TLS?


Hi,

Maybe by sending them an email with a deadline for the end of clear text 
auth support ?


If they don't amend their setup they'll be unable to retrieve their emails.

Should you want to go the nicer way, you could throttle bandwidth to 
port 110/143 provided you use those for insecure connections.





Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Alexandre Chapellon



Le 17/08/2011 16:05, Laurent CARON a écrit :

On 17/08/2011 16:00, Alexandre Chapellon wrote:

Is there any way to achieve this with dovecot? Does anybody have another
idea smoothly force used to switch to TLS?


Hi,

Maybe by sending them an email with a deadline for the end of clear 
text auth support ?


If they don't amend their setup they'll be unable to retrieve their 
emails.
:)... already tried this in the past and it just don't work... 80% of 
users never apply changes and prefer getting very angry and call the 
support. Which is exactly what I want to avoid.


Should you want to go the nicer way, you could throttle bandwidth to 
port 110/143 provided you use those for insecure connections.
This sounds better and I though tc could help going that way, but there 
is nothing informative in going this way. I know what I ask for seems 
crappy and probably is out of the scope of what dovecot is supposed to 
do, but this would be temporary and I wanna make sure it is not possible 
before digging somewhere else.


Thanks

--
http://www.horoa.net
attachment: a_chapellon.vcf

Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Eric Shubert

On 08/17/2011 07:24 AM, Alexandre Chapellon wrote:



Le 17/08/2011 16:05, Laurent CARON a écrit :

On 17/08/2011 16:00, Alexandre Chapellon wrote:

Is there any way to achieve this with dovecot? Does anybody have another
idea smoothly force used to switch to TLS?


Hi,

Maybe by sending them an email with a deadline for the end of clear
text auth support ?

If they don't amend their setup they'll be unable to retrieve their
emails.

:)... already tried this in the past and it just don't work... 80% of
users never apply changes and prefer getting very angry and call the
support. Which is exactly what I want to avoid.


Should you want to go the nicer way, you could throttle bandwidth to
port 110/143 provided you use those for insecure connections.

This sounds better and I though tc could help going that way, but there
is nothing informative in going this way. I know what I ask for seems
crappy and probably is out of the scope of what dovecot is supposed to
do, but this would be temporary and I wanna make sure it is not possible
before digging somewhere else.

Thanks



I think I would write a script that would glean such accounts from the 
dovecot log, then send them a message every day instructing them how to 
turn on TLS in order to quit getting this message. A support line to 
call for help would be nice for those who have difficulty changing their 
configuration.


--
-Eric 'shubes'



Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Alexandre Chapellon



Le 17/08/2011 16:35, Eric Shubert a écrit :

On 08/17/2011 07:24 AM, Alexandre Chapellon wrote:



Le 17/08/2011 16:05, Laurent CARON a écrit :

On 17/08/2011 16:00, Alexandre Chapellon wrote:
Is there any way to achieve this with dovecot? Does anybody have 
another

idea smoothly force used to switch to TLS?


Hi,

Maybe by sending them an email with a deadline for the end of clear
text auth support ?

If they don't amend their setup they'll be unable to retrieve their
emails.

:)... already tried this in the past and it just don't work... 80% of
users never apply changes and prefer getting very angry and call the
support. Which is exactly what I want to avoid.


Should you want to go the nicer way, you could throttle bandwidth to
port 110/143 provided you use those for insecure connections.

This sounds better and I though tc could help going that way, but there
is nothing informative in going this way. I know what I ask for seems
crappy and probably is out of the scope of what dovecot is supposed to
do, but this would be temporary and I wanna make sure it is not possible
before digging somewhere else.

Thanks



I think I would write a script that would glean such accounts from the 
dovecot log, then send them a message every day instructing them how 
to turn on TLS in order to quit getting this message. A support line 
to call for help would be nice for those who have difficulty changing 
their configuration.



I didn't think about that It's quite basic but i like that.

Thanks

--
http://www.horoa.net
attachment: a_chapellon.vcf

Re: [Dovecot] May Dovecot help in users education

2011-08-17 Thread Noel Butler
On Wed, 2011-08-17 at 16:05 +0200, Laurent CARON wrote:

 On 17/08/2011 16:00, Alexandre Chapellon wrote:
  Is there any way to achieve this with dovecot? Does anybody have another
  idea smoothly force used to switch to TLS?
 
 Hi,
 
 Maybe by sending them an email with a deadline for the end of clear text 
 auth support ?
 


This is the best method, give them at least 30 days notice (preferably
90 days), the notices should include a link to a kb/support site showing
them how, not doing this will clog up your support lines for sure.

Send subsequent warning notices, with slightly stronger language each
time, at 21 days, 14 days and 7 days, 3 days and 1 day.
We did this when we cut out relaying for IP's and moved entirely to smtp
auth, so its much the same thing - getting them to change settings.

A safe guard though, if you tell them, say 1st October cut off, don't
actually cut off until a week or two after. 

Yes, you'll still find some have not done it, but that's the nature of
some people.


 If they don't amend their setup they'll be unable to retrieve their emails.
 
 Should you want to go the nicer way, you could throttle bandwidth to 
 port 110/143 provided you use those for insecure connections.
 


That's not the right thing to do, TLS uses those ports too, it's SSL
that does not, and it's pointless using other ports, you'll end up
creating more problems than what it's worth.




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