[e-gold-list] Re: Money Withheld Without Explanation

2000-12-28 Thread Claude Cormier

On 28 Dec 2000, at 13:24, Privacy wrote:

 To date, I have two checks ordered to vendors that have not arrived 
 after 10 days.

Sam, 10 days is no big deal, especially in the busy period which 
are the holidays. Aren't you quick to jump to conclusions.
Claude
http://www.goldcurrencies.ca
http://www.devises-or.ca

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[e-gold-list] Re: Money Withheld Without Explanation

2000-12-28 Thread dr

At Thu, 28 Dec 2000 13:24:15 -0500, Privacy [EMAIL PROTECTED] wrote:

To date, I have two checks ordered to vendors that have not arrived
after 10 days.

Salutations!

U may be at the mercy of the postal system. The USSA postal system always 
bogs down this
time of year with holidays and increased load due to the holidays.

don
http://www.world.std.com/~dr



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[e-gold-list] Re: Money Withheld Without Explanation

2000-12-28 Thread Craig Haynie

 To date, I have two checks ordered to vendors that have not arrived
 after 10 days.

 I have called Omni-Pay several times, and there is always "no one
 available" to take my call, and the message space on their voice
 mail is too short to describe the problem without having them call
 to query me about my problem, thus adding to the time for resolution,
 a delaying tactic I suppose.

 This is my first experience with a service failure from Omni-Pay. Given
 that I other checks in the pipeline with Omni-Pay it may very well be
 my last.

I receive money orders from my customers every day. I have noticed several
problems with some mail deliveries in both US Express Mail AND US Priority
Mail since Thanksgiving. Whereas most mail from my customers has been
arriving on time, which is about 2-3 business days for Priority Mail and
overnight for Express Mail, there is a significant number of items that are
being delayed for significant periods of time. In the past two weeks, I have
received two priority mail items late by 7 business days, arriving after 11
days. The week before this also saw a couple of problems. In the remote
past, I have seen payments late by over 14 days.

The problem with ordering a check through a payment service, like OmniPay,
is that you forfeit control over the check. If it's YOUR check, and mail is
delayed, you can stop payment on the check and reissue it. If you TRUST your
vendor, (like I trust my mortgage company), then you don't even have to stop
payment on the first check before sending the follow-up check. However,
Omnipay must do one thing before responding to a request to reissue the
check: they must wait for a reasonable amount of time, like 2 or 3 weeks, to
allow the postal service time to deliver the check. Then, they MUST stop
payment on the check, (which will cost them money), and then they can
reissue it.

OmniPay does need to improve their customer service, but the problem that
you're experiencing is most likely the primary fault of the postal service.

Craig



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[e-gold-list] Re: Money Withheld Without Explanation

2000-12-28 Thread Eric Gaither, Gaithman's E-Gold Exchange

Sam,

   I am sorry to hear of your experience with Omni-Pay.  Due to their size,
they are experiencing "growing pains" with their Customer Service approach.

   I would like to recommend that you consider trying one of the recognized
Market Maker services listed on the e-gold directory page.  Take a close
look at Git-gold.com, GoldDirectory, GoldNow, GoldToday, GoldFinger Coin and
Bullion, just to name a few.

  My service, Gaithman's Gold Exchange, Inc., is one of the recognized
Market Makers as well. We provide complete Inexchange and Outexchange
services with superior "count-on-ability".  In fact, our goal is to provide
Exceptional Customer Service "every click of the way" to our clients.

Shop around and ask your friends and colleagues about the individual
Market Maker services.  I am confident you will find one that can suit your
needs.

 Regardless of your decision, I wish you and yours a wonderful holiday!

 Respectfully,

Eric Gaither, President
Gaithman's Gold Exchange, Inc.
http://businesses.msn.com/GEGE/
[EMAIL PROTECTED]
(317) 788-8580 Voice

- Original Message -
From: Privacy [EMAIL PROTECTED]
To: e-gold Discussion [EMAIL PROTECTED]
Sent: Thursday, December 28, 2000 12:24 PM
Subject: [e-gold-list] Money Withheld Without Explanation


 To date, I have two checks ordered to vendors that have not arrived
 after 10 days.

 I have called Omni-Pay several times, and there is always "no one
 available" to take my call, and the message space on their voice
 mail is too short to describe the problem without having them call
 to query me about my problem, thus adding to the time for resolution,
 a delaying tactic I suppose.

 This is my first experience with a service failure from Omni-Pay. Given
 that I other checks in the pipeline with Omni-Pay it may very well be
 my last.

 The primary purpose in using both E-gold and Omni-Pay is their
 "count-on-ability" which Omni-Pay no longer has with me.

 There is no indication that my account has been frozen, nor any
 indication of any other problem with the account, only a failure to
 keep their service agreement.

 Sam


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[e-gold-list] Re: Money Withheld Without Explanation

2000-12-28 Thread Khurram Khan



To date, I have two checks ordered to vendors that have not arrived 

after 10 days.



Hello,

  You may want to try Pay By Gold, similar to OmniPay, you can send a check to any 
where in the world, but at half the cost. www.paybygold.com

   Khurram

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